Spent a weekend away at the beach... Second honeymoonGenuine Expedia guest review
"Good location on the beach, but at a cost"
Good beach location, rooms were nice and clean, however, very uncomfortable small double-beds (not queen) with terrible mattresses, staff almost friendly. Terrible continental breakfast - don't even bother. Have to pay extra for parking, and then have to park across the street in a parking lot and walk back over to hotel - no biggie, but just keep in […] mind. Pretty expensive hotel for what you get in return. Will be staying somewhere else next time for the dollar. Read moreGenuine Hotels.com guest review
Bad start with staff being grumpy but better later on.Genuine Expedia guest review
"Liked the area and all the shops and restaurants."
Maid service not the best. Never left any coffee and the shower curtain was dirty. Internet service didn't work most of the time we were there. Good breakfast!Genuine Expedia guest review
Overall, this was a great place to stay for a family vacation. The place was clean and the staff was friendly. We did have to ask for room service a couple of times. A little pricey, but worth it. The surroundings were georgeous. The breakfast was suffice. Our kids enjoyed the beach and the pool. There are restaurants close. The room was spacious with […] nice patio space with tables and chairs for relaxing. We would definitely stay here again. Read moreGenuine Hotels.com guest review
"Great Location, Nice staff"
The staff that was there was nice and helpful. However they did have a few staffing issues with the cleaning staff. Additionally I rated them low because they only clean the rooms once every 3 days (when you are staying multiple days. Always clean between guests). I've found this is not an unusual policy as I've run into it in Myrtle Beach as well. […] It wasn't communicated to me until I asked about it. They will bring you more towels or whatever you need. Just don't expect them to clean daily. Read moreGenuine Hotels.com guest review
couldn't check in till 7 pm as the rooms weren't ready. Nasty cramped rooms. Bars on each side of the hotel which is only 60 or so feet wide shook the walls with music. The staff was clueless and the internet pictures did not represent truthfully what the hotel is. Over priced and insulting.Genuine Expedia guest review
"Hotel needs to be remodeled"
Room had dirty floors and when walking to the beach there was a constant smell of sewage.Genuine Expedia guest review
"Nice hotel but not worth the summer prices"
Paying extra for parking was an unpleasant surprise; web site makes hotel look much better than it really isGenuine Expedia guest review
Our room looked out onto a restaurant that player live music until 10 every nite. I wanted to stay on the beach to see and hear the ocean, not a band. :( Room was not worth the priceGenuine Hotels.com guest review
"Great town and location"
We read the reviews and felt most of them were accurate. This is like one of the three-star hotels in Myrtle Beach, but in great location. Hotel was walking distance from shops and eating. It's a decent getaway in an outstanding, quiet town. We tried the Eco-Tour nearby and it was worth it. Great excursion.Genuine Expedia guest review
"Most expensive room I have ever paid for a room."
I thought I had purchased an ocean front room. The room did not have any external windows. The only window faced directly across from the elevator. I paid $ 330.00. I had to pay an additional $ 100.00 to upgrade to an ocean front room. This is the most I have ever paid for a room. Would not stay there again!Genuine Hotels.com guest review
"Needs exterior & interior renovations."
Very noisy - doors continually slamming. Very old & musty smelling - could use updating. Parking not at facility - had to walk across street into back parking lot. Not what I thought I'd signed up for.Genuine Expedia guest review
"Good location but hotel is in a terrible condition"
The pool was out of service, the juice dispenser was out of service, the ATM was out of service, the room was not ready at the regular check in time. Housekeeping didn't close the door after cleaning the room. Staff was unfriendly and the overall condition of the room was in a unacceptable, terrible condition. It is evident that management doesn't maintain […] the hotel very well. However the price, especially for the oceanfront room, are relatively high. It is very certain that I won't come back. Read moreGenuine Expedia guest review
"Hotel is on the beach"
We arrived at the hotel 50 minutes after check-in to be told our room wasn't ready. It took another 45 minutes before we finally got a room. Once in the room the bath towels were missing. Had to go back to front desk for towels and extra blankets. Parking was a nightmare too. No oarking on premises. Had to unload under the building then park across […] the street. Streets were single lanes and divided so you had to go around to get to the parking lot. The nice things I can say was the room (an interior room) had no ocean view but was very clean, spacious, and comfortable. The breakfast was sufficient and coffee pretty good however the pancake machine broke our last day there. The convenience to the beach was this jotels selling point. The beach was a little more mature clientele than Myrtle Beach however nice for both adults and families. Read moreGenuine Expedia guest review
The hotel is good for the price. The hotel staff was courteous, and the breakfast was decent. Overall, the hotel gets you in a great location for a reasonable price. The beach in the area is great, and the actual location of the hotel is relatively isolated with the ability to quickly access other areas, i.e. Charleston.Genuine Expedia guest review
"Great location...not so great rooms."
The room was decently clean. The hotel seems pretty old. The hotel room we got had only one window that faced the hallway...so that was uncomfortable. I would make sure I asked for oceanfront or at least a window that faced outside. For one night it was overall okay for being footsteps away from the beach. The staff was a little underwhelming as well […] as the complimentary breakfast. Read moreGenuine Expedia guest review
"Nice and quite"
Not much to do close by the hotel besides the beach. The restaurants within walking distance all had terrible service, no one really seems interested in customers. Be prepared to be ignored, or drive to Mt Pleaseant to eat. My issue with the hotel is we were charged full summer rate, even though the pool had not opened yet.Genuine Hotels.com guest review
Not at all worth the price. Parking in a lot across the street was less than expected. Won't stay there again.Genuine Hotels.com guest review
"Right on Beach! Beautiful water"
I liked the Isle of Palms,if your looking for a beach vacation , its great! We did not have a car and its hard to get anywhere from the Palm Hotel. The are a couple beach front bars that are fun. I wanted to go to Charleston more and it was too $$$ to get there without a car. If I go back, I would rent a house ( tons of gorgeous rentals) and rent a […] car. Its is a cute little area with a great beach. Read moreGenuine Expedia guest review
Hotel was in a good location but the price was not justifiable for the location of the room. Paid over 250 for a room with no windows to the outside. No sunlight.Genuine Hotels.com guest review
The room was no more or less than one would expect. The hotel is flanked, on both sides, by restaurants with live music. This resulted in a good bit of noise from the people, and the bands. The walls are pretty thin, so you can hear everything going on in the hallway and the adjacent rooms. It was a bit more expensive than I would expect for the stay, […] but location location location. Also, parking is across the street in a gravel lot, which you have to pay for at the end of your stay, but $6 a day is no big deal. Other than that, I really have no complaints. The staff was nice, the breakfast was okay Read moreGenuine Hotels.com guest review
Always love staying here! Close to everything, very clean, staff very helpful, breakfast very good, A+++. We had a partial view this time and actually the view was better than expected - the view was excellent!Genuine Expedia guest review
A very convenient place for a hotel. Right on the beach and near some shops and restaurants.Genuine Expedia guest review
"Super noisy at night"
drunk people talking loudly outside our room in a hallway that is very echo-y. And also listen to loud music from the restaurant next door into the late hours of night. But room was comfortable and fine. It's old, but perfectly fine. My only complaint was noise!! Which is actually a nig deal, being woken up at 1am and asking them to move their convo […] somewhere else, then hearing them continue to talk for another hour. Read moreGenuine Hotels.com guest review
"On the beach & close to the sites & attractions"
This was our second stay here. We really like that we can enjoy the beach, and easily get into Charleston and the surrounding areas to enjoy the attractions there. The rooms are clean & quiet, and the staff is friendly and helpful.Genuine Hotels.com guest review
"If hotel was half as nice as staff..."
If the hotel was half as nice as staff i would give it 5 stars. Hotel was ok , kind of run down and a bit dated. Great location. The staff was amazing and went out of their way to make stay enjoyable.Genuine Expedia guest review
"Rude obnoxious staff"
It is a good thing this place has a location because the hotel and staff suck. Rude people rude staff insulted my fiancé even my kids were upset. Really I will never stay there or use hotel.com againGenuine Hotels.com guest review
Location is perfect. Nice shops and restaurants close by (able to walk to) Staff was friendly. Beach is beautiful, however the pool was closed the whole time we were there. When we checked in the staff did not tell us the pool was closed. They were advertising on the sign out front of hotel, they have a pool. When we asked how long the pool had been […] closed, they said three weeks. We like the beach but we're looking forward to laying out by a pool. They do charge to park a car. But fee is minimal and very reasonable (want to say $6a day). Read moreGenuine Hotels.com guest review
"Great location but not worth it"
Needed a room in Isle of Palms for the night. Had I known how bad this hotel was, I'd have stayed in Mt. Pleasant. Rooms were very dated and the AC / Heat was not consistent. The worst part though was the noise. Just outside of the room is an echo chamber. The ice machine sounded like it was being murdered and apparently there is high demand for ice […] at 6:30am in this hotel. Overall, would definitely not recommend this hotel unless an absolute last resort. Read moreGenuine Hotels.com guest review
Overall, things were fine, but I had booked a room months ago with an ocean view. When we arrived, we were given a room in a hallway with a window that looked over that hallway....weird, never seen any building designed like that before. But, we'd flown 2,000 miles to see the Atlantic, so that's what I was aiming to do. They charged another $80 for […] the two nights. The bottom sheet was not a fitted sheet on our bed, so came up when we slept, exposing a really stained bed pad. That part was gross. Read moreGenuine Expedia guest review
"Nice place to visit."
We enjoyed the view, even though we were on the side facing the courtyard, we could still see the ocean.Genuine Expedia guest review
"Very close to the beach and restaurants"
This was my second time staying and it was pleasant.Genuine Expedia guest review
Two annoying things prevent me from giving the hotel an overall rating of 5. They need to put extra blankets in the room and daily service of room needs to be done promptly. One day when we returned to the room at 5pm, the room had still not be done and another day it was not done until 3:30pm. That was very inconvenient.Genuine Hotels.com guest review
"nice place on the beach"
We were on the first floor on the side of the hotel that the pool is on (no balconies). I found the lights in the hallway to be distracting and annoying at night. The employees were very nice and informative.Genuine Expedia guest review
The pool was not open due to renovation, however, we never saw anyone working on it. There was a charge for parking that was a block or so away. We were not informed of this additional charge. We experienced unreasonable noise in the hallway two nights. There was no where to sit outside at tables or lounge chairs at the ocean side.Genuine Expedia guest review
"palms was okay"
We had to pay for parking which wasn't listed on the website. The location is excellent if you don't plan on leaving the island. Traffic is a horrible if you try to go on or off the island. The staff was very friendly. They also need another elevator. They only have one and the cleaning staff has to use it and when you have alot of beach stuff with […] kids you have to use the stairs. Read moreGenuine Hotels.com guest review
"Right on the beach"
Upgrade to the ocean view or ocean front room. The interior rooms feel like a cave.Genuine Hotels.com guest review
Very disappointed that the pool was closed.Genuine Hotels.com guest review
"Positive experience! Hated to leave!"
Other than being short staffed, there are no complaints. Our room was very clean. We had great weather. Elevator made some noises but we never waited long to access it. Getting to the beach was easy and upon return, the shower and water hose made for easy clean up before returning to our room without sand. With restaurant/bars flanking both sides of […] the hotel we had plenty of options for food, and the live beach music was great! Read moreGenuine Expedia guest review
We stay here for one night during a trip to Charleston. The front desk clerk was very helpful. The rooms for about average. They however were clean and in good maintenance. The property is fairly noisy. There were a lot of children and doors slamming. The property is right on the beach and that is very nice. There are a handful of restaurants in the […] area. Overall all the hotel was nice but we thought the Isle of Palms didn't have a whole lot of character. Friends suggested we try Folly Beach the next trip. Read moreGenuine Hotels.com guest review
"Great location central to beach, eats, and tourism"
It was an average hotel with basic rooms. We had a bit of trouble getting housekeeping to clean our room each day. We stayed five nights, so it got a bit dingy with two kids coming in from the beach and our trash and lack of clean towels. The noise was not as bad as I had read about in other's reviews. We had a 3rd floor interior room which helped with […] the noise coming from the neighboring bars and the sky-lights in the interior courtyard helped it not feel so dark in our room. It got a bit noisy with drunk teenagers goofing around in the common courtyard area by Friday night, but we were leaving Saturday morning, so it wasn't too much of a problem. I did not hate it, but I might look at a neighboring hotel the next time we visit Charleston to see if we might fare a little better. Read moreGenuine Expedia guest review
We stayed 2 nights. The first night loud neighbors in the hotel kept us up till we hours of the morning. Hotel staff did not resolve the problem even after we asked them to. Otherwise it was decent and we enjoyed our stay.Genuine Expedia guest review
"Not worth the money they charge."
For 250 dollars a night through Expedia it is not worth it. The hotel has no indoor parking, Parking is across the road in a crowded rock parking lot out in the open. Hotel is noisy bands playing every night till 10pm at bars directly next to the hotel on both sides. Also if you are next to the elevator like we were it dings at all hours of the night […] loud enough to wake you up. For 250 dollars we got a room with a window view of the cleaning supply closet. The room was clean but the trash was only taken out once in the 3 nights we stayed. The stair ways were in desperate need of being cleaned and painted. The staff was not very friendly other than the person helping us check in no one else said a word to us our entire stay. Read moreGenuine Expedia guest review
"Hotel for the price was not up to our standards."
We had to request our shower head to be fixed and a light bulb to be changed. After the first night. the trash was not dumped. Breakfast was average - they did have a pancake machine which was novel. Location was good but we had an interior room which I thought was overpriced since we had no view and no windows to the outside. The elevator was just […] outside of our room and it beeped every time it stopped on our floor which was annoying. Parking was also extra and was in a lot about 1/2 block away. Read moreGenuine Expedia guest review
Amazing staff and service!Genuine Hotels.com guest review
"Not what I expected at all for the beach."
Pool not in operation. The website I used did not have any info on it. The were painting the stairwell one day. Spring Break...really? They couldn't paint stairwells before or after. Just overall needs cleanliness and work. The beach was beautiful, though. I was also surprised to have to pay a parking fee! Not happy about that.Genuine Expedia guest review
"close to the beach however overpriced for what you"
facing the beach however everything else is below standard for the price.Genuine Expedia guest review
great location, older hotel and wonderful staff.Genuine Hotels.com guest review
"Found a place for spring break that isn't Florida!"
When looking at a 2 1/2 or 3 start hotel don't over look this one. Right on the beach and not crowded. The room was nice and comfortable with a fridge and microwave. The hotel offered a small breakfast and free WIFI. We weren't there to spend all day in the room, we just needed a place to rest and this worked. We stayed there because it was on the beach […] and about 30 min or less, away from the things we wanted to do in Charleston. And it is a great alternative to not going to Florida for spring break. Read moreGenuine Hotels.com guest review
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