Quality Inn & Suites Airport - Del Valle

Overall good hotel. Has complimentary breakfast, gym, pool, all the basics for a hotel. The only con is the location is a little sketchy make sure your car is locked at night and your not walking around at night either.

Genuine Hotels.com guest review

We checked in late and we were told that breakfast was over at 11.We were devestated to find out it was over way sooner.We had just missed it,thier wasn't any places to eat the surrounding area.The vending machines were completly empty.This by far was the worst stay ever.Under the dish soap in the tub,to s on mold.House keeping was in no way professional.We […] would not stay here again.Really i would give this place a flat zero. Read more

Genuine Hotels.com guest review

The staff was extremely helpful and courteous - the neighborhood is really sketchy! i would NOT go out to the parking lot after dark!

Genuine Hotels.com guest review

A gem that might be overlooked. If you don't have expectations outside of a great place to sleep, a breakfast provided, and a staff that is willing to accommodate your travelling needs. We would stay again.

Genuine Hotels.com guest review

When the Hilton was full, I let Hotels.com talk me into staying here instead. While it was close to the airport, the place is really dated and does not offer any restaurant in the evenings, nor is there any place decent to walk to. The only good thing was that the internet worked. I would definitely choose another hotel next time that is farther away […] from the airport, but newer and nicer. Read more

Genuine Hotels.com guest review

We had a GREAT time. The Day Manager Lara is a DOLL!!!! I went to see about going somewhere for dinner and wanted to see Oz in 3D, she told me about the Alamo Draft House and scheduled a taxi for us and made sure I knew how far it was away from the hotel and such. When the taxi arrived, lara who was stuck in traffic on the 183, PHONED the hotel to tell […] our taxi driver to divert around the jam so we wouldn't be late!!!! NOW that is SERVICE folks!!! Tim was on duty at the desk and anything I asked was greeted HAPPILY and taken care of immediately. And I did not get the sweet little lady that took care of breakfast and drove us to the airport but she is one multitasking whirlwind. Thank you all and KUDOS to you all for giving us such great service. Read more

Genuine Hotels.com guest review

I would say if you are looking for a cheap hotel that is right across from Austin Bergstrom Airport and you are not a usual 4 or 5 star hotel person, then this might be an OK place. There are no frills other than the breakfast in the morning. I stayed there with my family and we felt safe. The location is NOT close to anything other than the Airport, […] so if your planning on going downtown just be prepared for traffic. Read more

Genuine Hotels.com guest review

The room was big, well-maintained, comfortable, and quiet. Plus it had a mini-fridge and a huge TV. But the pool area was neglected, the hallways weren't clean, a big cricket wandered into our room in the night. Plus, there was a plaque in the bathroom saying that there would be towels by the pool, but there were no towels when we got there. I think […] this place is a bit neglected. The whole property could use some TLC. It was nice and quiet though. Read more

Genuine Hotels.com guest review

Hairs found

Genuine Hotels.com guest review

If you are looking for an overnight near the airport, this is okay---it was after South by Southwest, so I am hoping the dirtiness of the public area was due to that, but my room was clean.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I attended a conference at the Airport Hilton, but wanted a more affordable room. This place was great. The room was clean and comfortable, and the staff was friendly and professional. There are two good Mexican restaurants just up the road. If traffic is heavy, I'd suggest turning around at a light rather than a turnaround. Their sign wasn't lighted […] when I was there, but I still had no trouble finding it. Read more

Genuine Hotels.com guest review

For the rate that they charge for the room, it is disappointing.

Genuine Expedia guest review

It seemed like there was a single person doing everything. When I could not get in my room late at night the front desk was unattended for 15 minutes. The same person was preparing the breakfast in the morning. There was no coffee because he did not have the time. He was a nice guy running around doing his best. It is the nanagement's fault to leave […] him alone. Read more

Genuine Expedia guest review

The first room they gave us was dirty, they had to give us another room. That room looked old, smelled we didn't want to stay but we had been driving for hours will not stay at that particular one, but have seen other Quality Inns that look better.

Genuine Hotels.com guest review

This room smelled and was musky.. Total disappointment..

Genuine Hotels.com guest review

it was ok

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

would have rather stayed elsewhere.

Genuine Hotels.com guest review

This hotel seems to be suffering from a lack of care. Negatives: Too much road noise (& I was on the side, not the front); wake up call was 15 minutes late; lights in room were burned out; some electrical outlets did not work; No shampoo, but 2 lotions in bathroom. Positives: Breakfast was better than anticipated; staff was helpful and responsive; nice […] pillows. Read more

Genuine Hotels.com guest review

Not in the nicest surroundings (not a big concern for me as a guy traveling alone, but my wife wouldn't have been happy staying there) but very convenient to the airport, and the hotel itself was clean and nice enough (much nicer than the surrounding neighborhood), certainly for the value. The exercise room could use a little maintenance or modernization […] (for example, the electronics on the exercise bike didn't seem to work). Read more

Genuine Expedia guest review

Our stay was okay. The room was clean. The shower was backup, and the people who stayed next to our room had a dog that barked and cried for hours early in the morning - even though the hotel did not take in pets. It was annoying. Hotel staff was not very friendly, but it was okay.

Genuine Expedia guest review

After reading some fairly negative reviews, was concerned if my stay would be pleasant. Fortunately, I didn't find anything wrong with this hotel. Clean and quiet. Good service. It's near the airport, so it's pretty basic, but if you need a clean, quiet room this will do just fine.

Genuine Hotels.com guest review

Good hotel. Reasonably clean and in good repair. Breakfast was ok. Will stay here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel appeared clean and neat in a more run down area. The refridgerator was not working forcing me to get ice for the ice bucket to chill my Gatorade. That wasn't so bad, but my daughter and I were awakened at 4am to a rooster crowing next door, presumably from the trailer part. The rooster continued to after 6am. We really needed our sleep in […] preparation for the Warrior Dash..the rooster was not a fun experience.. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel's redeeming factor is that it is very close to the Austin airport and it is easy to get to the airport . I thought it was very overpriced . The one person that we saw was helpful.

Genuine Expedia guest review

The hotel overall was clean. The beds were very comfortable. Breakfast included a hot station, in addition to standard continential items. Easy to get to Downtown area (about a five minute drive). Staff as well as other guest were all friendly. My only issue was finding two left over soda bottles under the bed from previous guest.

Genuine Hotels.com guest review

stayed for one night and had flight to catch the other day. Hotel had all the basic features and services as one would expect, but below standards. Had stayed one night only, but will give a second thought before booking this hotel. The hotel staff was courteous and polite and also changed my room upon request. But once entered the room, my expectations […] were lowered upon viewing the room. Read more

Genuine Expedia guest review

It was ok, asked for a wake up call that never came. The employees were having breakfast with the guests..

Genuine Expedia guest review

The hotel staff treated the business center and lounge tv as though it was their home. The counter staff kids were on the computer in the business center playing games and could not get on to use them till late evening 10 pm. The night counter personnel had the tv's volume up so loud that I could here it in the room when my tv wasn't on.

Genuine Hotels.com guest review

Nice service and attention especially the guy that worked on Sunday, Oct. 30 from 7am to 3pm. Thanks

Genuine Expedia guest review

We were traveling and checked in the day before our trip and stayed the day after. The hotel graciously kept our car secure for 18 days for a nominal fee. The room was spacious and clean, the staff helpful and responsive to our needs. There was NO airport traffic noise to be heard. Shuttle to and from the airport was quick and efficient with courterous […] personnel. The hot, generous breakfast would rival any breakfast buffet! We enjoyed our stay and will plan to use this same facility again. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

We were welcomed and helped by a wonderful staff. We safely left our car there during a 18 day trip. Hot breakfasts are plentiful, great variety, hot and delicious - equivalet to $15 - $20 breakfast buffet. We would highly recommend this hotel location for its convenience, airport transportation, competent and friendly staff and delicious breakfast. […] One does NOT hear the air traffic in this location. Read more

Genuine Expedia guest review

Asked for a wake up call that never came through. When I asked the front desk about it they said that it was listed as being on there but it's a computer so they had no control over it. Our toilet ran all night long which was a big problem. It resulted in us not getting proper sleep. The room was over all clean and there was coffee in the lobby 24 hours. […] I did not have the breakfast so I couldn't comment on that. It's located literally across the street from the airport. I would stay here again if flying in or out of Austin and needed a room. Read more

Genuine Hotels.com guest review

A clean bed and bathroom. Old furnishing. Acceptable sleeping place that's nearby the airport. Decent breakfast.

Genuine Expedia guest review

This was a little tricky to get to. Nice people and the room was comfortable but dark. The breakfast had a mix of hot and cold food but the coffee wasn't in the same room, I had to go to the lobby for it.

Genuine Expedia guest review

Older facility, which comes with the expected "older smells, older carpet, well used bathrooms". But, they are keeping it clean. No food, except for breakfast which was fine for a quick meal (scrambled eggs, sausage, pastries, juice). For a one night stay, which is all I needed, it was fine.

Genuine Expedia guest review

itIT WAS CLEAN AND COMFORTABLE CHECK OUT CAN BE AT LEAST 12OO NOON

Genuine Hotels.com guest review

Best thing about hotel is that it is next to the airport

Genuine Expedia guest review

The hotel was in a good location (almost walking distance to the airport). It is not a great neigborhood. The hotel had a courteous, helpful staff. The room was clean; however, the condition of the hotel was VERY poor. There were plumbing problems (toilets and no ice makers) throughout the ground floor and it lead to a nasty smell in the hallways. I […] got a good rate, but you get what you pay for. Read more

Genuine Hotels.com guest review

Everything was great. Just did not like that there was no shampoo. We just had conditioner. Other then that, It was great!

Genuine Expedia guest review

Pros: Room was ok. Breakfast is awesome. Cons: Bath towels have unpleasant smell. Elevators are smelly and hot inside. My card keys didnt work. Was asked to try 2x so had to go up and down f 3rd flr to ground twice. Phone in the room didnt work.

Genuine Expedia guest review

Just stopped before destination. Really close to hotel but far from highway

Genuine Hotels.com guest review

Wish it could of been longer but at least it was nice for the night

Genuine Hotels.com guest review

Air Conditioning is not turned on until you arrive at the hotel. I arrived at midnight before my 6:00 am flight to New Jersey to a room temperature of about 90 degrees because I was told it is their policy to leave the air off until the guest arrives. It took hours to cool the room to a comfortable temperature.

Genuine Hotels.com guest review

Fine, though no restaurants in area. Toilet flapper valve needs replacing; toilet wasted water by running unless handle was jiggled after flushing. Nice big TV.

Genuine Hotels.com guest review