Good price, great hotel. Location was great with many food options around.Genuine Hotels.com guest review
Very nice staff and clean facility. Thoroughly enjoyed the entire experience.Genuine Hotels.com guest review
"Great for the price"
3 adults, 3 small children, no problem. Clean, comfortable, friendly staff. The breakfast could have been better, but it was "free", after all.Genuine Hotels.com guest review
Very good at hosting my team for a tournament at WVUGenuine Expedia guest review
"Overall, Very Good"
Can't say I cared much for the yucky gold colored walls, but hey, that is not what is really important to me--which is the bed. Bed was OK, but certainly not as comfy as the Wheeling, WV hotel. Other than that, basically clean and well kept. I felt that it was overpriced for the actual quality/amenities offered.Genuine Hotels.com guest review
"Nice hotel. Convenient to highway"
Nice, clean hotel close to highway. Short drive to WVU. Nice breakfast Nice pool & jacuzziGenuine Hotels.com guest review
"Watch you credit/debit cards"
I was charged twice for my room and it made my trip miserable because with money missing out of my account I was VERY limited with my 5 kids for our weekend visitGenuine Expedia guest review
"Nice hotel located near interstate and eateries"
When staying in Morgantown you never know what you might run into. Morgantown is home to the WVU Mountaineers and for 6 weeks a year, football fans come to town and fill every room. The Holiday Inn Express has held up well to football weekends and provides a comfortable place to sleep for one night or more. You are within walking distance of Outback, […] Bob Evans, Honeybaked Ham, IHOP, McDonalds and Wendy's. The BP is convenient for car fuel and also houses a little Caesars, and Subway. If your in the mood for a libation you can also buy a 6 pack, liquor or wine at reasonable prices. It's also conveniently located off I-68. Stay here and enjoy the notable mountaineer hospitality, a decent hot/cold breakfast buffet and a clean room. Read moreGenuine Expedia guest review
"Very good stay"
Everything was top notch at this hotel.Genuine Hotels.com guest review
Very happy with the accomodations. Comfortable and clean. We even forgot something valuable in our room after check out. We called to report it. They found the item and mailed it out to us immediately.Genuine Expedia guest review
The indoor pool was a smash hit for my grandson..he didn't want to leave! Elevator went out the second day and being disabled that was no fun, but overall I really liked the hotel. Ruby Tuesday and IHOP right there.Genuine Expedia guest review
Response by Holiday Inn Express Morgantown Dear Michael, Thank you for taking the time out of your day to leave us a review. We are always glad to see our guests responses. We do apologize about the elevator going out. Unfortunately things happen uncontrollably and assure you the problem has been fixed. Again we apologize for any inconvenience this issue may have caused you and thank you for a great review.
Have stayed here before and always a great time. Close to everything, especially WVU.Genuine Hotels.com guest review
Response by Holiday Inn Express Morgantown Dear Bobby from NY, Thank you so much for taking the time you give us an awesome review. We are glad to provide you with great customer service and accommodations any time. We look forward to seeing you in the future. Thank You Again
"close to college which was purpose of visit"
The service people at this hotel were excellent. the room was clean and WVU was only 3 miles away which is why we were visiting. There are surrounding stores and restaurants which are walkable if needed and an excellent coffee house. The breakfast at the hotel could have been a little better but it was free so it was ok.Genuine Hotels.com guest review
Response by Holiday Inn Express Morgantown Dear Laura, We are pleasant to hear of your great experience at our property. We appreciate you taking the time to write a review and show how we did. We strive to provide the best customer service and accommodations possible to our guests. We are glad our property suited your needs and expectations. Again thank you for you time and look forward to seeing you in the future.
Your Price was too high. I will never use you again.Genuine Expedia guest review
Stayed in Morgantown for the weekend. This was a clean hotel and the beds were very comfortable.Genuine Expedia guest review
"Less congested than downtown"
Quality of service from all staff members was excellent and cleanliness of hotel and rooms were also excellent! Would recommend this establishment to others.Genuine Hotels.com guest review
"Very nice weekend!"
We stayed the night after we went to a Josh Turner concert. Everything was very clean and the staff was very friendly and helpful.Genuine Expedia guest review
"Service on Second Shift was unfriendly"
I work for a holidayinn however this one was very poor and I would never stay there again the service was poor everything of this hotel was very poorGenuine Hotels.com guest review
"No complaints; will book again. Very comfortable!"
The young man at the front desk was very accommodating. We booked a double queen, but due to a friend not coming on the trip we only needed a king. After informing the front desk that we only needed a king, the desk clerk upgraded us to a king suite so that another guest could switch to the double queen that we booked so their guest didn't have to sleep […] on a rollaway. By making this change he made several guests happy and more comfortable. It seems like a simple thing, but he could have easily left everyone in the room they booked preventing less work for himself. Unfortunately this is what most people would have done. The bed was the most comfortable we've ever slept in and we've stayed at a LOT of hotels. This hotel is right beside of a shopping center so it's a convenient location and less than 5 miles from Milan Puskar Stadium. Will definitely book this hotel again in the future. Read moreGenuine Hotels.com guest review
"Close to Camp Ground"
The hotel was ok. Food was ok.Genuine Hotels.com guest review
"Better than expected."
Nice stay. Kids enjoyed the pool! Rooms were recently remodeled. They were very clean and comfortable.Genuine Expedia guest review
"Hotel was ok but service not so much"
The hotel was ok but we paid for suites and got stand room. Then had to pay again for any kind of possible damage and wait for refund. Just not what we expected.Genuine Hotels.com guest review
Although this hotel is 10-15 minutes from most Morgantown destinations, it is much nicer than what I thought of as a Holiday Inn Express. It is more like a full service hotel, with large pool and spa, excellent service, and a very nice breakfast. All at a reasonable price.Genuine Hotels.com guest review
"better than expected"
Very clean, quiet, spacious hotel for an "express." The breakfast truly is a full breakfast, not just some muffins and coffee. The large pool, hot tub, and exercise room were well maintained. The staff couldn't be more helpful. The room was spacious. Location is close to the highway and airport, not the city or university. But everything in the Morgantown […] area is within 15 minutes, so the location didn't matter much. Read moreGenuine Hotels.com guest review
"Overnight Stay College Visit"
We have stayed at this hotel two times the past year and overall we are satisfied. The only issue that we have taken notice to both times is the odor in the bathroom. The shower curtain has a sour odor that makes the room not smell very good. Also, the room could be a bit more clean. Other than that, it is close to the college and the staff is very […] friendly. Read moreGenuine Hotels.com guest review
"For our 2nd Night going north from Cape coral,"
We enjoyed our stay and our breakfast. Most pleased and will book again next season, on our way to FL and on our way back to Canada. Many thanks, Dave and LindaGenuine Hotels.com guest review
"very nice hotel"
our stay was very relaxingGenuine Hotels.com guest review
"Nice for a family because of pool"
Chose this hotel because of traveling with kids and they have an indoor pool. Pool area was nice, breakfast was relatively good, clean facility, no complaints.Genuine Expedia guest review
"Good place to stay when visitng WVU"
Stayed here after picking are son up from WVU. Staff very friendly. Good selection of breakfast items. Numerous restaurants in same complex so you do not have to travel far to eat. I would stay here again.Genuine Expedia guest review
Holiday inn seems to have a problem with hotels.com at check in. At both morgantown wv and hillsville va locations they also charged me again for the room. I spoke to the desk clerk the next morning at both locations and they admitted the evening clerk at both locations screwed up by charging me. They both said it happens with their system frequently. […] Both refunded but took 3-6 days at each location. Very inconvient. Probably won't book with them through your service again. Read moreGenuine Hotels.com guest review
"great night in Morgantown"
The staff was very accomadatingGenuine Hotels.com guest review
"A fine hotel for the price"
This was a fine hotel for the price, breakfast was great, pool was more than adequate. One warning-make sure you have directions before you leave home, our GPS took us through dark desolate roads at night and poor phone reception made it impossible to get through to front desk, once there though, completely satisfied with hotel.Genuine Hotels.com guest review
The hair dryer did not work, and the toilet seat was falling off. The breakfast area was small and we had to eat in the lobby because there were so many other people there at that time.Genuine Hotels.com guest review
Staff was helpful and the room was clean and comfortable.Genuine Expedia guest review
Our stay here was ok. The pool area is clean and well-kept. Our room was clean, but our bathroom had a foul odor. My main concern was that one of the side doors to the outside remained unlocked at all times because it was broken.Genuine Hotels.com guest review
motel was very nice would stay again was alittle further away from where we were going then it stated on website but i would stay againGenuine Hotels.com guest review
"Nice place if you don't mind not sleeping"
I chose to stay at this place because I have been pleased with my previous stays with Holiday Inn. I had a career make or break test the next day. The curtains would not close. They were made not to close. A sheer was there but it did nothing to block the light. My room faced the parking lot. It was bright in the room all night long. I can't recommend […] it to anyone who likes a dark room when they sleep. Read moreGenuine Hotels.com guest review
"bad service and dirty"
took 30 minutes to check in at 7 at night, floors and carpets were dirty and the only elevator in hotel was out of service brutalGenuine Hotels.com guest review
The hotel is fine. It is near a lot shops. I might stay here again.Genuine Hotels.com guest review
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