Just after we checked in, opened the door our room, I instantly smelled cigarette smoke. I immediately went to the staff and told them that I was very sensitive to smoke smells and could stay in that room. They promptly apologized and upgraded us into an ocean view room. After check out we asked if we could spend sometime on their outdoor patio that […] overlooked the ocean. We were there for two hours they brought refreshments and really made us feel welcomed. And This Was After Check Out!! Awesome stay. We defiantly will return. Read moreGenuine Hotels.com guest review
"Holiday Inn Express Hotel & Suites Pacifica"
Nice hotel near the ocean! We can almost hear the waves.... The room was very clean and the hotel staff were very nice! The breakfest was also included and it was good!Genuine Expedia guest review
"Average and Comfortable"
Bed was great. Didn't pay for the view.Genuine Hotels.com guest review
"Long Drive from SFO, A/C Very Noisy, Rude Staff"
The only positive we experience was: Room is clean and bed is comfortable. Now the ugly part of this review: The location of this hotel is extreme remote from the San Francisco Airport. The drive to this hotel at night could be very dark and the hotel is very hard to find. Parking lot is tight, every car had to shift gears/drive in and out of the parking […] space several times to get out the parking lot. Hotel staff smoked at the entrance that leads to parking lot. We, people who are allergic to cigarette smoke, had to inhale his smoke while unloading our luggage before checking in. Towel had a huge stain on it, A/C was so loud that it woke me up several times at night. They served breakfast between 6:30 and 9:30, we got there at 9:25 and there's nothing left. Also the front desk kept calling us when it was few minutes past 11 a.m. (their checkout time) After we took a walk in the neighborhood, we noticed there were a family of five who just checked out. It was close to 1 p.m. Apparently they had the privilege to have a late checkout whereas we were harassed by the front desk when we were three minutes late checking out! There's no view in the surrounding area unless you really like seeing the fog and some industrial equipment sitting next to the water. We were very disappointed with this hotel, especially when they charged us the price of a four-star hotel Read moreGenuine Hotels.com guest review
Loved the little Bea h adjoining this little gem of an inn.. My sons favorite things were the beautiful breakfast in the morning but especially the fish tank in the lobbyGenuine Expedia guest review
"great alternative to San Francisco"
good location at a good price. Staff is friendly and helpful. easy access into San Francisco, especially by car. worth renting auto in Pacifica instead of airport. Breakfast each morning had something for everyone. Great dealGenuine Expedia guest review
"Location and amenities"
We particularly enjoyed the location which is near the ocean as well as the breakfast facilities. The staff from housekeeping to the Front Desk was very helpful.Genuine Expedia guest review
"Quaint and comfortable"
Very.convenient location for out trip down the Pacific Coast Hightway. Quiet, clean, comfortable with a really nice breakfast and good service. Pretty little bay to explore. I would definitely stop here again if I ever get the chance!Genuine Hotels.com guest review
Ok stay, price is a little high for the quality of the hotel. There was a certain spicy smell.Genuine Hotels.com guest review
The Holiday Inn Express in Pacifica very clean and well taken care of. The location was close to the event we attended. We took advantage of the coffee and cookies in the lobby after our drive. The room was very clean, the beds were comfortable and the refrigerator and microwave in the room are very handy. The staff was informed and helpful. We will […] definetly stay there again. Read moreGenuine Hotels.com guest review
The hotel was clean well kept the staff was accommodating and friendly our room had a wonderful view the bed was comfortable and The room was clean I would recommend this hotel to my friends and familyGenuine Hotels.com guest review
A little further out from the city than we preferred, but scenery was beautiful and stay was relaxing.Genuine Hotels.com guest review
Wonderful place to stay. Very clean, friendly employees. I would definitely stay there again.Genuine Hotels.com guest review
"Felt like private resort"
pacifica is just a few minutes from San Francisco. Literally 18. However, there is little traffic and the beach is mostly morning surfers. Not like the crouded ones you find highway one. The staff and guest are friendly. Everyone seemed to enjoy being there. Price is right. Recommend.Genuine Hotels.com guest review
My family and I recently stayed here on our last night in the Bay area. The room was clean and had everything we needed. The lady at the front desk was very helpful and super friendly. The location was excellent, we walked to eat dinner after hiking the trails right next to the hotel. Very pleased with our stay.Genuine Expedia guest review
"Great hotel and great view!"
We really enjoyed our stay at this hotel. The room was comfortable and the location was great! The sunset from the beach was glorious. The view in the breakfast area is spectacular! It is close to Surf Bowl, Surf Spot, Gorilla Barbeque and Nick's.Genuine Hotels.com guest review
"Great place for a longer stay"
We stayed five nights, and the room was clean, staff helpful and breakfast was always good with many choices of hot or cold foods.Genuine Expedia guest review
hotel is very nice area is just colder than expected.Genuine Hotels.com guest review
"Last Evening in California"
spendidly beachGenuine Hotels.com guest review
Walking distance to beach and food. clean rooms. friendly staff.Genuine Hotels.com guest review
We could see the ocean from our room...great view, Everyone at the hotel was very nice and our room was clean and comfortable.Genuine Hotels.com guest review
Clean hotel, friendly at all times, will stay again in the futureGenuine Hotels.com guest review
My wife and I were driving from San Francisco South along California scenic Route 1 on New Year's Day and picked up this hotel at the last moment because it got dark and we wanted to continue in daylight the next morning. We were given an upgraded room with partial ocean view, which felt as homey and cozy as we had not felt in a hotel for a long time. […] The staff was extremely kind and helpful, the hotel was very clean and very neatly decorated and our room was impeccably clean, with a comfortable bed and sofa. The breakfast was also good and as we walked around the hotel in the morning we found a very nice beach right around the corner. We will definitely stay again in this hotel. Read moreGenuine Hotels.com guest review
Overall employees are very courteous and friendly. Breakfast was free and just okay.Genuine Hotels.com guest review
"a hidden gem"
Beautiful location ... a short stroll to the beach.Genuine Expedia guest review
"Wonderful hotel - highly recommended"
The manager was very friendly. Over the top - everything was great!Genuine Expedia guest review
Only complaint really is that the hotel has a weird smell and our room smelled pretty gross. At first, I thought the smell was cigarette smoke, but then later concluded that it just had a weird, yucky smell. We only saw 2 restaurants around the area. Breakfast was good, our room was clean, and you can walk out to the "beach" area, which is pretty. Just […] a stopping point - not much to do around town Read moreGenuine Hotels.com guest review
Desk could not confirm late check out for us when we arrived at 1:30am.Genuine Expedia guest review
This hotel is a great value for the price, included breakfats and wifi were also great.Genuine Expedia guest review
"Quick drive in to Golden Gate Park (HSBG Concert)"
Comfortable room, very friendly, helpful staff.Genuine Hotels.com guest review
"Great hotel , great location"
We stayed here on a referral from other travelers and we were very happy with it. It wasa breeze checking in and out. The bed and pillows were very comfortable which is a rare thing these days. The entire place from handy covered parking garage, lobby, breakfast area and rooms were kept super clean. The lights were great and the room was big, we stayed […] in the king oceanview room. It was very convienent as well, just jump on the freeway and go north or south. The breakfast was good, nice selection for all types of appetities. The room also had a small refrigarator, microwave, and coffe machine. It was a great stay and I would highly recommend this hotel. I wish other hotels would provide so much for not a huge price!! And the location on the beach is just awesome. We just walked over to the beach and enjoyed it. Can also do some hiking from there. Have fresh choclate chip cookies every night too. Read moreGenuine Expedia guest review
"Nice place when visiting SF"
If travelling to SF, prefer stay here, in Pacifica. Just 20 minutes by car to downtown SF. Quiet and nice stay near the ocean is much better than over-over-priced hotels in San Francisco or Oakland. Very nice and clean hotel.Genuine Hotels.com guest review
Have found this place a great place to stay while visiting San Francisco. This is our third visit and it is a hidden gem by the ocean.Genuine Expedia guest review
"Great...except the mildew smell"
The only reason I gave cleanliness a 4 is because the carpet had a mildew smell. The room has a swamp cooler, not an A/C, and I think the use of it adds so much moisture to the air and it eventually settles in the carpet. Other than that, we were pleased. The staff were friendly and the rest of the hotel was beautiful.Genuine Expedia guest review
Room was very nice and updated. Staff was friendly. Everything was great! We will be staying here again for sure.Genuine Hotels.com guest review
The staff was very friendly and helpful. The breakfast was very good - great start to the day. Room was kept clean and hotelv location was good. The views are fantastic-very romantic!Genuine Expedia guest review
"Enjoyed our stay"
Clean rooms, good service, front desk very hospitable, and breakfast in lobby. Nick's restaurant behind the hotel serves very good food. A lovely Christmas store across the street. Hotel is on Rockaway Beach where you can watch the waves crash against the rocks, or walk the Tsunami Trail to Pacifica Beach to watch the surfers.Genuine Hotels.com guest review
"Very Nice one night stay"
We stayed at the Holiday Inn for just one night before staying in San Francisco for the rest of our trip. It was a nice change from staying in the city, with the ocean right there. The Farmers market on Wednesday was great. It is really small, but wonder food. The mango necturines were delicious and the jams were tasty. My wife even had a massage. Room […] was clean, neat, hot water, well located.....only bad point was that the bed was soft and saggy. Read moreGenuine Hotels.com guest review
"Great Place to stay"
Beautiful room with ocean view. Quiet location and lots of nice amenities. A little high priced for a Holiday Inn Express; probably because of the location (on the beach).Genuine Hotels.com guest review
"Kids loved the cookies!"
I would go back again, great views 20 min drive to downtown san francisco, kids loved jogging the trails nearbyGenuine Expedia guest review
"Great hotel for anyone"
My stay at this hotel was great. There were a lot of great amenities - nice flat screen tv, comfortable bed, good reading chair and hassock, good lighting, good pressure in the shower and a good, healthy breakfast. I would definitely stay here again. Nice beach right next to the hotel.Genuine Expedia guest review
"Great Hotel on the ocean!"
We spent 7 days visiting the San Francisco Bay area and stayed at the HI Express in Pacifica. This hotel is in a great location right on the ocean. Everyday was a short and easy drive into the city on Hwy 1 and every evening we could walk on the beach and watch the sunset over the ocean. The staff was one of the best we have ever experienced! They were […] so kind and accommodating! I would not hesitate to recommend this hotel to anyone! Check out Gorilla's BBQ just a 1/4 of a mile away - delicious! Read moreGenuine Expedia guest review
"Nice, clean & comfortable"
The only complaint I have is that the whole entire carter was slightly damp from carpet cleaning? It smelled nice & clean. The beds were very comfortable.Genuine Hotels.com guest review
I stayed one night and was very impressed by the personal service the owners provided. They called my room to check if everything was satisfactory and if there was anything else I needed. The room was very clean and nice...overall a very nice place to stay...and the breakfast had a great variety to choose fromGenuine Hotels.com guest review
"Good Place To Stay"
Very nice location. Could hear the ocean from our room. Secluded cove was nice. Friendly staff. Clean and nice room. Kind of a funky smell in common area. Lot's of garbage truck noise in the morning one day- but otherwise a great place to stay.Genuine Hotels.com guest review
The hotel was immaculate and perfect for our surf contest in Pacifica. I wish we could have enjoyed the breakfast, but had to leave at 7am. We would definetly stay there again.Genuine Hotels.com guest review
The hotel was was very nice and newly updated. I would have never guess how nice it was from the outside. We only stayed one night...we checked in about 7:30pm and checked out before check out. Would have liked to been there longer.Genuine Expedia guest review
"Easy access to SF State University"
Escape the congestion of the city and relax by the sea. Nice facility, friendly staff, great shower, beautiful seascape from the lobby area. Slightly noisyat times in hallways from other guests passing by.Genuine Hotels.com guest review
Very nice place to stay with your own beach!! Amenities were great.Genuine Hotels.com guest review
The complimentary hot breakfast was terrible, the egg omelet was processed food, and attention should be given to a menu change. The location is great just south of San Francisco, but the ocean front view, was also a partial parking lot and motel view, so this room should have been sold as a partial ocean view. The fireplace was a one inch screen […] with a picture of flames rotating up & down, this room should not be advertised as having a fireplace! Read moreGenuine Expedia guest review
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