"The best water slide ever, pool a little cool."
Overall a really good hotel. Excellent pool and slide , but pool was slightly cooler than it was when we stayed in November. That was an unpleasant surprise as we booked this particular hotel for the second time specifically for the pool. Room was a bit noisy due to being right on the highway. With ear plugs you sleep well! Bed is very comfortable. […] Breakfast is good. Coffee not so much. Read moreGenuine Hotels.com guest review
"Easy In easy out"
Room was clean, bed comfortable, no real issues.Genuine Hotels.com guest review
"Place to stay for equestrians in Calgary"
We have stayed here every time I am in Calgary for a horse show jumping competition. For the last 6 years, this hotel has been my home away from home. Though it is spendy, it is close to Spruce Meadows, Rocky Mountain Show Jumping, and dining at night. Great beds, fun pool, and wonderful breakfast. I only wish it had better parking and more spaces.Genuine Hotels.com guest review
Well kept and comfortable.Genuine Hotels.com guest review
"Great Place to stay"
Enjoyed our stay very clean rooms and comfy beds. The kids enjoyed the pool and waterslide. Breakfast was good with a variety of items to choose from. Will stay here again.Genuine Hotels.com guest review
The staff was very helpful.Genuine Hotels.com guest review
Nice hotel - great staff!Genuine Hotels.com guest review
Always stay here when in area for business. Convenient to Downtown and businesses I the south.Genuine Hotels.com guest review
If you could add another 4 slice toaster it would speed things up at the breakfast bar.... guests are waiting and there is only 1 toaster....Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S We appreciate you taking the time to write a review with such a great score we will definitely bring your suggestion forward Operations Manager
The staff never helped me with any of my requests the coffee in the lobby was cold and the staff did nothing about it. My tv in my room I thought was not working I asked front desk for help and no one came.I have stayed in other Joliday Inns But I will NEVER stay here again.The Best Western Premier Inn is a way better hotel.Genuine Hotels.com guest review
GREAT HOTEL WILL GO BACKGenuine Hotels.com guest review
"Good hotel, I am satisfied."
Staff is nice. The room is clean. It worth the money.Genuine Expedia guest review
"This holiday inn sucks"
The worst holiday inn I have stayed in thus far. Very very poor service.Genuine Hotels.com guest review
Great hotel, especially when you are a member. Great location. There are several restaurants in the area that are in walking distance.Genuine Hotels.com guest review
Really liked this hotel. The room was spacious and well appointed and the bed was very comfortable. Front desk staff were friendly. The complimentary breakfast was average. It is a short walk to several restaurants and coffee shops as well as convenience stores. Would definitely return.Genuine Hotels.com guest review
"A wonderful Stay"
a very enjoyable stay. great service,staff and room was very clean!! awesome breakfast to boot.Genuine Hotels.com guest review
We always stay here when in CalgaryGenuine Hotels.com guest review
"Good enough for 1 night"
Hotel was nice, but kind of outdated. Rooms were nothing special, but were clean and comfortable. Breakfast was appreciated, but not as good as at some other hotels. Not sure I'll be back.Genuine Hotels.com guest review
"A refreshing stay"
Really enjoyed our stay at this hotel, rooms were nice and very quiet, beds were perfect...and the breakfast was a nice bonus. Convenient location, nice pool and fitness room....and our little dog was welcome with zero hassle. Will stay here again. The staff was very friendly and helpful.Genuine Hotels.com guest review
"Would definitely stay here again!"
Was in town to visit family. Was very pleased with how modern the room looked. Very clean and comfortable as well. Would stay again at any time!Genuine Hotels.com guest review
"Good stay for the price!"
Comfortable beds, clean stay, quick check in and outGenuine Expedia guest review
"Nice Hotel off Macleod Trail"
Nice and clean and close to everything. This hotel appeared well looked after and the staff was polite. There was adequate parking. The hotel is surrounded by restaurants.Genuine Expedia guest review
Very clean, friendly staff and great amenities Will definitely use this hotel again.Genuine Expedia guest review
"First time Calgary"
We came to Calgary to visit our daughter who moved here last year, we found the staff and the hotel a total pleasure, keep up the great work.Genuine Hotels.com guest review
Only negative thing was the breakfast wasn't that great. Cold eggs etc.Genuine Hotels.com guest review
Only stayed the the one night and basically just slept there.Genuine Expedia guest review
"Better in person than online"
very nice hotel. very helpful staff. booking online wasn't the best experience as one price was posted and another price quoted. overall, though the staff made the hotel worth it. Would stay here again but have managers card to help with reservations.Genuine Hotels.com guest review
"Friendly staff and nice facility"
We had a room with a whirlpool and everything was in fairly good shape. Often find these rooms run down quicker due to higher moisture. Was not the case here. Only deficiencies was a small, cheap, residential shower which the door was poorly repaired with Velcro. Room had a hint of smoke smell to it but was tough to determine if it was the room or just […] coming from the hallway. Overall quite hotel, nice staff, and in generally good shape. Read moreGenuine Expedia guest review
room was clean, bed comfortable, breakfast certainly adequate.staff was helpful when necessary.Genuine Hotels.com guest review
"Good south Calgary hotel."
Kids had fun in the clean pool and the breakfast area was clean and bright.Genuine Expedia guest review
Clean hotel, friendly staff, super sweet to our puppies:)Genuine Hotels.com guest review
"Great SouthWest/East location"
We chose this hotel because we had two functions to attend that were both in SW/SE Calgary. This worked out perfectly. The standard two queen beds were a good selection because one of the mattresses was so soft that we couldn't sleep on it. The other bed as an alternative was good. We really appreciated the choice of firm or soft pillow as identified […] on the pillow cases. The staff throughout our stay were knowledgeable and courteous. Our one challenge is that they took an imprint of our credit card in case there were any charges. We had none and I asked for a copy on check out. The desk person stated that since the balance was zero we would not be charged and she didn't give me a copy. However, this morning after arriving home, we noticed a charge on our credit card for the amount that was taken to be held. We will be watching closely to see if that is reversed. I'm not sure why they had to put the "just in case" charge through when we didn't have any charges to our room. Read moreGenuine Expedia guest review
Took daughter out for birthday. Liked the water slide and pool. Had a great breakfast.Genuine Expedia guest review
"First stay but not last"
Thought we had booked a different Holiday Inn and were a little bit disappointed to find that our reservation was not correct. We now have a new favorite place to stay in Calgary. Very happy to be introduced to our new home in Calgary even though it was through an error.Thanks for the hospitality.Genuine Hotels.com guest review
"Nice hotel. Great room lots of room clean"
Fast check in clean great time. Room was very clean nice size. Big washroom coffee in the room with fridge. Very nice continental breakfast. Fresh and good varietyGenuine Expedia guest review
"It's Gone Down Over the Years"
Where to begin my ordeal: 1.) They have no light bulbs to change burnt out bulbs. 2.) Don't stalk enough hand towels, bath towels & face clothes for 4 occupants. When request made to properly stock adequate linens they promise to do so, then they don't do it. 3.) Front desk person promises to check into TV programming and will leave a message about […] their search, and then they fail to do this. 4.) Toilet screeches when anti-siphon engages to shut off filling of toilet tank. 5.) No complimentary Bible in the suite. 6.) Desk drawer so warped it will not open. 8.) No available connection to reading lamp. I later found an extension cord tucked in behind the bed. They should check that all lamps work and have working bulbs. 9.) Drinking glasses for suite were stored in the bathroom rather than on the mini-counter outside the bathroom with the coffee maker, fridge and microwave. These are re-usable glasses with a paper cover to keep it clean rather than sealed disposable ones. I prefer the latter choice because then you know they are clean and changed daily. We weren't sure that the cleaning staff changed the drinking glasses daily. Read moreGenuine Expedia guest review
"Nice as always"
This is my favourite hotel in Calgary...we usually stay here for business or like recently just a relaxing few days.Genuine Hotels.com guest review
"Nice place to stay"
Very clean and great staff. I would stay here againGenuine Hotels.com guest review
The stay was convenient. The hotel was a bit noisy. not very sound proof. Hotel was in good location for the even that was being attended.Genuine Hotels.com guest review
"Nice location. very good services"
Nice hotel, This is the second time for us in the same hotel. The rooms are not huge but pretty and cosy. The location is perfect for us. You can everywhere you want.. The swimming pool was fun for our kids which was a very enjoyable bonus!. Breakfast was also perfect in all 4 days that we stayed in.Genuine Hotels.com guest review
"Beautiful hotel and exactly as represented"
Stayed one night and was very impressed with this hotel. There was a long line up when we first arrived and only one staff working the front desk. But from there on our stay was excellent, room was exactly as pictured and very clean. Staff were friendly and very helpful. The pool was clean and bigger than I had thought. Breakfast was a full spread of […] sausage, eggs, pancakes and a ton of baked goods and cereal. Will definatley stay here again! Read moreGenuine Expedia guest review
"Nice Hotel.. Close to great shopping"
Next time we visit Calgary, this will be the hotel to stayGenuine Expedia guest review
Everything was good except the bottom sheet on our king bed-needs to be replaced-other than that bed was comfy, room was good, hotel was nice and quiet.Genuine Hotels.com guest review
"Location close to family's home"
Great hotel, excellent staff, wonderful room, super sleep, good breakfastGenuine Hotels.com guest review
"Standard budget hotel"
We have stayed in several holiday inn express' and they are pretty much all the same. The only downside to our stay wad the plumbing was kind of noisy. I'm thinking we were just in a bad room, but the plumbing groaned from time to time and running water wad loud. Good breakfast though. Decent pool with water slide for the kiddies. I would stay there […] again.. I would try a different room.. We were on the main floor and very close to the pool. Read moreGenuine Expedia guest review
"Close to family"
Requested non-smoking King, at time of late check-in, only "smoking" King was available, not acceptable, stale smoke smell, took double queen non-smoking, quite nice!Genuine Hotels.com guest review
Everything great would recommend to friends. Rooms great comfortable quiet.Genuine Expedia guest review
"Good location and fair prices"
Nice hotel for the price. I usually stay closer to downtown but with stampede in town the downtown hotels were all ridiculously expensive. This hotel was reasonably priced even during stampede, and there are lots of amenities nearby. Nice clean rooms, good size. Free breakfast was nice touch.Genuine Expedia guest review
"Very clean and conveniently located hotel"
Very clean hotel. Furniture was beautiful and new. Staff was very friendly. Called them and requested earlier check in and they accommodated my request. ThanksGenuine Expedia guest review
"Water slide and pool"
We had our grandchildren with us and they loved the pool and waterslide...well supplied with towels and very clean.Genuine Expedia guest review
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