"Place to stay for equestrians in Calgary"
We have stayed here every time I am in Calgary for a horse show jumping competition. For the last 6 years, this hotel has been my home away from home. Though it is spendy, it is close to Spruce Meadows, Rocky Mountain Show Jumping, and dining at night. Great beds, fun pool, and wonderful breakfast. I only wish it had better parking and more spaces.Genuine Hotels.com guest review
Well kept and comfortable.Genuine Hotels.com guest review
"Great Place to stay"
Enjoyed our stay very clean rooms and comfy beds. The kids enjoyed the pool and waterslide. Breakfast was good with a variety of items to choose from. Will stay here again.Genuine Hotels.com guest review
The staff was very helpful.Genuine Hotels.com guest review
Nice hotel - great staff!Genuine Hotels.com guest review
Always stay here when in area for business. Convenient to Downtown and businesses I the south.Genuine Hotels.com guest review
If you could add another 4 slice toaster it would speed things up at the breakfast bar.... guests are waiting and there is only 1 toaster....Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S We appreciate you taking the time to write a review with such a great score we will definitely bring your suggestion forward Operations Manager
The staff never helped me with any of my requests the coffee in the lobby was cold and the staff did nothing about it. My tv in my room I thought was not working I asked front desk for help and no one came.I have stayed in other Joliday Inns But I will NEVER stay here again.The Best Western Premier Inn is a way better hotel.Genuine Hotels.com guest review
GREAT HOTEL WILL GO BACKGenuine Hotels.com guest review
"Good hotel, I am satisfied."
Staff is nice. The room is clean. It worth the money.Genuine Expedia guest review
"This holiday inn sucks"
The worst holiday inn I have stayed in thus far. Very very poor service.Genuine Hotels.com guest review
Great hotel, especially when you are a member. Great location. There are several restaurants in the area that are in walking distance.Genuine Hotels.com guest review
"Great place to stay"
The only reason I would limit the 5 star rating in any way that the room had a strange smell upon entering it. It was something that we became accustomed to after awhile. The beds and pillows were wonderful. I would definetly go there again.Genuine Expedia guest review
"First time Calgary"
We came to Calgary to visit our daughter who moved here last year, we found the staff and the hotel a total pleasure, keep up the great work.Genuine Hotels.com guest review
Only negative thing was the breakfast wasn't that great. Cold eggs etc.Genuine Hotels.com guest review
"Better in person than online"
very nice hotel. very helpful staff. booking online wasn't the best experience as one price was posted and another price quoted. overall, though the staff made the hotel worth it. Would stay here again but have managers card to help with reservations.Genuine Hotels.com guest review
room was clean, bed comfortable, breakfast certainly adequate.staff was helpful when necessary.Genuine Hotels.com guest review
Clean hotel, friendly staff, super sweet to our puppies:)Genuine Hotels.com guest review
"First stay but not last"
Thought we had booked a different Holiday Inn and were a little bit disappointed to find that our reservation was not correct. We now have a new favorite place to stay in Calgary. Very happy to be introduced to our new home in Calgary even though it was through an error.Thanks for the hospitality.Genuine Hotels.com guest review
"Nice as always"
This is my favourite hotel in Calgary...we usually stay here for business or like recently just a relaxing few days.Genuine Hotels.com guest review
"Nice place to stay"
Very clean and great staff. I would stay here againGenuine Hotels.com guest review
The stay was convenient. The hotel was a bit noisy. not very sound proof. Hotel was in good location for the even that was being attended.Genuine Hotels.com guest review
"Nice location. very good services"
Nice hotel, This is the second time for us in the same hotel. The rooms are not huge but pretty and cosy. The location is perfect for us. You can everywhere you want.. The swimming pool was fun for our kids which was a very enjoyable bonus!. Breakfast was also perfect in all 4 days that we stayed in.Genuine Hotels.com guest review
"Beautiful hotel and exactly as represented"
Stayed one night and was very impressed with this hotel. There was a long line up when we first arrived and only one staff working the front desk. But from there on our stay was excellent, room was exactly as pictured and very clean. Staff were friendly and very helpful. The pool was clean and bigger than I had thought. Breakfast was a full spread of […] sausage, eggs, pancakes and a ton of baked goods and cereal. Will definatley stay here again! Read moreGenuine Expedia guest review
"Nice Hotel.. Close to great shopping"
Next time we visit Calgary, this will be the hotel to stayGenuine Expedia guest review
Everything was good except the bottom sheet on our king bed-needs to be replaced-other than that bed was comfy, room was good, hotel was nice and quiet.Genuine Hotels.com guest review
"Location close to family's home"
Great hotel, excellent staff, wonderful room, super sleep, good breakfastGenuine Hotels.com guest review
"Standard budget hotel"
We have stayed in several holiday inn express' and they are pretty much all the same. The only downside to our stay wad the plumbing was kind of noisy. I'm thinking we were just in a bad room, but the plumbing groaned from time to time and running water wad loud. Good breakfast though. Decent pool with water slide for the kiddies. I would stay there […] again.. I would try a different room.. We were on the main floor and very close to the pool. Read moreGenuine Expedia guest review
"Close to family"
Requested non-smoking King, at time of late check-in, only "smoking" King was available, not acceptable, stale smoke smell, took double queen non-smoking, quite nice!Genuine Hotels.com guest review
Everything great would recommend to friends. Rooms great comfortable quiet.Genuine Expedia guest review
"Good location and fair prices"
Nice hotel for the price. I usually stay closer to downtown but with stampede in town the downtown hotels were all ridiculously expensive. This hotel was reasonably priced even during stampede, and there are lots of amenities nearby. Nice clean rooms, good size. Free breakfast was nice touch.Genuine Expedia guest review
"Very clean and conveniently located hotel"
Very clean hotel. Furniture was beautiful and new. Staff was very friendly. Called them and requested earlier check in and they accommodated my request. ThanksGenuine Expedia guest review
"Water slide and pool"
We had our grandchildren with us and they loved the pool and waterslide...well supplied with towels and very clean.Genuine Expedia guest review
I stay at this hotel whenever I am in Calgary. Very comfortable beds and rooms, great breakfast and facility (included). Would recommend to all!Genuine Expedia guest review
Clean, quiet and relaxing! Good location for South CalgaryGenuine Expedia guest review
"very close to c-Train"
everything was great, with the exception....the microwave barely worked...could only use the 2 min button and the clock radio didn't work very well....had to have wake up call....other than that it was good....Genuine Hotels.com guest review
"Close to my meeting location!"
The hotel was clean, comfortable, had free, ample parking and a decent breakfast.Genuine Expedia guest review
Quick check in, clean and comfortable. Will stay again.Genuine Hotels.com guest review
"Easy access with multiple exits"
The room and the service were great.Genuine Hotels.com guest review
Friendly check in, great little business centre with a high speed printer, good location in the south close to restuarants, shops, TIM's!! Room was great, nice shower and bathroom. Only downfall was fridge froze everything in it and microwave didn't work. Would stay here again though.Genuine Expedia guest review
"you gave a little guy an awesome time!"
Thanks for the fantastic poolside suite! all we could hear is that was so awesome! the complimentary breakfast was more than we thought it would be..bacon, eggs, sausage..really helps when you have kids along and are on a budget. Suite was spacious and clean..nice large tub. nothing bad to say! thank you hotels.com for offering this location.Genuine Hotels.com guest review
"Overall Good Hotel"
We always try to stay at this hotel when in Calgary and never have any issues. The staff are great and the rooms are always clean and comfortable.Genuine Expedia guest review
Had to change plans unexpectedly. Hotel day manager completely unwilling and open to even try to come to agreement on making a plan. Was willing and aware to adhere to their cancellation policy of one night's pay if I change booking, but the selfish money wolves did not budge... I will not ever stay here again or same chain. Hotel and room otherwise […] OK but have bad taste in mouth just thinking of money wasted booking here - do not ever book here if you think plans may change, flight delays, etc. Luckily that never happens in Calgary or Canada for that matter.... Read moreGenuine Expedia guest review
"The Holiday Inn Express"
The staff were pleasant and the lobby was nice. The beds were extremely comfortable but the rooms were a little dark and dingy and probably needed updating. The breakfast was good and there was someone around to assist if needed. The only issue I had was that when someone else in another room had a shower your heard the pipes clanging in my room. Also […] notice that the grout along the bathroom in 221 needed cleaning or replaced. All in all - I would recommend this hotel. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S Dear Denise, Thank you for taking the time to write your honest review. I have followed up on your comments and we are working diligently to have this corrected. Once again I want to thank you for your recommendations Hotel Operation Manager
"nice room bad sleep"
The room was fine, breakfast bar is good, the only issue was a car alarm going off 3 times during the night. Not sure whose car but this definitely disturbed our sleep.Genuine Hotels.com guest review
"Nice little break"
Stayed at this hotel one night and everything was great. Rooms were clean beds were very comfortable and staff pleasant and effecient. The only reason i would stay anywhere else is because of its location to the LRT stations. Which for many is not an issue.Genuine Hotels.com guest review
"Great value for Calgary"
Rooms were clean and well decorated. Beds were comfortable. Breakfast was quite good. Would definitely stay here again.Genuine Expedia guest review
"Burnt out light bulbs and Leaky faucets"
I booked at this hotel for 5 nights. On the night of my arrival I called the front desk to tell them that there were 2 light bulbs burnt out in the bathroom, making it very dark, and that the faucet in the tub had a leak that was noisy and annoying. They said they would fix it the next day as the maintenance staff had all left for the night. After 4 […] of my 5 night booked stay, neither thing had been replaced - not even the burnt out light bulbs. Then I had an emergency at home, for which I needed to cut my trip short. After explaining this to the hotel management, on Monday morning, they would not allow me to cancel my room for Tuesday night. They told me I would have had to cancel that night 72 hours before checking in, and there were no exceptions to that rule. Even though I gave them more than 36 hours notice, and I was only needing to change my plans by one night. They charged my card for the whole stay, and were completely rude and inconsiderate. After bringing up the fact that I stayed in a room with no lights in the bathroom for 4 days and had to wear earplugs at night so the sound of the leaking faucet didn't keep me awake the whole time, they did not even bat an eye. Management told me they had not record of a complaint, even though I called and spoke in person to the front desk attendant at least one time each day about it. Overall, I was very disappointed, fount the hotel to be wildly overpriced for the quality of service they offered. Will never stay there again. Read moreGenuine Expedia guest review
"The Perfect Spot"
When ever I come to Calgary the Holiday Inn Express on Lake Fraser Drive is my personal favorite. The staff are so pleasant, the rooms are everything I need, and I always enjoy my stay.Genuine Hotels.com guest review
loved the rooms and the pool was wonderful. The desk clerk let us stay in pool until 11 as we got there at 9:45. was great as really needed to relax.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )