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The Fairmont Pierre Marques - Acapulco 16.7923, -99.82185
Playa Revolcadero Po Box 474, Acapulco, 39907 Mexico
Guest review summary
- 8.4 Average rating: All Trip Types
- 92% Recommended
- 12 Reviews
- 9.0 Hotel Service
- 9.2 Room Comfort
- 8.6 Hotel Condition
- 9.2 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (12) | 8.4 |
| Business | (0) | 0 |
| Romance | (3) | 7.4 |
| Family | (1) | 10.0 |
| With Friends | (0) | 0 |
| All Others | (8) | 8.6 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 0203 027 81 46
Facilities
Services
- Airport transportation (complimentary) available 24 hours
- Airport transportation (surcharge)
- Babysitting or child care
- Concierge services
- Currency exchange
- Doorman/doorwoman
- Express check-out
- Fitness facilities
- Grocery
- Hair salon
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Medical assistance available
- Multilingual staff
- Parking (free)
- Parking (valet)
- Porter/bellhop
- Room service (limited hours)
- Security guard
- Shoe shine
- Supervised child care/activities
- Tour assistance
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Secretarial services
- Translation services
Rooms (all rooms include)
- Air conditioning
- Balcony
- Bathrobes
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Complimentary bottled water
- Cribs (infant beds) available
- Direct-dial phone
- Extra towels/bedding
- Hair dryer (on request)
- High-speed Internet access
- Housekeeping
- Hypo-allergenic bedding available
- In-room safe
- Internet access (surcharge)
- Iron/ironing board (on request)
- Pay movies
- Rollaway beds
- Turndown service
- Voice mail
- Wake-up calls
General
- Bar/lounge;
- Clubhouse;
- Coffee shop or café;
- Gift shops or newsstand;
- Golf course on site;
- Number of rooms: 229;
- Patio;
- Restaurant(s) in hotel;
- Shopping on site;
- Suitable for children;
- Swimming pool - outdoor;
- Tennis on site
| Check-in time is | 3 PM |
| Check-out time is | 1 PM |
| Dogs only | |
| Maximum number of pets per room | 2 |
| Pet fee charged at hotel/condo | |
| Pets accepted |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Recreation
- Aerobics nearby
- Basketball on site
- Golf - driving range on site
- Horse riding/rental nearby
- Parasailing nearby
- Personal watercraft nearby
- Running track/path nearby
- Sailing nearby
- Snorkeling nearby
- Surfing/boogie boarding nearby
- Swimming on site
- Volleyball on site
- Whale-watching nearby
Guestrooms Guestrooms
Deluxe Ocean View
One king bed or two double beds. Private terrace or patio with ocean view. Located in Wings building. 469 square feet. Contemporary Mexican-tropical decor. Marble floors with area rugs. Large closets. High-speed Internet access (surcharge). Cable TV. Direct-dial phone with voice mail. Purified water. Coffee/tea maker and refrigerator/cooler. Separate tub and shower and hair dryer in bathroom. In-room safe. Iron/ironing board. Air conditioning and climate control. Windows open.
All rooms include All rooms include- Air conditioning
- Balcony
- Bathrobes
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Complimentary bottled water
- Cribs (infant beds) available
- Direct-dial phone
- Extra towels/bedding
- Hair dryer (on request)
- High-speed Internet access
- Housekeeping
- Hypo-allergenic bedding available
- In-room safe
- Internet access (surcharge)
- Iron/ironing board (on request)
- Pay movies
- Rollaway beds
- Turndown service
- Voice mail
- Wake-up calls
Fairmont Ocean View
One king or two double beds. Terrace or patio with ocean view. 372 square feet. Mexican tropical decor with wood furnishings, colorful throw rugs, and marble floors. Work desk. Cable TV. Voice mail. High-speed Internet access (surcharge). Purified water.
All rooms includeFairmont room
One king or two double beds. Terrace or patio with garden view. 372 square feet. Tropical decor with wood furnishings, colorful throw rugs, and marble floors. Desk. Cable TV. Voice mail. High-speed Internet access (surcharge). Purified water.
All rooms includeJunior Suite Garden View
One king bed in bedroom with private terrace and tropical garden view. Located in two-story Wings building or five-story Tower building. 737 square feet. Contemporary Mexican-tropical decor. Open-concept room. Large closets. Sitting and dining areas with marble floors and area rugs. High-speed Internet access (surcharge). Cable TV. Direct-dial phone with voice mail. Purified water. Coffee/tea maker and refrigerator/cooler. Separate tub and shower in bathroom. Hair dryer. In-room safe. Iron/ironing board. Air conditioning. Climate control.
All rooms includeTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pets: MXN 250 per pet, per night
Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
0.5 - 1.0 mi
- Playa Revolcadero - 1000 yards
1.0 - 3.0 mi
- Bahia de Puerto Marques - 1.2 miles
- Diamante - 1.6 miles
- Puerto Marques - 1.8 miles
3.0+ mi
- Jardin Botanico de Acapulco (Botanical Gardens of Acapulco) - 3.0 miles
- Capilla de la Paz (Chapel of Peace) - 3.1 miles
- Playa Icacos - 3.7 miles
- Casa de la Cultura - 4.3 miles
- CiCi Acapulco Magico - 4.5 miles
- Playa Tamarindos - 4.7 miles
- Acapulco General Juan N. Alvarez Intl. Airport (ACA) - 4.9 miles
Reviews
Filter by:
-
All (12)
- Recommended (11)
- Not recommended (1)
The following English reviews were posted by Hotels.com guests from other countries
Reviewed by a Hotels.com guest on May 12, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 6.0 Room Cleanliness
"Beyond Expectations"
Reviewed by Red & Jo of Houston on Mar 25, 2009
We recommend this hotel without reservation. It is relaxed for families or couples. Beaches and pools are excellent. Food is outstanding! Room service is good. I wish our whole vacation was here.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 26, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Great beach, nice staff, but insist on the room you ordered"
Reviewed by Jim of St. Louis on Mar 7, 2008
We loved the beautiful beach and body surfing waves. Food was good (but not great). Meals at the Princess (sister hotel next door) were better, esp. the buffet. When we checked in, we had bought a "deluxe room with ocean view." They said that wasn't available, and tried to give us a room without an ocean view. We stuck to our guns, and the manager upgraded us to a "Junior Deluxe Suite" in a great location (quiet area next to the beach). What started as a problem ended up as great news, as the room we were upgraded to was great.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"great room for the money"
Reviewed by a Hotels.com guest on Feb 9, 2008
quality of hotel service was excellent, has a beatiful gardens, pools, confort in all installations, and pierre have an excellent personal service, i am very happy.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 8, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Dec 19, 2007
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Excellent accomodations and service"
Reviewed by Jack of Arizona on Nov 28, 2007
We stayed overnight on two occasions. The first night the room had been updated and was excellent. The second night we stayed in one of the villas and found the room needed a little updating in the bathroom fixtures. Both rooms were clean and comfortable. The addition of a small refrigerator would be a plus for people staying longer on the premises.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Incredible Hotel, Very bad food"
Reviewed by ary of Chicago on Nov 7, 2007
The hotel is beautiful the staff wonderful but the food is one of the worsts i have ever tried. If you want good food dont expect it in this hotel.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great Staff"
Reviewed by a Hotels.com guest on May 16, 2007
Concierge staff was excellent. Golf course was okay, but overpriced. Nice having shuttle to Fairmont Princesss hotel.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"à 15mn d'acapulco centre en voiture mais certainement l'un des mieux placé géographiquement"
Reviewed by J of alsace on Mar 4, 2009
hotel calme dans une zone résidentielle " très voire trop surveillée". Chambre propre et confortable avec 3 piscines assez grandes .En bordure d'une grande Plage impeccable ,balayée tous les jours . La mer est certes agitée ,elle peut être dangereuse mais baignade sans problème: mer propre. très bon restaurants à l'intérieur . En face de l'hotel , 2 grand golfs pour les amateurs et stade de tennis pour tournois officiels . A 3 km , zone commerciale de grande propreté ,utile pour les approvisionnements en liquide ou fruits ....
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"HOTEL AGREABLE"
Reviewed by F of ROYAN FRANCE on Oct 8, 2008
HOTEL ET CHAMBRES TRES PROPRES GRANDE CHAMBRES AVEC BALCON SALLE DE BAIN AGREABLE PERSONEL TRES SYMPATHIQUE ET PAS SEULEMENT POUR LE POURBOIRE.PISCINE PROPRE ET CHAUDE PLAGE DANGEUREUSE DU COURANT ET DE GROSSES VAGUES PARADIS POUR LES SURFEURS ET C EST AMUSANT DE LES REGARDER.C EST TRES CALME EN CETTE SAISON. LE HIC LES RESTAU PLATS PEU VARIES ET PAS TOUS OUVERTS? ON N A PAS TOUJOURS ENVIE DE SORTIR DE L HOTEL POUR DEJEUNER OU DINER MANQUE DE CHOIX MAIS NOUS SOMMES DES FRANCAISES?ALORS....
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews