"exactly what I was looking for"
The appearance was nicer that I thought it would be. There is a hotel bar that was jam packed with a live band. We were on the same side of the band on the 3rd floor. You could hear faint sounds of the music but I had the A/C cranked and that blocked out any noise coming from outside the room. Room itself was clean and comfy, ac was loud but I liked […] that. Was not impressed with the breakfast but the meal was not why I stayed there. Would certainly stay here again if opposed with the higher priced hotels in the area. Read moreGenuine Hotels.com guest review
This hotel is in need of a major sprucing up. It used to be a favourite of mine but is quickly losing its edge in the hospitality industry.Genuine Expedia guest review
"Okay for one night"
Beds were extremely lumpy and uncomfortable. Breakfast should include some form of protein. There were Jo eggs or meat.Genuine Expedia guest review
"Stay at Maplewood Inn, Syracuse, NY"
Our bed was like sleeping on a board, very hard. Pretty dreary decor. I believe our biggest turn off was the eating cafe. The bartender was shoving food in her mouth while on the job, licking her fingers, not washing her hands then handling drink condiments like lemon and lime pieces. She also had her hands in her hair twisting it around and again not […] washing her hands. My husband's mix drink was so watered down from scooping ice that was melted in water that he sent it back. He asked for a medium burger---it was raw in the center. And still cold. Last, but not least, there was a strong urine odor just outside the inside door to enter this eating establishment. That should have been the first clue. We stayed at a La Quinta in Macon, GA last night. I can see why my husband always stays at La Quinta when he travels here. Great place and great staff. Read moreGenuine Expedia guest review
"Clean and quiet"
Pleasant hotel, rooms are large, clean, and not very dated. Heard relatively little noise from outside the room. The staff seems to care about their work. Bar staff remembered us the second and third day and the food was generally pleasing. They make their own potato chips, which were crunchy yet still fluffy and their boneless chicken tenders are breaded […] by them using real chicken breast slices carefully fried resulting in a tender snack. The ribs fall off the bone and they really do give you a full slab, which is a lot of food. Most restaurants try to serve 1/2 to 3/4 rack as a "full rack". Only negatives about the hotel is that the room lighting is fairly poor and there is no dresser or bureau to place items for a longer stay. The only flat surface is the desk, which is placed right next to the air conditioner. I like cold rooms, but working next to the AC is not very pleasant. The on-site massage facility called Elan was an excellent opportunity to relax after a 7 hour drive, though scheduling was (understandably) limited trying to book the same day, but they got me in and Christina does an excellent deep tissue massage. I almost did not stay here because I was unfamiliar with the hotel as it is not one of the recognized big chains where we all feel we know what we will get. That was a mistake, thanks to Expedia's pictures and positive ratings. I look forward to returning when I visit Syracuse. Read moreGenuine Expedia guest review
We were pleasantly surprised when muffins and coffee were provided for breakfast. The muffins were as good as homemade(high praise in my book), and the coffee was also good, not too weak like in some hotels. The room was large and very quiet. A big bonus for location right across from Tully's and near a Dunkin Donuts and Friendly's.Genuine Expedia guest review
"Close to interstates"
Over all the room wasn't too bad, my biggest complaint was it wasn't cool enough for my personal satisfaction. I like the air to really keep the room cold. The pool was nice and heated. The lobby area looks very nice. I would stay here again if I happen to get back to Syracuse NY.Genuine Hotels.com guest review
Great business stay hotel for the $$. The food has slipped a bit at the hotel but good steakhouse right across the street and reasonably priced. Easy access to major roads.Genuine Hotels.com guest review
easy off, easy on from the interstate.Genuine Hotels.com guest review
Moderately priced and comfortable for 2 night stayGenuine Hotels.com guest review
I hope we can come back againGenuine Hotels.com guest review
We arrived at the hotel to drop off our luggage, return our rental and use the shuttle back to the hotel. We were told the shuttle wasn't working, and hadn't been for a week. We had to pay an extra days rental on our rental car because of that - we had chosen the hotel because of the shuttle! Then we get to our room and there are no pillows on the bed, […] they were all on a chair near the bed. The pillows were very uncomfortable. I finally got a towel from the bathroom and used it as a pillow. The AC was so noisy that it awakened us every time it turned on or off all night long. The restaurant was no longer open for breakfast, and they hadn't gotten set up for a continental breakfast yet. They did put out some granola bars for breakfast. The owner obviously wasn't trying to live up to what had been advertised. The owner could have rented a van to use as a shuttle, and it doesn't take long to go to the grocery and buy some cereal, milk and muffins. Read moreGenuine Expedia guest review
Would not stay again. Room was not as clean as I would prefer for a labeled 3 star. It reminds me of an old run down super 8 even then most of those are nicer than this. Kid threw sock be hind night stand and it don't think that area has ever been cleaned since hotel was built. Nasty. Bathroom NOT CLEAN. Nasty. Not impressed at all for $95 it is more […] like a $49/night hotel. Read moreGenuine Hotels.com guest review
"very friendly and nice"
clean, comfi and very friendly staff, i would definitely come backGenuine Expedia guest review
"Reasonable hotel close to airport"
It was ok, Restaraunt service poor, dog friendly............................................................Genuine Expedia guest review
Helpful and friendly staff. Hotel located next to highway. Easy check-in and check-out. Moderate price. Ample parking.Genuine Expedia guest review
"Wouln't book here again"
This was my first and last stay at a Maplewood Inn. I chose this hotel because of last minute availability and its close distance to Syracuse University. There was nothing great worth mentioning. The room was outdated and not very clean. My biggest complaint is that the mattresses were completely stained. So much so..that you could see all of the dark […] stains through the sheets. I was traveling with 2 children, and we were completely grossed out that we had to sleep on those mattresses. We laid towels down as a buffer. Not my idea of a quality hotel at all. Read moreGenuine Hotels.com guest review
Bed had a bar going across the rib part of my body. Had to sleep where your feet lay. Loud music all night coming from bar. But clean and nice service.Genuine Hotels.com guest review
"Close to shopping, restaurants and interstates."
Very nice stay. Comfortable room and always clean. Staff is very nice and always accommodating .Genuine Expedia guest review
There is a bar that had a live band. Made it some what loud in the lobby but was not able to hear in the room.Genuine Expedia guest review
Place is decent. Staff was real nice and helpful.Genuine Expedia guest review
"Very Comfortable And great Location"
We were pleased with our accommodations. The location is perfect as you have several routes from there. My grandchild said the pool was amazing. The 2 downsides were minor -water pressure was not the greatest and the amount of complimentary shampoo/conditioner was sort of skimpy. The room and bathroom were nice and clean. All linens were clean and […] crisp. Read moreGenuine Hotels.com guest review
"Convenient for mall and graduation ceremony at SU"
Big wedding party at the hotel so was noisy. Pool is small and not that clean! Beds comfortable though and good size rooms.Genuine Expedia guest review
"Maplewood, Syracuse, New York"
The pictures online looked great - but the place is shabby, not a great neighborhood either. The rooms are dimly lit, the pool is a joke, and in general lower end.Genuine Expedia guest review
"I expected better"
The room and quality of the motel was horrible (notice i didn't say hotel). My mother and sister stayed down the road in the Holiday Inn for half the price..(price hike due to SU graduation). I shelled out 249 a day for 2 days. I didn't even stay in the room; i slept on my mom's sofa. I would compare the difference to staying in a hostel versus a five […] star hotel. Not impressed at all. Staff was nice though. Read moreGenuine Hotels.com guest review
It gets better with every visit.Genuine Hotels.com guest review
I stayed here for training. Hotel was nice, you have to drive only a couple mins to everything the room can use some updates (ex new tvs! New air and heat vent ours was very loud.) The workers were very nice and accommodating!Genuine Hotels.com guest review
"A solid GOOD place to stay."
Booked my stay through Expedia and chose Maplewood for its price and rating. The room was roomy and clean. The bathroom was spotless. The food at the on site restaurant was tasty and also had a deal on Groupon. Workout room was nothing special but the treadmill worked great. The pool was small but clean. Overall a decent stay for the price. The staff […] were super friendly and helpful. Read moreGenuine Hotels.com guest review
"close to Destiny USA"
It was Okay. The Wi-Fi was too weak. The restaurant on site had a very limited, and below standards Sunday Buffet (no possibility of ordering off menu).Genuine Hotels.com guest review
"close to destiny mall"
everything was fine...desk clrk very helpful with diections and suggestions. plan to stay there again in future.Genuine Hotels.com guest review
"A very pleasant experience"
Great location and friendly staff. Would stay again.Genuine Hotels.com guest review
Very comfortable room,clean quiet,staff very accommodating .service to airport and parking top notch.will stay againGenuine Hotels.com guest review
The hotel was nothing like the picture displayed on Hotels.com. A fitness room was advertised and it consisted of a broken treadmill, broken weight bench and sub standard cycle. I booked a double room with two beds for myself and my son. When we arrived, they informed us they were overbooked and accommodated us with a king and a cot. Place was smelly […] and dirty. Read moreGenuine Hotels.com guest review
"Our stay at the Maplewood."
Our stay at the Maplewood was very pleasant. The location was very convenient to the Destiny Mall which was our purpose for coming. The hotel was clean and was selected because it accepted dogs. There was no smell of animals detected. We would stay there again.Genuine Expedia guest review
The pool was extremely cold...it was not clear that it was actually being heated.Genuine Hotels.com guest review
"Cold as outdoors"
The only and most important complaint is that the hallways were cold and the pool water was very cold for an indoor pool. We were there for our grand daughters to have a mid winter get away with a heated pool. They were very cold going to and from the pool. We had to pass through the lobby to the elevator and the area was very cold. A clerk said that […] they had to wear 4 sweaters to keep warm. The hallway on our floor was also very cold and theses kids were in swimsuits to and from the pool. Read moreGenuine Expedia guest review
"Comfortable close to city"
Rooms were nice and large for a non suite room. Quiet, extremely clean, comfortable. Good value.Genuine Expedia guest review
The hotel staff were so friendly and helpful. When we arrived the check in took maybe 2 minutes. There was not a fridge/microwave in the room like we requested but when I inquired I was instantly moved to another room that did have them in it. We brought our puppy with us and the staff welcomed her with open arms. They have a bar/restaurant on site […] which seemed quite popular even with the locals. The room was extremely clean and the bed was very comfortable. We will definitely stay here again when we are in the Syracuse NY area. 5 stars!!!! Read moreGenuine Hotels.com guest review
The Hotel was better than promised! The room was outstanding, especially for the price. However, it was the staff that made us want to return. The front desk clerks and especially the van drivers were so hospitable and accommodating. We asked about bowling in the area and upon our return from dinner was printed locations and offers to take us there. […] They offer airport transportation and transportation to close-by attractions. We were visiting Syracuse University on a college tour and were very pleased with our stay! Read moreGenuine Hotels.com guest review
"Hotel would not be a choice of mine next visit"
Pictures of the hotel were a bit deceiving. From the pictures, it looked like it has a open layout like Embassy Suites, but not so. Rooms were dark, did not feel comfortable. The bathroom was not the best. When choosing a hotel, I believe you should have that home away from home experience, this was not it.Genuine Expedia guest review
For the price it was just OK. Reasonably clean but not exceptionally so.Genuine Hotels.com guest review
Old, but clean. Probably will pick somewhere else next time. Very old tv.Genuine Hotels.com guest review
"Great hotel for getaway weekend"
Well my boyfriend and I got there late because we drove 4 hours to Syracuse, but from the moment we stepped in the staff was extremely pleasant. I asked for a late checkout and she gave me one with no problem. They also helped me find somewhere I can eat because it was really hungry from the drive. I enjoyed Maplewood Inn!Genuine Expedia guest review
Nice hotel! We had a big room with two double beds, with plenty of space. Everything was clean, each bed had plenty of pillows. It had recently been renovated so it looked nice in the lobby and in the rooms. Excellent hotel at a great price! Close to the interstate and easy to get into SyracuseGenuine Expedia guest review
"Excellent staff, convenient location"
I enjoyed the staff at the hotel most of all. There was a sign that the hotel was undergoing renovations, but I was not effected by them. I was, however, surprised at how outdated the bedding was considering the renovations. The bed contained only a sheet and an outdated cover and was not very comfortable. The shower head was also in need of replacement. The […] pool was slightly scary, small, and very overcrowded. Therefore, opted out of using this amenity, which was difficult for my son to understand. The breakfast was okay, but we could have gotten more for out money at a local diner. Overall, it was a nice overnight stay but I would probably consider a different hotel next time. Read moreGenuine Expedia guest review
"good choice for the value"
no complaints conveinent clean friendly staff work out rooms needs an elipticalGenuine Expedia guest review
Pleasantly surprised by the clean room and bathroom. This hotel offers some nice, necessary basics for a decent price. The staff was friendly and helpful. I would recommend this hotel and would stay for short trips again.Genuine Hotels.com guest review
I thoroughly enjoyed my stay at Maplewood Inn in Liverpool, NY. I will only stay there on my future trips to Syracuse for business in the future. Staff was very helpful, courteous, beyond expectations. Room was great, looked like new finishes-carpet, countertops, tile, etc. It is halfway between downtown Syracuse and the Airport, not in the downtown […] area, but on the highway with very easy commute. It is in an outside suburb away from the downtown area, quiet and close to everything you would need. I was impressed and will only make future stays in Syracuse in Maplewood Inn Read moreGenuine Hotels.com guest review
"No breakfast no bar as advertised"
One if the reasons I booked here is because it advertised a bar.. To find out it is never opened. We didn't want to drive one night and we went down there and it was all closed upGenuine Expedia guest review
Didn't like that the TV was older and there was no continental breakfast. Otherwise the room was huge and the bathroom was good. I would have preferred a better shower head. Gym area is puny but works for travel needs.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )