Very friendly welcome from all staff, arrival, bar, breakfast, extra supplies and check-out all first rate. Handy location if using public transport to access city centre.Genuine Hotels.com guest review
"Free breakfast and free parking"
basic hotel at low rate with free parking and free breakfast. room were very basic and only had one socket. rooms were not properly cleaned by housekeeping in terms of bed sheetsGenuine Expedia guest review
"Good overnight stay"
pleasant, hassle free, comfortable stayGenuine Expedia guest review
The hotel was brilliant. Perfect location if you're looking to hit the town on the night. Only 5 mins in the taxi. The staff are cracking! Especially the night manager H. The guy is the nicest bloke you'll meet.Genuine Expedia guest review
"very quite enviroment would highly recomend this l"
very nice and clean rooms and a healthy breakfast served in the morning we shall stay here againGenuine Expedia guest review
The rate was excellent and so real value for the room. Shame that the restaurant next door was closed as the food in the hotel wasnt brilliant.Genuine Hotels.com guest review
Nice. clean hotel. Good sized, comfortable rooms. Very friendly staff. Decent breakfast.Genuine Hotels.com guest review
Good location for old Trafford and the Trafford centreGenuine Hotels.com guest review
It was excellent the staff were most helpful to me I cannot express how gratefull I am for there help in a small problem that my wife and I had thank you.Genuine Hotels.com guest review
"Value for Money"
It's a reasonably price hotel and our stay was enjoyable. The staffs were all pleasant and made all the difference. Our mattress is the only let down, it wasn't comfortable. We will surely stay here again but I will ensure we get a good mattress next time round.Genuine Hotels.com guest review
"Does what it says on the tin."
Overall this was a nice comfy hotel, with free wifi and breakfast. The only small gripe I have is that the wet room bathroom smelt damp, as if water had been left sitting for a period in a corner or something. This could easily be resolved with a permanent air freshener in the room. Other than that, all good!Genuine Hotels.com guest review
Stay for 1 night, was clean & simply. Ideal for what I needed.Genuine Hotels.com guest review
"nice budget hotel in Manchester"
we were at a gig at the Apollo so we wanted somewhere close and cheap to stay the night. the holiday inn was great price and not far from the venue (5 min in taxi). Breakfast was included and was pretty good, only prob is its about 15 min in taxi to city centre so I would suggest bus if you canGenuine Hotels.com guest review
"Cose to manchester communications."
Nice overnight stay. Room soundproofing could be improved.Genuine Hotels.com guest review
"Good Hotel For A Good Night's Sleep"
Satisfied. Breakfast could be better but acceptable. Would be nice if the hotel could provide some biscuits with the complimentary tea and coffee in the room. Overall, the hotel is clean and pleasant and reception service is efficient. I am likely to happily stay again.Genuine Hotels.com guest review
Welcoming staff and comfortable clean room. Good plentiful breakfast . Fast boooking in and out.Genuine Expedia guest review
"Overall very good..."
Very good hotel - comfy rooms, very clean and in very good decorative order. Two things to mention that were less good: the advertised free wifi in the room is only available if you book directly with the hotel and not through Expedia. Also the breakfast was not good at all (quality and selection). But considering the price, the breakie was almost a […] bonus so no huge complaint on this one. All in all, I would happily stay there again.... Read moreGenuine Hotels.com guest review
"Excellent value for money"
We wanted something cheap and clean and with twin beds. This hotel met out needs with the bonus of having friendly staff and a lovely breakfast.Genuine Expedia guest review
"enjoyed the stay"
My stay was fine for the purposes of my business trip, it was only one night and I found the cordiality of the hotels welcome befitting the usual Holiday Inn Express style.Genuine Hotels.com guest review
"Needs new mattress"
Bed needs new mattress - first put in a room that had a hairdryer labelled out of service - requested to move room which was done straight away - so why put us in a room with no hairdryer to start with!!Genuine Hotels.com guest review
"Just not quite right"
Booked double room with sofa bed but on opening door to room saw it was a twin single room. No other rooms available. Was given free wifi as compensation only to discover wifi was free anyway (not that it was fast enough to be useable). Borrowed an iron but they were all burnt and left black marks on shirt. Went to check out at 8am and was waiting 10 […] minutes for the only staff member to finish on the phone. Read moreGenuine Hotels.com guest review
"Manchester Derby Stay"
Wanted somewhere near to the ground which was value for money. This hotel ticked all the boxesGenuine Expedia guest review
Generally ok, but would have preferred to have sachets of decaffeinated coffee available.Genuine Hotels.com guest review
"Clean hotel, friendly and helpful staff"
Unfortunately we had one of the rooms which has a door adjoining the next room (for families), which meant that we could hear the people talking in the next room. Spoke to the staff and they suggested specifically requesting a room that is not a linked family room. They also suggested asking for the top floor, which is apparently quieter (though we […] didn't have a problem). Read moreGenuine Expedia guest review
Got in after 9PM. Checked in no problem. Staff was actually friendly, offered IHG membership. Benefits includes 2pm check out and free WIFI. Free membership. I was over the moon, quickly signed up. However, you could only enjoy the benefit when booking directly through them. So hotels.com booking won't qualify. The room is dated with cold dim lighting. […] Only 1 spare plug for your phones, laptops etc unless you unplug the kettle as a second one. Breakfast starts early however also finishes earlier at 9:30am. The selection was fine but the server turned off the cold and hot drink machine bang on 9:30 even though there were 3 tables of guests still sitting enjoying the news from the telly. I couldn't get a second cup at 9:33am. Front desk staff suddenly turned off the telly while we were still there watching. I had to tell him it was rather rude to do so without kindly reminding the guests( eg breakfast time is over and get back to your room now no telly any more.) He said he thought no one was watch. Excuse me? There were 3 tables of guests here and we were clearly watching the news! Anyway, I did appreciate the late check out, that was the only plus point despite the fact that I probably will never use it again. I chose this hotel for a job interview. The hotel wasn't busy at all however still charging 4 stars price with 1/2 stars quality. I will not return again, sadly. Read moreGenuine Hotels.com guest review
"Good sized family room, comfortable beds,"
Great hotel to stay. Lovely staff. Clean rooms and dining space. Sparse but good cooked breakfast. The only negative is the trumpeting noise that would wake us up at 0711 hrs every morning. Not sure what it was.Genuine Hotels.com guest review
"Lovely and Value"
Excellent, great breakfast, good value.Genuine Hotels.com guest review
Convenient location.Genuine Hotels.com guest review
Very good service, free breakfast (more than you can say for many chains!), very clean and recently refurbished rooms, clean and tidy reception and outdoor areas. Bed was on wheels and rolls away from wall, otherwise comfortable.Genuine Hotels.com guest review
"Great for a short stay"
Consistent Quality. Well presented and comofratble- even in hot weatherGenuine Expedia guest review
The only issue we had was the room was too hot (Although it was one of the hottest day of the year). There was no air conditioning that we could see. Hard to sleep. Everything else was great and was as good as the first time we stayed.Genuine Hotels.com guest review
"too much noise and no action taken"
Of my 4 night stay, 2 of the nights I was kept awake by other guests. On one of those nights it was by the room next door, I complained to reception but nothing was done. The 2nd occasion was teenagers running up and down the corridor and banging doors, again I complained and again nothing was done. Unsurprisingly I wasnt asked on checkout how my stay […] was hence this review. Guests have a personal responsibility to behave but the hotel also has a responsibility to take seriously noise complaints. I dont understand why someone who is there for four nights on business would be allocated ground floor amongst families? The hotel should make better provision for grouping all of the business people together and away from families. Read moreGenuine Hotels.com guest review
"Sorry seems to be the hardest word!!!!!"
I was disappointed at being allocated a generic room when I requested a wheelchair accessible room. The staff were completely unapologetic when they informed me I could wait until 11:30am for another guest to check out and use their accessible shower. Hotel would have served the purpose as a stop gap on way home from holiday as its across the road […] from McDonalds for the kids and not far from city centre etc. Just a pitty about the staff Read moreGenuine Expedia guest review
lack of air conditioning meant a sultry night in the heat and lack of sleep, also shower drain was blocked and therefore unable to showerGenuine Hotels.com guest review
"basic and clean"
very basic the room was quite big as we had a twin room and it was very clean loved the bathroom idea were the door closed onto the loo and could be locked so that someone else could have a shower at the same time as someone using the loo...!!!! would use again for sure..Genuine Expedia guest review
Great comfy room and good staff service. Not a great selection of breakfast but good value for money.Genuine Expedia guest review
"Basic but clean"
Quiet location and ample parking. Basic but clean. Good breakfast buffet. Only comment is that the bar wasnt stocked and had run out of items such as brandyGenuine Expedia guest review
"Surprisingly Good Food"
Clean & serviceable facilities typical of the economy division of this national hotel chain. However the staff were very pleasant, service good and, accepting the menu is limited to oven prepared meals, the food was surprisingly good. The Onion Bhaji starter is highly recommended! Location not so good with the exception of a McDonalds & and a modest […] family pub nothing else within walking distance. Read moreGenuine Hotels.com guest review
"manchester football visit"
Good clean holiday..good breakfast with good choice there is also a pub next door and close to a macdonalds for the kids. rooms are clean and tidy..beds are a little on the uncomfortable side for myself...good value for money...close to man united fcGenuine Expedia guest review
For business reason to stay in, good location, a few of my customer just nearby, I can check in later and had dinner with them...Genuine Hotels.com guest review
"Great hotel for the price!"
Excellent stay for families........Very good price!Genuine Expedia guest review
Disappointed that there were twin beds despite my request for a double. Told staff on floor but informed it was not her job so left it as it was, Reception staff polite and professional. Coffee machine run out at breakfast, myself and another customer was told to go to conference room, in the middle of our breakfast & no direction given as to where […] this was! Customer offered to get both coffees as I had just started my breakfast! Ii would have hoped the staff member would have noticed this rather than another customer! On the whole Service ok for 1 night stay. On approaching the hotels more signs would be useful and these need to be bigger rather than the very small sign on the corner. The Larger sign is only visible in the day time and noticed as we were leaving!! Read moreGenuine Hotels.com guest review
"Very good hotel overall"
Staff were very friendly and helpful. Our room in general was comfortable and spacious. Good choice in the buffet breakfast.Genuine Expedia guest review
"Ok Rooms for a family of 6!"
The sink in our room was very slow at flushing the water through, seemed as it was partially blocked. I think they need to use some Mr Muscle Drain Unblock. Apart from that, the room was fine.Genuine Expedia guest review
Polite and helpful staff nice roomsGenuine Hotels.com guest review
"Okay for what we paid"
Room was okay for what we paid. Better quality condiments would have been nice, shower wasn't very powerful and not immaculate. Stains on the carpet and mattresses on both beds.Genuine Expedia guest review
We have never stayed in one of your hotels before but we will be staying again it was excellent in every way.Genuine Hotels.com guest review
"EGG BUT NO BACON lol"
Advertise a breakfast however no bacon! You cant have a fry up with no bacon stayed in 2 of these now and both had no bacon!!!Genuine Expedia guest review
"It was a good stay"
It was a great hotel. Rooms were cleaned and quite comfortable bed. But unfortunately on the day of my stay there was some building work going on. And machine was too noisy and disturbed alot.Genuine Hotels.com guest review
"please keep your breakfast fresh"
The hotel is at conveniant location, rooms were nice, but their breakfast wasn't fresh, as I had this experince before and I mention to the staff member.Genuine Hotels.com guest review
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