All hotels in Boston, Massachusetts, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here821 Washington Street, Boston, MA, 02111, United States of America, ‏‎855-239-9478
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.0 / 5Excellent

Score breakdown (from 788 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    4.0
5.0 / 5Outstanding
"Boston overnight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great I felt taken care of from the minute we walked in the front door. Food was great and the staff outstanding . We did have a fire alarm at 8am but it was handled beautifully as we all had to leave our floors. Thank you
Genuine Hotels.com guest review
1 night family trip Dec 17, 2014
Dawn
US
4.0 / 5Excellent
"Good hotel in the theater district."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Good hotel in the theater district. Across from Tufts Medical Center
Genuine Hotels.com guest review
1 night business trip Dec 21, 2014
James
US
4.0 / 5Excellent
"Good location and nice acomodations"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I strongly recommend this hotel!
Genuine Hotels.com guest review
2 night romance trip Dec 19, 2014
Renato
US
5.0 / 5Outstanding
"Great room in a great location at a good price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I regularly spend weekends in Boston. We usually opt for what seems safe, comfortable and affordable to us in a convenient location. The Doubletree fit the bill.
Genuine Expedia guest review
Other trip Dec 23, 2014
Paul
US
4.0 / 5Excellent
"Close to Downtown and a subway station; easy to mo"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
1. Greatness - location - hotel bar - clean room 2. So-so - staff attitude - air conditioner or heater had to work almost every five minutes to keep the temperature: 75 degree; noisy! - stayed on the 1st floor; nothing to see. Ugly outside.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Great beginning of our family vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place,great service,strongly recommended ,will do it again for sure
Genuine Hotels.com guest review
1 night family trip Dec 18, 2014
Simeon
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay at the DoubleTree was fantastic. The staff is very friendly and was extremely helpful with any accommodations I needed during my stay, not to mention the cookies! I plan to book my room here on my next visit to Boston.
Genuine Hotels.com guest review
1 night trip Dec 17, 2014
Jasmine
US
5.0 / 5Outstanding
"Great City Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed at the Doubletree for two night to go see some shows and enjoy the city. The staff is the best - the valet, bellman, front desk, restaurant/bar staff and housekeeping all are top notch - so helpful, nice and professional all at the same time. The Hotel was quiet, clean, and convenient. Food was great at Wisteria. The room was larger than expected, modern, and clean. Will definitely be going back!
Genuine Hotels.com guest review
2 night romance trip Dec 13, 2014
Kerry
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Right around the corner from The Wang Theatre and all decorated for the holidays! We really enjoyed our stay.
Genuine Venere guest review
Other trip Dec 18, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel, Attentive Staff, Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was a great hotel in downtown Boston near China town, Boston Plaza and State offices. Clean, and well furnished rooms. New amenities and responsive staff.
Genuine Expedia guest review
Other trip Dec 17, 2014
Anthony
US
4.0 / 5Excellent
"Comfy beds!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice rooms, great pillows! Breakfast buffet too expensive for what they offer.
Genuine Expedia guest review
Other trip Dec 17, 2014
Brian
US
5.0 / 5Outstanding
"Can't wait to stay here again."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent Experience. Staff was friendly and professional. Very clean and very quiet room. Excellent location.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
Don
US
5.0 / 5Outstanding
"Great spot for theater go-ers. Caring staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Overnight trip to go to the theater. Perfect location. Staff efficient and helpful. Nice to have a restaurant on site. A most comfortable stay. Thanks
Genuine Hotels.com guest review
1 night trip with friends Dec 9, 2014
Patricia
US
4.0 / 5Excellent
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel in a great location.
Genuine Hotels.com guest review
2 night family trip Dec 12, 2014
Matthew
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Sean at the front desk made our stay very memorable. I really enjoyed my stay and we'll definitely repeat it
Genuine Expedia guest review
Other trip Dec 14, 2014
dario
US
3.0 / 5Good
"Floor bed"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Our stay was okay . We reserved a double deluxe roome with a pull out sofa. At arrival we only recieved a double. Hotel manager said there was a mix up but he never corrected the situation leaving one person in our room to sleep on the floor. We were a lil disappointed because after 3 nights of sleeping on the floor he didn't even knock off anything on bill.
Genuine Hotels.com guest review
2 night family trip Dec 10, 2014
Carrie
US
4.0 / 5Excellent
"Great location! Wonderful staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My husband and I had a lovely time going to a show and staying at the Doubletree Hilton! The facilities were clean, comfortable, and inviting. My only problem was that the lobby is up a flight of stairs, and I had just had my knee replaced. There is a elevator (thank goodness!), but it was very slow, small, and needs some updating. All in all, a very pleasant experience!
Genuine Expedia guest review
Other trip Dec 11, 2014
Kathy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
It is a nice hotel. I would stay there again. I would recommend it to anyone. It is convenient to the subway and is walking distance to downtown Boston.
Genuine Expedia guest review
Other trip Dec 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel in Theatre District"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at this hotel to see a performance at the Wang Theatre. The hotel was very convenient and met our needs well. The staff were great and very helpful. We would definitely stay there again.
Genuine Expedia guest review
Other trip Dec 9, 2014
SRB Gator
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had a great stay at this hotel. It was convenient to our event and the room was very clean.
Genuine Expedia guest review
Other trip Dec 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Overnight stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect. Close to the theater district. Excellent staff. Food was overpriced for the quality. $$ for a small chicken sandwich and potato chips was excessive. Would not eat there again.
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Jeffrey
US
5.0 / 5Outstanding
"great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
great staff
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Richard
US
4.0 / 5Excellent
"night out show."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
great nice awsum nice ok. thats all folks dont ask me again
Genuine Expedia guest review
Other trip Dec 8, 2014
joyce
US
5.0 / 5Outstanding
"Completely satisfied!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful staff. Had to wait a little while until my room was ready and the staff went above and beyond to compensate me for what I considered only minimal inconvenience. I highly recommend staying here!
Genuine Hotels.com guest review
1 night business trip Nov 30, 2014
Caroline
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel staffs are very kind. Internet access needs additional pay, but when trouble occurred staff supported kindly.
Genuine Expedia guest review
Other trip Dec 6, 2014
Masahito
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent! Hotel is within walking distance of historical attractions, as well as the TD Garden, South Station, theater district, etc. great price great accommodations.
Genuine Expedia guest review
Other trip Nov 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Very clean and cozy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was friendly, the room was very clean, bedsheets crispy
Genuine Expedia guest review
Other trip Nov 24, 2014
julia
US
5.0 / 5Outstanding
"very nice hotel in downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very nice hotel in downtown. It's very comfortable to live there. The hotel staffs are very nice and kind. The service is very good. Room is very clean and comfort.
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Extremely convenient location. Front desk staff was top-notch. Room was immaculately clean, and also QUIET! Best catch...they give you cookies at check-in!
Genuine Expedia guest review
Other trip Nov 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel...good location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Hotel, good location; could potentially be understaffed.
Genuine Hotels.com guest review
1 night romance trip Jun 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel across from Tufts Medical Hospital"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very welcoming and accomodating. The receptionist worked out a problem right away.
Genuine Expedia guest review
Other trip Nov 20, 2014
Cilla
US
4.0 / 5Excellent
"Pats game"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
price and location
Genuine Hotels.com guest review
4 night family trip Oct 30, 2014
Mahiri
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is the most comfortable room that I have found in Boston. Best pillows in town. Great location, next to the "T" for easy access to transportation. This has become my "Go To" hotel for Boston!
Genuine Hotels.com guest review
5 night family trip Oct 26, 2014
Julie
US
5.0 / 5Outstanding
"Boston race"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent from start to finish. Wonderful service
Genuine Hotels.com guest review
2 night romance trip Oct 17, 2014
Barbara
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent for walking around Boston. Would do it again.
Genuine Expedia guest review
Other trip Oct 15, 2014
Shirley
US
1.0 / 5Poor
"Overpriced and overrated"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
This hotel was the most expensive on our trip and was the greatest disappointment. Our room was bare bones, with none of the kinds of things we like to have in a hotel room--refrigerator, easy chair, free WIFI in our room, tub/shower combination. We had stayed in a DoubleTree in Philadelphia a few days earlier at 1/4 the price that was much nicer.
Genuine Hotels.com guest review
2 night family trip Oct 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Went to a show at the Wang Theatre"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is the 3rd hotel I've been to in Boston this summer, and DoubleTree/Hilton is by far the best and the friendiness. The hotel lobby is very warm and welcoming and it was very exciting to be there. The room was spotless including the bath room. I will b e sure to book there again.
Genuine Expedia guest review
Other trip Oct 9, 2014
Susan
US
1.0 / 5Poor
"Overbooked"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
I cannot say much about the hotel since my reservation was overbooked and I was rebooked at a different hotel outside of the city. Their solution was completely unacceptable since I did not have personal transportation and needed to be in that area for a conference. The hotel staff was less than helpful. Fortunately I was able to find a room at a different hotel a block away (this was after I was told numerous times that they were absolutely positive that there were no other available options). The customer service at Hotels.com was very helpful however and smoothed the situation over.
Genuine Hotels.com guest review
2 night business trip Sep 16, 2014
A Traveler
US
2.0 / 5Fair
"Very expensive for what you get"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
Perhaps it is just Boston but I find the price of this hotel when you are off an interstate, on the ground floor, with a 3 ft ledge between the inside of the room and the window (dark room unless you want the park maintenance people to look in) overlooking a chain link fence outrageous. (Room 104) And wifi connection is not included. Breakfast is a buffet and expensive. I needed to be close to SOWA for a business event so location was good, staff was very nice, and hotel decor was fine. But Boston is outrageously expensive and this is one of the better deals they say. Yikes.
Genuine Hotels.com guest review
4 night business trip Sep 25, 2014
Linda
US
4.0 / 5Excellent
"Boston Sightseeing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Location of hotel excellent, staff very knowledgeable about the city. Bed, however, needed some work, bad feather pillows, even worse foam pillows, sheets always came undone - hotel needs to switch to fitted sheets to become what they think they are "5 Star" hotel. Winter blankets being used caused us to keep temp down to 60* to get a somewhat comfortable sleep at night.
Genuine Hotels.com guest review
8 night family trip Sep 16, 2014
Don
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was friendly and very helpful.
Genuine Hotels.com guest review
1 night trip Sep 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Walking Distance to Arts District"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really enjoyed my one night stay at the Doubletree Hilton Boston-Downtown. The Hotel is literally steps away from the Subway which is how we arrived from Logan Airport. Check-in was quick and painless (and that cookie did not hurt!). We were 2-3 blocks away from the Arts District and we had no problems at all walking on the well lit streets with lots of other pedestrians. The hotel was quiet even with all the traffic on the streeets and the view at sunset and sunrise was spectacular. It was a great value, all considered.
Genuine Hotels.com guest review
1 night family trip Sep 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Tufts patient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Our room was immaculate, newly renovated and there is not a more convenient location for anyone who has an appointment at Tufts. The front desk staff were very friendly and helpful. Could not have been more pleased with this hotel. We opted for dinner away from the hotel but did enjoy a delicious breakfast at the hotel restaurant. Parking is on the high side but we were allowed to remain in the lot during my morning hospital appt and did not have to leave the lot until 2:00 PM which added to the convenience.
Genuine Hotels.com guest review
1 night trip Sep 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Good Spot for Downtown Activities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very clean and nice hotel, room was spacious enough, temp controls worked great, staff very friendly and attentive. Overall, would definitely stay here again. Very convenient for downtown Boston activities.
Genuine Hotels.com guest review
2 night trip Sep 19, 2014
Lazarus
US
5.0 / 5Outstanding
"Diamond in the Rough"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Near Tufts Medical Center and Chinatown. Super close to the T (subway). Some of the neighboring streets are sketchy, but the hotel itself was very clean. The rates were about $200-$250 less than hotels in the Financial District, so it was worth the extra 1/2 mile walk (which I could have done via T). The rooms seemed really clean, the bed comfortable, and the decor was updated. My only complaint about the room would be the lack of water pressure in the shower.
Genuine Hotels.com guest review
1 night trip Sep 16, 2014
Jonathan
US
5.0 / 5Outstanding
"Nice hotel- expensive parking"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was nice but parking was $45 per vehicle. The decent price 10 minutes from Fenway was eaten up by a two vehicle parking charge of an additional $90 plus tip.
Genuine Hotels.com guest review
1 night business trip Aug 30, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Good rate. Would stay again
Genuine Hotels.com guest review
1 night family trip Aug 26, 2014
MC
US
4.0 / 5Excellent
"Items Stolen!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
The valet stole some items from our mini-van. Yes I forgot to lock everything up and Use the valet key so.. lesson learned Also the room was missing coffee cups bring your earplugs because noise from hallway, from the street, sirens all coming into the room very loud. room and hotel was very new and clean and very convenient to the theater district and chinatown
Genuine Expedia guest review
Other trip Aug 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
FIrst time in Boston. stayed here before leaving on cruise the next day. Walked the neighborhood and felt safe. Hotel by the hospital and next to a YMCA. Close to Chinatown. Will stay here again.
Genuine Expedia guest review
Other trip Aug 18, 2014
Dee
US
5.0 / 5Outstanding
"convenience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The rooms were very nice but we did not receive any complimentary comps such as for breakfast even tough we were asked each of the three times that we ate at the restaurant each server asked if we had any coupons,
Genuine Hotels.com guest review
2 night trip with friends Aug 8, 2014
Pamela
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews