"Close to our son's home~"
We have stayed here 4 times and have been so pleased with all the staff and the location. Can walk to shops and food. Hotel is very clean. The only down side is the $30 dollars a night for parking. But that seems to be everywhere here.Genuine Hotels.com guest review
"Not happy customer"
First they charged me more than what was quoted by hotels.com but I got a refund after I told them, second my wife left a sweater hanging in the closet. I called 1 hour after we left and I was told I can pick it up the next day. I came the next day and they can't find it.Genuine Hotels.com guest review
I and my family slept very well, the room was great for a 1 king bed with a sofa bed. The AC worked wonderful. The parking is very spacious for any type of car.Genuine Hotels.com guest review
"Love the Courtyard Hotels"
Great hotels for business people. Bistro could have a better food in tbe evening. Breakfast is great. Rooms are clean and comfortable.Genuine Hotels.com guest review
"Secret tucked in"
It's a few miles from the business of legoland, the outlet and I 5. It's tucked in a quiet place but not hard to find. Staff were very friendly and helpful. The room is clean though the bathroom needs a little updating. They need to have firmer pillows too, that's my most negative feedback for the place. Otherwise it was a pleasant stay.Genuine Hotels.com guest review
"good but expected something more for the price"
Floor was dirty when we walked I'm to check in. For 239 dollars i expected valet. Only thing good was the bed was comfortable. Water pressure was low, person above us was really nosy, room had a funny oder. Once again expected something more for the price.Genuine Hotels.com guest review
OkGenuine Hotels.com guest review
The staff was very nice and accommodating. My only complaint is the bed was uncomfortable so we didn't sleep well. The hotel is family oriented, which made I nice for our grandchildren.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
Hotel was very nice and clean, room was very clean, no issues. Would stay again.Genuine Hotels.com guest review
"5-star service, 3-star price!"
The Courtyard was a great experience! The rooms were really large and the beds are comfy with the foam tops. The service has been exemplary from EVERYONE at the hotel! Special shout out to Crawford (front desk mgr?) who started our stay off by finding us adjacent rooms, even though one of us had a king bed, and the other had 2 queens. He also went out […] and got cough medicine for my 11 year old, and would not take money from us for it! He wore many hats, driving the shuttle, being here at 11pm and back at 7am the next morning, as well as being a generally nice guy! Also shout out to Rey, the kitchen manager, who also drove the shuttle and was here all hours making sure we had great food service. Rey checked the ingredients for me to make sure everything was good, since I can't eat gluten (celiac). Also want to thank the housekeeping staff for making fun montages with my 4-year old's stuffed animals on the sofa bed... The list goes on! The neighborhood is in a business park area and is quiet. There is a shopping center just a mile or two up the road, so if you want to have dinner somewhere else, or get groceries, it's really easy. There's a gas station across the way, with reasonable (for CA) prices, making it easy to refuel if you drove there. It's only a few miles from Legoland, and with the free shuttle, it is super convenient! I would highly recommend a stay here if you're going to Legoland! 5 star service at 3 star prices! Read moreGenuine Hotels.com guest review
Overall we were satisfied with our stay. The bathroom sink counter was on the small side for a family of four. Otherwise no other complaints.Genuine Hotels.com guest review
"Great stay at the Marriott"
The hotel was well kept and inviting. The staff was very friendly. Our room was smaller than expected. Also the bathroom only had one sink. One sink this difficult to share with multiple people.Genuine Hotels.com guest review
"Hotel was very nice"
Everything was great except the wifi. Also there aren't any restaurants or stores very close.Genuine Hotels.com guest review
"Close To Everything"
The proximity to many of the attractions in North County, San Diego is what this location provides. It is a few miles from the freeway and attractions. Very quiet.Genuine Hotels.com guest review
I experienced a delay with my breakfast order one day, but the manager apologized and made up for it with a couple free bottles of water.Genuine Hotels.com guest review
Front desk guy was quick to get us set up for a room. Room was spotless. Showers always had hot water on tap. Had a good night's rest. Can ask for nothing more. Would come here again.Genuine Expedia guest review
GREAT STAFFGenuine Hotels.com guest review
"Great hotel for a long days business trip!"
For my business trip, this location was perfect; it was very close to my customer and very convenient for me and a very good value. I was able to have a late evening dinner with cocktails that was very good and reasonably priced. In the morning, breakfast was very convenient, good and again reasonably priced. Free high speed internet and a very quiet […] location made for a very refreshing night. I highly recommend this location for anyone with business in the Carlsbad area! Read moreGenuine Hotels.com guest review
Hotel is sort of hidden away. Very clean. We were comfortable. They have a nice breakfast. Also a mini market for drinks and snacks. Staff is very friendly.Genuine Expedia guest review
"clean and convenient"
It was awesome, however, there was a wedding onsite with unruly guests.... little management could do for wild adults being crazy, but overall great quality for a family vacation.Genuine Hotels.com guest review
stayed for eight days. Staff was wonderful. One complaint: Had a cinnamon and raisin bagel that was stale and had no taste. I was offered another, but declined and requested manager of kitchen to sample it. (ha-ha) Other than that, everything else was great!! See you in september!!!Genuine Hotels.com guest review
"Nice hotel for a quick stay"
Needed a room for one night for my boys and I. This was perfect. The location was great, room was really nice and they have a pool and Jacuzzi. My only complaint would be that the room was a little on the small side, but not small enough to prevent a repeat visit. Also, the complimentary breakfast was terrific!Genuine Expedia guest review
"An average hotel that charges extraordinarily"
Dog crap in porch, uncleaned bed sheets, uncleaned curtains, all were cleaned after requesting.Genuine Expedia guest review
As I went to take a shower two giant spiders were in the bathtub. Also, staff was very friendly and followed my request of not being by the elevator. However, I received the room on bottom floor below the stairs and next to the side exit of hotel. All night I was woken up by doors slamming and residents/workers climbing the stairs. Besides that it was […] an average hotel stay. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott San Diego Carlsbad Dear Traveler, Thank you for taking the time to let us know about your stay at the Courtyard Marriott in Carlsbad. I do apologize for the unwelcomed guests in your bathtub and noise issues you experienced during your stay. These comments will be shared with our staff to try and prevent them from happening in future events. It appears we did not live up to our own standards and that is disappointing to say the least. Please let us know the next time you are in town so we can ensure your next visit to be a thoroughly enjoyable experience. Sincerely, Ever - Hotel manager
"Go out for breakfast!"
King bed was awesome comfortable. Overall nice Hotel, a little over priced, very quiet area with the exception of hearing the cleaning crew talking very loud and a few slamming doors. Small restaurant at Hotel overpriced, long wait and food was not very good. The next morning we ate at TIP Top Meats across from Motel 6, excellent breakfast but you have […] to get there early (8:00am). Read moreGenuine Hotels.com guest review
"close to race"
Everything was fine!Genuine Hotels.com guest review
Our entire experience at this hotel was the best! From the 7 year old to the 60 year old. A perfect stay!Genuine Hotels.com guest review
Over all it was okay . When I notified the front desk that there was vomit near the pool they did not send someone to clean itGenuine Hotels.com guest review
"Nice and quiet place"
It's a nice place to stay for a short family vacation or business trip. The staff was not very visible and, in fact, there were no towels available by the pool for a while. But they were delivered once requested. The pool was heated and the jacuzzi was nice. The bathroom in the rooms could use a little updating, but overall it's nice.Genuine Hotels.com guest review
"Great friendly staff. Extremely accommodating."
Needed room last minute. Staff was kind, helpful, and fast. Staff went above and beyond to myself and three small children.Genuine Expedia guest review
Nice area close to a lot beautiful locations. We booked this hotel because we were taking my son to Lego Land which very close by but it is also located to a lot of nice sites in the area. I would definitely stay there again.Genuine Expedia guest review
Close to Legoland and semi-reasonably priced, we stayed here after having spent 2 nights in Hyatt Place nearby. Not as good or affordable but the decorating is clean and pleasant.Genuine Expedia guest review
Stayed at a less desirable hotel in Carlsbad last year and was searching for something better but not too expensive. The 3 star rating for the Courtyard Marriott encouraged me to try. OMGosh what an improvement! Everything was spotless, plush and the amenities are what you would expect at any 5 star hotel. Definitely will select a Courtyard Marriott […] in any city. Read moreGenuine Expedia guest review
"Quiet, secure, central"
Perfect for us as it was near Aviara Golf Club where we watched the Kia Classic LPGA. Highly recommend.Genuine Hotels.com guest review
Great hotel better than expected for the price. I will be staying here again.Genuine Hotels.com guest review
Friendly staff, convenient location. I would recommend this hotel to my friends and family.Genuine Hotels.com guest review
"Everything I EXPECTED & MORE"
This hotel is true to the pictures on the website. It is a gorgeous up-scale facility centralized around food establishments and 10-15 minutes away from shopping in Encinitas pass La Costa Resort. I strongly recommend the Courtyard Marriott and the cost of the rooms are very reasonable. A true value!Genuine Hotels.com guest review
We were assigned to a room with a handicap access shower. Unfortunately we didn't realized this until the next morning. The shower was a hand held spray. The water pressure was very low. I felt like I was camping. I probably used more water than normal just trying to rinse off. I did mention this to the desk upon check-out. Evidently there are fourteen […] such rooms, and the hotel was full, but we weren't informed of this before hand. Otherwise, the hotel was fine. Read moreGenuine Expedia guest review
"Close to Legoland and beaches"
Booked this hotel for a quickly planned trip to Legoland for my daughter's Spring Break. Was the perfect spot to enjoy Legoland and the beautiful beaches of Carlsbad. So close to all the local attractions and restaurants but just far enough from the freeway to have a quiet stay. I liked the family movie night on Friday night. The staff was helpful when […] asked for suggestions about things to see in the area. Read moreGenuine Expedia guest review
"visit family from out of town."
all good, except we were promised a roll in shower and did not get it !!!Genuine Hotels.com guest review
"Nice hotel Carlsbad"
Nice hotel.. clean, staff was very nice in the business section of CarlsbadGenuine Expedia guest review
Really nice and quiet establish meant! Would stay there againGenuine Hotels.com guest review
"Beach and shopping near hotel"
Nice hotel, but the clerk kept my boyfriends credit card, and claimed she didn't. Hassle.Genuine Hotels.com guest review
"Expected more from this brand"
Other hotels in the area are better. Everything was average. The pool wasn't really heated. Their restaurant, The Bistro, was overpriced -- the food was decent -- but boo the the staff for being less than accomodating (wouldn't even give a half and half order of bacon and sausage for breakfast - it seemed primarily because they didn't know how to input […] it in their register). The dinner shift guy had a little attitude too. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott San Diego Carlsbad Thank you for choosing the Courtyard Marriott for your recent visit! We appreciate your honest feedback. I'm sorry that our staff was not accomodating and flexible to your needs as our guest. We do strive to make each guest experience a wonderful one and it seems that may have not been the case during this visit. Your feedback is important to help us maintain and improve the guest experience. We will also make sure that our pool is being heated correctly and kept at the appropriate temperature for our guests. We hope and encourage you to stay with us again soon and allow us to give you a great Courtyard Marriott stay! Ever Aguilar - Front Office Manager
"Excellent customer service"
Kudos to the check in service and the restaurant.Genuine Hotels.com guest review
Very helpful front desk. Room was clean. We were happy.Genuine Expedia guest review
"If you dislike smoking...don't stay here."
3 different rooms...all are reeking of cigarette smoke. Staff is great, but its gross here.Genuine Expedia guest review
Response by Courtyard by Marriott San Diego Carlsbad Bob, I am sorry to hear about your experience during your recent stay. While the property is smoke free, there will occasionally be an international traveler or two that doesn't understand or comes from a culture where smoking is permissible. I am dissapointed to hear you had the same issue with three rooms. The good news is that it is a problem that is easily correctable. I will investigate the three rooms we tried with you, and check other rooms and have a deep cleaning done where appropriate. I am thrilled to read your kind words about the staff. Thank you for taking the time to publish a review. Your feedback helps make us a better property. Sincerely, Geoff Waddell Hotel Manager
"visited callaway golf"
found and booked the room very easily on expedia. it only took a few minutes. i didn't know what to expect based on previous reviews. i was pleasantly surprised to find the hotel only 2 blocks from callaway golf! so it only took a couple minutes to arrive. staff at front desk was extremely friendly. room was clean, beds were very soft. would definitely […] recommend and return!!!! the next morning we went to the lobby and printed our boarding passes on the computers in the lobby. greeted again very politely and friendly by the hotel staff. wish i knew that had a heated pool before. i would have brought along a pair of swim trunks. oh well. Read moreGenuine Expedia guest review
"Nice but Noisy"
Room was clean and comfortable, but night and early morning activity of other hotel guests made it quite a noisy stay; woke us up (including our 1 yr old daughter) several times during the night. Wish we had been warned at check-in and given a room further from noise and the slamming door. With that exception, nice stay and would stay here again.Genuine Hotels.com guest review
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