"Be aware of celebrations in and around your hotel"
I was surprised the concierge or front desk staff was not aware of the once-a-year cultural weekend celebration going on in Florence on Sept 29 & 30th. All museums and galleries were open to the public for free. When I asked them to reserve tickets for the museums they did but charged me a reservation fee as well as the museum enterance fee. When I […] pointed out that the enterance fees to all museums were free, the hotel adjusted my bill when we checked out. It suprised me that with an event which brought a large number of people into Florence the Hotel staff didn't seem to be aware of what was going on. My feeling was that they were taking advantage of foreigners The cost of the hotel was fair enough but they charged alot for breakfast. We choose to eat breakfast at the local cafes at a quarter of the hotel price. Read moreGenuine Expedia guest review
"Everything about this hotel is perfect in Florence"
Loved the hotel and the location. It's a modern chic -- which is our style and the location is a MUST. Definitely would stay here again!Genuine Hotels.com guest review
"Can't wait to be back!!!"
Amazing hotel! Comfortable, good size rooms, clean, modern! Wifi worked great! Location, location, location!!!!Genuine Hotels.com guest review
Nice hotel in Florence. Directly next to the Ponte Vecchio, but not at all noisy. The roof deck bar is quite and a great place to decompress from a busy day of sightseeing with a glass of prosecco. It's modern, clean and a little on the small side, but that did not detract from the great A/C (I was there in August), and fantastic ameneties. I recommend […] it for a single person or a couple. As with most hotels in Europe, two beds means 2 twin bedspushed together into a king bed. My non-romantic travel partner and I made do. The service was nice and professional and for the most part, with a smile. Read moreGenuine Hotels.com guest review
"Uncomfortable! Wouldn't return."
We were not pleased with our stay at all. The room is very small and the service in the hotel was virtually non-existent. The most aggravating part was that the front desk controlled the AC (with an iron hand) and we had to call down for them to lower it every time we were too warm (which was often).Genuine Hotels.com guest review
Perfect sanctuary in the midst of chaotic Florence. Quiet street and so close to the Ponte Vecchio and the Uffizi. I stayed at the hotel with my parents, and brother and his girlfriend. We enjoyed sitting in the lovely outdoor cocktail lounge each day after a long day at the museums. Terrific, exotic drinks and a generous, fresh selection, (both hot […] and cold), of antipasti at around 7 each night. The breakfast is served daily in a beautiful setting of a contemporary library. The entire hotel has a clean, modern rich decor. The staff is so warm and friendly. The rooms are pristine and so comfortable. Excellent beds, linens and well-appointed baths. For those who love their A/C, this is the place for you. Complete darkness shutters/drapery for you who would like to sleep in. The rooms are quiet! Very important to me. The whole hotel is designed in a way so that the hallways and doors keep sounds at bay. I wish every hotel had that going for them. Make sure to visit the Continentale across from the Gallery Art. They are sister properties. Go to the rooftop there for a cocktail at night and enjoy incredible views of the Palazzo Vecchio, the duomo, and the Arno vistas. Fantastico! I would recommend this property and any of the Ferragamo hotels! Thank you for the fantastic experience, Lungarno Group! Read moreGenuine Expedia guest review
"great place to stay in Florence!"
While the hotel is hard to find if you are driving (due to the number of streets that are for pedestrians only so your GPS is not always very helpful) ... it is well worth the effort it takes to track it down. Of course if you are using a taxi there is no problem. A very convenient location to all the main attractions ... walking distance to museums, […] churches, shopping and lots of good restuarants. The staff is exceedingly polite and well trained, rooms are attended to twice a day ... beds are very firm but comfortable ... wifi a little weak as you move to upper levels, almost non existent on the 7th floor. Great breakfast buffet, something for everyone, a little small so I suggest getting down early to assure immediate seating. Each room is equipped with a safe for your passports and valuables ... mini bar and TV (both CNN and EuroNews are in English) ... nice outside bar ... great sushi ... a very well maintained facility ...again the staff are extremely helpful ... everything from personally showing you around your room to maps / directions, currency exchange ... they'll even print your Boarding Pass for you! Read moreGenuine Expedia guest review
"Good, Solid Hotel"
Staff was friendly, although struggled with detailed knowledge of surrounding areas, such as bus and train lines, latest restaurants, etc. Room was tight and bed was average comfort. Decor was trendy, but nothing that would make your trip. Neighborhood was quiet and near a bus stop. Would stay again, but would also entertain other properties.Genuine Hotels.com guest review
"Best location in a hide away in the mids of city"
The Gallery Hotel Art is a good place in the heart of Old Florence. Superb location. Nice modern decor, yet somewhat not all kept in the high standards expected from an Art hotel. The hotel is cosy, nice and friendly and the rooms are nicely decorated (but not really very good). The rooftops of Florence seen from the upper floors are very nice.Yet! […] there are some drawbacks: consierge services are rather poor, rooms are small (for the price charged..), Restaurant and bar are nice but presumptuous - non of the food is really delicious. Read moreGenuine Hotels.com guest review
"Steps to Arno River and Ponte Vecchio"
Loved the location..we were within walking distance of most everything and also loved comfort and cleanliness of the hotel.Genuine Hotels.com guest review
"Excellence at a price...."
A most enjoyable 3 day break in a hotel at the very heart of Florence. A well stocked mini bar in the room, but the prices were verging on extortionate, along with the breakfast at 28 Euros. Staff very friendly and helpfulGenuine Hotels.com guest review
"Always a pleasure to come back to..."
I love this hotel. Great location, fantastic staff, discreet, efficient service, excellent breakfast. It makes a business trip a lot more pleasurable. And now they have a great restaurant a minute away - Cafe dell'Oro. Even betterGenuine Expedia guest review
First time to Florence, and what a gorgeous town. The Gallery Hotel was perfect. Location is spot on, walking distance to pretty much everything. Rooms are nice and decor excellent. Staff we freindly, and their English much better than my Italian. Ate at the sister restaurant one night, food was spot on and service fabulous.Genuine Expedia guest review
Staff were friendly and accommodation was perfect, clean and better than expected.Genuine Expedia guest review
"Nice hotel- great location."
Very pleasant hotel in a superb location, close to the Ufizi and the Ponte Vechiio. Room comfortable and clean but surprisingly no coffee or tea making facilities which was odd for a hotel of this standard and in view of the fact that our duplex room had a nice sitting room. Staff pleasant and helpful. A word of caution- if you ask reception for a restaurant […] recommendation or booking you will most likely be booked into a tourist trap like the Parione. Read moreGenuine Expedia guest review
The staff at the hotel made us feel at home and were very friendly. It's central location was great for sightseeing.Genuine Expedia guest review
Great location, very helpful front desk staff. Close to all of the museums.Genuine Expedia guest review
"Very good location"
Apart from the cost of breakfast, all excellent. Great staffGenuine Expedia guest review
"Loved everything about this Boutique Hotel"
Amazing staff! Great breakfast! Great Bar! We really enjoyed our stay at this hotel.Genuine Expedia guest review
We were upgraded to a suite, which was a lovely surprise. The hotel staff is very attentive, the rooms are very quiet, and the location is perfect for seeing the beauty of medieval Florence. It is located about 150 metres from the Ponte Vecchio - busy in summer, but so convenient for walking around Florence. Caffe Dell'Oro is absolutely superb - phenomenal […] food and great value for the quality of the food and service. Only complaint is that the WiFi signal is weak, intermittent at best, in the rooms at the back of the hotel. Altogether, an amazing hotel and I would definitely stay there again! Read moreGenuine Hotels.com guest review
"Great location... Hotel not Great"
Just overall nothing to say that the hotel was any good. Room wasn't overly clean. The staff didn't respond very well to any issues we had. Our room was so noisy on the 1st night that we actually got no sleep. (no apology from hotel staff) The noise was from the kitchen/ glass collecting area for the bar. If you get any of the rooms 108, 208 etc i suggest […] you request to move. Read moreGenuine Hotels.com guest review
Cool Hotel, Bathroom too small. Breakfast very expensive.Genuine Hotels.com guest review
"Fall in love with Firenze"
Our first visit to Florence and we couldn't have wished for a better introduction to a beautiful city from the wonderful staff in a fabulous hotel. They even managed, without the slightest hint of fuss, to overcome the difficulties of dealing with a confused and disorientated tourist (me) who had messed up the reservation dates. I couldn't recommend […] them highly enough. Read moreGenuine Expedia guest review
"great location. great hotel. great service."
gallery art hotel was a sheer delight. 5 to 10 mins walking distance from all major spots of Florence. whether its Uffizi gallery, main square, academia; every major tourist spot is within easy walking distance. lots of eating joints and shopping in close proximity. this hotel's décor and style is truly chic. staff was very courteous. we loved this […] hotel out n out. Read moreGenuine Hotels.com guest review
"Great hotel but disappointing room given the price"
Lovely hotel and amazing location but the Prestige room was really no different to the one below it and the air conditioning didn't get cold at all. We didn't partake in breakfast at 18 Euro per person per day (28 Euro if not pre-paid up front). Other than that, great service and lovely hotel.Genuine Hotels.com guest review
"Hotel in the centre of Florence"
This hotel is part of the Lugano group. We stayed before in the Continental which is next door to the Gallery Art. The GA is a very modern hotel, we stayed in the double room overlooking the courtyard. The room was a little on the small size with a rather large desk at the end of the bed which was a bit in the way. Breakfast was nice, not to varied […] but all good quality. When you are in the GA you can make use of the roofbar in the Continental which is amazing. The staff is extremely helpful and friendly. The hotel is in a excellent location. Their latest addition to the group: the Portrait , which is next to the GA, has bikes you can hire. we thoroughly enjoyed our stay at the GA. Read moreGenuine Expedia guest review
"Excellent location. Very nice decor"
Hotel is nice and in excellent condition. Location is great. Within short walking distance to main tourist attractions within Florence. The exterior of the hotel building is very cool looking. Price is reasonable. Highly recommended.Genuine Hotels.com guest review
"excellent hotel in a perfect location"
warm welcome and staff friendly and very informative and helpful. Would have appreciated tea/cofee facilities in the room. Would definitely use this hotel or its neighbour/sister hotel- Continentale again.Genuine Expedia guest review
"One of the best hotel experiences we've ever had"
The Gallery Hotel Art was phenomenal on so many levels. The hotel is located in the heart of the historic district (15 meters from the Ponte Vecchio). It was a 20 minute drive from the Airport. Furthermore, the staff was more than accommodating and our rooms were superb. The rooms are large, well maintained and very stylish. I look forward to making […] the hotel my home away from home in Florence. Read moreGenuine Hotels.com guest review
"A great long weekend"
The hotel is ideally located, staff very helpful. Rooms spaceous and very clean. A great weekend spent visiting some of the many sites with a stop off in Pisa and a day trip to Lucca (train). Don't trust a sat nav to get you to the hotel as roads have recently been changed and don't be tempted to pay extra for breakfast there is a gem of a restaurant […] by the Omega shop. A short walk. Read moreGenuine Expedia guest review
Amazing location so convenient staff were very helpful we got an upgrade that was a lovely surprise highly recommend breakfast as greatGenuine Hotels.com guest review
"Perfect location in Florence"
Absolutely ideally situated no more than 50 metres from the Ponte Vecchio, all the major attractions of Florence are no more than 15 minutes easy stroll from this hotel - most only 5-10 minutes. Excellent restaurants, trattorias, pizzerias and bars on your doorstep, shopping at major stores and small boutiques just around the corner and all the wonderful, […] beautiful architecture of Florence everywhere you look. Read moreGenuine Expedia guest review
"Superb hotel close to all the major sights"
We booked a deluxe room but upon arrival were upgraded to a top floor studio with a terrace. The room was very spacious and modern, decorated in a contemporary style and had a gallery consisting of a desk and sofa with windows to two sides. Triple French doors opened to the large terrace area with fabulous views of the city. The hotel was very close […] to excellent restaurants and to all the major sights. Read moreGenuine Expedia guest review
The hotel got the best location close to everythingGenuine Hotels.com guest review
Beautiful, contemporary hotel located right at the Ponte Vecchio.Genuine Hotels.com guest review
"Fabulous central hotel; convenient for everything"
The room was very well appointed with a great balcony and one of the most comfortable beds we have ever slept in! The hotel went the extra mile by delivering a chilled bottle of bubbly to the room on the evening of my birthday! My partner is training for the London Marathon and ran each morning that we were there and the hotel were happy to provide […] ice after each run to put on his sore leg. Would definitely stay here again. Read moreGenuine Expedia guest review
"Fabulous hotel in a great location"
We thoroughly enjoyed our stay at this hotel. The staff were very welcoming and friendly, the room was beautifully presented and comfortable (although the bed was just a little firmer than I find ideal), and the facilities included a room safe which is really essential when you are travelling. It would have been nice to have been provided with bath […] robes. The bathroom had a great tub for soaking and a lovely large headed drench shower. The hotel's location was perfect for exploring all the 'must see' sites in Florence yet tucked away from the busy streets. Would not hesitate to stay here again when visiting Florence in the future. Why look anywhere else? Read moreGenuine Expedia guest review
Good 4 star hotel - excellent location, 30 seconds from Ponte Vecchio and ideally placed for easy access to all of Florence's main attractions. Set back from the river in a courtyard type setting and our room was very quiet despite being on the first floor. Trendy, modern and would also recommend a (expensive) drink on the roof bar of the sister hotel […] the Continentale. Read moreGenuine Hotels.com guest review
"A chic boutique hotel 10min away from the boutique"
The hotel is located centrally. 10 min walk to the boutiques and a 5 min walk to the main gallery. Good location to use as a base to explore the city. Rooms are a little small though but overall nice with Ferragamo toiletriesGenuine Hotels.com guest review
Very pleasant hotel situated within walking distance of railway station. Excellent breakfast.Genuine Expedia guest review
"Chic hotel close to Ponte Vecchio"
Enjoyed our stay. The Gallery room was compact but comfortable and well equipped. The reception, restaurant & concierge staff were friendly.Genuine Expedia guest review
We visited Florence for a four night stay as part of a tour around Tuscany. We had a hire car, which was essential for our tour but inconvenient/expensive for parking in Florence! We followed advice on one of the Tripadvisor forums though which said 'A good suggestion that is easy to find is the large “Coop” supermarket parking of Viale Nenni. The tram […] stop is called Nenni-Torregalli and it is a short ride (10-15 minutes) straight to Florence from here.' Parking was free here and the tram ride was €1.20 per person, each way. There was a walk then from the tram stop/train station to the hotel. The room that we stayed in had a small balcony. It was a relatively small room but was adequate for a four night stay. The bed was very comfortable, there was enough storage for our stay and there was a decent shower over the bath. As with a lot of the people in Florence, the staff were helpful but not what us Brits would call warm! The hotel felt a little impersonal compared to others that I have visited in Italy. The hotel is in a great location. It is slightly out of the tourist hustle and bustle but only a minutes walk to some of the main streets so it feels quiet but everything that you would want or need is easily walkable. Read moreGenuine Expedia guest review
"Great location and nice hotel"
Our room was clean and comfortable, the bathroom was large and the location was perfect for exploring Florence. Staff were friendly and helpful. The hotel was overall very nice and what I had hoped for at the price point, with the added bonus of free wi-fi, which is often lacking from more expensive hotels. The cocktails in the bar were fairly pricey […] €13ish, but were some of the best we have had, ours also came with aperitivo of sushi, which helped to ease the pain of the bill. Read moreGenuine Hotels.com guest review
"Great hotel for city break"
Superb location. Friendly,helpful staff. Vibrant lounge bar. Not for families though.Genuine Expedia guest review
"Great for short stay"
Great hotel, fantastic location and service. We were upgraded to a studio upon check-in! Some areas that could be better: - pillows were quite hard and flat - breakfast spread was very limited and basic; for example, you have to pay more for eggs and fresh juiceGenuine Hotels.com guest review
"Fabulous Hotel in Florence"
I am not sure how much more I can say about the hotel - it was superb. Everything was perfect. Tthe room was great, the service was fantastic, everyone that was working there could not have been more helpful. The greatest surprise was the food. Amazing breakfast and their main dining room for lunch and dinner was exceptional. Had one of the best dinners […] ever !! The location was fantastic. Very central to all the Florence sites. I personally would not stay any were else when returning to Florence. Thank you so much for finding me such an amazing hotel. My only worry is that with such great reviews I might not be able to book in there again !! Read moreGenuine Expedia guest review
"stylish, quiet and perfect location"
My wife and I stayed in the Gallery Hotel on a business trip for 5 nights, along with our 1yr old baby girl. First impressions we great thanks to the fantastically friendly doorman (Salvatore) and Paolo on the front desk, who gave us a surprise upgrade. Our room was very clean, quiet and stylish and aside from a malfunctioning aircon on the first night […] we could not have been more pleased. The downstairs bar and restaurant was ideal for entertaining guests and holding small, more informal business meetings. The staff were pleasant with welcoming smiles. We have many more business trips planned for Florence in the near future and we intend to make the Gallery Hotel our choice of residence. Grazie mille! Read moreGenuine Expedia guest review
"good central location in Florence"
Good hotel, great central location if you want to get to know the city. You could not be closer to all the main attractions and it is very easy to get to. The breakfast was a bit expensive, given that you could eat the same 50 meters outside the hotel for half the price.Genuine Expedia guest review
Large, beautiful comfortable room. Staff were very friendly and went out of their way to be helpful. We chose to get the breakfast at 13 euros per person and it was varied, fresh and delicious. Location also great. I would definitely return to this hotel.Genuine Expedia guest review
"Happy family break"
A very welcome spot in the busy city of Florence. A super experience and definitely one we'll repeat. On arrival we were greeted pleasantly & able to check in slightly early, which was much appreciated as we'd come straight from the airport. Our room was lovely and very comfortable. Staff very helpful during our stay.Genuine Expedia guest review
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