"Nice stay! Clean - good staff - will stay again"
Room was clean and in good repair, lobby and halls were clean. The pool area was plain (but the kids didn't care) and clean and the hot tub was hot. That was VERY nice !! Breakfast was OK although they needed to replenish sooner. We were on the third (top) floor and it was very quiet even though we were directly across from the elevator. We will be […] back! Read moreGenuine Hotels.com guest review
"Good for the price"
Clean, comfortable, breakfast could have been better.Genuine Hotels.com guest review
"Close to family"
I was disappointed with the friendliness and professionalism of the front desk agent. She was rude and blatantly disrespectful. She had been talking to someone on the phone while I was waiting to be checked in. She actually hung up with that person and grunted, "PEOPLE, PEOPLE, PEOPLE!!" Even my eight year old daughter asked about why she was so rude […] as we were leaving. Let's just say, I will not be back, nor will I tell family or friends or business associates to stay there!! Good luck with keeping guests with an agent that is your hotel's First of Impressions!! Read moreGenuine Hotels.com guest review
Response by Days Inn & Suites Castle Rock I want to sincerely apologize for the attitude of the Front Desk Agent. This is very unacceptable and I assure you this not the norm at our hotel. We train our Agents to be professional and courteous at all times. When incidents like this happen we need to act immediately to resolve the issue. I have spoken to my staff so that this does not happen again. Again, I apologize and I also want to thank you for bringing this to our attention so we can resolve the matter. Sincerely, Anthony, GM
"Too Expensive for a trashed out motel"
Was not satisfied - paid way too much for a trashed out and noisy motel. Cigerrette burn in sheet, stains in bathroom. Outside entrance was not secured during 3 night stay. Upset that I was charged an extra $39 for a pet that was not listed as a cost when I booked.Genuine Hotels.com guest review
"Close to excellent shopping mall"
Clean and comfortable hotel with quality service.Genuine Hotels.com guest review
The phone did not work from room to room. Alarm clock broke. Breakfast area not big enough. Not enough food. Other Day'sInn have been much better.Genuine Hotels.com guest review
The management and front desk staff are great. but...the were breaking in a new cleaning crew and they were awful. No towels, beds poorly made and general sanitary cleaning was "iffy". We are seriously thinking of staying elsewhere when we come back.Genuine Hotels.com guest review
We wanted a king size bed so we opted for a smoking room and we will never make that mistake again. The bed spread stunk so bad of cigarettes i thought my fiance was going to have to leave. I sprayed perfume, deodorant and went we felt and came back it was as if I hadnt sprayed a thing.Genuine Hotels.com guest review
This is a very basic place. Shampoo and soap, threadbare towels. Old television with a small handful of channels. They wanted to charge me twenty dollars more for a non-smoking room. What? It was clean and reasonably comfortable and if that is all you need on the road to the next destination, it should suit you fine.Genuine Hotels.com guest review
Had a problem getting some to come unclog the toilet. It took 3 calls and 1 visit to the desk; and 1 hour 45 minutes to get it done.Genuine Hotels.com guest review
Nice place to stay. Cleans rooms, nice indoor pool, nice appearance . A few things that could of made stay nicer: Not the greatest section on the breakfast (no eggs, no sausage/bacon, potatoes). Wifi connection was poor (slow to connect, kept dropping connection once made), not much selection on the TV.Genuine Hotels.com guest review
"Decent Hotel but nothing special"
Wi-Fi didn't work the majority of my stay and the breakfast was very small. Would have appreciated more choices.Genuine Hotels.com guest review
"Spend a little more and stay somewhere's else."
The room that i stayed in was missing a full set of bed sheets, the top sheet was missing. The iron was missing so i couldn't iron my clothes and the room air conditioner was not working. I will definitely not be staying at this hotel again. A word to the wise, you get what you pay for!!Genuine Expedia guest review
"Close yto our requirements"
Nice hotel for overnight stay. Friendly reception and very comfortable room.Genuine Hotels.com guest review
we were very satisfied with our stay. Rooms were clean, breakfast was good and staff was friendlyGenuine Hotels.com guest review
"For a Family"
I traveled with my 4 kids and the room was a bit tight and the pool is very small, perhaps 8 adults can have room to move in it. The room was clean and the hotel was clean.Genuine Expedia guest review
Met expectations.Genuine Hotels.com guest review
"Great Staff, Great Place"
My husband and I thoroughly enjoyed our stay. The staff was more than helpful and accommodating. The room was clean and the bed was very comfortable. After a 12 hour drive, this was the perfect place to get some rest. They had a security officer patrol the parking lot every hour, so we felt safe leaving our packed car in the well-lit parking area. They […] even allowed us to check out a bit later because I got sick the next morning. I would definitely recommend this place to anyone. Read moreGenuine Expedia guest review
"Well worth the price."
The room was clean and the facility was overall well kept. For the price, I was more than satisfied. It is also very convenient to the highway and many other facilities if you are staying for more than one day.Genuine Expedia guest review
The breakfast wasn't very good but overall it was a good stayGenuine Hotels.com guest review
We have stayed here before and know we should not expect an upscale modern facility. The hotel is well kept and clean. The staff is friendly and helpful. They could improve the breakfast a little. Suggestion: have some extra clothes hangers to loan out on request.Genuine Hotels.com guest review
stay was good but asked two different times for wake up call and did not get them. hotel may need to check on it.Genuine Hotels.com guest review
"Comfortable & clean"
Nice room, comfortable bed, but hard to find. Front desk staff at night (12:00 midnight) not very alert (awake?), but overall would stay there again.Genuine Expedia guest review
The room was clean, hotel staff was nice but the bed was horrible.Genuine Hotels.com guest review
Trash in a clean room? Used soap in the shower, trash on the top of the bedside table. No do not disturb sign in the room. Went to the front desk to get one and the agent was on the phone...sounded like a personal call. After we stood there for 3 or 4 minutes his response was "are you waiting for me"...well we were not just standing at the front desk […] because the lobby is nice, which it was not. Pool was closed alot. Their ammenities for the bathroom were soap and shampoo. Not what was expected at all. The couch in the room had many stains. The room I hope had not been rented in quite a while as there was black mold in the toilet bowl. Not a great impression and WILL NOT return. Read moreGenuine Expedia guest review
"Good, quiet hotel."
The hotel was clean, quiet and the staff very friendly & helpful, except I didn't think the cleaning staff did the best job. Not that the room wasn't cleaned, but they didn't refill the toilet paper and we ended up running out, they took the bar of soap we had opened, but then didn't replace it with a new one, they didn't replace the used cups or all […] of the used towels. They just didn't resupply the room as they should have. Would stay there again, though. Read moreGenuine Expedia guest review
"Mostly enjoyable stay"
The hotel was easily accessible, clean and comfortable. The pool was not in working order which was disappointing for us as that was one of the main reasons for staying there.Genuine Hotels.com guest review
clean and friendlyGenuine Hotels.com guest review
Comfortable, affordable and clean. The employees were friendly and helpful.Genuine Hotels.com guest review
The room was too small to host a lunch for 8 women. It was, however, the closest suite hotel to Castle Pines. It was difficult to find the first time we drove in. The front desk staff was very welcoming and helpful.Genuine Hotels.com guest review
"Close to my family and also to shopping and cinema"
Our room was very clean and the breakfast saved us time and money. We also enjoy receiving the newspaper to catch up on news. Check-in and check-out were a breeze, very fast and efficient.Genuine Hotels.com guest review
"Great view of the Rockies!"
The staff was pleasant and it has a great location. Short driving distance between Denver and Colorado Springs. This was a perfect stay for our trip.Genuine Hotels.com guest review
The continential breakfast wasn't great. The coffee was barely warm. Only apples were available for fresh fruit. Recommend hot coffee, various fresh fruit.Genuine Hotels.com guest review
"Ok, but nothing spectacular"
Room, staff, and facility were about average.Genuine Hotels.com guest review
Pool and exercise room were closed frequently. Breakfast choices were poor...coffee was awfulGenuine Expedia guest review
"Great hotel deal."
We stayed at this hotel for only one night on our way to our vacation cabin. Hot breakfast was only a waffle so don't expect eggs, etc. They did have oatmeal, but hot water and old-fashioned, not instant oatmeal, does not oatmeal make. (They need to use instant oatmeal). Overall, there were no unpleasant smells, I didn't notice things torn up, the room […] seemed clean...and I'm pretty fussy...especially when it comes to smells. The staff was helpful and pleasant. I almost always find rooms at this cost have issues, but not at this hotel. For the price we paid, it was a very good deal, and why our family would definitely stay there again. Also, a nice location - we felt safe - and the outlet mall was very close by. Read moreGenuine Expedia guest review
"Just needed sleep."
We were at the ranch daily or shopping as well, so did not spend much time at motel. Everyone there helpful.Genuine Expedia guest review
Kind of hard to findGenuine Hotels.com guest review
"Good value bad memories"
Good value for the money. Did talk to thr front desk twice about 3 people using the pool to carry out some very questionable activities and was assured they would handle it. Then when my 7 year old walk back in first it was definatley not handled and very disturbing for her. Fix the management and the hotel would be awesome.Genuine Hotels.com guest review
"Clean and comfortable"
Everything was clean and in good repair. It smelled like smoke in the hall but our non-smoking room was great so no big deal. The pool room felt very cramped and the pool water was salty...weird...but there was a lot of chlorine in the hot tub. Overall stay was fine for the price.Genuine Hotels.com guest review
"Please tell me a dog did that!"
We spent the night here to attend the Colorado renaissance festival. I picked this hotel from the other 4 in the same area primarily because it was a bit cheaper. I certainly wasn't expecting much, but was still somehow surprised when upon arrival that a dog had done his business outside our 3rd floor (inside hallway) room's door. I'll assume it was […] dog since they do allow pets inside this hotel. My son went down and told the front desk guy about it then we went to the pool. Upon our return it was still there. We tidied for diner & left to walk to the nearby brewpub (not bad) - still there. Came back to the hotel after and it was raining, surprised to see a large congregation of folks cooking various items on small portable grills under the pull though carport & blocking the entrance. I guess they probably intented to use the back deck but got rained out. Just seemed unprofessional of the hotel staff to let them block the only public entrance with a highly odiferous cook -out party. Really, it was weirder than I can describe! So back upstairs, yep, still there. Went to bed. Woke early & packed, got a call which I assume was a. room -to -room, "YOU IS VERY LOUD!!!", well, perhaps our stirrings annoyed one of the previous evening 's late revelers. Whetever, at least the hallway surprise was gone in the morning!. We left & will definately stay somewhere else next year or maybe just camp - a place where rowdy bbqs and animal droppings should be expected. Read moreGenuine Hotels.com guest review
"Super place to stay!"
Very kind staff, decent breakfast, and room was clean and well kept up. Had a nice late night swim in the pool along with a few minutes in the hot tub. Great place to stay and in a great location. Highly recommended.Genuine Expedia guest review
"Easy on off highway"
Easy to find, staff was friendly.Genuine Hotels.com guest review
Breakfast was horrible. Room wasn't what we thought we were getting when we booked it online.Genuine Hotels.com guest review
"Better than expected"
Clean, staff was great as I needed to check in early. Forgot phone charger and front desk had to waiting for meGenuine Hotels.com guest review
"Great for the Price"
Our stay was peaceful. The Hotel is in a great location. The staff was very Friendly and informative. Great price from the quality.Genuine Expedia guest review
"time with the kids"
RelaxingGenuine Hotels.com guest review
Our stay was ok! The first room we were sent to there had been no housekeeping... beds not made and towels on the floor! The pool was very small we were the only ones using the pool so it was nice.Genuine Hotels.com guest review
the housekeeping staff did a really great job taking care of me. very pleased with them.Genuine Hotels.com guest review
"Good place for cheap"
Good and clean place to stay. Nothing fancy, but functional. The breakfast is very minimal, but served our purposes. No complaints.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )