"On the waterfront"
Nice hotel on the waterfront within easy walking distance to downtown restaurants. Quick access to underground parking.Genuine Expedia guest review
"Booking did not match what I received"
I booked a bay view room with a king size bed.What I was taken to was a small room with a queen size bed and only one armchair. not a tall what I had expected. We asked to get a room with a king size bed. It was a much better sized room, but had only an oblique view of the bay. The dining room food was acceptable, though not to the level I had anticipated. […] We had oysters to start dinner, and according to the menu they came with two dressings, which we assumed would be on the side so we could dip and try. They were already on top of the oysters and one was so hot as to be burning to the taste. Much better to allow customers to choose what they wish to add to the oysters, which, by the way, were the smallest I have ever seen. Staff were universally helpful. It's a grand old resort, tastefully modernized. Read moreGenuine Hotels.com guest review
"Beautifully renovated building with amazing views."
Perfectly relaxing 4 days at Algonquin. Visited St. Andrews by the Sea including the County Court, the old prison, the old Sheriff's house. Drove to Minister's island & took the whale watching boat tour. All worthwhile. Had two excellent dinners at nearby Rossmount Inn restaurant & a very good dinner at Europa Inn.Genuine Expedia guest review
"Extra Details Made a Huge Impression"
Inside and out the hotel is beautiful - including it's people. But it's the 'extras' I want to comment on...The piano that sits on the grounds with a sign inviting those who are musical to play and share their talent. The firepits and chairs that invite people to start a bonfire, even to borrow a hotel guitar to play around the fire. It's the nightly […] toast to the sunset. The invite to borrow a bike to explore the area and hotel grounds. It all made me feel part of a community - to belong in a place where I knew nobody and yet felt comfortable. And it set the mood for the entire community of St. Andrews that was much more of the same. I'm in love with this place. The staff was incredibly friendly and welcoming. The beds were the most comfortable of any hotel I've stayed in - the duvets were beyond luxurious. The shower was heavenly. Really, one night was not enough. As the name suggests, this really is a resort, not just a hotel and to get the whole experience I feel one night was just not enough. Read moreGenuine Expedia guest review
The room I was initially assigned was terrible. It was dark and small (Rm 444). I asked the next morning if I could be placed in another room for my remaining 4 nights and I was accommodated without any issue at all. I found some of the staff quite friendly and helpful (front desk) while others not so much (Braxton's Bar).Genuine Hotels.com guest review
"So much to do in a small area"
It was excellent...an awesome place to relaxGenuine Hotels.com guest review
"Old time Elegance"
A fine old resort, modernized and truly elegant, at a reasonable cost.Genuine Expedia guest review
We stayed at the Algonquin for 3 nights. The lady who checked us in spent a lot of time telling us about all the points of interest, places to eat, etc. We really appreciated it. Older hotel that is well maintained & very comfortable. The food was great, actually the best we had while in the area. The food service however, definitely requires some improvement. […] We ate outside on the patio for 2 evenings. Service was painfully slow & on our second night, the service was just poor. Read moreGenuine Expedia guest review
"Management company misses the point..m"
Seems the management co is best suited to run a Best Western. The staff do not have the manpower backup to operated a world class vacation resort. This supposed to be that. Even the staff voiced their frustration when asked why the hold ups and miscues? When running a vacation resort a management company does not nickel and dime the operation.Newcastle […] Management is out to impress shareholders at the expense of staff and guests. I would definitely not recommend this resort....until Newcastle moves beyond Best Western thinking into world class resort service development. Read moreGenuine Expedia guest review
Everything was excellent except we were unable to secure a table for dinner and breakfast in the dining room. The dining room is much too small for the number of hotel rooms.Genuine Hotels.com guest review
"A must stay hotel!"
We loved it! It's great for families, our girls loved the slide, pool was clean, nice gym, lovely, lovely place! Starbucks coffee and hot chocolate in the lobby - nice perk!Genuine Hotels.com guest review
"Great staff, and beautiful rooms"
The Algonquin hotel is a wonderful property, it looks brand new with renovation finished a few months ago. Buffet breakfast and service at the restaurant are what we can expect from a 4* hotel. The room was nice but I was a bit upset because you do not want to see cables (phone, lamp) coming out from the wall. I definitively recommend this place!Genuine Hotels.com guest review
"A badly run hotel"
Dinner was a disaster. First we were told the dining room was all booked up, maybe because a wedding had taken over the hotel. But also the dining room is small for such a large hotel! So whether it's breakfast or dinner you can't gets in and they route you over to the bar area. On top of that there is a nice terrace behind the bar many staff didn't […] even know about and could have recommended when we found the dining room was full. Luckily we bumped into a waitress who knew about it. But then the fun started - at first we were told the dining room menu was unavailable in the bar and terrace area, then we managed to get it changed. Then the main course took half an hour to arrive, then the dessert took even longer to the point where I was running around trying to find out what on earth was happening! Finally after kicking up a stink thank goodness the Dining Room manager arrived and offered us a complementary dinner the next evening which we really appreciated. She was the only manager who I would say knew what she was doing. Then we arrived back at the room on the first full day there at 4.30 pm to find no one had made up the room. We were told that they were giving priority to new guests checking in ! Then when the girl came to do the room she admitted she was not in housekeeping and my wife had to tell her what to do! Housekeeping was clearly totally disorganized - a tray of dirty dishes was left out of an adjacent room on Saturday night and was only collected on Monday! Read moreGenuine Expedia guest review
This is a wonderful hotel and in a beautiful location. A fantastic place for a family holiday. however, this hotel is new and has some early growing pains, surprising for a Marriot. Doesn't seem to be enough staff or enough experienced staff. Although they are lovely. It seems to take at Keats an hour for any bar food to arrive. Kids menu needs seriously […] addressing as the cheapest meal for children us $15. That doesn't include a drink or a dessert and is the most expensive children's menu I have ever seen worldwide,You see many families drinking their own wine and ordering their own pizza. As a result Not surprising. Good for local business but truly inconvenient . ESP if you then waited for over an hour for it to arrive with cranky hungry children. Hopefully they will figure out the kitchen issues and address who their customers are, Read moreGenuine Hotels.com guest review
Fantastic renos, beautiful hotel with all the charm of yesteryear.Genuine Hotels.com guest review
"The Algonqin St. Andrews by the Sea NB"
Wonderful experience at this hotel. Beautiful location, staff very attentive.Genuine Expedia guest review
The Algonquin Resort is a must stay for every east coast traveller! The History is incredible, the renovation of the hotel is second to none and the amenities are amazing. The surrounding town of St Andrews is picturesque and chock full of things to do with great shops, restaurants and tours and all a stones throw from the hotel. It does not get better […] than this folks! Read moreGenuine Hotels.com guest review
Everything was wonderful from the time of our arrival. The staff was young and enthusiastic and took great care of us. We had a room on the fourth floor with an ocean view. I enjoyed evening cocktails on the veranda the most.Genuine Expedia guest review
Our stay at your hotel was THE best part of our vacation in the Maritimes! The porch became a favorite place for us to sit and relax each night. The outdoor pool was a perfect temperature and we enjoyed it very much. Thank you! Thank you!Genuine Expedia guest review
I really enjoyed my stay but disappointed with the breakfast. Too much expensive for what I got. 7.$ for a small latte, poor quality of the ham (very salty), no fruit. It didn't worth $60. for 2 persons ( including the tip).Genuine Hotels.com guest review
"Well done refit of hotel"
Hotel and facilities are very nice and staff friendly. Food, beverage and snack prices were fairly high.Genuine Expedia guest review
"A great place to escape to."
It was amazing! The staff was very friendly, it is close to al amenities that Saint Andrews has to offer and with in walking distance to the center of town, golf course and the ocean.Genuine Hotels.com guest review
Beautiful hotel but not quite has reached its potential. Renos were incomplete and the grounds a bit unkept. The staff were lovely and overall we were very pleased with our stay.Genuine Expedia guest review
"Unbelievably new and clean facility- beautiful!"
We can't wait to go back!Genuine Hotels.com guest review
"Poor, poor service that makes you leave early"
Funny how the big hotels do not provide any service. After greeting us friendly at the front entrance, any further attempts to garner service left us empty and we left a day early as a result. While I was working, my wife wanted to work in the room after it was cleaned so posted the "make up the room" sign. After no service from 9am-2pm, I tried calling […] housekeeping (no answer), guest services (no answer) and finally the front desk (no answer). I personally went down to the front desk and asked that they make up the room immediately so that my wife could work in a clean room. They took down my room number and name but nothing came of it - no service. When I returned from work at 5pm with no clean room, we packed up and left the hotel one night early. The front desk made no attempt to apologize, compensate or rectify the situation. It is not too much to ask a hotel to try and please a customer - a friendly, and polite one at that. Some form of concern, and attempts at pleasing our situation would have gone a long way and not resulted in this poor rating. Sorry, but we'll never go back. Read moreGenuine Hotels.com guest review
"A Real Treat!"
This is a first class resort hotel located in a tourist resort area. The hotel has all sorts of amenities including s golf course and tennis courts. It also has access to a variety of activities in St. Andrew's by the Sea. Our room was very large and very comfortable. It was also very costly but worth the extravagance for special occasions. Our room […] was very quiet; you'd hardly know there was anyone else in the hotel. We had dinner in the dining room and our meals were excellent. A real treat!! Read moreGenuine Hotels.com guest review
They have spent the better part of $20m renovating this hotel since my last stay in 2009. While construction is not yet 100% complete, the ongoing works seem very limited and we didn't hear any construction noise. The new rooms are huge improvement over the old ones - thoroughly modern and well appointed. While the common areas have been spruced up […] with new decor too, somehow the old world charm and character still permeates through the less inspiring (but still comfortable) cookie-cutter hotel furnishings. Service was impeccable (genuinely outstanding). Kids loved the waterslide. Read moreGenuine Hotels.com guest review
"Beautiful hotel, close to main street and beaches"
We really like the location, you can walk to anything you want to do or see. We will return again.Genuine Expedia guest review
"A Work in Progress"
Front desk staff still getting up to snuff. Ryan, Karen, and Shawn, on the other hand, were pleasant and quite helpful. Building was still in renovation. Shd be spectacular when done.Genuine Expedia guest review
"Wow. The new rebuild is amazing!"
Overall this was a great stay.Genuine Hotels.com guest review
"The best hotel I stayed in during a business trip"
The hotel had recently undergone a refurb and it was top class. The classic style building with modern and fresh decor made it outstanding. This was my favourite hotel that I stayed in during a business trip along the whole of the east coast. I stayed in a suite which well laid out and well equipped. The staff and service was amazing. It was everything […] that you would expect from a hotel of this calibre. The facilities had everything and more than what you would expect. The gym had some really modern commercial equipment in it and the pool was a good size. The restaurant had a brilliant menu and it was executed well. Read moreGenuine Expedia guest review
"Old world charm"
The room was huge and comfortable. The staff on duty could not find our Expedia booking, but handled it all quickly and with no fuss. The hotel is some distance from the centre of St Andrews. It is one of the grand old hotels in appearance with big foyer and sitting- breakfast room. Breakfast is serve yourself everything and is adequate.Genuine Expedia guest review
"Lovely rooms in the new wing"
Stayed in the new wing as the rest of the hotel is undergoing significant renovations , room was really nice and spacious with a kitchen and super comfy beds. There wasn't much choice available at the continental breakfast but it wasn't too bad - probably only temporarily being held in reception due to much of the hotel being closed. all the staff were […] very helpful Read moreGenuine Hotels.com guest review
Loved it all even though you were closing up...can't wait to see the re-do! What history and what a great town!Genuine Hotels.com guest review
Very comfortable. Unfortunately, there was some renovation work going on at the time which may have accounted for the very ordinary breakfast. I do like eggs for breakfast and this was not on the menu - otherwise very good.Genuine Hotels.com guest review
"A Class Act"
The hotel is undergoing a major renovation and there is of course some understandable disruptions but giving allowance for that, this is simply an incredible "classic" hotel. A must if travelling in souther New Brunswick. The main dining room was closed and we had to travel to the golf clubhouse for dinner. The meal and the service were 4 star.Genuine Expedia guest review
"Beautiful views,close to town"
I liked it very much ... Nice room, easy to relax in.?Genuine Hotels.com guest review
Very comfortable beds and a good breakfast included. Great little resort town. Would love to go back again!Genuine Expedia guest review
"Proper response not possible with status of hotel"
The hotel is under major renovation is cannot be properly judged.We were on a holiday of 8 days which included Hiltons, Deltas and Best Westerns. All our rooms were very good, but yours was the best.We would like to visit again when everything is complete and you have proper restaurant and bar services in the beautiful old Algonguin.I turust that the […] proper amount of funding will be given to this project. It would be fabulous to see it rise to its old glory. Read moreGenuine Hotels.com guest review
Hotal in construction gave us worst room in hotal availableGenuine Hotels.com guest review
"Expensive Building Site"
So disappointed lounge bar and restaurant were closed due to renovation - was offered complimentary self service limited toast and pastries in reception area (no orange juice for example). Don't pretend to give a five star experience when half your establishment is closed.Genuine Hotels.com guest review
"Beautiful Resort needing major repairs."
the rooms were great - clean and very comfortable. The view from the windows was not as good. the swimming pool was very good - warmest water we ever swam in - anywhere! the hotel is in need of a major workover. the main building is falling down, quicker than the repairs that are going on at this time. it will take a lot of money and work to restore […] this beautiful resort to what it was 10+ years ago. the grounds are not kept up (shrub and flower beds are in need of work.) Read moreGenuine Expedia guest review
"Nice Old Hotel"
This is a nice old hotel which is currently under construction. This did not detract from my room or expectations at all. Currently the Algonquin is using their golf club as their restaurant facilities. Apart from the short drive this is a good alternative. The food was good and priced appropriately. Not part of the resort is a small Family Restaurant, […] the sign says, downtown on Water Street. Food here was excellent and low priced. Highly recommend this hotel to all visitors. Read moreGenuine Expedia guest review
"Formerly a nice hotel"
Most of the hotel was shut down for renovations. Hopefully will be in better condition after renovations.Genuine Hotels.com guest review
Wunderschoene Lage komfortable ZimmerGenuine Hotels.com guest review
Les travaux de rénovation ont redonné le cachet ancien à cet hotel, tout en lui donnant le confort d'aujourd'hui. Bravo à tous.Genuine Expedia guest review
"Belle expérience !"
Superbe décorum - merveilleuse literie - très calme - belle et grande piscine avec SPA - Cependant, chambre exiguë, pas de bain, seulement une douche, absence de vestiaire à la piscine, toboggan pour enfants non fonctionnel. Bon rapport qualité-prix.Genuine Hotels.com guest review
"Tolles Hotel mit Servicemängeln"
Das Hotel ist sehr schön renoviert. Auf unserer Kanada/USA Rundreise freuten wir uns auf zwei ruhige Erholungstage in St. Andrews in diesem tollen Hotel mit Pool. Bei unserer Ankunft nach 15 Uhr war unser Zimmer noch nicht bereit. Soweit so gut, es gibt Schlimmeres. Wir schauten uns etwas um und wollten auf der schönen Veranda einen Drink nehmen. Da […] braucht es aber einiges an Geduld bis man bedient wird....Nach dem Zimmerbezug erkundigten wir uns nach dem Aussenpool. Es herrschten doch 28 Grad. Man teilte uns mit, dass der Pool geschlossen sei und nächste Woche dann ev. wieder zur Verfügung stehen würde. Toll!!! In Kanada kann man einen Aussenpool ja nicht allzu lange benutzen. Ausgerechnet Anfangs Juli ist er geschlossen wegen Unterhalt? Beim Nachtessen im Hotelrestaurant wurden wir sehr gut bedient und das Essen war sehr gut. Einen Schlummertrunk zu bekommen auf der Terasse war aber nicht möglich. Auch mit Nachfragen war nichts zu machen. Dort servieren "herzige" unausgeblideteteJungs die dringend Führung benötigen würden. Wir hatten den Eindruck, dass die Chefin de Service ihre Führungsaufgabe nicht wahrnimmt. Schade für so ein tolles Hotel. Read moreGenuine Hotels.com guest review
Sehr gut einzig grosse Parkplätze und Strassen vor den Zimmern stören etwasGenuine Hotels.com guest review
Nous ignorions que l'hôtel était en rénovations. Pas de salle à manger; petit déjeuner très ordinaire. À éviter avant la fin des travaux.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )