"Great beginning of our family vacation"
Great place,great service,strongly recommended ,will do it again for sureGenuine Hotels.com guest review
My stay at the DoubleTree was fantastic. The staff is very friendly and was extremely helpful with any accommodations I needed during my stay, not to mention the cookies! I plan to book my room here on my next visit to Boston.Genuine Hotels.com guest review
"Great City Stay"
Stayed at the Doubletree for two night to go see some shows and enjoy the city. The staff is the best - the valet, bellman, front desk, restaurant/bar staff and housekeeping all are top notch - so helpful, nice and professional all at the same time. The Hotel was quiet, clean, and convenient. Food was great at Wisteria. The room was larger than expected, […] modern, and clean. Will definitely be going back! Read moreGenuine Hotels.com guest review
"Can't wait to stay here again."
Excellent Experience. Staff was friendly and professional. Very clean and very quiet room. Excellent location.Genuine Hotels.com guest review
"Great spot for theater go-ers. Caring staff."
Overnight trip to go to the theater. Perfect location. Staff efficient and helpful. Nice to have a restaurant on site. A most comfortable stay. ThanksGenuine Hotels.com guest review
Great hotel in a great location.Genuine Hotels.com guest review
Our stay was okay . We reserved a double deluxe roome with a pull out sofa. At arrival we only recieved a double. Hotel manager said there was a mix up but he never corrected the situation leaving one person in our room to sleep on the floor. We were a lil disappointed because after 3 nights of sleeping on the floor he didn't even knock off anything […] on bill. Read moreGenuine Hotels.com guest review
Perfect. Close to the theater district. Excellent staff. Food was overpriced for the quality. $$ for a small chicken sandwich and potato chips was excessive. Would not eat there again.Genuine Hotels.com guest review
great staffGenuine Hotels.com guest review
Wonderful staff. Had to wait a little while until my room was ready and the staff went above and beyond to compensate me for what I considered only minimal inconvenience. I highly recommend staying here!Genuine Hotels.com guest review
"Nice hotel...good location"
Great Hotel, good location; could potentially be understaffed.Genuine Hotels.com guest review
price and locationGenuine Hotels.com guest review
This is the most comfortable room that I have found in Boston. Best pillows in town. Great location, next to the "T" for easy access to transportation. This has become my "Go To" hotel for Boston!Genuine Hotels.com guest review
Excellent from start to finish. Wonderful serviceGenuine Hotels.com guest review
"Overpriced and overrated"
This hotel was the most expensive on our trip and was the greatest disappointment. Our room was bare bones, with none of the kinds of things we like to have in a hotel room--refrigerator, easy chair, free WIFI in our room, tub/shower combination. We had stayed in a DoubleTree in Philadelphia a few days earlier at 1/4 the price that was much nicer.Genuine Hotels.com guest review
I cannot say much about the hotel since my reservation was overbooked and I was rebooked at a different hotel outside of the city. Their solution was completely unacceptable since I did not have personal transportation and needed to be in that area for a conference. The hotel staff was less than helpful. Fortunately I was able to find a room at a different […] hotel a block away (this was after I was told numerous times that they were absolutely positive that there were no other available options). The customer service at Hotels.com was very helpful however and smoothed the situation over. Read moreGenuine Hotels.com guest review
"Very expensive for what you get"
Perhaps it is just Boston but I find the price of this hotel when you are off an interstate, on the ground floor, with a 3 ft ledge between the inside of the room and the window (dark room unless you want the park maintenance people to look in) overlooking a chain link fence outrageous. (Room 104) And wifi connection is not included. Breakfast is a […] buffet and expensive. I needed to be close to SOWA for a business event so location was good, staff was very nice, and hotel decor was fine. But Boston is outrageously expensive and this is one of the better deals they say. Yikes. Read moreGenuine Hotels.com guest review
Location of hotel excellent, staff very knowledgeable about the city. Bed, however, needed some work, bad feather pillows, even worse foam pillows, sheets always came undone - hotel needs to switch to fitted sheets to become what they think they are "5 Star" hotel. Winter blankets being used caused us to keep temp down to 60* to get a somewhat comfortable […] sleep at night. Read moreGenuine Hotels.com guest review
Staff was friendly and very helpful.Genuine Hotels.com guest review
"Walking Distance to Arts District"
I really enjoyed my one night stay at the Doubletree Hilton Boston-Downtown. The Hotel is literally steps away from the Subway which is how we arrived from Logan Airport. Check-in was quick and painless (and that cookie did not hurt!). We were 2-3 blocks away from the Arts District and we had no problems at all walking on the well lit streets with lots […] of other pedestrians. The hotel was quiet even with all the traffic on the streeets and the view at sunset and sunrise was spectacular. It was a great value, all considered. Read moreGenuine Hotels.com guest review
Our room was immaculate, newly renovated and there is not a more convenient location for anyone who has an appointment at Tufts. The front desk staff were very friendly and helpful. Could not have been more pleased with this hotel. We opted for dinner away from the hotel but did enjoy a delicious breakfast at the hotel restaurant. Parking is on the […] high side but we were allowed to remain in the lot during my morning hospital appt and did not have to leave the lot until 2:00 PM which added to the convenience. Read moreGenuine Hotels.com guest review
"Good Spot for Downtown Activities"
Very clean and nice hotel, room was spacious enough, temp controls worked great, staff very friendly and attentive. Overall, would definitely stay here again. Very convenient for downtown Boston activities.Genuine Hotels.com guest review
"Diamond in the Rough"
Near Tufts Medical Center and Chinatown. Super close to the T (subway). Some of the neighboring streets are sketchy, but the hotel itself was very clean. The rates were about $200-$250 less than hotels in the Financial District, so it was worth the extra 1/2 mile walk (which I could have done via T). The rooms seemed really clean, the bed comfortable, […] and the decor was updated. My only complaint about the room would be the lack of water pressure in the shower. Read moreGenuine Hotels.com guest review
"Nice hotel- expensive parking"
Hotel was nice but parking was $45 per vehicle. The decent price 10 minutes from Fenway was eaten up by a two vehicle parking charge of an additional $90 plus tip.Genuine Hotels.com guest review
Good rate. Would stay againGenuine Hotels.com guest review
The valet stole some items from our mini-van. Yes I forgot to lock everything up and Use the valet key so.. lesson learned Also the room was missing coffee cups bring your earplugs because noise from hallway, from the street, sirens all coming into the room very loud. room and hotel was very new and clean and very convenient to the theater district […] and chinatown Read moreGenuine Expedia guest review
FIrst time in Boston. stayed here before leaving on cruise the next day. Walked the neighborhood and felt safe. Hotel by the hospital and next to a YMCA. Close to Chinatown. Will stay here again.Genuine Expedia guest review
The rooms were very nice but we did not receive any complimentary comps such as for breakfast even tough we were asked each of the three times that we ate at the restaurant each server asked if we had any coupons,Genuine Hotels.com guest review
"Hotel great, pool not"
Only complaint was pool. The hotel does not have it's own which was not clear when we booked. You are given free access to busy YMCA's pool and gym faculties next door. It is a lap pool with one lane dedicated to hotel guests which is not good for kids who just want to play in it.Genuine Hotels.com guest review
It was expensive but convenient the neighborhood wasn't that attractive. Trash and homeless sleeping in the grate by the train stationGenuine Hotels.com guest review
So i was completely amazed by this hotel they were perfect.service was excellent within 5 minutes arriving here i was already checked in, 55 in the elevator heading to my room. With the complimentary cookie. Now the room was clean and just a very nice contemporary style i thought it was a very very nice look one of the best i have ever been in. the […] bathroom was very clean also overall i know i would stay there again Read moreGenuine Hotels.com guest review
This hotel exceeded our expectations and proved to be well worth the price we paid. Staff was friendly and very helpful. Our room was awesome! So clean and comfortable and spacious. The medical center across was our only concern. Some of the people there were a little alarming but the hotel had different routes available for us to take to feel comfortable […] and safe. Read moreGenuine Hotels.com guest review
"In the Heart of Boston"
Upon arrival we were given fresh baked cookies. The room was spacious and clean. We needed extra towels, and housekeeping brought them up to us in 5 minutes.Genuine Expedia guest review
"Able to walk or use the T"
The hotel staff was kind, friendly and knowledgable. The room was sufficient in size and the location was perfect. There were four of us in the room and we were comfortable. I would definitely recommend this hotel.Genuine Hotels.com guest review
"Too pricey for a room that share with flies"
Wife having procedure at tufts medical center across street. Got to room and fruit flies and bugs in room everything looked clean but I was grossed out. I'd never stay here again. It's way overpricedGenuine Expedia guest review
"Great weekend for baseball!"
We booked this hotel because of its distance to Fenway Park. The staff members were all super kind and helpful. We were given many wonderful suggestions for places to eat and a map to locate them, and they even checked to be sure they'd be open. The hotel was lovely...we had a great time!Genuine Expedia guest review
Tried to extend late check out from 12 to 1 "no" Can we get rollaway "no" We had rented two rooms Are rewards members Breakfast was awful long long wait Buffet never filled slow service on a sat!! $150 breakfast what a joke What a terrible experience!!!Genuine Expedia guest review
"Lack of amenities"
Very small with minimum amenities. Staff could be more friendly and assist full.Genuine Expedia guest review
Very attractive, extremely clean, friendly and hospitable staff. Loved the bar which also served food and stayed open late. The room was very comfortable. My only criticism is that there weren't enough towels for 2 people!Genuine Hotels.com guest review
"Good deal for the area relative to other options,"
Budget hotel service and quality but priced higher because of location. Elevator wasn't working, so we had to carry luggage to the upstairs lobby ourselves. No service staff were positioned on ground floor to help customers. Instead there was simply a note taped next to the elevator explaining the elevator was out of service and if any help was needed, […] to please ask. But you had to go up the stairs to the lobby/bar first to do so. Nobody greets guests at entrance below. Strange. But otherwise it's a good no-frills hotel. Not your typical Hilton chain hotel, which is much better than this. Read moreGenuine Hotels.com guest review
Very friendly staff. The rooms are clean. Not sure why it is rated 3 stars. The room is close to or pretty much like the other 4 star rated hotels. The lobby may not be too appealing as the other 4 star.Genuine Hotels.com guest review
"Well worth the money"
Fun stay, very professional, and clean rooms. The T being a ten second walk brings the value up. I will stay there again.Genuine Hotels.com guest review
"Definitely worth consideration"
The price seemed reasonable. Our view was something to be left to be desired and parking was not included (although I'm not certain how many other hotels in the area would have parking included, and if they did, I'm sure they're still charging you). They did offer overnight valet parking for less then $50 which was in and out from the time you check […] in til the time you check out. We were greeted with two warm chocolate chip cookies and when we checked out, we asked if we could have a cookie for the trip home and they gave us two. Our only minor complaint, and it is minor, was that we could hear the sirens from the ambulances constantly visiting the Tufts center directly across the street.....but it's the city, so you expect to hear some noise. Overall, the hotel staff was very nice to us and was accommodating. If you're on a budget but still want to stay somewhere nice, this place is definitely worth consideration. Read moreGenuine Hotels.com guest review
Location rooms and restuarants surrounding the hotel are great. Rooms were clean, the employees were friendly. The only issue I had was the price for parking was $46 a night which I felt was too muchGenuine Hotels.com guest review
"Very nice rooms"
Nice hotel and very nice rooms, but didn't like the area muchGenuine Expedia guest review
"Car valet theft"
Be careful when using the valet service at this hotel. My husband left his wallet in the car. Returned a few minutes later to find the wallet with id and credit cards still there. $200 in cash was gone. Only two guys were working. Both denied taking the money. The manager said his employees have been there 15 years. Sure! and they've probably been stealing […] the whole time! As for the hotel, no full-length mirror in suite, and only one mirror in entire room-- bathroom mirror. AC unit too loud. Read moreGenuine Hotels.com guest review
very clean and would recomendGenuine Hotels.com guest review
"Nice hotel with clean and comfortable rooms."
Would definitely stay here again. The hotel is clean and comfortable and is very close to a subway station which is convenient.Genuine Expedia guest review
"Pretty good for the price in Boston"
It was nice except for one snotty desk clerk.Genuine Hotels.com guest review
Love boston and the people are awsome . :-)Genuine Hotels.com guest review
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