Very nice hotel, great neighborhood to brouse in shops, and lots of restaurant choices - all within easy walking distance.Genuine Hotels.com guest review
"Love the room"
I really like the room.Genuine Hotels.com guest review
"Great weekend with girlfriends"
My girlfriends and I had a wonderful weekend. The staff was extremely helpful. We upgraded our room to a suite which was spacious.Genuine Expedia guest review
Beautiful hotel in a great location! Absolutely beautiful surroundings. Hotel was clean and up to date. The staff were not the friendliest people and the room was kind of small. I would stay here again.Genuine Hotels.com guest review
Overall it was a great experience! Wish the AC cooled the rooms a little more, but maybe due to Texas heat! Had trouble with the TV, but maintenance came and fixed quickly.Genuine Hotels.com guest review
Everything was outstanding.Genuine Hotels.com guest review
The staff was awesome. Very helpful and accommodating. Room was clean and quiet. Great location. Lots of cool restaurants within walking distance.Genuine Expedia guest review
The room was very clean and comfortable. Will definetly stay there the next time in Plano, Texas.Genuine Hotels.com guest review
"For Great Service book your room here!"
I had to respond to this survey for one main reason - the customer service. From the bellman, front desk, cleaning staff, dinning room staff and the "engineer" that came to fix our TV and was there within 15 mins of my call, all i can say is out standing! I was upset that we had to pay for the WIFI and that I did not realize that a "standard" room did […] not come with a mini frig but that was my fault for not "reading the fine print" but to be honest the top quality customer service made those 2 issues non issues by the end of our stay. The facility was beautiful and well kept. You could walk from the hotel 1/2 block to multiple restaurants and stores. I would recommend this to anyone and if I was in the area again I would definitely stay there. Read moreGenuine Expedia guest review
"Loved the surrounding neighborhood"
Hotel staff went out of their way to make our stay pleasant. They were sincere in their desire to help us with any questions. It was great to be able to walk to shops and restaurants and a beautiful manmade pond.Genuine Hotels.com guest review
"Way over priced for what you get"
In general, very expensive hotel for what you get. Everything is extra, internet, breakfast, etc. Better off staying at the Aloft, or NYLO, down the street.Genuine Hotels.com guest review
Location was great - restaurants, shops, and bars in walking distance. The room itself was OK, but the bed was very uncomfortable. Also, the bed linens were put on wrong so everything kept falling off in the middle of the night... very inconvenient!Genuine Hotels.com guest review
Overall the hotel is fine. I felt that the rooms were fairly small for the location and price. The one thing that I was disappointed in was that there was a per day charge for Wi Fi. Most quality hotels now provide this service free.Genuine Hotels.com guest review
We will stay here again!Genuine Hotels.com guest review
Good place to sleep- liked the bedding. Didn't eat there. Stayed here because of location. Only things to improve- internet costs $14,. its free in many other hotels. Self parking was free on weekends- that was nice.Genuine Expedia guest review
Bell boy service was not good. He didn't.t stay while my check in.Genuine Hotels.com guest review
"Don't Stay Here if Sleep is Important"
There are two problems in particular with this hotel that led to a miserable sleeping experience at this hotel. First of all, the bedding is not comfortable. The sheets, pillows, and comforter are made out of an indestructible synthetic material that makes a loud scratchy sound when you shift around in bed, thereby guaranteeing to wake up your bed partner. […] The same material does not breathe well so with the covers on you are hot and sweaty. With them off then you get cold of course and so on and so forth. The second major problem with this hotel is their proximity to the Shops at Legacy. Apparently this is the place to stay when you want to stay out all night get drunk, and have a place to stumble back to. It never occurred to me that the Marriott, which has a good reputation, would be the "party" hotel where people are free to stumble about at 2am and party in their rooms until the wee hours of the night. The staff at the hotel from what I could tell made no effort to proactively police the hallways and identify drunken revelers disturbing the peace. In conclusion, between the incredibly uncomfortable bed and the drunken guests, I would avoid this hotel if you are at all interested in having peace and quiet and a good night's sleep. We should've left this hotel after the first night, rather than staying for two. By the time we made it home we were exhausted from lack of sleep over 48 hours. Read moreGenuine Hotels.com guest review
"Great area with convenient location"
I have stayed here twice now and both times I have really been impressed with the customer service. The beds are great and the rooms are spacious. I have gotten the master suite both times. The first time, I had a very spacious two room 1.5 bath with a big balcony over looking the fountain. The second time I got put in a two room with only 1 full bath […] and the balcony was not really a balcony. It had a sliding glass door but I would still have to sit inside the room because it was less than a foot wide. Somewhat disappointing after being spoiled the first time around. The best feature is the surrounding area because of the many boutique shops, restaurants, and the large pond sized fountain with plenty of places to sit around and relax. All of this is located in a close walk-friendly distance. Not crowded. Some, including myself, would consider this an upscale area but I have a great time here. Also it is right next to the Dallas North Tollway which makes it easy to get to other areas without getting lost. Key in Dallas. Read moreGenuine Hotels.com guest review
"Great hotel for holiday inn express prices"
The facility is quite large. Good restaurant in the hotel. Excellent restaurants within 3 blocks. Many upscale shops too. The room was spacious. The work area was large with a credenza on the side. Wireless Internet is available but cost $13 a day. The bed was fairly firm. I sleep on a temperpedic bud has no problems getting a good nights sleep. One […] wall is dedicated to windows but if you need it dark drawing the curtins will make it midnight in the room. The bathroom is comfortable with granite and ceramic tile. I hope I get a chance to stay here again. Read moreGenuine Hotels.com guest review
"Legacy Town Center"
Hotel staff were friendly. I initially put my husband and I in a room that wasn't clean. Still had room service tray, dirty towels in the room. Promptly changed us out to a clean room. Great location, lots to do walking distance away.Genuine Hotels.com guest review
"Had a blast!"
Can't beat the location, we had a blast!Genuine Hotels.com guest review
I was very pleased with this hotel. The area is beautiful and there are a lot of restaurants and shops within walking distance. The staff was very friendly and the service was great.Genuine Expedia guest review
"Beautiful hotel & location"
Absolutely loved my stay at this hotel - it was right in the middle of beautiful shops & restaurants. Great walking area either around the pool & fountain or surrounding area - couldn't have been better. Staff was extremely friendly and helpful - always holding the door, asking if I wanted a cold bottle of water after a walk, etc. Lovely hotelGenuine Expedia guest review
"Marriott Legacy Town Center"
I loved this hotel! It was perfect for our get-away weekend. The shops were fun and the restaurants were great! We didn't need our car for our overnight stay. This is a very nice area of Plano to stay in. There is everything you need within a 5 min. drive. There is a great Cinemark Theater close by and tons of restaurants. We will definitely stay here […] next time we are in town. Read moreGenuine Hotels.com guest review
Very courteous staff, especially the valet service, as I had many guests visiting me because of the proximity to the fine dining with many varieties of cuisine. Looking forward to my next stay.Genuine Hotels.com guest review
The staff were friendly and the location perfect for a mom travelling on her own with the kids. We loved the beds and pillows.Genuine Hotels.com guest review
"close to all the shops and resturants at legacy"
THE ROOM WAS VERY CLEAN , THE BED WAS COMFORTABLE, THERE WERE AMPLE SUPPLY OF TOWELS ETC, THE STAFF WAS FRIENDLY AND ACCOMODATING, AND THE HOTEL WAS SITUATED TO ALL THE NICE SHOPS AND RESTURANTS AND THEY HAD A DROP OFF AND PICK UP SERVICE WITHIN A 2 MILE RADIUSGenuine Hotels.com guest review
excellent neghibor beatifull sightGenuine Hotels.com guest review
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