All hotels in Boston, Massachusetts, United States of America
1 room, 2 adults
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821 Washington Street, Boston, MA, 02111, United States of America, ‏‎855-239-9478
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4.0 / 5Excellent

Score breakdown (from 778 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.1
  • Condition
    4.0
  • Neighborhood
    3.9
4.0 / 5Excellent
"Boston Hilton Chinatown"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I didn't feel the staff was as accommodating as my last stay. I needed a few things and wasn't helped with it. Not sure why a microwave is so hard to get. Wasn't given cookies Had to get things several times from my car and valet service and felt this was way to hard to do. Asked for a taxi for a specific time and was told to call 15 minutes before I needed it which I'm not sure why I had to go this twice Rooms were very nice but no tub just shower. Quiet and food on premises. Close by a lot of things to do and walking distance to Quincy market
Genuine Hotels.com guest review
1 night family trip Jan 7, 2015
Dawn
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We liked the location and the chocolate chip cookies!
Genuine Expedia guest review
Other trip Jan 14, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place and very close to Mass. General Hospt."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice place in good, convenient location.
Genuine Hotels.com guest review
1 night family trip Jan 11, 2015
William
US
5.0 / 5Outstanding
"Great convient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
very helpful and friendly staff for hospital stay, good resturants, shopping, close to everything.
Genuine Hotels.com guest review
1 night business trip Jan 11, 2015
A Traveler
US
4.0 / 5Excellent
"Excellent in downtown Boston"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel stay for my wife and me. Very good hotel from all aspects
Genuine Hotels.com guest review
1 night business trip Jan 7, 2015
James
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed at the doubletree for a weekend getaway and the hotel was near perfect! It was so clean and comfy, the staff was so polite and helpful, and the food at the restaurant was delicious! It's right next to the TUFTS hospital which I was worried about at first, but the location ended being perfect because it was right next to the subway entrance and close to a lot of restaurants and bars, and it wasnt like ambulances were waking us up all night. Only downfall is the hotel bar and restaurant are open only between 5-1130, which I think is too short of a period of time.
Genuine Expedia guest review
Other trip Jan 13, 2015
young adult
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent accomodation. Please consider the lower rates again. We loved the opportunity to stay because of the lower rates this past week!!
Genuine Expedia guest review
Other trip Jan 11, 2015
sc
US
5.0 / 5Outstanding
"Great location for a hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was great! Any place that gives me a cookie for showing up is OK with me.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Jessica
US
5.0 / 5Outstanding
"cap off to fantastic night."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
the bed was so comfortable we almost did not leave.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Chris
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent location, everything close from here, train station 10 steps away!
Genuine Expedia guest review
Other trip Jan 4, 2015
Daniel
US
5.0 / 5Outstanding
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Remodeled room. Great breakfast at Wisteria. Close to common. Amazing cookies. Overall great place! Don't listen to negative reviews!
Genuine Expedia guest review
Other trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Romantic getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location to see the city. Staff was very nice in accommodating all requests. Hotel is large, but not impersonal. Love Boston's ethnic diversity and culture, along with great cuisine. Fun to walk through Chinatown, visit the Museum of Art and then have dinner in the North End without taking any public or private transportation - a very walkable city!
Genuine Hotels.com guest review
2 night romance trip Dec 29, 2014
David
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel was okay, nothing special; nice location though.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Close to Everything"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is comfortable and close to everything. We were able to walk downtown and save on taxi. Staff is nice, nothing remarkable, but nice. Its great that they have a Starbucks inside the hotel, but it closed too early. Specially during winter, you may want to have a nice cup of coffee or chocolate, but Starbucks closes at 6pm. I would also like to point out that we were very surprised with the parking rates. We rented a car for a day and when we arrived at the hotel in the evening, we were told that parking overnight was 48 usd. We never thought it would be that much or that parking was complimentary for Double Tree guests. night rate at the Double Tree was 100, and parking was 48. this was shocking and unexpected. It was more expensive to park the car, than to rent it for a whole day. Disappointed.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Boston overnight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great I felt taken care of from the minute we walked in the front door. Food was great and the staff outstanding . We did have a fire alarm at 8am but it was handled beautifully as we all had to leave our floors. Thank you
Genuine Hotels.com guest review
1 night family trip Dec 17, 2014
Dawn
US
4.0 / 5Excellent
"Good hotel in the theater district."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Good hotel in the theater district. Across from Tufts Medical Center
Genuine Hotels.com guest review
1 night business trip Dec 21, 2014
James
US
4.0 / 5Excellent
"Good location and nice acomodations"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I strongly recommend this hotel!
Genuine Hotels.com guest review
2 night romance trip Dec 19, 2014
Renato
US
5.0 / 5Outstanding
"Great room in a great location at a good price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I regularly spend weekends in Boston. We usually opt for what seems safe, comfortable and affordable to us in a convenient location. The Doubletree fit the bill.
Genuine Expedia guest review
Other trip Dec 23, 2014
Paul
US
4.0 / 5Excellent
"Close to Downtown and a subway station; easy to mo"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
1. Greatness - location - hotel bar - clean room 2. So-so - staff attitude - air conditioner or heater had to work almost every five minutes to keep the temperature: 75 degree; noisy! - stayed on the 1st floor; nothing to see. Ugly outside.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Great beginning of our family vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place,great service,strongly recommended ,will do it again for sure
Genuine Hotels.com guest review
1 night family trip Dec 18, 2014
Simeon
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay at the DoubleTree was fantastic. The staff is very friendly and was extremely helpful with any accommodations I needed during my stay, not to mention the cookies! I plan to book my room here on my next visit to Boston.
Genuine Hotels.com guest review
1 night trip Dec 17, 2014
Jasmine
US
5.0 / 5Outstanding
"Great City Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed at the Doubletree for two night to go see some shows and enjoy the city. The staff is the best - the valet, bellman, front desk, restaurant/bar staff and housekeeping all are top notch - so helpful, nice and professional all at the same time. The Hotel was quiet, clean, and convenient. Food was great at Wisteria. The room was larger than expected, modern, and clean. Will definitely be going back!
Genuine Hotels.com guest review
2 night romance trip Dec 13, 2014
Kerry
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Right around the corner from The Wang Theatre and all decorated for the holidays! We really enjoyed our stay.
Genuine Venere guest review
Other trip Dec 18, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel, Attentive Staff, Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was a great hotel in downtown Boston near China town, Boston Plaza and State offices. Clean, and well furnished rooms. New amenities and responsive staff.
Genuine Expedia guest review
Other trip Dec 17, 2014
Anthony
US
4.0 / 5Excellent
"Comfy beds!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice rooms, great pillows! Breakfast buffet too expensive for what they offer.
Genuine Expedia guest review
Other trip Dec 17, 2014
Brian
US
5.0 / 5Outstanding
"Can't wait to stay here again."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent Experience. Staff was friendly and professional. Very clean and very quiet room. Excellent location.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
Don
US
5.0 / 5Outstanding
"Great spot for theater go-ers. Caring staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Overnight trip to go to the theater. Perfect location. Staff efficient and helpful. Nice to have a restaurant on site. A most comfortable stay. Thanks
Genuine Hotels.com guest review
1 night trip with friends Dec 9, 2014
Patricia
US
4.0 / 5Excellent
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel in a great location.
Genuine Hotels.com guest review
2 night family trip Dec 12, 2014
Matthew
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Sean at the front desk made our stay very memorable. I really enjoyed my stay and we'll definitely repeat it
Genuine Expedia guest review
Other trip Dec 14, 2014
dario
US
3.0 / 5Good
"Floor bed"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Our stay was okay . We reserved a double deluxe roome with a pull out sofa. At arrival we only recieved a double. Hotel manager said there was a mix up but he never corrected the situation leaving one person in our room to sleep on the floor. We were a lil disappointed because after 3 nights of sleeping on the floor he didn't even knock off anything on bill.
Genuine Hotels.com guest review
2 night family trip Dec 10, 2014
Carrie
US
4.0 / 5Excellent
"Great location! Wonderful staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My husband and I had a lovely time going to a show and staying at the Doubletree Hilton! The facilities were clean, comfortable, and inviting. My only problem was that the lobby is up a flight of stairs, and I had just had my knee replaced. There is a elevator (thank goodness!), but it was very slow, small, and needs some updating. All in all, a very pleasant experience!
Genuine Expedia guest review
Other trip Dec 11, 2014
Kathy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
It is a nice hotel. I would stay there again. I would recommend it to anyone. It is convenient to the subway and is walking distance to downtown Boston.
Genuine Expedia guest review
Other trip Dec 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel in Theatre District"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at this hotel to see a performance at the Wang Theatre. The hotel was very convenient and met our needs well. The staff were great and very helpful. We would definitely stay there again.
Genuine Expedia guest review
Other trip Dec 9, 2014
SRB Gator
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had a great stay at this hotel. It was convenient to our event and the room was very clean.
Genuine Expedia guest review
Other trip Dec 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Overnight stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect. Close to the theater district. Excellent staff. Food was overpriced for the quality. $$ for a small chicken sandwich and potato chips was excessive. Would not eat there again.
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Jeffrey
US
5.0 / 5Outstanding
"great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
great staff
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Richard
US
4.0 / 5Excellent
"night out show."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
great nice awsum nice ok. thats all folks dont ask me again
Genuine Expedia guest review
Other trip Dec 8, 2014
joyce
US
5.0 / 5Outstanding
"Completely satisfied!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful staff. Had to wait a little while until my room was ready and the staff went above and beyond to compensate me for what I considered only minimal inconvenience. I highly recommend staying here!
Genuine Hotels.com guest review
1 night business trip Nov 30, 2014
Caroline
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel staffs are very kind. Internet access needs additional pay, but when trouble occurred staff supported kindly.
Genuine Expedia guest review
Other trip Dec 6, 2014
Masahito
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent! Hotel is within walking distance of historical attractions, as well as the TD Garden, South Station, theater district, etc. great price great accommodations.
Genuine Expedia guest review
Other trip Nov 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Very clean and cozy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was friendly, the room was very clean, bedsheets crispy
Genuine Expedia guest review
Other trip Nov 24, 2014
julia
US
5.0 / 5Outstanding
"very nice hotel in downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very nice hotel in downtown. It's very comfortable to live there. The hotel staffs are very nice and kind. The service is very good. Room is very clean and comfort.
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Extremely convenient location. Front desk staff was top-notch. Room was immaculately clean, and also QUIET! Best catch...they give you cookies at check-in!
Genuine Expedia guest review
Other trip Nov 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel...good location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Hotel, good location; could potentially be understaffed.
Genuine Hotels.com guest review
1 night romance trip Jun 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel across from Tufts Medical Hospital"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very welcoming and accomodating. The receptionist worked out a problem right away.
Genuine Expedia guest review
Other trip Nov 20, 2014
Cilla
US
4.0 / 5Excellent
"Pats game"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
price and location
Genuine Hotels.com guest review
4 night family trip Oct 30, 2014
Mahiri
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is the most comfortable room that I have found in Boston. Best pillows in town. Great location, next to the "T" for easy access to transportation. This has become my "Go To" hotel for Boston!
Genuine Hotels.com guest review
5 night family trip Oct 26, 2014
Julie
US
5.0 / 5Outstanding
"Boston race"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent from start to finish. Wonderful service
Genuine Hotels.com guest review
2 night romance trip Oct 17, 2014
Barbara
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent for walking around Boston. Would do it again.
Genuine Expedia guest review
Other trip Oct 15, 2014
Shirley
US
1.0 / 5Poor
"Overpriced and overrated"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
This hotel was the most expensive on our trip and was the greatest disappointment. Our room was bare bones, with none of the kinds of things we like to have in a hotel room--refrigerator, easy chair, free WIFI in our room, tub/shower combination. We had stayed in a DoubleTree in Philadelphia a few days earlier at 1/4 the price that was much nicer.
Genuine Hotels.com guest review
2 night family trip Oct 8, 2014
A Traveler
US
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