The room was not well cleaned, and the coffee pot was dirty. The hotel was nice, and the room was well appointed. The pool and hot tub were great and the service was very friendly. Breakfast was good and hot.Genuine Hotels.com guest review
I booked this one based on good reviews and high score it gets from past customers, however, my experience with Holiday Inn Express Arcata was very dissappointed. The bathroom was not clean with stains remain on toilet and bathtub, hairs on bedsheet. This hotel is one of the more expensive ones in the Arcata/Eureka area and the second most expensive […] one I booked for my trip to Norther CA and Southern OR, but it is the worst one in terms of facility among the four hotels I used along the trip. The only good side is that the hotel staff was friendly enough and helped to re-cleaned the whole thing. For this price, I would rather booked Hampton Inn. Read moreGenuine Expedia guest review
The location was not ideal if you want to walk to get a meal or see any sights, but our stay was for the intent of road weary travelers that needed some comfort for last leg of our road trip. This location is just that. It is near the airport and I was worried about noise, but there was none. We had two queen size rooms that were spacious, updated and […] nice decor, provided all the amenities and more. My husband especially appreciated the reading chair with lamp, ottoman and side table to unwind in after long day hiking through the redwoods and driving. Good size TV and shower and very comfortable beds although we were surprised that they were spring not foam. The hot breakfast and coffee were one the best continental breakfasts we have had at any hotel. It included pancakes, fresh bacon and eggs and french roast coffee. Read moreGenuine Hotels.com guest review
"Nice hotel that we will come back to"
The staff at the front test were very helpful, the hotel had a homey feel. The pool and jacuzzi was a little crowded and raucous, but it is nice to see people using it!!!the lobby has a cozy feel with chairs and a fireplace. We did not get cell service In our room so that was a pain. I had to run around the building looking for a place where I could […] get it. Wifi was free and hassle free. There is a little business area, and I also used the gym one night. Overall I liked it and I am going back next week already. Read moreGenuine Expedia guest review
Nice hotel, very clean Close to redwood national forestGenuine Hotels.com guest review
It was a good hotel for the money. Room looked immaculate, but there was an overwhelming smell -- maybe a cleaning product or funk from a spill on the carpet -- I couldn't make it out. Either way, the room probably would have been perfect if only a little air freshener or potpourri were left in the room. The breakfast bar was great too, and really […] made it worth the room rate. Read moreGenuine Expedia guest review
"Good-quality hotel that's great for families"
We and our granddaughter stayed here two nights while visiting relatives in McKinleyville. We loved the fireplace, the warm cookies at the reception desk, the fruit in the breakfast room, the friendly and competent staff. No disappointments, except that the pool was so crowded with children, it wasn't a place for adults to swim.Genuine Expedia guest review
It's clean, comfortable and great hot breakfast every morning. Nice location to stay for people touring the RedWood National Park. Don't have too much eating option nearby, first day we bought some hot food from nearby supermarket, second day we had our dinner at Crensent City before heading back. Some families had their dinner in swimming pool and […] I don't even have place to sit when my son swam there after dinner the second night. Read moreGenuine Expedia guest review
This is a fine property, conveniently located. The room standard is good. I was disappointed with the reception by front of house staff - they were mechanistic about their jobs to a fault (even when prompted directly, they answered only with programmed responses).Genuine Expedia guest review
"Great overnight stay"
Our room was nice, kids had a great time in the pool, and the hotel provided a really nice variety of breakfast items. The staff was super friendly & helpful.Genuine Hotels.com guest review
Very new hotel that was clean and had a great breakfast.Genuine Expedia guest review
"Family vacation overnight stop over"
Convenient location for overnight stop over when travelling from Portland to San Francisco. Hotel located near small airport (Very quiet). Hotel clean, bed and pillows uncomfortable, not sufficient space in breakfast room for guests to eat. Reasonable location, better than staying in Eureka.Genuine Hotels.com guest review
"Only hotel right by airport-has 24hr shuttle"
Courteous, helpful staff. Good breakfast variety.Genuine Hotels.com guest review
"great choice for Redwoods visit"
Very nice hotel. Clean, helpful staff, good breakfast, nice pool, huge rooms, good showers. Would definitely recommend. Right next to the airport but I don't think any planes use it because we never heard one in three days.Genuine Hotels.com guest review
Very clean and comfortable facility with an excellent breakfast. Will stay there again if in the area.Genuine Hotels.com guest review
Nice place to stay great access to north state beaches.Genuine Hotels.com guest review
Front desk staff very friendly. Hotel was clean. Good exercise room, pool, and hot tub. Breakfast was good. Coffee and tea available for free all dayGenuine Expedia guest review
"Nice hotel, even nicer staff."
We spent our time between Trinidad and Eureka, so this location was perfect--right in between the two. Easy access to the freeway, easy to find. Nice indoor pool and spa, great food for breakfast, especially for families.Genuine Expedia guest review
"One of the better Holiday Inn Express Properties"
Overall good. Can be short staffed at times sometimes only with a trainee available so amenities such as the availability of coffee, pool towels, etc may suffer. Cleanliness is average. Very good showers.Genuine Hotels.com guest review
"THE Hotel for the Family Trip to the Redwoods"
This hotel was perfect in every way. We are a family of 6. We had a rollaway bed brought into the room and there was still plenty of room for all of us and everyone slept great. Perfect location, great breakfast, and great service. Top recommendation!Genuine Hotels.com guest review
Prior to our stay we had been travelling through major cities like LA and San Francisco so our time in Arcata gave us the opportunity for quiet relaxation. The hotel was in good condition and so was the room which was clean, comfortable and surprisingly spacious. It was busy with lots of families staying, but that didn't make the hotel noisy. However, […] the volume of people at breakfast (a help yourself affair) made it cramped and there simply wasn't enough tables and chairs to accommodate everybody. The breakfast bar was open 4.30 AM - 9.30 AM and I wonder if the rush we experienced could have been avoided if the hotel extended its opening hours. That said all the staff we encountered were friendly and helpful. Read moreGenuine Hotels.com guest review
It's really quiet even though it's close to the airport. The staff at the hotel are very friendly and helpful.Genuine Expedia guest review
"North California Coast"
In the past these Holiday Inn Express hotels have offered good value for the money but their pricing seems to be creeping up to a range where I do expert more than what they offer. This property is no exception to had rule, plesant enough rooms, comfy beds, clean, but I feel a bit over priced for what you get. Also If you are looking for some place […] to eat near by you might be disipointed, the hotel is out by the airport with nothing nearby. Read moreGenuine Expedia guest review
Excellent stay. We have a big family so needed 2 rooms and the staff made sure that the rooms were next to each other.Genuine Hotels.com guest review
"Great location to redwood national park"
The hotel staff are friendly, and location close to beach and redwood national parkGenuine Expedia guest review
"just as expected."
I always love to stay at HIE because they are almost cookie cutter in condition no matter where you are. The pool is usually good to great, beds are comfy, breakfasts are excellent. The kids really like the pancake machine.Genuine Expedia guest review
Nice location very happy with our stay. Very convenient location to Fern Canyon and Eureka.Genuine Expedia guest review
"Too long to check in"
The hotel was clean and the breakfast very good. However, it was hard to get any attention at the front desk. They were always on the phone helping phone people rather than those of us all ready there. I fee that a person should take priority over a phone person.Genuine Hotels.com guest review
"Nice hotel but very remote"
The hotel is isolated out by the airport with no close facilities. The breakfast provided was very good! The airport restaurant (closest) was very disappointing and there isn't much in Mckinleyville about 2 to 3 miles away.Genuine Expedia guest review
"Nice hotel and close to Redwood National park."
We stayed on our way to Redwood National Park and were really happy with the location however there was no hot water for a bath. The front desk were also very friendly. Breakfast was fresh and tasty.Genuine Expedia guest review
"Central to all redwood parks"
Expertly managed and maintained. Pool and whirlpool area just perfect. Everything in the room and facility were just right. We will stay again for - at least - our annual visit to the redwoods and beautiful Humboldt County.Genuine Hotels.com guest review
"Nice and feels like home"
The staff made us feel welcome and at home. Tha beds were a little hard but we managed. Looked like some room maintenance had taken place recently and the patch work was a bit spotty.Genuine Expedia guest review
nice place to stay, very quiet, great staff, very friendly. It is on our list every time we come to the Eureka-arcata area. good breakfast too.Genuine Expedia guest review
"Nice hotel near the airport and nothing else"
This hotel is nice, my only downside is that the location is in the middle of nowhere. It is near the airport and nothing else. Be prepared to drive to anywhere else.Genuine Hotels.com guest review
There is no restaurant on premises, but a vending and microwave are available. Airport's bar and restaurant was open for business. Room quiet and clean. Good cable channels, but all of the HBO channels seem to have been set for Spanish language.Genuine Hotels.com guest review
I travel a lot... and a hotel is better than sleeping in my car.Genuine Expedia guest review
"On The Road"
The staff were very helpful and friendly. The breakfast was great! The room was very quiet and clean. The location was perfect for our purpose (close to the freeway). The choice of restaurants for dinner were plentiful and not too far.Genuine Hotels.com guest review
Very comfortable room. Complimentary breakfasts were pretty good. Swimming pool and hot tub were well maintained. My third stay here, I'll use this hotel every time i'm in this area.Genuine Expedia guest review
We had a wonderful experience at this hotel. The staff were so nice and helpful. The pool was comfortable and fun. Everything was clean, breakfast was great.Genuine Hotels.com guest review
"Very clean and modern"
No complaints! Clean, quiet, and convenient. Easy access off of Hwy 101.Genuine Expedia guest review
Great place just as long as you don't want to use your cell phone. The cheerful staff will explain to you that this is a known problem. It seems that ever since they installed the metal roof a few years back there's been no cell phone service in the building. The front desk helpfully suggests that you sit in your car in the parking lot when you need […] to use your phone -- which is exactly what we had to do. Too bad, because it's a lovely property and we had a good stay other than the cell phone fiasco. Read moreGenuine Hotels.com guest review
The location was excellent. Just outside of town. Easy access to the major highways. The restaurants were all local and easy to get to. Good quality for the price.Genuine Hotels.com guest review
Located 20 minutes north of Eureka in the middle of no where.Genuine Hotels.com guest review
"Great Stepping off Place for Exploring Redwoods"
We chose this hotel as a base of operations to tour the Redwood Parks. Based on past experiences with Holiday Inn Express, we felt the 20 minute drive to the park was worth the lost time to traveling. We were not disappointed. The hotel is very convenient to the major highway and within easy commuting distance for amenities such as restaurants, shopping […] and other attractions. The front desk was knowledgeable with good recommendations for eating establishments. Read moreGenuine Expedia guest review
We were so happy with the room and the hotel. It was tastefully decorated and well kept. The only let down was the breakfast. The hostess was above average keeping the food well stocked but the sausage, eggs, and sausage gravy was terrible. I thought it was just me until my husband, who will eat anything without complaint, said something. We finally […] got rid of our plate and settled for cold cereal. Read moreGenuine Expedia guest review
"Crummy HVAC--not for a summer stay."
I took two rooms for two nights. The first night we arrived at about 10:30 PM and they had two rooms as reserved. The room I stayed in was clean and acceptable except I could not control the temperature during a time in early August when the outside temperature was unseasonably warm. On about 6 PM of the second day I complained to the staff that my […] room was much to warm and a maintenance guy did his best but he could not fix the controls. This was obviously a room with no A.C. I thought the hotel staff was superb and I enjoyed the breakfast included but the very poor quality of the facility prevented me from sleeping well. The other room we purchased had A.C. so I think the owners of this Hotel are just cheap with their facility design and maintenance. Read moreGenuine Expedia guest review
"Close to airport and Golf"
Stay was below average. Holiday Inn charged my credit card an additional 100 dollars without informing me, even though the room was prepaid in full. I will never stay at another Holiday Inn because of this practice. In addition I informing my friends, relatives and business associates of this practice and asking them to boycott all Holiday Inn Express […] locations. Read moreGenuine Hotels.com guest review
fair.. room was not cleaned daily.Genuine Hotels.com guest review
"good place to stay"
I was there for 8 days and had no bad experiences. Parking was easy and location was perfect.. A half a block from the 101 and 1/4 mile from the airport.Genuine Expedia guest review
the shower tub was draining very slow. you're standing on 3 to 4 inches of water that should have drain already. the towels doesn't smell fresh and clean. the pillow cases looks like were never replace. one thing good though is the breakfast.Genuine Hotels.com guest review
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