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"Nice Quiet place and convenient, clean"Reviewed by a Hotels.com guest on May 5, 2012
Just spent a night while preparing for a flight out. Room was quiet and clean. Hotel staff was friendly.
"Enjoyed my stay the first time"Reviewed by a Hotels.com guest on May 5, 2012
Location and quality we're great!
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"Close of places i wanted to visit and free car par"Reviewed by a Hotels.com guest on May 5, 2012
I enjoyed my stay ,
Location.
The Doubletree Hotel Chicago O'Hare Airport Rosemont is connected via walkway to the Donald E. Stephens Convention and Conference Center in Rosemont, Ill. This property stands a half-mile from the Rosemont Theatre and less than 3 miles from the Allstate Arena. The hotel is located one-quarter mile from the EL train that provides transportation to downtown Chicago attractions.
Hotel Features.
The hotel's urban-chic lobby features black-and-white checked floors, mocha-colored walls, and ivory pillars and trim. Dining is offered at Gibson's Steakhouse which features prime steaks and seafood. The casual BC Bistro and Lounge serves regional American cuisine. The Coffee Shop serves Starbucks coffee, pastries, salads and sandwiches. A 24-hour business center offers 3 computer stations, a UPS drop box and Fed Ex services. This hotel offers 13,000 square feet of event space. High-speed wired and wireless Internet access (surcharge) are available in public areas. Recreational amenities include an indoor pool and a whirlpool tub. A limited-hour, complimentary fitness center is equipped with free weights, elliptical machines and treadmills.
Complimentary shuttle service to and from O'Hare Airport is available from 4 AM to midnight, with a pick-up point at the Hotel/Bus Shuttle Center Door #3. Guests may contact the hotel for shuttle times.
Guestrooms.
This 10-story hotel offers 369 guestrooms with sofa beds, desks, ergonomic chairs, and oversized armchairs paired with ottomans. High-speed wired and wireless Internet access (surcharge) is available in each room. Armoires conceal 25-inch televisions with TV Internet access (surcharge). Sweet Dreams beds feature pillowtop mattresses, down comforters, duvets and down pillows. Bathrooms include granite vanities, separate showers and bathtubs, and Neutrogena toiletries. Complimentary weekday newspapers are provided.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Gibsons Steakhouse - This outpost of the well-known Chicago steakhouse features prime steaks and seafood for lunch and dinner. This fine-dining restaurant includes a bar.
BC Bistro and Lounge - This casual restaurant offers regional American cuisine for breakfast, lunch, and dinner. Daily breakfast buffet with a cooked-to-order omelet station. A children's menu is available.
Coffee Shop - A lobby coffee shop and newsstand serving Starbucks coffee, pastries, salads, and sandwiches from early morning until early afternoon.
Muvico Theaters (cinema) and the Rosemont Theatre (performing arts center) are both within walking distance from the hotel.
The on-site fitness center has free weights, elliptical machines, and treadmills. An indoor pool, whirlpool tub, and locker rooms are adjacent to the fitness center.
One mile from the hotel, Dunn Park has tennis courts and a public play area. Ten miles away, Fox Run Golf Links offers an 18-hole public golf course.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Guests are asked to check-in before parking their vehicle.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Close to the airport"
I booked a room with a king bed. When we arrived we were told that weren't any available. Got a room with two double beds...why reserve in advance if I'm not going to get what I reserved?
"Jack J"
Hotel was full of Lunatics , A friday Night where they were still out Partying out in the halls way beyond 3AM . I realize they are close to the convention center , However , wild partying till 6 Am ?? with no control ? Oh well the rest of us working folks had to go to work at 5AM What a bummer
This guest did not leave a comment.
This guest did not leave a comment.
"Nice place"
Clean rooms, nice buffet breakfast with made to order omelets! My only complaint is that the double queen beds are more like full size beds. Friendly front desk employees also .
This guest did not leave a comment.
This guest did not leave a comment.
Nothing special. Typical Doubletree. Close to airport
"Charged for parking"
The only thing i didnt like was the charge i had to pay for parking when i stayed there that i was not aware of when i booked the room.
"Good Hotel"
Stayed there twice in two months. Hotel was fine, but price was about 75% more in March, than it was in January. The Hotel restaurant was bad both times. Menu was partially unavailable and food was barely palatable. The bar was OK. Hotel bell captain was very good and cooperative.
"Great Stay"
I stayed at the doubletree for one night and it was great. I had tickets for a concert at the Rosemont and it was right down the street which was great. My room was very nice, there is no real view of anything so I could not complain about that. When I arrived I were greeted promptly and my room was ready by 2:30pm. I ate at the bistro down stairs […] which had good food. Had a swim in the indoor pool as well has relaxed in the hot tub. All in all was a very nice stay! Read more
"Great!"
More than I expected for the price!
"Double tree by Hilton Rosemount Ill"
The room was comfortable and close to the venue. The room was nice but the bathroom was repaired and was done sloppy. Had wal board still exposed adn detered from the rooms beauty but not function. Parking in the garage a nightmare and very costly be prepared for 13 dollars a day for parking. I suggest using valet parking to be less stressful in the […] parking. overall not bad place. Not near airport adn occational you could hear the jets, though not a bother. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"Great location, service, and amenities."
We had a quick stay at the hotel but everything went smoothly. They won my heart with courtesy and a quick check-in, not to mention warm cookies. The room was very spacious, clean, and quiet. We took advantage of the free shuttle to the airport which was convenient. I would stay here again.
very poor drivers
"Really is 4 Diamond..."
I was not there long but everything was 100%. Very classy without being stuffy. Full service hotel without full service pricing.
"No WIFI?"
Although the hotel was clean, the shuttle from the airport was late and there was no WIFI in the room. In the year 2012, it is a bit rediculous to market yourself as a WIFI hotel when you can only get the WIFI free in the lobby (you have to pay $12 for 24 hours in the room).
This guest did not leave a comment.
"Parking"
The only thing that I did not like about this hotel was the additional fee for parking. I didn't realize that I was going to have to pay $20 a day for parking.
"Hi!"
Everything was very good, especially the cookies, the free early morning coffee and the free transportation to the airport, too bad the parking was not free, thanks!
"Wonderful Xmas Stay"
Relaxing, quiet, friendly staff, this was a Xmas escape for my girlfriend and I immediately after Xmas. It is in a great location with covered parking that has easy access to the hotel. Rooms are spacious and clean with large bathrooms that have both a bath tub and a very large shower. Nice pool and work out facilities. Got a great deal for holiday […] weekend. Read more
"very comfortable stay"
Nice hotel. Very clean(if maybe a little bland), but the cookie that you get when you check in is amazing, great shower, and one of the most comfortable beds I have ever slept in. Didn't require much in the way of service, but everyone I encountered was very nice. Wouldn't hesitate to recommend.
"Excellent Front Desk"
Very professional staff at front desk, any questions that I had were answered. They are very guest friendly, even while one Front desk agent had to be back in the morning after she had left that previous night. Downside is that you have to pay 21.00 dollars a day for wi-fi. But it is a quality hotel.
"Great value for your money"
I really liked this hotel. Clean, shuttle disponible every 30 minutes, comfortable bed. My plane was set to depart early in the morning from ORD, so decided to spend the night in Chicago. This hotel was at most 10 min away from the airport. The only cons were 1) their automatic doors are permanently closed so getting inside with my heavy luggage was […] challenging and no one helped me opening the manual doors 2) I had to load my own luggage inside the outbound shuttle 3) the food at the restaurant was flavorless. Read more
Great facility-very good value
"conference stay"
Perfect location, excellent accomendations- always stay here for my conference- good value
"Good location. Parking is awful"
We were showing our dogs at the Convention Center It was very convenient, right across the street. The beds were comfortable room was large and clean. There are 2 restaurants, Gibsons Steak House was very nice but pricey. The Bistro was nice too and a bit more resonable. The staff was great. There was valet parking but it cost $28.00 per night per vehicle […] wether or not you used your car or not. If you parked in the garage it was a long hike and an hourly rate. Read more
"Too expensive for what we got."
We stayed here while our daughter had a huge Irish dancing tournament nearby, so lots of families were here, some with extended family and lots of children. The pool was too strong with chlorine one night during our stay. We also paid a good premium to get breakfast-there were no omelets this weekend since it was Thanksgiving weekend. This was our […] 3rd stay and we paid premium prices to get breakfast. We also chose this hotel because of the pool, so these 2 issues kind of made our stay at this hotel not worth the money. When the hotel is booked as full as I am sure it was this weekend, then they should have had a full breakfast, even if it was a holiday weekend. The guests should get their money's worth. We certainly did not this time. Read more
This guest did not leave a comment.
"close to Rosemont Theatre"
Very nice rooms, bed very comfortable! Staff very friendly. Would recommend!
"Rosemont Double Tree"
Great hotel, was mostly looking for a hotel near the blue line metro and this was perfect. The rosemont area has lots of hotels and we were pleasantly surprised by how nice the hotel was. Our bathroom had an oversized shower AND bathtub. I would definitely recommend this hotel for anyone in the Chicago area who doesn't mind the 45 minute public transit […] commute to the city in exchange for a great price. Read more
"Nice Place, but ..."
Do not let them put you in Room 217, or to be safe, don't let them put you on the 2nd floor anywhere near the pool. We stayed two nights, and Room 217 is directly across from the pool entrance. The door to the pool is spring-loaded, and SLAMS every time its opened. There was some sort of children's group on the nights we stayed, and the kids were in […] and out of that door all day long, into the evening, until after 10 pm on both nights. They finally stopped about 10:15 or so, but started up again the following mornings at about 9:00 am. So, if you plan to turn in early, or sleep late, you can forget it if you are anywhere on the 2nd floor. The staff is friendly and very courteous. No problems there at all. The two restaurants are pricey, but nice if you want to pay those prices. If you're looking for a cheap quick burger, you'll need to get a cab or drive about a mile to get to the cheaper places. You do hear jets taking off from O'Hare until late at night, but this didn't bother us as much as the pool door slamming. If we stayed there again, we'd insist on staying away from the pool, and would probably drive, rather than rely on mass transit or cabs. A nice hotel, but they need to address the pool noise issues. Read more
This guest did not leave a comment.
This is a clean and comfortable hotel. Definitely recommend.
"Great Hotel! Close to O'Hare and Rosemont!"
Excellent hotel. The staff was very pleasant and very knowledgeable about the surrounding area. The hotel was close to alot of resturants and entertainment venues. Great steakhouse next door! I was staying overnight catching a late flight the next day so the 3pm late checkout option was AWESOME! Love, love, love this hotel!
"Doubletree Rosemont - close to Convention Center"
A nice typical Doubletree, with a Starbuck's and Gibson's Steak House attached. There was no refrigerator in the room for all that leftover Chicago pizza, but room service kindly brought one up to us immediately upon request. The bathroom was clean and large, with a bathtub and a large shower, both quite appreciated. The desk people were very pleasant […] and accommodating. Read more
"hotel pickup problem"
I arrived by blue line train at nearby station but they refused to pick me up there. I should have gone to more distant Airport train station and get shuttle from there. Hotel very convenient to Stevens Convention Center across street. Nice pool and hot tub. Free coffee in morning.
"great hotel"
this hotel was one of the best we had on our trip to chicago, and we stayed at a number of hotels. The room was very comfortable, clean, and really everything was perfect.
"Convenient, clean room...smelly hallway"
I stayed here for a convention across the street. The Doubletree had very clean rooms, a great shower, comfy beds...my only gripe was the stench in the hallway. It smelled like moldy cheese or rancid milk. I did mention it to the front desk and they called housekeeping (in case it was garbage left in the supply room) but the smell remained. I think […] it must have been milk that spilled into the hall carpet and wasn't properly shampoo'd out. Luckily it didn't smell in our room. I would stay here again. Great breakfast buffett. Attached to Gibson's. I only wish they had wi-fi included ($12 a day and only worked on one device...if I wanted it on my laptop and iphone, it would have been $12 each!) Read more
"overrated"
room was ok, beds were small, and had to pay for parking
"Double Tree is really close to the Blue Line."
This hotel was very clean. Our room air was a little stuffy, but the room was very nice. The parking was confussing because we found out that you have to pay $13 a night and you have to find the pay center inside of the parking deck to pay before you leave. It was frustrating when we tried to leave the first time and had to figure it out with no help. […] Other than that, we had a nice stay with this hotel. Read more
This guest did not leave a comment.
"Double Tree Rosemont Illinois"
Strange reason to not give this hotel a perfect rating but we stay at Double Tree hotels is for the beds & the cookies. They never had cookies for us & the entrance from garage to the hotel wouldn't allow us to enter with our rooms keys. When you arrive at your hotel at 3 am you need everything to work right. Otherwise best beds ever.
"Double Tree O'Hare - convenience for overnight sta"
The hotel was excellent from the word go. The shuttle from the airport was easy to find, timely and convenient. On arriving at the hotel I went to the front desk where there were 2 clerks to help you. They welcomed me with smiles and asked my name. In just a minute they were handing me my key and volunteering their assistance if I needed anything. This […] is the fastest and best experience I have ever had! The room was spotless and exceptionally clean. I found the restaurant a bit pricey but not unreasonable. Check out the next morning was as fast and efficient as the check in the day before. I would definitely recommend this hotel to anyone that may be going to Chicago. They helped make my stay memorable, thanks! Read more
"Great Place to stay but..."
Parking and wireless costs. All the hotels near Ohare are like that. At least the wireless could be free, it is free near the lobby but not in the room. Great place to stay very close to the airport.
"Nice and clean"
The hotel room was great. It was comfortable.
"Comfort and good location for conferences"
The hotel allowed me to check in early and have a late check-out, which was much appreciated when i had a conference to attend and work to do. The room service was timely and satisfying. The Doubletree cookie did not disappoint! I also liked having the Starbucks coffee in the lobby. I would definitely recommend the hotel to other attending conferences […] in the area. Read more
This guest did not leave a comment.
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