All hotels in Florence, Italy
1 room, 2 adults
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Vicolo dell'Oro 5, Florence, FI, 50123, Italy, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 200 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    4.7
5.0 / 5Outstanding
"Great overall boutique hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The rooms are modern, clean and updated, just as the pictures indicate. The staff was friendly and helpful for recommendations, calling taxis, etc. Convenient location for walking to all attractions in Florence. I would certainly stay there again!
Genuine Expedia guest review
Other trip Dec 3, 2012
Rachel
US
1.0 / 5Poor
"Temperature too hot!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
There were issues with the hotel heating resulting in the temperature of the room always being over 80 degrees making it very uncomfortable to sleep. Spoke to to the front desk 3 times and nothing was done to fix it. Bed was also very uncomfortable. Wouldn't recommend hotel.
Genuine Expedia guest review
Other trip Nov 23, 2012
A Traveler
US
5.0 / 5Outstanding
"centrally located for sites"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was one block off the river and within walking distance to many of the Florence sites. The room was clean.
Genuine Hotels.com guest review
2 night trip Nov 13, 2012
JK
US
4.0 / 5Excellent
"Be aware of celebrations in and around your hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was surprised the concierge or front desk staff was not aware of the once-a-year cultural weekend celebration going on in Florence on Sept 29 & 30th. All museums and galleries were open to the public for free. When I asked them to reserve tickets for the museums they did but charged me a reservation fee as well as the museum enterance fee. When I pointed out that the enterance fees to all museums were free, the hotel adjusted my bill when we checked out. It suprised me that with an event which brought a large number of people into Florence the Hotel staff didn't seem to be aware of what was going on. My feeling was that they were taking advantage of foreigners The cost of the hotel was fair enough but they charged alot for breakfast. We choose to eat breakfast at the local cafes at a quarter of the hotel price.
Genuine Expedia guest review
Other trip Oct 14, 2012
Mudlady
US
4.0 / 5Excellent
"Everything about this hotel is perfect in Florence"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the hotel and the location. It's a modern chic -- which is our style and the location is a MUST. Definitely would stay here again!
Genuine Hotels.com guest review
2 night trip Oct 1, 2012
Carrie
US
4.0 / 5Excellent
"Can't wait to be back!!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Amazing hotel! Comfortable, good size rooms, clean, modern! Wifi worked great! Location, location, location!!!!
Genuine Hotels.com guest review
4 night trip Aug 28, 2012
Travel guru
US
5.0 / 5Outstanding
"Great Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel in Florence. Directly next to the Ponte Vecchio, but not at all noisy. The roof deck bar is quite and a great place to decompress from a busy day of sightseeing with a glass of prosecco. It's modern, clean and a little on the small side, but that did not detract from the great A/C (I was there in August), and fantastic ameneties. I recommend it for a single person or a couple. As with most hotels in Europe, two beds means 2 twin bedspushed together into a king bed. My non-romantic travel partner and I made do. The service was nice and professional and for the most part, with a smile.
Genuine Hotels.com guest review
3 night trip Aug 5, 2012
Joe
US
2.0 / 5Fair
"Uncomfortable! Wouldn't return."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
We were not pleased with our stay at all. The room is very small and the service in the hotel was virtually non-existent. The most aggravating part was that the front desk controlled the AC (with an iron hand) and we had to call down for them to lower it every time we were too warm (which was often).
Genuine Hotels.com guest review
4 night trip Jun 30, 2012
Generall Happy Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location, we upgraded to premium room which was beautiful and just about had a view of the ponte vecchio. Staff couldn't have been more helpful especially Lisa on reception.
Genuine Hotels.com guest review
3 night romance trip Jun 4, 2015
Rebecca
GB
5.0 / 5Outstanding
"Fantastic stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was located in the perfect place, right by the Ponte Vecchio but tucked away from the crowds and within walking distance of all the things you would want to see in Florence. The staff were friendly and helpful, the rooms were beautifully decorated and the beds extremely comfy, and the bar was a lovely place to stop for a drink. The only things that could be faulted were that the toiletries weren't replenished even though it was clear we had used them up, and the noise from the corridor was quite loud at times.
Genuine Expedia guest review
Other trip Mar 24, 2015
Jules
GB
4.0 / 5Excellent
"Excellence at a price...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
A most enjoyable 3 day break in a hotel at the very heart of Florence. A well stocked mini bar in the room, but the prices were verging on extortionate, along with the breakfast at 28 Euros. Staff very friendly and helpful
Genuine Hotels.com guest review
3 night romance trip Mar 4, 2015
Peter
GB
5.0 / 5Outstanding
"Always a pleasure to come back to..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I love this hotel. Great location, fantastic staff, discreet, efficient service, excellent breakfast. It makes a business trip a lot more pleasurable. And now they have a great restaurant a minute away - Cafe dell'Oro. Even better
Genuine Expedia guest review
Other trip Jan 16, 2015
A Traveler
GB
5.0 / 5Outstanding
"Florence joy!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
First time to Florence, and what a gorgeous town. The Gallery Hotel was perfect. Location is spot on, walking distance to pretty much everything. Rooms are nice and decor excellent. Staff we freindly, and their English much better than my Italian. Ate at the sister restaurant one night, food was spot on and service fabulous.
Genuine Expedia guest review
Other trip Jan 7, 2015
Pete
AU
5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff were friendly and accommodation was perfect, clean and better than expected.
Genuine Expedia guest review
Other trip Dec 18, 2014
Jazz
GB
3.0 / 5Good
"Nice hotel- great location."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Very pleasant hotel in a superb location, close to the Ufizi and the Ponte Vechiio. Room comfortable and clean but surprisingly no coffee or tea making facilities which was odd for a hotel of this standard and in view of the fact that our duplex room had a nice sitting room. Staff pleasant and helpful. A word of caution- if you ask reception for a restaurant recommendation or booking you will most likely be booked into a tourist trap like the Parione.
Genuine Expedia guest review
Other trip Nov 4, 2014
Adam
GB
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff at the hotel made us feel at home and were very friendly. It's central location was great for sightseeing.
Genuine Expedia guest review
Other trip Nov 1, 2014
James
GB
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location, very helpful front desk staff. Close to all of the museums.
Genuine Expedia guest review
Other trip Oct 15, 2014
Irritated
CA
4.0 / 5Excellent
"Very good location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Apart from the cost of breakfast, all excellent. Great staff
Genuine Expedia guest review
Other trip Oct 13, 2014
Simon
GB
5.0 / 5Outstanding
"Loved everything about this Boutique Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Amazing staff! Great breakfast! Great Bar! We really enjoyed our stay at this hotel.
Genuine Expedia guest review
Other trip Oct 2, 2014
JD
CA
5.0 / 5Outstanding
"Fabulous hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were upgraded to a suite, which was a lovely surprise. The hotel staff is very attentive, the rooms are very quiet, and the location is perfect for seeing the beauty of medieval Florence. It is located about 150 metres from the Ponte Vecchio - busy in summer, but so convenient for walking around Florence. Caffe Dell'Oro is absolutely superb - phenomenal food and great value for the quality of the food and service. Only complaint is that the WiFi signal is weak, intermittent at best, in the rooms at the back of the hotel. Altogether, an amazing hotel and I would definitely stay there again!
Genuine Hotels.com guest review
4 night business trip Sep 16, 2014
Barbara
CA
3.0 / 5Good
"Great location... Hotel not Great"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Just overall nothing to say that the hotel was any good. Room wasn't overly clean. The staff didn't respond very well to any issues we had. Our room was so noisy on the 1st night that we actually got no sleep. (no apology from hotel staff) The noise was from the kitchen/ glass collecting area for the bar. If you get any of the rooms 108, 208 etc i suggest you request to move.
Genuine Hotels.com guest review
2 night romance trip Sep 12, 2014
SImon
GB
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Cool Hotel, Bathroom too small. Breakfast very expensive.
Genuine Hotels.com guest review
3 night trip Aug 29, 2014
A Traveler
GB
5.0 / 5Outstanding
"Fall in love with Firenze"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Our first visit to Florence and we couldn't have wished for a better introduction to a beautiful city from the wonderful staff in a fabulous hotel. They even managed, without the slightest hint of fuss, to overcome the difficulties of dealing with a confused and disorientated tourist (me) who had messed up the reservation dates. I couldn't recommend them highly enough.
Genuine Expedia guest review
Other trip Aug 28, 2014
JB
GB
5.0 / 5Outstanding
"great location. great hotel. great service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
gallery art hotel was a sheer delight. 5 to 10 mins walking distance from all major spots of Florence. whether its Uffizi gallery, main square, academia; every major tourist spot is within easy walking distance. lots of eating joints and shopping in close proximity. this hotel's décor and style is truly chic. staff was very courteous. we loved this hotel out n out.
Genuine Hotels.com guest review
2 night trip Aug 13, 2014
anvita nath
IN
3.0 / 5Good
"Great hotel but disappointing room given the price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely hotel and amazing location but the Prestige room was really no different to the one below it and the air conditioning didn't get cold at all. We didn't partake in breakfast at 18 Euro per person per day (28 Euro if not pre-paid up front). Other than that, great service and lovely hotel.
Genuine Hotels.com guest review
4 night romance trip Jul 29, 2014
A Traveler
GB
5.0 / 5Outstanding
"Hotel in the centre of Florence"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is part of the Lugano group. We stayed before in the Continental which is next door to the Gallery Art. The GA is a very modern hotel, we stayed in the double room overlooking the courtyard. The room was a little on the small size with a rather large desk at the end of the bed which was a bit in the way. Breakfast was nice, not to varied but all good quality. When you are in the GA you can make use of the roofbar in the Continental which is amazing. The staff is extremely helpful and friendly. The hotel is in a excellent location. Their latest addition to the group: the Portrait , which is next to the GA, has bikes you can hire. we thoroughly enjoyed our stay at the GA.
Genuine Expedia guest review
Other trip Aug 3, 2014
Kathinka
GB
5.0 / 5Outstanding
"Excellent location. Very nice decor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel is nice and in excellent condition. Location is great. Within short walking distance to main tourist attractions within Florence. The exterior of the hotel building is very cool looking. Price is reasonable. Highly recommended.
Genuine Hotels.com guest review
1 night family trip Jul 18, 2014
Freda
AS
5.0 / 5Outstanding
"excellent hotel in a perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
warm welcome and staff friendly and very informative and helpful. Would have appreciated tea/cofee facilities in the room. Would definitely use this hotel or its neighbour/sister hotel- Continentale again.
Genuine Expedia guest review
Other trip Jul 15, 2014
A Traveler
GB
5.0 / 5Outstanding
"One of the best hotel experiences we've ever had"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The Gallery Hotel Art was phenomenal on so many levels. The hotel is located in the heart of the historic district (15 meters from the Ponte Vecchio). It was a 20 minute drive from the Airport. Furthermore, the staff was more than accommodating and our rooms were superb. The rooms are large, well maintained and very stylish. I look forward to making the hotel my home away from home in Florence.
Genuine Hotels.com guest review
3 night trip Jul 10, 2014
Shaun
CA
4.0 / 5Excellent
"A great long weekend"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is ideally located, staff very helpful. Rooms spaceous and very clean. A great weekend spent visiting some of the many sites with a stop off in Pisa and a day trip to Lucca (train). Don't trust a sat nav to get you to the hotel as roads have recently been changed and don't be tempted to pay extra for breakfast there is a gem of a restaurant by the Omega shop. A short walk.
Genuine Expedia guest review
Other trip Jul 2, 2014
Shaun
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing location so convenient staff were very helpful we got an upgrade that was a lovely surprise highly recommend breakfast as great
Genuine Hotels.com guest review
2 night trip May 28, 2014
Anonymous
AU
4.0 / 5Excellent
"Perfect location in Florence"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Absolutely ideally situated no more than 50 metres from the Ponte Vecchio, all the major attractions of Florence are no more than 15 minutes easy stroll from this hotel - most only 5-10 minutes. Excellent restaurants, trattorias, pizzerias and bars on your doorstep, shopping at major stores and small boutiques just around the corner and all the wonderful, beautiful architecture of Florence everywhere you look.
Genuine Expedia guest review
Other trip May 15, 2014
C
GB
5.0 / 5Outstanding
"Superb hotel close to all the major sights"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We booked a deluxe room but upon arrival were upgraded to a top floor studio with a terrace. The room was very spacious and modern, decorated in a contemporary style and had a gallery consisting of a desk and sofa with windows to two sides. Triple French doors opened to the large terrace area with fabulous views of the city. The hotel was very close to excellent restaurants and to all the major sights.
Genuine Expedia guest review
Other trip Apr 20, 2014
Angela
GB
4.0 / 5Excellent
"Great location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel got the best location close to everything
Genuine Hotels.com guest review
2 night business trip Apr 14, 2014
June
AS
5.0 / 5Outstanding
"Outstanding hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful, contemporary hotel located right at the Ponte Vecchio.
Genuine Hotels.com guest review
4 night family trip Apr 6, 2014
Dana
MX
5.0 / 5Outstanding
"Fabulous central hotel; convenient for everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was very well appointed with a great balcony and one of the most comfortable beds we have ever slept in! The hotel went the extra mile by delivering a chilled bottle of bubbly to the room on the evening of my birthday! My partner is training for the London Marathon and ran each morning that we were there and the hotel were happy to provide ice after each run to put on his sore leg. Would definitely stay here again.
Genuine Expedia guest review
Other trip Mar 12, 2014
Jane
GB
5.0 / 5Outstanding
"Fabulous hotel in a great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We thoroughly enjoyed our stay at this hotel. The staff were very welcoming and friendly, the room was beautifully presented and comfortable (although the bed was just a little firmer than I find ideal), and the facilities included a room safe which is really essential when you are travelling. It would have been nice to have been provided with bath robes. The bathroom had a great tub for soaking and a lovely large headed drench shower. The hotel's location was perfect for exploring all the 'must see' sites in Florence yet tucked away from the busy streets. Would not hesitate to stay here again when visiting Florence in the future. Why look anywhere else?
Genuine Expedia guest review
Other trip Mar 7, 2014
AP
GB
4.0 / 5Excellent
"Excellent location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good 4 star hotel - excellent location, 30 seconds from Ponte Vecchio and ideally placed for easy access to all of Florence's main attractions. Set back from the river in a courtyard type setting and our room was very quiet despite being on the first floor. Trendy, modern and would also recommend a (expensive) drink on the roof bar of the sister hotel the Continentale.
Genuine Hotels.com guest review
3 night trip Oct 31, 2013
A Traveler
GB
4.0 / 5Excellent
"A chic boutique hotel 10min away from the boutique"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel is located centrally. 10 min walk to the boutiques and a 5 min walk to the main gallery. Good location to use as a base to explore the city. Rooms are a little small though but overall nice with Ferragamo toiletries
Genuine Hotels.com guest review
3 night romance trip Oct 16, 2013
A Traveler
SG
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very pleasant hotel situated within walking distance of railway station. Excellent breakfast.
Genuine Expedia guest review
Other trip Oct 12, 2013
Anonymous
AU
4.0 / 5Excellent
"Chic hotel close to Ponte Vecchio"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyed our stay. The Gallery room was compact but comfortable and well equipped. The reception, restaurant & concierge staff were friendly.
Genuine Expedia guest review
Other trip Sep 9, 2013
Roy
GB
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We visited Florence for a four night stay as part of a tour around Tuscany. We had a hire car, which was essential for our tour but inconvenient/expensive for parking in Florence! We followed advice on one of the Tripadvisor forums though which said 'A good suggestion that is easy to find is the large “Coop” supermarket parking of Viale Nenni. The tram stop is called Nenni-Torregalli and it is a short ride (10-15 minutes) straight to Florence from here.' Parking was free here and the tram ride was €1.20 per person, each way. There was a walk then from the tram stop/train station to the hotel. The room that we stayed in had a small balcony. It was a relatively small room but was adequate for a four night stay. The bed was very comfortable, there was enough storage for our stay and there was a decent shower over the bath. As with a lot of the people in Florence, the staff were helpful but not what us Brits would call warm! The hotel felt a little impersonal compared to others that I have visited in Italy. The hotel is in a great location. It is slightly out of the tourist hustle and bustle but only a minutes walk to some of the main streets so it feels quiet but everything that you would want or need is easily walkable.
Genuine Expedia guest review
Other trip Aug 19, 2013
Monica
GB
5.0 / 5Outstanding
"Great location and nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our room was clean and comfortable, the bathroom was large and the location was perfect for exploring Florence. Staff were friendly and helpful. The hotel was overall very nice and what I had hoped for at the price point, with the added bonus of free wi-fi, which is often lacking from more expensive hotels. The cocktails in the bar were fairly pricey €13ish, but were some of the best we have had, ours also came with aperitivo of sushi, which helped to ease the pain of the bill.
Genuine Hotels.com guest review
1 night trip Aug 6, 2013
A Traveler
GB
4.0 / 5Excellent
"Great hotel for city break"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Superb location. Friendly,helpful staff. Vibrant lounge bar. Not for families though.
Genuine Expedia guest review
Other trip Jun 12, 2013
Robin
GB
5.0 / 5Outstanding
"Great for short stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, fantastic location and service. We were upgraded to a studio upon check-in! Some areas that could be better: - pillows were quite hard and flat - breakfast spread was very limited and basic; for example, you have to pay more for eggs and fresh juice
Genuine Hotels.com guest review
2 night trip May 28, 2013
Andrea
SG
5.0 / 5Outstanding
"Fabulous Hotel in Florence"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I am not sure how much more I can say about the hotel - it was superb. Everything was perfect. Tthe room was great, the service was fantastic, everyone that was working there could not have been more helpful. The greatest surprise was the food. Amazing breakfast and their main dining room for lunch and dinner was exceptional. Had one of the best dinners ever !! The location was fantastic. Very central to all the Florence sites. I personally would not stay any were else when returning to Florence. Thank you so much for finding me such an amazing hotel. My only worry is that with such great reviews I might not be able to book in there again !!
Genuine Expedia guest review
Other trip May 28, 2013
A Traveler
GB
5.0 / 5Outstanding
"stylish, quiet and perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I stayed in the Gallery Hotel on a business trip for 5 nights, along with our 1yr old baby girl. First impressions we great thanks to the fantastically friendly doorman (Salvatore) and Paolo on the front desk, who gave us a surprise upgrade. Our room was very clean, quiet and stylish and aside from a malfunctioning aircon on the first night we could not have been more pleased. The downstairs bar and restaurant was ideal for entertaining guests and holding small, more informal business meetings. The staff were pleasant with welcoming smiles. We have many more business trips planned for Florence in the near future and we intend to make the Gallery Hotel our choice of residence. Grazie mille!
Genuine Expedia guest review
Other trip May 13, 2013
A Traveler
AU
4.0 / 5Excellent
"good central location in Florence"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good hotel, great central location if you want to get to know the city. You could not be closer to all the main attractions and it is very easy to get to. The breakfast was a bit expensive, given that you could eat the same 50 meters outside the hotel for half the price.
Genuine Expedia guest review
Other trip May 13, 2013
John
IE
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Large, beautiful comfortable room. Staff were very friendly and went out of their way to be helpful. We chose to get the breakfast at 13 euros per person and it was varied, fresh and delicious. Location also great. I would definitely return to this hotel.
Genuine Expedia guest review
Other trip May 4, 2013
A Traveler
CA
4.0 / 5Excellent
"Happy family break"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
A very welcome spot in the busy city of Florence. A super experience and definitely one we'll repeat. On arrival we were greeted pleasantly & able to check in slightly early, which was much appreciated as we'd come straight from the airport. Our room was lovely and very comfortable. Staff very helpful during our stay.
Genuine Expedia guest review
Other trip Apr 26, 2013
Evelyn
GB
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