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"Good Locaton, Good Price"Reviewed by a Hotels.com guest on May 5, 2012
The hotel was adequate and the location convenient for the event I attended. The price was reasonable. I appreciated the free continental breakfast. The breakfast room--an interior room without windows--is small and was crowded both days I was there. Alternate seating is in the more pleasant lobby with windows! Also at this Best Western, unlike at other BWs where I've stayed, the towels noticeably scratchy, not soft, are either old or require different laundering.
"Good food around the hotel"Reviewed by a Hotels.com guest on May 5, 2012
They were very friendly and close to everthing, walked all weekend, loved it
""Reviewed by a Hotels.com guest on May 5, 2012
Loved it, like a home away from home.
"The Best Hotel on Ocean Beach"Reviewed by a Hotels.com guest on May 5, 2012
This might be the nicest hotel based right on the ocean at Ocean Beach. The staff was very helpful, the room immaculate, and the location second to none. I've stayed at a number of hotels in the area, but I won't stay anywhere but here in the future. You can't go wrong with an ocean front suite!
"Design savy with great service!"Reviewed by a Hotels.com guest on May 5, 2012
We needed a last min getaway for a few days to unwind and enjoy a romantic getaway. The hotel staff was awesome very friendly made us common folk feel like celebrities. Great service location and atmosphere . If your dog people you will love this hotel very pet friendly. We will be staying here again and bring our dog as well . The ac in the room was a lil uncopertive however the weather was perfect so not much use was needed. Room service food was great small portions but very tasty. Location is great have drinks on the. 9 h floor lounge and what the game from a spectacular view.
Location.
Located in San Diego (Central San Diego), Holiday Inn Express Hotel & Suites San Diego-Sorrento Valley is close to University of California-San Diego and Torrey Pines Golf Course. Additional area attractions include Marine Corps Air Station Miramar and Torrey Pines State Beach.
Hotel Features.
Holiday Inn Express Hotel & Suites San Diego-Sorrento Valley has an outdoor pool, a spa tub, and a fitness facility. Business amenities include a business center, small meeting rooms, and a meeting/conference room. A complimentary breakfast is available. Additional amenities include multilingual staff, laundry facilities, and concierge services. Onsite parking is complimentary.
Guestrooms.
The 79 air-conditioned guestrooms at Holiday Inn Express Hotel & Suites San Diego-Sorrento Valley include safes and complimentary newspapers. Rooms have wireless Internet access. Televisions are equipped with premium satellite channels, complimentary TV Internet access, and pay movies. All accommodations provide desks and direct-dial phones with voice mail; free local calls are offered (restrictions may apply).
Additional amenities include coffee/tea makers and hair dryers. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary breakfast.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"The Holiday Inn Express Sorrento Valley"
The staff was pleasant. The breakfast was great, but there were a lot of teens from sports teams that kind of took over. The room looked clean, but there was hair on the bathroom floor. The room became stuffy and hot during the night so we had to run the window air conditioner all night which was quite loud. We could not open the window. It was very […] convenient to where we were going. We would stay here again. Good Value Read more
Thank you for taking the time to review the Holiday Inn Express Sorrento Valley. We appreciate your feedback as it is invaluable to us in helping us strive to better our services to guests in the future. We are pleased to hear that you found our staff to be “pleasant” and hotel to be of “good value”. We are also glad you took advantage of our complimentary continental deluxe hot breakfast that we serve to our guests daily. We are however disheartened to hear about your experience in our guest rooms, and appreciate you bringing your concerns to our attention. Guests like you only make our job easier to address the items and fix them immediately. We apologize for the inconvenience and please know that the issues are being addressed with our staff so that we are able to provide quality service to our guests in the future. Thank you again for reviewing the Holiday Inn Express Sorrento Valley. We hope to see you in the future.
1 response by Holiday Inn Express Hotel & Suites San Diego-Sorrento Valley"Great stay"
Had a great stay. Very clean with nice furtnitureand comfortable bed & couch. I think we ha the queen bed room with accessibility, didnt know what that meant until we got there, but it was a Big room for a great price. Would definitely stay here again. Chili is just right across too.
"EXCELLENT ROOM"
EXCELLENT ROOM!!!!!!! COULDN'T HAVE ASKED FOR BETTER!!!
This guest did not leave a comment.
This guest did not leave a comment.
"great value"
The room was spacious, clean, and modern. I especially liked how comfortable the beds and pillows were. The breakfast buffet was a big plus- lots of foods to choose from, which was included in our stay.
"not bad but needs improvement"
This is a nice facility and a great place to stay. However, compared to a competitor for the same price I stayed at recently, they need some improvement at this particular location. The reception and general attitude of the staff was lackluster. The pool and hot tub were not functioning (heater not working) and hadn't been for some time. The layout […] of the hotel is confusing compared to others. The breakfast was good though. I still recommend this hotel if you can get a discounted rate. Read more
"The Holiday Inn Express - rude staff"
Read the hotels.com reservation information first. If your preference is for a room with two beds, you have a very good chance of being stuck with one bed, which you may have to share. A bad idea if you are attending a conference with a colleague from work. The staff will promptly tell you take it or leave it.
"Hotel in San Diego"
Hotel is good, nice and quite. The only thing is I chose a standard room with two beds, when I checked it's a king size bed. The gentleman at front desk said there's no guarantee for two beds for reservation made at hotel.com and also there's no two beds available at that night.
"The hotel offers value and comfort"
It is very clean. The room is spacious. Complimentary breakfast is good. For the reasonable price we paid we are extremely happy with it.
This guest did not leave a comment.
Better than expected...
Nice hotel.
"Holiday Inn Express - 20 minutes from Legoland"
Screwed up our bed situation. Was out of roll-away beds. Some family members had to sleep on floor. Exact same situation for the family in front of us at the check in counter.
"Holiday Inn Express San Diego"
We were staying in the old town area of San Diego but were unable to extend our stay at the Best Western because of the Comic Con that was going on in town. We were very pleased with Holiday Inn, very clean. It appeared to be a very new Hotel. There was Shopping and Resturants very close by. A Chili's resturant was in right in front of their parking […] lot. The nightly rate was high, but so is everything else in California. The same room would have been less than half in Florida. Read more
The hotel service was wonderful. The room was very clean and roomy. And the bathroom was clean which is very important to me. We enjoyed the breakfast. My only complaint is the parking spaces are very small and close together. Our overall stay was great. I will definitely stay here again.
"Great stay!"
We needed a hotel for two nights, and our usual hotel could not accomadate us. This turned out to be a blessing in disguise. Not only were they able to get us what we needed, they went that extra mile. The breakfast in the morning was excellent, and time saving. Most of all the front desk was amazing.... always a smile and a kind word... Nice way to […] start the day. Read more
The hotel was very clean and the staff was helpful. The breakfast buffet was a nice change from the standard continental breakfast. The 12:00 checkout was nice.
"okay -- nothing great"
The hotel room was clean and staff friendly. When we checked in there was no running water throughout the hotel due to some maintenance issue. It was quickly resolved and the rest of the stay was fine. Rooms were quiet and decent size. Location of hotel is away from things - but that is reflected in the price as well. Chili's across the street was nice […] and convenient and free parking was of course a nice bonus for a hotel in the SD area. Read more
"Great Service!"
We had some trouble with our room when we first arrived and the staff did an amazing job of taking care of it and ensuring the rest of our stay was great! They were wonderful and I would definitely stay there again!
"The Holiday Inn Express Suites in San Diego"
Hotel staff was very pleasant and eager to assist.. Hotel was clean and well maintained. Would stay there again if in the area.
Great stay! Hotel clerk was very helpful and friendlyl The room was great and the breakfast was terrific.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"it is a outstanding stay"
the hotel is very clean and the bed is very comfy. staff is very helpful with every question we had. I would go back to it if I travel to the same region next time.
"Nice Hotel. Great Staff."
The entire hotel staff was very friendly and accomodating from top to bottom. I would definitely recommend this hotel and stay here again. The rooms were nice, comfortable, and clean. Good location and only two or three miles from shopping area and restaurants.
"Great value for the money"
Great hotel for the price.
"Need a little improvement"
The hotel is good but the breafase is soso, not very well. Room havn't the refrigerator. But overhall is good hotel.
"Great room for the money"
Served really good breakfast. Especially when the breakfast is already included on the rate.
"Very Pleasant"
The rooms were very clean and well designed with updated furniture (as of 2009). The beds and pillows were comfortable, and the room came with free internet & wi-fi, in-room coffee, flat-screen TV (standard def stretched to widescreen as is normal these days). The bathroom showed normal wear and tear but was clean and functional. The breakfast was on […] par with a fast food menu (+ fruit and other normal hotel breakfast staples). The staff was friendly, but we didn't have much contact. Check-in/out was very fast. Read more
This guest did not leave a comment.
"Great place (check bill)"
Everything was awesome....Over charged me $20 per night above quoted price when I extended my stay...Gave me an immediate credit. No worries!!!
"Good value"
Staff very friendly. Close to where we wanted to be. Not very close to beaches, but right near freeway. If we had to be near University city would consider again. Breakfast good and convenient. Free parking and free breakfast made stay convenient
"Too small for the price"
The room was very small for a suite and for the price it was very high for this kind of room, you could barely walk around the room for it to be a suite and you can hear the people in the next room who had kids that were up very late making noise, screaming and yelling until almost 1am and the phone didn't work in the room and I believe it was too much […] money for this kind room in the Hotel. Read more
"hotel was great"
was a great place to stay
This guest did not leave a comment.
"Holiday Inn Express Sorrento Valley, San Diego"
We stayed in Holiday Inn Express Sorrento Valley for 3 nights. The hotel is located in a quiet area but not far from the major roads. If you are driving, it is nice to stay here. Rooms are clean and furnished very well with big comfortable beds. Nice pool area, pretty big jacuzzi. Breakfast was very nice! Would stay again.
This guest did not leave a comment.
"Ótimo mas longe do centro"
Excelente hotel, o quarto é ótimo, o café da manhã é muito bom, a limpeza é impecável mas a localização é ruim pra quem pretende ir para o centro de san diego.. Longe embora pegue vias fáceis de acesso
"ホリデイ・イン エクスプレス ホテル & スイーツ サンディエゴソレントバレー 特定顧客訪問は便利"
ソレントバレーということでサンディエゴのダウンタウンとは距離があります。近隣に有名企業があり、其処を訪問する目的ならベストな選択ですが、それ以外ならダウンタウンのホテルの方が食事などの面で便利かも。 目の前はメキシコ系の食事がメインのチェーン店もありますが、基本的に車を使わないと行動は制限されるかな？観光目的というより、ビジネス目的に的を絞ったホテルとして使うのがいいと思います。サンディエゴの空港までは車で30分と見ておけば大丈夫。 ホテルにタクシー手配をお願いした時に使ったドライバーの方が色々とサポートしてくれて凄くよかったです。
"Gutes Hotel, leider etwas ausserhalb"
This guest did not leave a comment.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
