All hotels in New Orleans, Louisiana, United States of America
1 room, 2 adults
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820 Poydras Street, New Orleans, LA, 70112, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 462 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.7
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.5
5.0 / 5Outstanding
"Missing Nola"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I like the way you remodeled the hotel,Al,Daniel were the best as well as all your staff. Will stay there again. Please keep up the good work.
Genuine Hotels.com guest review
1 night trip with friends Mar 27, 2015
A Traveler
US
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great hotel-------everything you need is there....... cocktails in the evenings, great food every evening and breakfast every morning......free!!!!
Genuine Expedia guest review
Other trip Apr 1, 2015
theresa
US
5.0 / 5Outstanding
"A happy Bachelorette"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is a few streets over from the popular bourbon street, etc. but because of that it seemed much nicer! I went with a group of 6 girls and we were able to all stay in a suite that had 2 queen beds and a pull out couch. Plenty of room for everyone, not to mention how nice the rooms were! Also, it is very secure. You have to have a card to enter the hotel and also the elevators. They provide free drink cards as well during happy hour. We highly recommend this hotel!
Genuine Hotels.com guest review
1 night trip with friends Mar 28, 2015
A Traveler
US
4.0 / 5Excellent
"Very nice hotel in NOLA business district"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
March 2015. We stayed at this Drury Inn for one night after spending three nights in the Hyatt Regency New Orleans where I had a conference. This Drury is a very nice hotel. While it is older, it is very clean and well-kept. In fact, I think it rivaled the Hyatt for room condition. The location is really good - it's within easy walking distance (and I'm no long-distance walker!) of the French Quarter, without all the craziness that staying at an FQ hotel can offer. It's also within walking distance of street car lines, Harrah's Casino, and the river front. The staff were extremely helpful and pleasant. When we stayed they were offering a "happy hour" with heavy snacks - a person who didn't want to go out to eat at one of the wonderful New Orleans restaurants could easily make a meal here. The drink tickets were also generous - three drinks for free. The morning breakfast was also substantial - more than the waffles/cold cereal/boiled eggs that many motels offer. We were very pleased with our stay.
Genuine Expedia guest review
Other trip Mar 31, 2015
MR
US
5.0 / 5Outstanding
"Total package. Excellent."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent hotel & staff. Five minute walk to the French Quarter. Hotel is actually on Bourbon Street. Good full breakfast. Three complimentary drinks per person per night & enough food to make it a meal, (if you choose not to enjoy the many incredible restaurants NOLA has to offer).
Genuine Hotels.com guest review
3 night romance trip Mar 26, 2015
eric
US
5.0 / 5Outstanding
"Best hotel stay EVER!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was fantastic. Everyone was so nice and went out of their way to help us. Would hands down stay here again and will!!
Genuine Hotels.com guest review
2 night family trip Mar 26, 2015
Paige
US
5.0 / 5Outstanding
"Drury Inn Poydras Street"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Outstanding in every way...great service, friendly and helpful staff, clean and quiet rooms. The hotel is right on the St. Charles streetcar line so it is convenient to get to the French Quarter. Will definitely stay here again!
Genuine Hotels.com guest review
2 night romance trip Mar 26, 2015
Michael
US
3.0 / 5Good
"Room booked not as promised on arrival"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Checking into hotel room i booked was not available (King) and they tried to put me in room with two beds. Not acceptable so they placed me in King over the lobby area that was under construction. 8:00 AM sawing and hammering began. Sad because room was very nice and clean and staff friendly. What should be a high rating for this hotel i only can give 3.5.
Genuine Expedia guest review
Other trip Mar 30, 2015
Mike
US
5.0 / 5Outstanding
"Excellent place to stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel, friendly and helpful staff!! Great location to everything. Awesome free breakfast and in the evening, free drinks and food! Very clean hotel and the beds are so comfortable!
Genuine Hotels.com guest review
4 night family trip Mar 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Great New Orleans hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience, great staff, convenient location.
Genuine Expedia guest review
Other trip Mar 29, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great value with spacious room. Generous happy hour and breakfast, and it's free!
Genuine Expedia guest review
Other trip Mar 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Phenomenal! Our suite was amazing! The room was large spacious and modern. I was definitely the envy of all of my coworkers as they didnt have nearly the space or amenities that I had. Breakfast is free as well as wifi. Wifi worked great and it was good enough to stream Netflix/Hulu. The 5:30 kickback was awesome. From 5:30-7pm every guest gets three complimentary cocktails! There is also a light dinner available that is free as well. This was an amazing experience and I am already planning a trip back to New Orleans and will not stay anywhere but the Drury Inn & Suites!!
Genuine Hotels.com guest review
5 night business trip Mar 20, 2015
Jessica
US
5.0 / 5Outstanding
"Drury chain is great- our room was a bit subpar."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
As with other Drury Inns you can expect a few standard items with this hotel. You get your hot breakfast in the morning as well as your 5:30pm kickback. I was a bit disappointed that the lobby was under renovations so the soft drink service was not available until 10:00pm as advertised. After a long day of conference sessions I needed some caffeine but couldn't get it when I arrived back to the hotel each night around 9:00pm. The room was okay; I had a free upgrade coupon so I got a King Suite- I almost would have preferred a normal king room. Both my partner and I walked into our room and missed the bedroom because it wasn't in a logical place. We also couldn't open the room door fully, so that didn't help. There were a few sunflower seed shells under the bed, so we didn't spend much time in the room. Additionally, the toilet kept running so we spent our stay with the bathroom door closed. Again, you get what you pay for but this is the low end of any Drury hotels that I have stayed at in the past.
Genuine Hotels.com guest review
3 night business trip Mar 22, 2015
Richard
US
5.0 / 5Outstanding
"Great family hotel!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Visiting New Orleans for Spring Break with 3 young kids. Can't beat the value with the free breakfast and free dinner. It's centrally located and easy to walk to many places. Pool is nice, people at front desk are helpful and the valets can tell you how to get anywhere! I would definetly stay here again. Love Drury Inn!!!
Genuine Hotels.com guest review
2 night family trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Walking distance to key attractions in New Orleans"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel was a very good experience. The check-in was easy, the hot breakfast was good and the FREE happy hour food and beverages saved me dinner money during my two-night stay. That alone is worth staying here! The location, amenities and overall service were excellent. I would highly recommend this to a friend.
Genuine Expedia guest review
Other trip Mar 27, 2015
B from ASU
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice updated hotel within walking distance to French Quarter.
Genuine Expedia guest review
Other trip Mar 26, 2015
A Traveler
US
4.0 / 5Excellent
"Wedding Planning in NO"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed at hotel while planning a wedding for 2016 in NO. Considering Drury Inn for group room block for wedding guests.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room very nice, spacious, clean, and was ready before check in time!!!
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Needs more lighting in the suites, but other than that we had an excellent stay! Comfy beds!!
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This has to be the best hotel we have ever stayed in! The entire staff, from the front desk to the valets that parked our car, were extremely helpful and friendly. The room was very clean and the bed was probably the most comfortable I have ever slept on in a hotel. Location: walking distance to Bourbon Street, but far enough away that you don't hear any noise. The hotel offers free drinks and popcorn every night, unfortunately we were always out and about in the city to partake. Would definitely stay again!
Genuine Expedia guest review
Other trip Mar 22, 2015
Debra
US
4.0 / 5Excellent
"Nice but lacks a comfortable lobby"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel. About 20 minutes easy walk to cruise ship terminal and 15 to French Quarter. Street car to Garden District or Canal Street is right outside! The hotel lacks a comfortable lobby where you can wait for a taxi or sit and read before going out. There are a couple of bistro tables only. You also have to walk down a long narrow hallway to get to the breakfast room. That room is very nice but it is usually closed. The hotel just has an unfortunate floor plan. It was a great big hassle to get a simple drink of water after coming back from our outings. All of the staff are exceptionally nice, which is a hallmark of Drury Inns. Our 9th floor rooms were good size and nice, but very expensive since it was the weekend. Also, the mattresses needed to be turned. In a tourist town, I like a hotel with a comfortable lobby. So I'd probably stay somewhere else next time.
Genuine Expedia guest review
Other trip Mar 22, 2015
Rita
US
5.0 / 5Outstanding
"would stay again"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location easy walk to canal and bourbon st. Plus a street car stop right outside. Hotel is old but newly remodeled and very well kept. Staff was very friendly and helpful.
Genuine Hotels.com guest review
3 night family trip Mar 15, 2015
jason
US
5.0 / 5Outstanding
"Excellent hotel. New remodel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff supper nice. Rooms clean. The little dinner snacks were nice to have each day and free. Kids enjoyed the treats.
Genuine Expedia guest review
Other trip Mar 19, 2015
Sam
US
5.0 / 5Outstanding
"Nice Place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We came to see a music festival. The trip was a dud but our stay at the Drury was the best part about it. The service was great, the room was cute and clean, the complimentary breakfast was pretty good, and the hotel was relatively inexpensive for the area / time of year. I'd definitely come back!
Genuine Hotels.com guest review
1 night romance trip Mar 13, 2015
Juliet
US
3.0 / 5Good
"Nice hotel, near everything downtown."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Only 2 issues...they raised the rates just for spring break week & could hear some outside noise to easily.
Genuine Expedia guest review
Other trip Mar 15, 2015
James
US
4.0 / 5Excellent
"Nice hotel in New Orleans"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I stayed there for two nights for a conference. Hotel is within walking distance to the French quarters and convention center. Service was good and room was clean, although beds were old and too soft, leaving me with back aches. They offer hot breakfast as well as "Happy Hour" snacks from 5pm to 7pm where you get free drinks and food. This is a nice feature. I would recommend this hotel.
Genuine Hotels.com guest review
2 night business trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
"pleased"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall very satisfied. ..great location
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
maria
US
5.0 / 5Outstanding
"GREAT PLACE TO STAY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
CENTRALLY LOCATED TO ALL THE THINGS TO SEE. EASY OFF AND ON I-10. EMPLOYEES WERE REALLY GREAT. BUS STOP ACROSS POYDRAS AND TROLLEY STOP NEXT TO HOTEL. FELT REALLY SAFE. I;M JUST AN ORDINARY WORK-A-DAY DUDE AND GIVE DRURY AN EASY 4.8
Genuine Expedia guest review
Other trip Mar 13, 2015
CHUCK
US
5.0 / 5Outstanding
"Great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel had some construction in the lobby, mildly inconvenient, that is the only con of this hotel, The staff was awesome especially Reynoldo at the front desk he got our tours taken care of, gave directions and advice on anything we needed . The rooms were clean and comfortable. The included breakfast and mini dinners were an added bonus, saved us time and money. The location was in the CBD a short walk or street car ride to the French quarter and easy to get to the river , casino or garden district. would definitely stay here again next time in New Orleans and strongly consider their other properties if available on future travels.
Genuine Expedia guest review
Other trip Mar 10, 2015
gary
US
5.0 / 5Outstanding
"Spring Break 2015"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was in process of remodeling the front lobbey but we were not inconvenienced by the work in progress. Staff was very friendly and helpful
Genuine Hotels.com guest review
4 night family trip Mar 2, 2015
diane
US
5.0 / 5Outstanding
"Close to French Quarter with great rooms & service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
we stayed 3 days before we left on a cruise. the front desk help was excellent in their local resturant suggestions. loved that you are close to the streetcar stops. only suggestion: the breakfast was excellent, but the evening kick back food warming table does not keep the food hot enough and long enough.often times our food was luke-warm not hot. It saved us $$.
Genuine Hotels.com guest review
3 night romance trip Feb 18, 2015
EDGAR
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Even though they where doing construction, it wasn't a problem...Loved everything about it, will book again this month & in the future!
Genuine Hotels.com guest review
2 night trip Feb 20, 2015
Damien
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
OK construction during stay but room was awesome . great location to french quarter
Genuine Expedia guest review
Other trip Mar 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful front desk staff and helpfulness!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Attended a trade show and the Drury Inn is well located(walking distance) between the Super Dome and downtown. Their included hot breakfast and happy hour are a great value and very well done. The renovated rooms are very comfortable and spacious (~15 foot ceiling!). The shower was powerful and very comfortable. All-in-all, Drury Inn's are great value in most all markets and wee typically use them when we travel. And if you're into photography, New Orleans is a multi-trip shoot---all year round.
Genuine Expedia guest review
Other trip Feb 27, 2015
FotobyFutterman
US
5.0 / 5Outstanding
"comfort and convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very friendly and helpful staff. I enjoyed my stay at this Hotel.
Genuine Hotels.com guest review
2 night romance trip Feb 20, 2015
richard
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved loved loved great walking distance to everything , will definatly be booking this hotel again
Genuine Expedia guest review
Other trip Feb 23, 2015
senecia
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great stay, very friendly staff, great rooms, near everything. If something not right they will go out of their way to correct it and will do it immediately.
Genuine Expedia guest review
Other trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Very clean. Big rooms!!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent !!!!!!!
Genuine Hotels.com guest review
4 night romance trip Feb 17, 2015
Giacinto
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was very pleasurable. Loved the snack and breakfast bars. Close to the French Quarter. Good time.
Genuine Expedia guest review
Other trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Pleasantly surprised during Mardi Gras"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Room was way bigger than expected. 3 Free drinks a day at house bar with snacks and some food. Also free coffee and soda 24/7 in lobby. They allowed us to add another friend to our room and switch over to a bigger double queen all with no charge or rate change. All during the busy Mardi Gras weekend.
Genuine Hotels.com guest review
2 night trip with friends Feb 13, 2015
kyle
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a great stay
Genuine Hotels.com guest review
1 night family trip Feb 17, 2015
Walter
US
5.0 / 5Outstanding
"Had a blast!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My sister and I went for Mardi Gras. The room was much more than expected and the staff was great. We were in a central area where we could walk to any tourist destination including the french quarter and the river walk. I will definitely be back!
Genuine Expedia guest review
Other trip Feb 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very pleasantly surprised with the high quality of this hotel. Great location & friendly staff. Will definitely stay again!
Genuine Hotels.com guest review
2 night family trip Feb 7, 2015
Jill
US
4.0 / 5Excellent
"Wonderful stay in the French Quarter"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Despite the fact that our check-in upon arrival was a bit delayed, the rest of the stay went very well. We were not as comfortable with the first room we were booked in, but with a simple request for a change, we were in another room without hesitation. The location of the hotel also provided good access to many of the nearby places of interest (stores and restaurants) - many within walking distance. Overall, it was a lovely stay in New Orleans.
Genuine Expedia guest review
Other trip Feb 18, 2015
Philip
US
5.0 / 5Outstanding
"My Mardi Gras stay 2015"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My hotel stay during the Mardi Gras was quite pleasing. We were 2 blocks from the parade route and walking distance from Bourbon Street. The room was huge and comfortable. I really appreciated that they cleaned the room and gave us clean towels every day. So many of the hotels don’t want to do that anymore. Every morning was a free buffet style breakfast with a descent selection of foods to choose from. Also had free drinks and food from 5:30 to 7:00 every evening. I would recommend this hotel for a great Mardi Gras experience.
Genuine Expedia guest review
Other trip Feb 18, 2015
Bev
US
5.0 / 5Outstanding
"Awesome weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Thank you for making our stay wonderful!
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
Dalton
US
5.0 / 5Outstanding
"Great location, clean and spacious"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is great! Very spacious and comfortable. Enjoyed the breakfast and really liked the happy hour. Also, they offer 3 Free drinks and appetizers which is great as well. The location is fanstatic, we walked to Bourbon and were a block away from the parades!
Genuine Expedia guest review
Other trip Feb 16, 2015
Irene
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel with a beautiful view. I will definitely be coming back when j visit new Orleans again.
Genuine Hotels.com guest review
1 night business trip Feb 10, 2015
Jazmine
US
5.0 / 5Outstanding
"A+ Excellent customer service! Will recommend!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent customer service! Thumps up to Jamie and Star at front desk and Evita at the cafeteria. Room cleanliness A+. Renovation looks great. Still working in the lobby but sound didn't bother. Great hot breakfast and afternoon meal. We were a group of 12 going for a Convention at the Hyatt and found this hotel very walkable distance. It's a great location if you plan to visit the Riverwalk, Canal St., French Quarter or Superdome. Will recommend. Great value for your money and loved the extras!
Genuine Hotels.com guest review
4 night business trip Feb 9, 2015
MARCOS
US
4.0 / 5Excellent
"Great service as always"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This is a large hotel within walking distance to many nice restaurants. When you make your reservation, make sure you ask about the room location within the hotel. My room was on the second floor facing the street and there was a lot of traffic noise. They moved me the second night to another room away from the street but it had a view of a brick wall. I didn't mind since I was there on business. If you want a view, you better ask. Rooms are nice but on the small side.
Genuine Expedia guest review
Other trip Feb 14, 2015
David
US
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