All hotels in Plano, Texas, United States of America
1 room, 2 adults
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7121 Bishop Road, Plano, TX, 75024, United States of America, ‏‎855-239-9485
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4.5 / 5Excellent

Score breakdown (from 126 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.9
5.0 / 5Outstanding
"Great Place"
Great place. Just make sure breakfast is included in your stay.
Genuine Hotels.com guest review
1 night romance trip Nov 16, 2013
A Traveler
US
3.0 / 5Good
The room was hot when we arrived. We turned the thermostat down but it did not cool. Informed mtc and they came and fixed it. The shower did not drain well at all. The mattresses were worn out. Would not recommend to stay here. The hotel roos need updating that is commensurate with the surroundings as it is located in a beautiful part of the Legacy.
Genuine Hotels.com guest review
1 night trip Nov 15, 2013
A Traveler
US
5.0 / 5Outstanding
Awesome place to stay. The area is so fun for a mini vacation.
Genuine Hotels.com guest review
1 night trip Nov 2, 2013
Feliz
US
5.0 / 5Outstanding
"Perfect place!"
My wife and I wanted to get away for one night to do some life planning and catch up on things. We wanted to stay near our home so as not to spend much time traveling. This was perfect. The hotel was great! The area was perfect for what we wanted to do. Great meals. Opportunity for working out outdoors. It couldn't have been better. We valet parked the car and walked everywhere we went.
Genuine Expedia guest review
Other trip Nov 3, 2013
Dwayne
US
5.0 / 5Outstanding
"Within Walking Distance of Shops of Legacy"
I chose this hotel because it is very close to all of the shops of Legacy. I really liked being able to walk to dinner and then around the large pond outside of the hotel. The room itself was nice and clean. I only wished that the beds were a little softer, but that is my personal preference.
Genuine Hotels.com guest review
1 night trip Oct 18, 2013
Jeremy
US
5.0 / 5Outstanding
This is our 8-10th time to stay at this Hotel in a row over last 6 years. At this point we don't consider staying anyplace else in Dallas.
Genuine Hotels.com guest review
2 night trip with friends Oct 11, 2013
George
US
5.0 / 5Outstanding
"perfect location; close to shops and restaurants"
pleasent stay; nice staff room was ready on time. can highly reccomend and will stay there again when in Dallas area.
Genuine Expedia guest review
Other trip Oct 7, 2013
A Traveler
US
4.0 / 5Excellent
"Great birthday weekend"
Staff was wonderful! Valet is around $17. Walking distance to everything.
Genuine Expedia guest review
Other trip Sep 28, 2013
A Traveler
US
5.0 / 5Outstanding
"I love this hotel"
It was a blast of a bachelorette party
Genuine Hotels.com guest review
1 night trip Sep 7, 2013
Jackie G
US
5.0 / 5Outstanding
"Great hotel in N Texas"
We always stay at the Marriott Shops at legacy when we need a night away from it all!
Genuine Expedia guest review
Other trip Sep 9, 2013
chris
US
5.0 / 5Outstanding
"me time"
Only reason "maintenance of hotel" is rated 4 is b/c the soda machine on the 6th flr tricked me by half way dispensing my pepsi; so i paid for 2nd soda, thinking it would knock my soda down , but instead my water came out :( Well, hotel security just happen to be walking my floor and seen I was frustrated with what happened, he then went and brought me back 2 nice cold cans of coke!! :) which is what I originally wanted & the closest thing the vending machine had was pepsi. so I guess in end it wasn't so bad! they deserve 5 stars from me. ( I changed it)
Genuine Hotels.com guest review
1 night trip Aug 31, 2013
Verity
US
3.0 / 5Good
"Bed too hard and uncomfortable."
Hard bed was uncomfortable. Better in-room coffee machine needed. Need a softer, lighter blanket on the bed.
Genuine Expedia guest review
Other trip Sep 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Was there for business."
Great shopping and restaurants. Was there for business
Genuine Expedia guest review
Other trip Aug 31, 2013
Tricia
US
3.0 / 5Good
"Not so much..."
It was a nice hotel and great location but not worth the money!
Genuine Hotels.com guest review
2 night trip Aug 17, 2013
A Traveler
US
5.0 / 5Outstanding
"Wonderful hotel"
Love this hotel!! Very clean and and the staff was wonderful. Our room was very clean and comfortable. We did not eat at the hotel but we did swim and the pool was small but nice and clean our only disappointment was the $12 small cup margaritas but at least they didn't disappoint with how strong they were! :) we will definitely stay here again and I recommend this hotel to anyone.
Genuine Expedia guest review
Other trip Aug 19, 2013
meagan
US
5.0 / 5Outstanding
"Awesome !"
Very nice area ! I will definitely stay there again , cute shopping area within walking distance The hotel was very clean
Genuine Hotels.com guest review
3 night business trip Jul 26, 2013
Cathy
US
1.0 / 5Poor
"Disappointing"
Room was fine, hotel was fine but your accounting department lacks knowledge in dealing with Expedia and their customers. Kept getting charges to my credit card that were taken care of by Expedia. Had to have Expedia call several times to get this worked out because every day there were new charges to my credit card for the room. The room was booked and paid for by Expedia, not myself. I do not appreciate Marriott holding hundreds of dollars on my credit card for charges not applicable. If this was a debit card you would have really caused problems for my family. Hom many times is it really necessary for Expedia and myself to call and explain the same thing?
Genuine Expedia guest review
Other trip Jul 30, 2013
Val
US
5.0 / 5Outstanding
"Great hotel at the Shops of Legacy"
Close to great restaurants and shopping. Conveniently located. Hotel is very nice. Comfortable beds. I definitely would recommend for anyone needing To stay in Plano/frisco area
Genuine Expedia guest review
Other trip Jun 10, 2013
ali
US
4.0 / 5Excellent
"Staycation away from home..."
The room was laid out nicely and held sufficient amenities for our stay. It hasn't had a dusting in quite sometime though. Bathrooms were small but had good water pressure but no fans in the bathroom meant the bedroom succumbed to the smell so Bring Bathroom Spray. We were fortunate to have a can of shoe refresher. Upper floors are supposed to be the quiet floors but a group party in the suite decided to run the hall. They quieted down after a visit to their door. Staff are friendly, obliging, and eager to make your stay a pleasurable one! Benefits: walking distance to fine dining, dessert, entertainment, local park with water feature, and eclectic shopping. Cons: soundproofing needs improvement, need fans for bathrooms, frequently used for proms and other events.
Genuine Expedia guest review
Other trip Apr 15, 2013
Knit4love
US
5.0 / 5Outstanding
"super place. great location."
Clean, comfy, very helpful staff. Great down pillows.
Genuine Expedia guest review
Other trip Apr 15, 2013
A Traveler
US
5.0 / 5Outstanding
"Wonderful Stay While Out of our House"
Everyone at the hotel has bent over backwards for us. We have been displaced from our home over the past three weeks due to water damage. Jason at the front desk really took care of us. The buffet is wonderful as well as all breakfast staff. I highly recommend this hotel.
Genuine Hotels.com guest review
2 night trip Mar 21, 2013
Jana H.
US
4.0 / 5Excellent
"Mix business with pleasure"
The Legacy Town Center is perfect to mix business with pleasure. If you're traveling for business with one of the many businesses along Legacy Rd in Plano, TX, this Marriott is surrounded with options for the evenings. The hotel is surrounded by shops and restaurants and even a movie theater, all withing walking distance. They have a great breakfast buffet. The only evening option for a restaurant inside the hotel is actually a bar, and it was very loud -- not recommended for families with children.
Genuine Expedia guest review
Other trip Mar 19, 2013
A Traveler
US
3.0 / 5Good
not as expected
Genuine Hotels.com guest review
1 night trip Mar 2, 2013
A Traveler
US
4.0 / 5Excellent
"Convenient location"
We stayed at this Marriott because we had business in the Legacy towers next door to this hotel. The convenience of walking to our final destination was the primary determining factor in staying here. The proximity to the little shopping area was an added bonus since we could also walk. The staff was pleasant,but unremarkable. The room was clean and modern. The bed was too soft and not very comfortable and the low flow showerhead was terrible. The head was unadjustable and trying to rinse shampoo out of our hair was a chore. All in all it was a decent value and the convenience of the location overshadowed the negatives. We will stay here again if business takes us back.
Genuine Expedia guest review
Other trip Feb 11, 2013
J B
US
3.0 / 5Good
"Service"
I paid for my room via Expedia and providence clerk with a copy of the receipt. It took them about 20 mins to figure it out. Now the room was paid for in advance , but the rep swiped my card for an additional 228.00. Not knowing this my account was overdrafted my account. I asked the rep why did he swipe my card because again the room was already paid for. He said to confirm the rate which I didn't understand since I gave him my reservation and payment receipt....
Genuine Hotels.com guest review
1 night trip Jan 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Amazing!"
It was amazing in every way and I would highly recommend.
Genuine Hotels.com guest review
2 night trip Dec 14, 2012
Peggy
US
5.0 / 5Outstanding
Place was beautiful, unfortunatley, as soon as we got there, our daughter got sick and we had to go home, so we were not able to stay.
Genuine Hotels.com guest review
1 night trip Dec 8, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Place to Stay"
Love the location of this hotel. EASY walk to a bazillion restaurants and shops. Stay here every time I'm in Plano.
Genuine Hotels.com guest review
1 night business trip Oct 30, 2012
Brenda
US
5.0 / 5Outstanding
"Great Hotel"
Very nice hotel, great neighborhood to brouse in shops, and lots of restaurant choices - all within easy walking distance.
Genuine Hotels.com guest review
1 night trip Oct 29, 2012
A Traveler
US
5.0 / 5Outstanding
"Love the room"
I really like the room.
Genuine Hotels.com guest review
1 night trip Oct 6, 2012
A Traveler
US
5.0 / 5Outstanding
"Great weekend with girlfriends"
My girlfriends and I had a wonderful weekend. The staff was extremely helpful. We upgraded our room to a suite which was spacious.
Genuine Expedia guest review
Other trip Sep 16, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"I'll Be Back!!!"
Great facility and even better location
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Warren, Thank you so much for choosing our hotel for your stay and taking the time to write a review. We look forward to welcoming you back!
3 night trip with friends May 14, 2015
Warren
CA
4.0 / 5Excellent
"As expected - which is good!!"
A great venue close to Plano town centre. The hotel was as expected for an area like Plano with complementary shuttles to Stonebriar. My only concern (and it is not an issue with the hotel) is the distance from the airport means an expensive cab ride. Otherwise all good, great people very friendly with modern rooms.
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Anthony, Thank you so much for choosing to stay with us. I’m so glad you were able to enjoy the Shops of Legacy and all the venues it has to offer. We very much appreciate your business and would love the opportunity to welcome you back.
3 night family trip Nov 13, 2014
Anthony
AU
4.0 / 5Excellent
"nice area"
area is good, very convenient with walking distance restsurant
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
BTraveller, Thank you so much for choosing our hotel and I’m glad to hear you enjoyed your stay. The Shops of Legacy gives you access to a variety of venues close together. I hope we get the opportunity to welcome you back again.
2 night business trip Jun 26, 2014
BTraveller
AS
5.0 / 5Outstanding
Very courteous staff, especially the valet service, as I had many guests visiting me because of the proximity to the fine dining with many varieties of cuisine. Looking forward to my next stay.
Genuine Hotels.com guest review
3 night trip Aug 30, 2013
A Traveler
CA
4.0 / 5Excellent
"great pillows"
The staff were friendly and the location perfect for a mom travelling on her own with the kids. We loved the beds and pillows.
Genuine Hotels.com guest review
2 night family trip Apr 19, 2013
A Traveler
AU
4.0 / 5Excellent
"close to all the shops and resturants at legacy"
THE ROOM WAS VERY CLEAN , THE BED WAS COMFORTABLE, THERE WERE AMPLE SUPPLY OF TOWELS ETC, THE STAFF WAS FRIENDLY AND ACCOMODATING, AND THE HOTEL WAS SITUATED TO ALL THE NICE SHOPS AND RESTURANTS AND THEY HAD A DROP OFF AND PICK UP SERVICE WITHIN A 2 MILE RADIUS
Genuine Hotels.com guest review
2 night trip Jan 11, 2013
A Traveler
MX
5.0 / 5Outstanding
excellent neghibor beatifull sight
Genuine Hotels.com guest review
2 night trip Dec 7, 2012
A Traveler
MX

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Todo Bien!"
En general muy bien. el hotel bien. no extraordinario, pero muy bien, en la mera zona.
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Luis , Muchas gracias por elegir nuestro hotel y me alegra saber que haya disfrutado de su estancia. Agradecemos que haya tomado el tiempo para escribir una opinión . Esperamos poder darle la bienvenida de nuevo la próxima vez.
2 night romance trip Oct 31, 2014
Luis Jorge
MX
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Mandy, Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
2 night family trip Jun 27, 2015
Mandy
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Mark, Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
2 night business trip Jun 12, 2015
Mark
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Tamara, Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
3 night family trip Jun 4, 2015
Tamara
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Thank you for choosing our hotel for your stay and taking the time to rate your experience.
2 night business trip May 26, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Thank you so much for choosing our hotel. Appreciate you taking the time to rate our hotel. We hope to welcome you back soon.
1 night family trip Feb 14, 2015
Emily
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Thank you so much for choosing our hotel. Appreciate you taking the time to rate our hotel. We hope to welcome you back soon.
1 night romance trip Feb 14, 2015
Ashley
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Thank you so much for choosing our hotel. Appreciate you taking the time to rate our hotel. We hope to welcome you back soon.
2 night romance trip Jan 23, 2015
David
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Thank you so much for choosing our hotel. Appreciate you taking the time to rate our hotel. We hope to welcome you back soon.
1 night romance trip Jan 24, 2015
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Trey, Thank you so much for choosing our hotel we appreciate you taking the time to write a review.
1 night romance trip Jan 3, 2015
Trey
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Darrell, Thank you so much for choosing to stay with us. Appreciate you taking the time to rate our hotel and your experience. We look forward to welcoming you back next time.
1 night romance trip Dec 5, 2014
Darrell
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Dallas/Plano Marriott at Legacy Town Center
Marc, Thank you so much for choosing our hotel. Appreciate you taking the time to write a review. We look forward to welcoming you back next time.
2 night business trip Nov 13, 2014
Marc
US
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