GREAT STAFFGenuine Hotels.com guest review
"Great hotel for a long days business trip!"
For my business trip, this location was perfect; it was very close to my customer and very convenient for me and a very good value. I was able to have a late evening dinner with cocktails that was very good and reasonably priced. In the morning, breakfast was very convenient, good and again reasonably priced. Free high speed internet and a very quiet […] location made for a very refreshing night. I highly recommend this location for anyone with business in the Carlsbad area! Read moreGenuine Hotels.com guest review
Hotel is sort of hidden away. Very clean. We were comfortable. They have a nice breakfast. Also a mini market for drinks and snacks. Staff is very friendly.Genuine Expedia guest review
"clean and convenient"
It was awesome, however, there was a wedding onsite with unruly guests.... little management could do for wild adults being crazy, but overall great quality for a family vacation.Genuine Hotels.com guest review
stayed for eight days. Staff was wonderful. One complaint: Had a cinnamon and raisin bagel that was stale and had no taste. I was offered another, but declined and requested manager of kitchen to sample it. (ha-ha) Other than that, everything else was great!! See you in september!!!Genuine Hotels.com guest review
"Nice hotel for a quick stay"
Needed a room for one night for my boys and I. This was perfect. The location was great, room was really nice and they have a pool and Jacuzzi. My only complaint would be that the room was a little on the small side, but not small enough to prevent a repeat visit. Also, the complimentary breakfast was terrific!Genuine Expedia guest review
"An average hotel that charges extraordinarily"
Dog crap in porch, uncleaned bed sheets, uncleaned curtains, all were cleaned after requesting.Genuine Expedia guest review
As I went to take a shower two giant spiders were in the bathtub. Also, staff was very friendly and followed my request of not being by the elevator. However, I received the room on bottom floor below the stairs and next to the side exit of hotel. All night I was woken up by doors slamming and residents/workers climbing the stairs. Besides that it was […] an average hotel stay. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott San Diego Carlsbad Dear Traveler, Thank you for taking the time to let us know about your stay at the Courtyard Marriott in Carlsbad. I do apologize for the unwelcomed guests in your bathtub and noise issues you experienced during your stay. These comments will be shared with our staff to try and prevent them from happening in future events. It appears we did not live up to our own standards and that is disappointing to say the least. Please let us know the next time you are in town so we can ensure your next visit to be a thoroughly enjoyable experience. Sincerely, Ever - Hotel manager
"Go out for breakfast!"
King bed was awesome comfortable. Overall nice Hotel, a little over priced, very quiet area with the exception of hearing the cleaning crew talking very loud and a few slamming doors. Small restaurant at Hotel overpriced, long wait and food was not very good. The next morning we ate at TIP Top Meats across from Motel 6, excellent breakfast but you have […] to get there early (8:00am). Read moreGenuine Hotels.com guest review
"close to race"
Everything was fine!Genuine Hotels.com guest review
Our entire experience at this hotel was the best! From the 7 year old to the 60 year old. A perfect stay!Genuine Hotels.com guest review
Over all it was okay . When I notified the front desk that there was vomit near the pool they did not send someone to clean itGenuine Hotels.com guest review
"Nice and quiet place"
It's a nice place to stay for a short family vacation or business trip. The staff was not very visible and, in fact, there were no towels available by the pool for a while. But they were delivered once requested. The pool was heated and the jacuzzi was nice. The bathroom in the rooms could use a little updating, but overall it's nice.Genuine Hotels.com guest review
"Great friendly staff. Extremely accommodating."
Needed room last minute. Staff was kind, helpful, and fast. Staff went above and beyond to myself and three small children.Genuine Expedia guest review
Nice area close to a lot beautiful locations. We booked this hotel because we were taking my son to Lego Land which very close by but it is also located to a lot of nice sites in the area. I would definitely stay there again.Genuine Expedia guest review
Close to Legoland and semi-reasonably priced, we stayed here after having spent 2 nights in Hyatt Place nearby. Not as good or affordable but the decorating is clean and pleasant.Genuine Expedia guest review
Stayed at a less desirable hotel in Carlsbad last year and was searching for something better but not too expensive. The 3 star rating for the Courtyard Marriott encouraged me to try. OMGosh what an improvement! Everything was spotless, plush and the amenities are what you would expect at any 5 star hotel. Definitely will select a Courtyard Marriott […] in any city. Read moreGenuine Expedia guest review
"Quiet, secure, central"
Perfect for us as it was near Aviara Golf Club where we watched the Kia Classic LPGA. Highly recommend.Genuine Hotels.com guest review
Great hotel better than expected for the price. I will be staying here again.Genuine Hotels.com guest review
Friendly staff, convenient location. I would recommend this hotel to my friends and family.Genuine Hotels.com guest review
"Everything I EXPECTED & MORE"
This hotel is true to the pictures on the website. It is a gorgeous up-scale facility centralized around food establishments and 10-15 minutes away from shopping in Encinitas pass La Costa Resort. I strongly recommend the Courtyard Marriott and the cost of the rooms are very reasonable. A true value!Genuine Hotels.com guest review
We were assigned to a room with a handicap access shower. Unfortunately we didn't realized this until the next morning. The shower was a hand held spray. The water pressure was very low. I felt like I was camping. I probably used more water than normal just trying to rinse off. I did mention this to the desk upon check-out. Evidently there are fourteen […] such rooms, and the hotel was full, but we weren't informed of this before hand. Otherwise, the hotel was fine. Read moreGenuine Expedia guest review
"Close to Legoland and beaches"
Booked this hotel for a quickly planned trip to Legoland for my daughter's Spring Break. Was the perfect spot to enjoy Legoland and the beautiful beaches of Carlsbad. So close to all the local attractions and restaurants but just far enough from the freeway to have a quiet stay. I liked the family movie night on Friday night. The staff was helpful when […] asked for suggestions about things to see in the area. Read moreGenuine Expedia guest review
"visit family from out of town."
all good, except we were promised a roll in shower and did not get it !!!Genuine Hotels.com guest review
"Nice hotel Carlsbad"
Nice hotel.. clean, staff was very nice in the business section of CarlsbadGenuine Expedia guest review
Really nice and quiet establish meant! Would stay there againGenuine Hotels.com guest review
"Beach and shopping near hotel"
Nice hotel, but the clerk kept my boyfriends credit card, and claimed she didn't. Hassle.Genuine Hotels.com guest review
"Expected more from this brand"
Other hotels in the area are better. Everything was average. The pool wasn't really heated. Their restaurant, The Bistro, was overpriced -- the food was decent -- but boo the the staff for being less than accomodating (wouldn't even give a half and half order of bacon and sausage for breakfast - it seemed primarily because they didn't know how to input […] it in their register). The dinner shift guy had a little attitude too. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott San Diego Carlsbad Thank you for choosing the Courtyard Marriott for your recent visit! We appreciate your honest feedback. I'm sorry that our staff was not accomodating and flexible to your needs as our guest. We do strive to make each guest experience a wonderful one and it seems that may have not been the case during this visit. Your feedback is important to help us maintain and improve the guest experience. We will also make sure that our pool is being heated correctly and kept at the appropriate temperature for our guests. We hope and encourage you to stay with us again soon and allow us to give you a great Courtyard Marriott stay! Ever Aguilar - Front Office Manager
"Excellent customer service"
Kudos to the check in service and the restaurant.Genuine Hotels.com guest review
Very helpful front desk. Room was clean. We were happy.Genuine Expedia guest review
"If you dislike smoking...don't stay here."
3 different rooms...all are reeking of cigarette smoke. Staff is great, but its gross here.Genuine Expedia guest review
"visited callaway golf"
found and booked the room very easily on expedia. it only took a few minutes. i didn't know what to expect based on previous reviews. i was pleasantly surprised to find the hotel only 2 blocks from callaway golf! so it only took a couple minutes to arrive. staff at front desk was extremely friendly. room was clean, beds were very soft. would definitely […] recommend and return!!!! the next morning we went to the lobby and printed our boarding passes on the computers in the lobby. greeted again very politely and friendly by the hotel staff. wish i knew that had a heated pool before. i would have brought along a pair of swim trunks. oh well. Read moreGenuine Expedia guest review
"Nice but Noisy"
Room was clean and comfortable, but night and early morning activity of other hotel guests made it quite a noisy stay; woke us up (including our 1 yr old daughter) several times during the night. Wish we had been warned at check-in and given a room further from noise and the slamming door. With that exception, nice stay and would stay here again.Genuine Hotels.com guest review
have stayed here several times & always a pleasant experience. Quiet, comfortable and centralized location near everything.Genuine Hotels.com guest review
"Great hotel- thin walls."
Everything about the hotel was amazing starting from the price, to the service, and looks. However the next morning when the room next door watched tv and he could hear everything at 6am, it wasn't pleasing. Everyone wants to sleep in on their vacation specially when out at night and that's the last going you want.Genuine Hotels.com guest review
"Clean and nice hotel. A few issues."
Had a couple of issues with my stay. The room was clean and comfortable. I went to use the hot tub at 6:00 pm on a Saturday evening to find it being filled by two hoses with freezing cold water. I was told that the staff was doing some routine maintenance. On a Saturday evening? Really!? Then, I specifically asked staff if they were going to be opening […] their restaurant early (at 6:00am) on the Sunday morning of the Carlsbad Marathon. They had welcomed marathon runners with posters in the lobby, so I presumed that they would have special accomodations for the scheduled event. I was told by staff that they would be opening the bistro early at 6 am for breakfast because of the event, and when I got down there on Sunday morning, all was closed and dark with no plans to open until well past the event start. I was EXTREMELY disappointed at the mis-information as I did not make alternative plans and ended up scrambling before the run for a quick breakfast. Read moreGenuine Expedia guest review
We booked one king bed with sofa bed room for four of us and it was perfect. Close to Legoland and Safari Zoo so if you are traveling with kids this place is perfect. I have 3 and 7 years old boys so I requested to be first floor and hotel staff changed out room with no questions. Even complementary breakfast was good.Genuine Expedia guest review
"Great staff! Very helpful!~"
really great! I'd go back!~Genuine Hotels.com guest review
The food needs improvement. We had an appetizer after checking in. They were out of our first request and the second one was tasteless. Breakfast is just OK.Genuine Expedia guest review
We stayed at this hotel with a trip planned to Legoland for our 5 year old's birthday. We arrived at the hotel late in the evening and late check-in was not a problem. The room was very clean and accommodating. Unfortunately, our car's alternator went out as we drove into the parking lot. My wife and I were afraid that we would miss our planned trip […] to Legoland due to a car in need of repair. We were pleasantly surprised the next morning to find out that the hotel had a shuttle to Legoland. We were able to easily attach our car seats and make it to Legoland for the entire day. They brought our car seats when they picked us up after a fun day. We had to extend our stay another day to get the car fixed. The hotel staff was very pleasant and helped us stay another night in the same room. Thank you for your help to make it a very pleasant experience. Read moreGenuine Expedia guest review
We were very pleased with the aesthetics, comfort and location of the hotel. It was a plus to have the lounge with several tv's, food and snacks available for purchase. The staff was extremely helpful and helped us feel like we were their only guests. We had 3 adults in a double bed room and the sink area was a bit small and poorly laid out with the […] closet door and sink area all in a tight area but for one or two people it is sufficient and blocked from the view of the bed area, which helped with sleeping for those that needed it. Read moreGenuine Hotels.com guest review
"ok hotel but some guests are not courteous"
Noisy! walls are thin and we had 3 to 4 men drunk coming to there room at midnight banging on our door thinking it was theirs then party in the roomnextdoor tell 2AM could not get to sleep. unfortunately we arrived at 11PM and had to leave at 5AM for a flight tried to get 6 hours of sleep but only got 2Genuine Hotels.com guest review
Very nice motel. Very friendly staff.Genuine Hotels.com guest review
I would definitely stay there again!Genuine Hotels.com guest review
"Excellent in every way"
This is our second time at this hotel. The service is outstanding and the rooms excellent. The bed and pillows are very comfortable. We will stay here every time we come to visit our family in Carlsbad.Genuine Hotels.com guest review
"Most comfortable stay ever."
Had a great stay especially for my kids. The room is so clean and well maintained. Thanks for the experience!Genuine Expedia guest review
"Oasis from Legoland"
My family stayed at the Courtyard on a recent trip to Legoland. Everyone at the hotel was super nice. The hotel was quite clean, well appointed and a good place to settle in after a long drive or a long day at the park. It's just far enough away from the amusement park where you feel a bit divorced from the insanity but close enough that you can get […] there in a few minutes. Read moreGenuine Hotels.com guest review
"Perfect little hotel with all the amenities"
Curtius staff. Very a clean, very convenient. We're very satisfied with our stay. We felt cozy.Genuine Expedia guest review
"Clean and new condition great staff, food ??????"
Clean and new condition great staff, near legoland and couple mile from Carlsbad beach, pool is nice although no pool light. The BAD Food outlet needs assistance with quality.Genuine Hotels.com guest review
"Courtyard by Marriott, Carlsbad"
The hotel is situated in a business area but the surroundings are pleasant and clean. It's within five minutes drive to the I-15 and from there another 5-10 minutes drive to Calsbad VillageGenuine Expedia guest review
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