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  • The Fairmont Banff Springs
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Room 1:

The Fairmont Banff Springs - Banff

51.163545, -115.561415
4 stars
405 Spray Ave, Banff, AB, T0L0C0 Canada ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $352 $293
available on 06/28/13
Price Match Guarantee
4.2 288 5

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    Landmarks near The Fairmont Banff Springs

    • Walter Phillips Gallery Hotels - Banff 880 yards
    • Banff Centre Hotels - Banff 1100 yards
    • Banff Park Museum Hotels - Banff 1500 yards
    • Central Park Hotels - Banff 1600 yards
    • Whyte Museum of the Canadian Rockies Hotels - Banff 1600 yards
    • All landmarks in Banff

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      "Great price and location" Reviewed by a Hotels.com guest on Feb 4, 2013

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      2.5 stars
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      "Solid Hotel" Reviewed by a Hotels.com guest on Jan 26, 2013

      Had the split room model, which worked out very well for 2 men on a ski trip. The hot tub was great. Staff was very nice. Bit noisy, could hear kids crying in the other room and the train at night. Of course every hotel in Banff that faces the tracks can hear the train at night when the whistle blows.

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    Overview of The Fairmont Banff Springs - Banff

    Location.
    The Fairmont Banff Springs rises over two scenic river valleys, and is located less than one kilometer from downtown Banff, Alberta, Canada. Sulphur Mountain Gondola stands two kilometers from the hotel.

    Hotel Features.
    This stately castle offers ten dining and bar venues that include the Banffshire Club. Prix fixe dinners include grilled Alberta bison, white-tailed deer and roasted halibut. Authentic German dishes are prepared at Waldhaus Restaurant, and an ample selection of ports, scotches and cocktails are served at the Ramsay Lounge. A fully equipped business center features computers with high-speed Internet access, and offers fax, photocopy and print services. Multi-function rooms accommodate corporate and social gatherings, and wireless Internet access is available in the lobby and lounges. An adjoining conference center houses a ski shop, a bowling alley and a theater. The Willow Stream Spa boasts mineral pools, a full range of spa treatments and a fitness center. Steam rooms and saunas, an indoor Hungarian mineral pool, personal trainers and numerous fitness classes. Two separate layouts present exciting challenges at The Fairmont Banff Springs Golf Course, while the hotel offers a myriad of recreational amenities and activities that include an indoor and outdoor pool, tennis, horseback riding, panoramic gondola rides, nature tours and multiple water sports.

    Guestrooms.
    The hotel offers 768 guestrooms and suites located in several wings, all with views of the forested Bow or Spray River valleys, or the surrounding mountains. Guestrooms, and one- and two-bedroom suites feature English-style décor in a union of bold stripes and soft floral prints. Accommodations feature satellite televisions, coffeemakers and windows that open to fresh mountain air.

    Image of The Fairmont Banff Springs, Banff
    4.2 out of 5 Excellent (288 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    an absolute delight! We are already talking about when we might go back. by Peter  from Edmonton on 05/22/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $293
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Fairmont View room

    Fairmont Gold room

    Deluxe

    Fairmont room

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Check-out time is: noon
    • Check-in time starts at: 4 PM
    • Pets allowed
    • Maximum number of pets per room: 2

    • A resort fee is included in the total price displayed.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Elevator/lift
    • Gift shops or newsstand
    • Patio
    • Picnic area
    • Pool table
    • Restaurant
    • Shopping on site
    • Swimming pool - children's
    • Swimming pool - indoor
    • Swimming pool - outdoor
    • See more facilities
      • Air-conditioned public areas
      • Area shuttle (surcharge)
      • Ballroom(s)
      • Bar/lounge
      • Clubhouse
      • Coffee shop or café
      • Golf course on site
      • Luggage storage
      • Number of floors - 9
      • One meeting/conference room
      • Parking limited (surcharge)
      • Tennis on site
      • Total number of rooms - 768
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Direct-dial phone
      • Free local calls
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room massage available
      • Pay movies
      • Premium bedding
      • Refrigerator
      • Satellite TV service
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Shoe shine
    • Ski storage
    • Spa tub
    • Steam room
    • Tour assistance
    • Wedding services
    • View more services
      • Airport transportation
      • Arcade/game room
      • ATM/banking
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Full-service health spa
      • Hair salon
      • Health club
      • Laundry facilities
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
      • Parking (surcharge)
      • Parking garage
      • Porter/bellhop
      • Valet parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Secretarial services
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    Banffshire Club - Scottish dinner-club atmosphere with vaulted ceilings and oak wainscoting. Upholstered leather seating studded with antique bronze tacks and heraldic tapestry covering Jacobean-style chairs. Tables set with fine linen, bone china, and crystal. Contemporary North American cuisine. Jackets recommended; no denim or sportswear. Reservations recommended. Dinner served Tuesday–Saturday.

    Waldhaus Restaurant - Bavarian cottage-style building created as a clubhouse in 1927 on the edge of the golf course. Dark-wood paneling, large fireplace, and wine cabinet housing excellent wine selection. Authentic German and Swiss dishes. Reservations recommended. Nightly dinner; seasonal closures.

    Bow Valley Grill - Casual dining overlooking the Fairholme Mountain Range. Sculptures and tables constructed by local artisans featuring the region's flora and fauna. Exhibition kitchen. Buffets and à la carte dining. Sunday brunch is a specialty. Breakfast and lunch served Monday–Saturday; nightly dinner; Sunday brunch.

    Castello Ristorante - Traditional Italian cuisine, wines, and desserts. Reservations recommended. Nightly dinner; seasonal closures.

    Waldhaus Pub - Located beneath the Waldhaus dining room. Casual bar with pool table and multiple TVs. Appetizers, cheese fondue, microbrews, and beers on tap. Open from late afternoon to late evening; extended hours in summer months.


    Samurai Sushi Bar and Restaurant - Authentic Japanese surroundings. Fresh sushi and sashimi. Japanese hot-pot dinners such as shabu-shabu, sukiyaki, and yosenabe. Dinner served five nights per week; seasonal closures.

    Golf Course Clubhouse - Located at Fairmont Banff Springs Golf Course, with superb mountain, fairway, and river views. Scheduled shuttle service available from the hotel's front entrance. Lunch, snacks, and beverages; seasonal closures.

    Rundle Lounge - Overlooking the Bow Valley. Appetizers and cocktails. Traditional afternoon tea served daily. Open from early afternoon to late evening.

    Ramsay Lounge - Large selection of ports, scotches, and cocktails. Open from late afternoon to late evening; seasonal closures.

    Authentically Local Wine Store - Offering wine tastings from a selection of regional Canadian labels. Cooking demonstrations. Open Wednesday–Sunday from early afternoon to mid-evening.

    Grapes Wine Bar - Intimate bistro and wine bar featuring Canadian labels. Fondues, pâtés, cheeses, salads, and other selections. Food and wine pairings. Open from early evening to late evening.

    Castle Pantry - Homemade breads, salads, cheeses, soups, and daily specials. Locally crafted chocolates and pastries. Mountain picnics to take out. Open 24 hours.

    11th Frame Games Café - Located in the bowling center. Video games, pool table, and snacks. Open from late afternoon to early evening.

    Room service - Available from early morning to late evening.

    Recreation

    Guests have complimentary access to the mountain resort's children's pool, indoor pool, year-round outdoor pool, and indoor spa tub. Within the Willow Stream Spa, the spa tubs, saunas, steam rooms, and Hungarian mineral pool are available for a surcharge.

    The health club (surcharge) provides treadmills, stationary bikes, weight-training machines, stair machines, elliptical trainers, yoga mats, free weights, and other equipment. Regularly scheduled fitness classes include yoga and aerobics.

    Golfers choose between the 18-hole Stanley Thompson course or the nine-hole Tunnel course. Five tennis courts are on site, with lessons and equipment rentals available. Also on site are an ice-skating rink and bowling center (surcharges). Cross-country skiing and snowshoeing are available on the resort grounds in season.

    In summer, walkers stroll along the banks of the Bow River to nearby Bow Falls. In winter, the snow-capped mountains offer world-class skiing and snowboarding at Mount Norquay, Sunshine Village, and Lake Louise. An independent company provides scheduled shuttle transportation (surcharge).

    Other seasonal opportunities in the Banff Springs area include kayaking, scenic boat cruises, charter fishing trips, river float trips, whitewater rafting, dogsledding, horse riding, and ice fishing.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics on site
    • Bicycle rentals on site
    • Bird watching on site
    • Boating nearby
    • Boat launch nearby
    • Bowling alley nearby
    • Fishing nearby
    • Golf - driving range on site
    • Golfing on site
    • Hiking/biking trails on site
    • Horse riding/rental nearby
    • Ice skating on site
    • Kayaking nearby
    • Mountain biking on site
    • Playground nearby
    • Rowing or canoeing nearby
    • Running track/path on site
    • Skiing - cross-country on site
    • Skiing - downhill nearby
    • Ski lessons available nearby
    • Snowboarding nearby
    • Snowshoeing on site
    • Swimming on site
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: CAD 28 per person (approximately)
    • Fee for in-room wireless Internet: CAD 15.62 (for 24 hours, rates may vary)
    • Self parking fee: CAD 25 per day
    • Valet parking fee: CAD 33 per day
    • Pet fee: CAD 25 per room, per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    Area map

    A short guide to Banff

    Banff is a town within Banff National Park in the Canadian Rocky Mountains. Ski buffs can hit the slopes at Sunshine Village and Ski Norquay. The Banff Gondola whisks visitors to the top of Sulphur Mountain. The Upper Hot Springs, at the base of Sulphur Mountain, is a popular spot to relax sore muscles. Quaint Banff Avenue is lined with shops and restaurants.

    see all hotels in Banff

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Walter Phillips Gallery - 900 yards

    0.50 - 1.0 mi

    • Banff Centre - 1100 yards
    • Banff Park Museum - 1500 yards
    • Central Park - 1600 yards
    • Whyte Museum of the Canadian Rockies - 1600 yards
    • Upper Hot Springs - 1700 yards

    1.0 - 3.0 mi

    • Sulfur Mountain Gondola - 1.0 mile
    • Downtown Banff - 1.0 mile
    • Canada House Gallery - 1.0 mile
    • Canadian Ski Museum West - 1.1 miles

    3.0+ mi

    • Banff Airport (YBA) - 3.2 miles
    All hotels in Banff, Canada
    Reviews
    • All (288)
    • Business (8)
    • Romance (54)
    • Family (36)
    • Friends (12)
    • Other (178)
    4.2 / 5
    Excellent

    Score breakdown (from 288 reviews)

    • 5.0
      (157)
    • 4.0
      (68)
    • 3.0
      (27)
    • 2.0
      (26)
    • 1.0
      (10)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.3
    • Comfort
      4.1
    • Condition
      4.3

    Reviews: Overall

    • < Previous
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    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    an absolute delight! We are already talking about when we might go back.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Peter
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "The quintessential Banff experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    If you make it to this little corner of heaven, treat yourself to a stay in one of the most historically significant hotels in Canada. Coming to Banff and not staying at the Fairmont is truly cheating yourself from an amazing experience in a grand hotel. Sure, some of the rooms are rather tight, but they are spotlessly clean and well appointed. Besides, […] you're there for the view!! Make sure you get a room at the back of the hotel which has a picture perfect view of the mountains. Finally, the service here is unparalleled. We splurged on the Gold level room and the quality of service was well worth it. Right from the time of check-in we were treated extremely well - and this with a pre-schooler in tow! No request was deemed too difficult, and we were always well attended to. This is a lovely old hotel and is very well run; treat yourself to an experience travelers from all over the world have experienced for over 100 years. Read more
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    Mel
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Best vacation ever with my kids! Would highly recommend our itinerary. The falls, iceland parkway, jasper, lake louise. Will return.Probably the most beautiful scenery that one will ever see. Great little town. So much to see.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Amy
    US

    The Fairmont Banff Springs - Banff
    1.0 / 5
    Poor

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    5 STAR PRICES WITH 2 STAR SERVICE. NEVER STAY THERE AGAIN.. NEVER!
    Genuine Hotels.com guest review
    4 night trip in Feb 2013
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We recently stayed at the Fairmount Banff Springs. It was an amazing experience. The hotel and location were absolutely beautiful. I can't say enough. I have nothing negative to say. Awesome!!
    Genuine Hotels.com guest review
    4 night business trip in Jan 2013
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Top spot in Banff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fantastic experience at the Fairmont Banff Springs for xmas 2012. Staff were wonderful, the hotel was well kept and well equipped.
    Genuine Expedia guest review
    Other trip
    Dec 27, 2012
    Adam
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Beautiful, updated, perfect"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was a little worried about this reservation when I made it because I saw some questionable reviews, but it was stunning and beautiful! It was just the romantic weekend we were looking for. The restaraunts are fantastic. I thought the italian restaraunt was delicious and classy. Breakfast at the grill was god but WAY to much money, could have had the […] same thing at a golden corral however the views were phenomenal and I guess thats what we were paying for. The hot spring pool was very wonderful. We loved walking and exploring the hotel. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    RoseAnne
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Lawrence in reception gets special praise from us. He went above and beyond to make sure my guests on this trip were in a wonderful room.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Linda
    US

    The Fairmont Banff Springs - Banff
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Gold level is wonderful! Impeccable service and amenities made for a great stay.
    Genuine Expedia guest review
    Other trip
    Jun 9, 2012
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    3.0 / 5
    Good
    "Looking fancy outside, but old insdie"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    They really need to renovate their inside. This hotel looks really classic and nice outside, but their interior is at least 30 years old or something. For the price I was paying, I'll go elsewhere next time.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in May 2012
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    Lu
    US

    The Fairmont Banff Springs - Banff
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Banff Springs Hotel review"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed at the Banff Springs Hotel over the Easter long weekend and very much enjoyed our stay. I have been to Banff several times over the years but this is the first time staying at this hotel (or 'castle' as they prefer to be known). The Banff Springs certainly lives up to all expectations of quality and service of a hotel of this stature including […] the remarkable architecture and history. The hotel is incredibly large and sometimes easy to get misdirected but eventually you will find your way around. The grandure of the hotel is amazing and the views of the mountains from all sides is breathtaking. Anyone visiting today will have the same sense of awe as those who stayed in the hotel a hundred years ago. Although the hotel is on the expensive side, it is certainly worth the money if you can afford it. We got an incredible deal through hotels.com though and came out to be less expensive than some of the other hotels in Banff. If your budget allows, you have to treat yourself to this type of luxury at least once. The hotel is owned by the Fairmount resort chain and therefore expect to be treated well. The character of the hotel is amazing with stone and marble throughout and lots of large windows on the main levels to take in the mountain views. Several old pictures adourn the hotel and an abundance of tables, chairs, lighting, and other fixtures that take you back to days gone by. There are still of course the modern amenities as well as shops in the hotel. We really enjoyed the Rundle Lounge and sitting back in large comfortable chairs having a drink and listening to music in the evening. What a way to end a day of hiking. Although we had one of the smaller rooms, it was still large enough for the two of us with a queen sized bed, chairs, table and dresser. The bathroom was on the smaller size but I expected as much being it is an old building. The bed was very comfortable and woke up well rested. In addition to some of the on-site restaurants, there is also Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2012
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Banff Springs Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Was so amazing. We stayed here for our "Valentines Celebration" the friday of the long weekend. It was all it is cracked up to be. The bedding is so soft and comfy, the two of us were lights out as soon as our heads hit the pillows!
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    4.0 / 5
    Excellent
    "Nice Get-A-Way"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Very historic and upscale; however, noisy in the evening. Difficult to get a sound sleep. We traveled with another couple and they were on a different floor and they said the same. We could hear people in the hallway at all hours of the night. Perhaps it is because it is an older hotel. Also, we both got stuck in the elevator at separate times Yikes! […] We both pressed all the buttons but no movement. Pressed the last floor that the elevator opened up on and ran out. I reported it to the front desk and they called to get a maintenance man to repair it. Read more
    Genuine Hotels.com guest review
    4 night trip in Jan 2012
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    3.0 / 5
    Good
    "Banff Springs Hotel Alberta Canada"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    We enjoyed our stay, the staff was terrific on every level, but I thought that they lacked a little in the housekeeping department. We noticed that in the eating areas, the cutlery, dishes weren't that clean, tables were sticky, windows were really dirty, and there was a lot of dust on the light fixtures. Our room was the same, clean bedding of course […] but dust and dirt that looked like it had been there for months on surfaces and fixtures. If it were any other hotel I probably wouldn't bother with review but it is not a cheap stay and I think that that should be reflected in the overall maintenance, cleanliness. I also have been there over the decades throughout the different ownerships. I hope the Fairmont group isn't letting one of the most beautiful hotels in the world, not to mention one of Canada's national treasures slip into a lower standard of hospitality. Read more
    Genuine Hotels.com guest review
    2 night trip in Jan 2012
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Nice luxury, unforgettable views"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband and I had a wonderful experience here. Paid a little extra for a "view room," which turned out to be on the eighth floor with a great view of Mt Rundle. We stayed for one night only, and also sprang for the fabulous breakfast buffet - worth it only if you want to eat a lot - and the fancy afternoon tea. When they found out we were on our […] honeymoon they gave us a table next to the window and complementary champagne (real champagne)! The service in the Rundle is particularly classy, and the view is unforgettable. I dreamed of staying here since I was a kid and it did not disappoint. Read more
    Genuine Expedia guest review
    Other trip
    Dec 30, 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    4.0 / 5
    Excellent
    "Nice Getaway"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful views of the mountains, falls, golf course, etc. the histort of the building is very interesting. On the negative side, I would recommend self park because valet was very busy and the wait was 30 to 45 mins. I am not a big fan of having to pay for wireless internet ($15/day).
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Classy hotel in a beautiful location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    An absolutely beautiful hotel in a fantastic location. We just stayed for one night but had a wonderful stay. Will definitely plan on returning at some point in the future.
    Genuine Expedia guest review
    Other trip
    Dec 4, 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    2.0 / 5
    Fair
    "The Fairmont Banff Springs Hotel"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      3.0
    The add for this hotel fails to mention that you must pay $25 to self park your car, or $35 for valet parking. The room was very small, bathroom very small, and no refigerator was in the room as advertised. There also was no jetted tub or balcony with this room.
    Genuine Hotels.com guest review
    3 night trip in Nov 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Elegantly Casual!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This was a return trip to this hotel...if you stay once, you'll long to visit again. What I like most about Banff Springs is that fact that it's a magnificent building in a spectacular setting, but the staff is friendly and accommodating, rather than pompous and stiff. Sincere greetings and smiles from everyone, from the front desk to the maintenance […] staff. They were just starting to decorate for the Christmas season, and was told by staff that by the time the holidays roll around, the Hotel is transformed into a truly magical wonderland. I'm envious of those who will be able to visit at that time! The rooms are very comfortable; older furnishings (part of the charm!) - but meticulously appointed. Take some time to meander the halls and you'll come across grand ballrooms and other interesting nooks and crannies. This is a well run establishment that truly welcomes you as a guest, and no request is too insignificant. If you're unable to make the Sunday Brunch, try for the breakfast buffet instead. It was delicious - with every imaginable breakfast food available - from fresh baked croissants to yogurt to berry smoothies to your made to order omlette. I'll be back; it's one of my favorite vacation destinations. Read more
    Genuine Expedia guest review
    Other trip
    Nov 10, 2011
    Patricia C
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "very impressive"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Can't wait to go back!
    Genuine Expedia guest review
    Other trip
    Nov 6, 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Will stay again!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed here for our wedding anniversary. It was fantastic! The hotel itself is amazing: stately, beautiful, set against the majestic Canadian Rockies. Close to town, but not in town, so you don't need to hear tourists whooping it up outside your window. In addition to the loads of activities you can do in and around Banff, there are lots of activities […] based at the hotel: wilderness walks, caramel apple-making (we went in autumn), historic hotel tours--new stuff every season. Spring for a room with a mountain view! You pay for the experience, but it's worth it. Recommended: taking a dip in the outdoor whirlpool while taking in Mount Rundle. Read more
    Genuine Expedia guest review
    Other trip
    Nov 2, 2011
    Lisa M
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "AMAZING! Can't wait to go back!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is spectacular! Not only visually amazing, but the staff was so nice it was so comforting. It was the best place to have our honeymoon and my husband and I are already talking about going back, it was that amazing! Definitely worth the extra money it costs to stay here verses other places. No where is as nice as the Fairmont Banff Springs […] ! Read more
    Genuine Expedia guest review
    Other trip
    Nov 1, 2011
    Heather S
    US

    The Fairmont Banff Springs - Banff
    4.0 / 5
    Excellent
    "will select this hotel next time in banff"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    better to have free wi-fi access
    Genuine Expedia guest review
    Other trip
    Oct 25, 2011
    jun L
    US

    The Fairmont Banff Springs - Banff
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    1.0 / 5
    Poor
    "shoe box room with no king bed"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    We booked at King bed room and ended up having to upgrade for an additional $100, only to find we were in a tiny dingy little room with almost no view out the tiny window. I suggest a visit to the hotel for a drink at the bar or breakfast buffet, but don't bother staying there.
    Genuine Expedia guest review
    Other trip
    Oct 17, 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    4.0 / 5
    Excellent
    "hotel service not great; location good"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    historical landmark but hotel service is not kept at a level one would expect for a fairmont hotel. dark ambiance throughout. i prefer the newer fairmont hotels. service really needs to be kept up. someone in the hotel is not doing their job for sure.
    Genuine Hotels.com guest review
    3 night romance trip in Oct 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Banff Springs"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was great place in Banff and very suitable for family vacation.
    Genuine Hotels.com guest review
    2 night family trip in Oct 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    3.0 / 5
    Good
    "Saggy bed"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      3.0
    Room very small. Saggy mattress, very uncomfortable. Landmark property, great location. Good for a one time experience.
    Genuine Hotels.com guest review
    2 night romance trip in Sep 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Spectacular view from our room."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Worth paying extra for the view room.
    Genuine Expedia guest review
    Other trip
    Sep 26, 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    4.0 / 5
    Excellent
    "History and elegance, if not good value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    We stayed here for the history and class of the Fairmont hotels. Of course the hotel is elegant and historic, but the rooms can be small, especially the bathrooms, and it is quite expensive for what you get. Parking is a problem at this hotel, and you will pay $25 for self parking, internet is not free, etc. It perplexes me that in expensive hotels, […] not only do you pay a lot for the room, but everything else is extra and ridiculously expensive. Read more
    Genuine Expedia guest review
    Other trip
    Sep 10, 2011
    Dennis H
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We loved our stay at this hotel. Everyone was so friendly and courteous. the whole experience of seeing the hotel and grounds was amazing. What a sight!
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Spectacular!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a castle in every way. Spectacular scenery & views. Outstanding food. Service is superb - and genuine. They treat you like royalty at all times. A once in a lifetime experience.
    Genuine Hotels.com guest review
    3 night trip in Sep 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Banff Springs Hotel: Lives up to rep"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Weeklong stay lived up to expectations. Only problem: hot water sometimes slow to reach the room. Staff friendly and helpful without being obstrusive; splendid views; good value for the money. One other note, though: When are hotels, especially ones as classy as Fairmont, going to start having high-def programming on their high-def TVs?
    Genuine Hotels.com guest review
    6 night romance trip in Aug 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    2.0 / 5
    Fair
    "Smallest room I have ever seen"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      4.0
    It has the smallest room I have ever seen. It wasn't a good experience.
    Genuine Expedia guest review
    Other trip
    Sep 4, 2011
    Rod F
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    the hotel was beautiful and we had a wonderful dinner. everyone was very nice and helpful.
    Genuine Hotels.com guest review
    1 night romance trip in Aug 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    3.0 / 5
    Good
    "Beautiful Hotel But Would Not Recommend"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      4.0
    If you stay at this hotel, make sure you get a valley view room that is not facing the street (aka the mountains). Without air conditioning, windows must remain open at night so early morning street noise (tours bus back up signals beginning at 7:00 am and power washing generator at 8:00 am) is annoying during vacation. Unmatched beauty and setting […] but not worth the extra cash for the room. Arrived at 1:00 a.m. No one on duty at the front entrance. The room was "not ready" per the front desk and the hotel was "fully booked." Finally found a room in the conference center across the street from the main hotel. Room was very nice when we were finally able to check in. Bow Valley Grill was closed for a private event so we did not eat at the hotel. Banff is a wonderful city. Because the hotel is a bit away from the city center, I would stay in town for my next visit. Plenty of nice hotels close to shopping and great restaurants. Would recommend staying here only if you think it is important to stay at the most famous hotel in the area. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Aug 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    2.0 / 5
    Fair
    "takao2480"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    The receptionist did not keep promises. I could not trust them.
    Genuine Expedia guest review
    Other trip
    Aug 21, 2011
    Takao N
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Must Do Banff Experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Banff Springs Hotel is a "Must Do"! Service is great. Location stupendous. Rooms are small but perfectly appointed. Food is wonderful. Banquest facility is very nice. The view is overwhelming. Second time visit and cannot wait to go back!
    Genuine Expedia guest review
    Business trip
    Aug 19, 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Unbelievable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This place is amazing. It is a beautiful hotel with incredible touches on everything. It is worth the money.
    Genuine Expedia guest review
    Other trip
    Aug 15, 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Jul 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Staying in a Scottish castle was a royal treat"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    After suffering through a night at the Fairmont in Lake Louise (dirty, touristy, poor condition of room, etc.) we were thrilled to have a great stay in Banff Fairmont. The food, service, cleanliness, and friendliness made the high price tag worth it.
    Genuine Expedia guest review
    Other trip
    Jul 27, 2011
    Sarah S.
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Bar Seating"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We were tired when we arrived ... the chek-in process was long. Our rooms were not ready, so we just wanted to go to the lounge and sit and get a drink. No seats ,,,, tons of people everywhere, standing with no place to sit. A hotel of this stature, and this popular should definitely have more than one cocktail lounge available for its guests. Your […] solution was to send us on an outside walk of 5 minutes ,,,,, and it was pouring down rain. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Jul 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Kind welcome at the front gate, but when I checked in, I had wait 15 min. for the receptionist. It was disappointing. Valet parking was great. Room was clean, but some old. No bathrobes were ready, no sleepers. Location is great (Gondola, Bow falls).
    Genuine Hotels.com guest review
    2 night family trip in Jul 2011
    Bon K
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Fairmont Banff Springs....Great experience."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I absolutely loved my experience with the Banff Fairmont. Courteous, friendly staff and comfortable rooms. Be sure and go down to the onsite pub and walk around to the river below. Stunning setting and scenery. We ate at the pub a couple of times but avoided some of the pricier restaurants onsite. What clued us in was the $16 cocktails. Didn't expect […] that. Hotel is extremely pricey for meals and services. Was disappointed that the "pool" shown on the fairmont banff springs website is actually the spa pool which you don't have access to and can't even see unless you pay upwards of $70+ per day for use. The hotel is a popular destination even for those not staying so at any given time was very crowded in the lobby and outside. We spent our nights there but during the day went on long beautiful hikes and drives to take in the pristine beauty of the surrounding area. I gave the hotel 5 stars because service is outstanding, staff friendly, and rooms very comfortable. Would I stay there again absolutely. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Jul 2011
    A Traveller
    US

    The Fairmont Banff Springs - Banff
    5.0 / 5
    Outstanding
    "Fairmont Banff Springs hotel-Fantastic"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed a few nights in this historic hotel and thoroughly enjoyed the location, the hotel and the amenities of the hotel. One of the most beautiful hotels in an unbelievable mountain setting and yet very comfortable and homey. I would recommend it to anyone.
    Genuine Hotels.com guest review
    2 night romance trip in Jul 2011
    Rick
    US
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