All hotels in Plano, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here7121 Bishop Road, Plano, TX, 75024, United States of America, ‏‎855-239-9485
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4.5 / 5Excellent

Score breakdown (from 127 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.9
5.0 / 5Outstanding
"perfect location; close to shops and restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
pleasent stay; nice staff room was ready on time. can highly reccomend and will stay there again when in Dallas area.
Genuine Expedia guest review
Other trip Oct 7, 2013
A Traveler
US
4.0 / 5Excellent
"Great birthday weekend"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was wonderful! Valet is around $17. Walking distance to everything.
Genuine Expedia guest review
Other trip Sep 28, 2013
A Traveler
US
5.0 / 5Outstanding
"I love this hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a blast of a bachelorette party
Genuine Hotels.com guest review
1 night trip Sep 7, 2013
Jackie G
US
5.0 / 5Outstanding
"Great hotel in N Texas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
We always stay at the Marriott Shops at legacy when we need a night away from it all!
Genuine Expedia guest review
Other trip Sep 9, 2013
chris
US
5.0 / 5Outstanding
"me time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only reason "maintenance of hotel" is rated 4 is b/c the soda machine on the 6th flr tricked me by half way dispensing my pepsi; so i paid for 2nd soda, thinking it would knock my soda down , but instead my water came out :( Well, hotel security just happen to be walking my floor and seen I was frustrated with what happened, he then went and brought me back 2 nice cold cans of coke!! :) which is what I originally wanted & the closest thing the vending machine had was pepsi. so I guess in end it wasn't so bad! they deserve 5 stars from me. ( I changed it)
Genuine Hotels.com guest review
1 night trip Aug 31, 2013
Verity
US
3.0 / 5Good
"Bed too hard and uncomfortable."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Hard bed was uncomfortable. Better in-room coffee machine needed. Need a softer, lighter blanket on the bed.
Genuine Expedia guest review
Other trip Sep 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Was there for business."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great shopping and restaurants. Was there for business
Genuine Expedia guest review
Other trip Aug 31, 2013
Tricia
US
3.0 / 5Good
"Not so much..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
It was a nice hotel and great location but not worth the money!
Genuine Hotels.com guest review
2 night trip Aug 17, 2013
A Traveler
US
5.0 / 5Outstanding
"Wonderful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Love this hotel!! Very clean and and the staff was wonderful. Our room was very clean and comfortable. We did not eat at the hotel but we did swim and the pool was small but nice and clean our only disappointment was the $12 small cup margaritas but at least they didn't disappoint with how strong they were! :) we will definitely stay here again and I recommend this hotel to anyone.
Genuine Expedia guest review
Other trip Aug 19, 2013
meagan
US
5.0 / 5Outstanding
"Awesome !"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice area ! I will definitely stay there again , cute shopping area within walking distance The hotel was very clean
Genuine Hotels.com guest review
3 night business trip Jul 26, 2013
Cathy
US
1.0 / 5Poor
"Disappointing"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was fine, hotel was fine but your accounting department lacks knowledge in dealing with Expedia and their customers. Kept getting charges to my credit card that were taken care of by Expedia. Had to have Expedia call several times to get this worked out because every day there were new charges to my credit card for the room. The room was booked and paid for by Expedia, not myself. I do not appreciate Marriott holding hundreds of dollars on my credit card for charges not applicable. If this was a debit card you would have really caused problems for my family. Hom many times is it really necessary for Expedia and myself to call and explain the same thing?
Genuine Expedia guest review
Other trip Jul 30, 2013
Val
US
5.0 / 5Outstanding
"Great hotel at the Shops of Legacy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Close to great restaurants and shopping. Conveniently located. Hotel is very nice. Comfortable beds. I definitely would recommend for anyone needing To stay in Plano/frisco area
Genuine Expedia guest review
Other trip Jun 10, 2013
ali
US
4.0 / 5Excellent
"Staycation away from home..."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The room was laid out nicely and held sufficient amenities for our stay. It hasn't had a dusting in quite sometime though. Bathrooms were small but had good water pressure but no fans in the bathroom meant the bedroom succumbed to the smell so Bring Bathroom Spray. We were fortunate to have a can of shoe refresher. Upper floors are supposed to be the quiet floors but a group party in the suite decided to run the hall. They quieted down after a visit to their door. Staff are friendly, obliging, and eager to make your stay a pleasurable one! Benefits: walking distance to fine dining, dessert, entertainment, local park with water feature, and eclectic shopping. Cons: soundproofing needs improvement, need fans for bathrooms, frequently used for proms and other events.
Genuine Expedia guest review
Other trip Apr 15, 2013
Knit4love
US
5.0 / 5Outstanding
"super place. great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean, comfy, very helpful staff. Great down pillows.
Genuine Expedia guest review
Other trip Apr 15, 2013
A Traveler
US
5.0 / 5Outstanding
"Wonderful Stay While Out of our House"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everyone at the hotel has bent over backwards for us. We have been displaced from our home over the past three weeks due to water damage. Jason at the front desk really took care of us. The buffet is wonderful as well as all breakfast staff. I highly recommend this hotel.
Genuine Hotels.com guest review
2 night trip Mar 21, 2013
Jana H.
US
4.0 / 5Excellent
"Mix business with pleasure"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Legacy Town Center is perfect to mix business with pleasure. If you're traveling for business with one of the many businesses along Legacy Rd in Plano, TX, this Marriott is surrounded with options for the evenings. The hotel is surrounded by shops and restaurants and even a movie theater, all withing walking distance. They have a great breakfast buffet. The only evening option for a restaurant inside the hotel is actually a bar, and it was very loud -- not recommended for families with children.
Genuine Expedia guest review
Other trip Mar 19, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
not as expected
Genuine Hotels.com guest review
1 night trip Mar 2, 2013
A Traveler
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at this Marriott because we had business in the Legacy towers next door to this hotel. The convenience of walking to our final destination was the primary determining factor in staying here. The proximity to the little shopping area was an added bonus since we could also walk. The staff was pleasant,but unremarkable. The room was clean and modern. The bed was too soft and not very comfortable and the low flow showerhead was terrible. The head was unadjustable and trying to rinse shampoo out of our hair was a chore. All in all it was a decent value and the convenience of the location overshadowed the negatives. We will stay here again if business takes us back.
Genuine Expedia guest review
Other trip Feb 11, 2013
J B
US
3.0 / 5Good
"Service"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I paid for my room via Expedia and providence clerk with a copy of the receipt. It took them about 20 mins to figure it out. Now the room was paid for in advance , but the rep swiped my card for an additional 228.00. Not knowing this my account was overdrafted my account. I asked the rep why did he swipe my card because again the room was already paid for. He said to confirm the rate which I didn't understand since I gave him my reservation and payment receipt....
Genuine Hotels.com guest review
1 night trip Jan 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Amazing!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was amazing in every way and I would highly recommend.
Genuine Hotels.com guest review
2 night trip Dec 14, 2012
Peggy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Place was beautiful, unfortunatley, as soon as we got there, our daughter got sick and we had to go home, so we were not able to stay.
Genuine Hotels.com guest review
1 night trip Dec 8, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love the location of this hotel. EASY walk to a bazillion restaurants and shops. Stay here every time I'm in Plano.
Genuine Hotels.com guest review
1 night business trip Oct 30, 2012
Brenda
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel, great neighborhood to brouse in shops, and lots of restaurant choices - all within easy walking distance.
Genuine Hotels.com guest review
1 night trip Oct 29, 2012
A Traveler
US
5.0 / 5Outstanding
"Love the room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really like the room.
Genuine Hotels.com guest review
1 night trip Oct 6, 2012
A Traveler
US
5.0 / 5Outstanding
"Great weekend with girlfriends"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My girlfriends and I had a wonderful weekend. The staff was extremely helpful. We upgraded our room to a suite which was spacious.
Genuine Expedia guest review
Other trip Sep 16, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Beautiful hotel in a great location! Absolutely beautiful surroundings. Hotel was clean and up to date. The staff were not the friendliest people and the room was kind of small. I would stay here again.
Genuine Hotels.com guest review
Other trip Aug 4, 2012
Keegan
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall it was a great experience! Wish the AC cooled the rooms a little more, but maybe due to Texas heat! Had trouble with the TV, but maintenance came and fixed quickly.
Genuine Hotels.com guest review
Other trip Jul 31, 2012
Chris
US
5.0 / 5Outstanding
"Outstanding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was outstanding.
Genuine Hotels.com guest review
Business trip Jul 30, 2012
A Traveler
US
5.0 / 5Outstanding
"Nice hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was awesome. Very helpful and accommodating. Room was clean and quiet. Great location. Lots of cool restaurants within walking distance.
Genuine Expedia guest review
Other trip Jul 23, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was very clean and comfortable. Will definetly stay there the next time in Plano, Texas.
Genuine Hotels.com guest review
Other trip Jul 9, 2012
A Traveler
US
5.0 / 5Outstanding
"For Great Service book your room here!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had to respond to this survey for one main reason - the customer service. From the bellman, front desk, cleaning staff, dinning room staff and the "engineer" that came to fix our TV and was there within 15 mins of my call, all i can say is out standing! I was upset that we had to pay for the WIFI and that I did not realize that a "standard" room did not come with a mini frig but that was my fault for not "reading the fine print" but to be honest the top quality customer service made those 2 issues non issues by the end of our stay. The facility was beautiful and well kept. You could walk from the hotel 1/2 block to multiple restaurants and stores. I would recommend this to anyone and if I was in the area again I would definitely stay there.
Genuine Expedia guest review
Other trip Jun 26, 2012
A Traveler
US
5.0 / 5Outstanding
"Loved the surrounding neighborhood"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel staff went out of their way to make our stay pleasant. They were sincere in their desire to help us with any questions. It was great to be able to walk to shops and restaurants and a beautiful manmade pond.
Genuine Hotels.com guest review
Other trip Jun 23, 2012
Randy S.
US
1.0 / 5Poor
"Way over priced for what you get"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
In general, very expensive hotel for what you get. Everything is extra, internet, breakfast, etc. Better off staying at the Aloft, or NYLO, down the street.
Genuine Hotels.com guest review
Other trip Jun 22, 2012
A Traveler
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Location was great - restaurants, shops, and bars in walking distance. The room itself was OK, but the bed was very uncomfortable. Also, the bed linens were put on wrong so everything kept falling off in the middle of the night... very inconvenient!
Genuine Hotels.com guest review
Other trip Jun 7, 2012
AJM
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Overall the hotel is fine. I felt that the rooms were fairly small for the location and price. The one thing that I was disappointed in was that there was a per day charge for Wi Fi. Most quality hotels now provide this service free.
Genuine Hotels.com guest review
Other trip Jun 6, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"As expected - which is good!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great venue close to Plano town centre. The hotel was as expected for an area like Plano with complementary shuttles to Stonebriar. My only concern (and it is not an issue with the hotel) is the distance from the airport means an expensive cab ride. Otherwise all good, great people very friendly with modern rooms.
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Anthony, Thank you so much for choosing to stay with us. I’m so glad you were able to enjoy the Shops of Legacy and all the venues it has to offer. We very much appreciate your business and would love the opportunity to welcome you back.
3 night family trip Nov 13, 2014
Anthony
AU
4.0 / 5Excellent
"nice area"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
area is good, very convenient with walking distance restsurant
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
BTraveller, Thank you so much for choosing our hotel and I’m glad to hear you enjoyed your stay. The Shops of Legacy gives you access to a variety of venues close together. I hope we get the opportunity to welcome you back again.
2 night business trip Jun 26, 2014
BTraveller
AS
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very courteous staff, especially the valet service, as I had many guests visiting me because of the proximity to the fine dining with many varieties of cuisine. Looking forward to my next stay.
Genuine Hotels.com guest review
3 night trip Aug 30, 2013
A Traveler
CA
4.0 / 5Excellent
"great pillows"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff were friendly and the location perfect for a mom travelling on her own with the kids. We loved the beds and pillows.
Genuine Hotels.com guest review
2 night family trip Apr 19, 2013
A Traveler
AU
4.0 / 5Excellent
"close to all the shops and resturants at legacy"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
THE ROOM WAS VERY CLEAN , THE BED WAS COMFORTABLE, THERE WERE AMPLE SUPPLY OF TOWELS ETC, THE STAFF WAS FRIENDLY AND ACCOMODATING, AND THE HOTEL WAS SITUATED TO ALL THE NICE SHOPS AND RESTURANTS AND THEY HAD A DROP OFF AND PICK UP SERVICE WITHIN A 2 MILE RADIUS
Genuine Hotels.com guest review
2 night trip Jan 11, 2013
A Traveler
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
excellent neghibor beatifull sight
Genuine Hotels.com guest review
2 night trip Dec 7, 2012
A Traveler
MX

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Todo Bien!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
En general muy bien. el hotel bien. no extraordinario, pero muy bien, en la mera zona.
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Luis , Muchas gracias por elegir nuestro hotel y me alegra saber que haya disfrutado de su estancia. Agradecemos que haya tomado el tiempo para escribir una opinión . Esperamos poder darle la bienvenida de nuevo la próxima vez.
2 night romance trip Oct 31, 2014
Luis Jorge
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Thank you so much for choosing our hotel. Appreciate you taking the time to rate our hotel. We hope to welcome you back soon.
1 night family trip Feb 14, 2015
Emily
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Thank you so much for choosing our hotel. Appreciate you taking the time to rate our hotel. We hope to welcome you back soon.
1 night romance trip Feb 14, 2015
Ashley
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Thank you so much for choosing our hotel. Appreciate you taking the time to rate our hotel. We hope to welcome you back soon.
2 night romance trip Jan 23, 2015
David
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Thank you so much for choosing our hotel. Appreciate you taking the time to rate our hotel. We hope to welcome you back soon.
1 night romance trip Jan 24, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Trey, Thank you so much for choosing our hotel we appreciate you taking the time to write a review.
1 night romance trip Jan 3, 2015
Trey
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Darrell, Thank you so much for choosing to stay with us. Appreciate you taking the time to rate our hotel and your experience. We look forward to welcoming you back next time.
1 night romance trip Dec 5, 2014
Darrell
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Marc, Thank you so much for choosing our hotel. Appreciate you taking the time to write a review. We look forward to welcoming you back next time.
2 night business trip Nov 13, 2014
Marc
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Thank you so much for taking the time to review the hotel.
1 night family trip Oct 10, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews