"Great overnight stay"
The stay was very pleasant for a night before a business training in the area. I liked the easy option breakfast for a fast getaway before my meeting. The staff was very friendly and helpful.Genuine Hotels.com guest review
"Lack of Sense Of Urgency"
The only good about our room was the view. The room it self was not comfortable. The TV did not work at all, I called front desk twice and they did not come to fix it at all. I called the front desk to let them know we needed another blanket because it was cold in our room without the A/C and the heater smelled. They did not bring up the blanket.Genuine Hotels.com guest review
"All good, great location"
Marcus at the front desk deserves a raise - he was awesome. Lobby is updated and fun, rooms are clean, and the location is great for eateries, fun shops and proximity to Oxy and other area colleges.Genuine Expedia guest review
"RELAXING TIME IN OLD PASADENA"
Staff was attentive, helpful and very accommodating. Perfect location, we walked everywhere. Wonderful friendly neighborhood.Genuine Hotels.com guest review
"Conveniently located hotel"
Courtyards by Marriott in Pasadena was conveniently located to downtown area and also to freeways.Genuine Expedia guest review
"Very friendly staff"
I thought he staff went out of its way to be helpful. The desk clerk kindly offered me complementary breakfast tickets which my daughter and I greatly enjoyed.Genuine Hotels.com guest review
i was very disapointed because I asked for two double beds & got a King. I had to sleep on the pullout couch that was AWFUL!!!!!Genuine Hotels.com guest review
"Walking distance to everything"
We spent two nights at The Courtyard in Old Town Pasadena. The concierge was extremely helpful and went above and beyond to help us get a table at a very busy, fine restaurant down the street. The front desk was very efficient and pleasant. Getting in and out was a breeze. paying for parking at the hotel saved us the hassle of looking for parking elsewhere. […] We walked to the Norton Simon museum and also down to the Arclight Cinemas in the other direction. On Sun. morning we went to the Farmer's market next to the hotel. The only negative thing I can think of is having to walk past the very smelly area where the trash is collected at the front of the hotel. Read moreGenuine Hotels.com guest review
"2 days family getaway-from. Fresno Ca."
We are happy! with the service. in the front desk so nice. we ask for extra towels, they send righway.... T he city isw beautiful, clean and secure. I love....the only thing i gave 4 on cleniness & comfort, is because the tub of the shower and the sink to wash the hands. needs unplug. the water dosent run stay there. thank you.Genuine Expedia guest review
Response by Courtyard by Marriott Old Pasadena Thank you for taking a moment to share with us your experience at our hotel! We look forward to your future stays!
Very clean very cozy place highly recommended!Genuine Hotels.com guest review
"Worn out mattress"
Worn out mattress; not so good neighborhood; not particularly good for families with young childrenGenuine Expedia guest review
"Perfect Family getaway"
The perfect getaway close by. Room on the smaller side but pleasantly surprised despite a late check in it had everything we needed & then some. The pool/spa combo was super clean with chems perfect (Iam a pool guy), very sunny and relaxing. The updated lobby was the best part: fast check in, Starbucks, full omelet build station & an abundance of private […] eating/work areas to choose from; ours with its own flat screen & remote. Dodgers, shopping, dining and old Pasedena all near by. Great rates. We'll be back for sure! Read moreGenuine Hotels.com guest review
"Convenient, but NOISY"
Hotel is very convenient & within walking distance to most everything in downtown Pasadena. One improvement would be to tone down the noise! First by adjusting ALL DOORS so they don't slam shut!!! Second by eliminating the noise of the industrial-strength room A/C (whose main use is drowning out the hallway noise). NOISY NOISY NOISYGenuine Expedia guest review
Internet was not reliable. Parking was an additional fee. Bed was not comfortable. Room was immaculate but had a chemical odor in the air.Genuine Hotels.com guest review
The bed was very noisy. Just by sitting down on it, it would squeak like crazy.Genuine Expedia guest review
"Had a wonderful time at the Courtyard by Marriott"
I was only there for an overnight stay in Pasadena but my experience ath the Courtyard by Marriott was very pleasant. The Staff was friendly and helpful. The hotel was so comfortable and they have everything. Instead of going out at night, I swam in the pool, took a soak in the Spa and ordered room service. I had no problem falling asleep in the comfortable […] King size bed. I was truly sorry that I only stayed 1 day. Next time my visit will be longer. Read moreGenuine Hotels.com guest review
The girl at the check in counter told me that check in is 4pm.....HOWEVER!!! The info on hotels.com and in my email confirmation states that it is 3pm!!! This girl is going to argue and get an attitude with me?? I don't think so, so i put her in check. All other employees were pleasant and I had a good stay.Genuine Hotels.com guest review
"My Stay in Pasadena"
This hotel was so much nicer than I had originally expected. The reviews online did not do it justice. For the price it was in a great location and so clean. The surrounding neighborhood had tons of shops and great places to eat. The hotel service was great. Checking in and out was so simple. And parking structure was secure and easy. I would definitely […] visit again. Read moreGenuine Hotels.com guest review
"Great Hotel if visiting Pasadena"
Great Hotel professional staff...modern lobby..clean spacious roomGenuine Expedia guest review
"Nice hotel close to Old Town Pasadena"
This hotel is easy walking distance from the main street in Old Town Pasadena. Lots of good restaurants and shopping within a block of the hotel. Self Parking rate was a little steep. They assign parking spots on the same floor you are staying which is great. Free WiFi. A Starbuck's in the lobby. There is a small pool and Jacuzzi in the courtyard. My […] husband hung out by the pool while the rest of the family shopped. My kids enjoyed the pool in the evening as it didn't close until 10pm. Room was clean and quiet with a nice view of the pool area. We got a king sized bed and pull out couch. Sheets for the couch bed were in a cupboard in a plastic bag which I thought was a little weird. We had to read the hotel info to find out where the sheets were. All in all, a nice hotel. We would definitely stay again. Read moreGenuine Expedia guest review
"Ok for the money"
Hotel has cheap, inefficient, and noisy AC units. The staff could have better manners.Genuine Expedia guest review
"Close to Old Town"
We enjoyed our stay. Parking is nice, you have to pay, but you can park on the same level as your room.Genuine Expedia guest review
"Nice hotel in old town Pasadena. Has a nice pool."
We had great time at the pool with our granddaughter. Very friendly staff.Genuine Expedia guest review
"Hotel stay @ marriot"
Great place to stay though I was in a sad mood as my fiance that resides in old town left me with broken heart down there.Genuine Hotels.com guest review
The hotel was fine EXCEPT FOR the pillows (6, including the one in the closet), all of which were overstuffed and hard. Using them was like trying to sleep with your head on a slightly deflated soccer ball.Genuine Hotels.com guest review
"not far away from universal"
Very nice hotel,close to all filipino restaurant.but i wouldnt recommend valet parking if you go out more often coz you hvae to wait for them to get your keys anything else was great ....pool was heated and has a jacuzzi perfect to relax after long day of travel.Genuine Hotels.com guest review
"Very Satisfied, clean rooms!"
Exellent feeling, convenient, cool service staff, overall I will recomended and come backGenuine Hotels.com guest review
"Staying for a concert at the Rose Bowl"
My husband and I drove up from San Diego to stay at the Rose Bowl and needed a place to stay after. I think we really scored on this one, the hotel was clean and comfortable and you can't beat the location, it was right across the street from the Rose Bowl shuttle stop, so easy to get to our concert and back. We also wandered around Old Pasadena, before […] to get some lunch and after for some late night food and drinks. The staff was really great at check-in, they gave us all the info we needed about the shuttle and rec's for places to walk to for food and drinks nearby. Read moreGenuine Expedia guest review
"We will be back!"
Perfect location. Excellent service. Convenient self-parking. Clean and comfortable rooms and we are family of 4 with teens. We had had stansard 2 queens and room had fridge and microwave. Very convenient! Walking distance to great shopping and restaurants. Very cute area. Only 11 miles to West Hollywood and close to Universal Studios. We really loved […] this hotel and will be back. Read moreGenuine Hotels.com guest review
"Best place for free of mind..."
Ok... the price is right during the week on this one. Service is great, neighborhood is safe, for just a bit more then other cheap hotels, u get this 5 star service. Thts not bad if u travel like me with my kids all the time. A bit pricey, but wht hotel isn't with food and dining. so the location being so close to old Town pasadena made grabbing a cheaper […] bite tht much more easier. I'm looking for a place for me and my kids. Until we find something tht we all want. We're staying at hotels until so, and let me tell ya, cheaper hotels is just tht, cheaper... but the level of comfort and piece of mind is more important. so pay the extra $50-$60 bucks and gain a piece of mind back. The mariotte in old Town is just tht piece of mind back. Read moreGenuine Hotels.com guest review
"Great hotel !"
A very good hotel! Great price for LA area. Clean, modern and well managed. The staff was fantastic. Good free breakfast. Hotel charges for valet parking.Genuine Hotels.com guest review
"Rooms were nice."
Very noisey neighbor in 374, slamming doors at 1-3 am.Genuine Expedia guest review
I thought the room was a little too pricey for what we actually got. However the room/hotel was very clean and the service was great. I would stay there again if I could not find a better deal. They did charge us $15 for using our debit card which was lame!Genuine Hotels.com guest review
"Very nice hotel. good location- close to shops"
Very comfortable and clean. Would stay there againGenuine Expedia guest review
"best stay in pasadena"
this is a very good basic hotel. nothing fancy but comfortable and welcoming.Genuine Expedia guest review
"Fine quality hotel near Old Town Pasadena"
I loved this hotel. The room was nice, included mini fridge and microwave. The radio was playing jazz when I walked in and I received a welcome bag with water and nuts. It's conveniently located near Old Town Pasadena. I ate from the cafe inside and the food was good. Kitchen was open til 11pm. I had stayed at the Hilton in Pasadena in the past for […] a conference, but this hotel was MUCH better than the Hilton in Pasadena and more reasonably priced for better service. I'm always going to stay here if I need to be in Pasadena. Read moreGenuine Expedia guest review
hotel room was immaculate. very nice. front desk staff was very courteous and helpful.Genuine Expedia guest review
The Courthyard stay was outstanding in every way. The staff helpful and friendly, the facility clean and well stocked. I found it to be a safe, relaxing refuge.Genuine Hotels.com guest review
I was shocked that the rate more than doubled for the weekend and that Monday night was treated as a weekend night.Genuine Hotels.com guest review
the room was nice, clean, fairly up to date. the staff is great. we had a problem with our shower backing up and it was taken care of within minutes with a call to the front desk. we were charged $15 a day to park., which i didn't know when booking and which i didn't like. i think a nice hotel like this that charges this much should provide free parking […] to their guests. Read moreGenuine Hotels.com guest review
Although it was only for one night, my family and I quite enjoyed the stay. It was easy to find and despite being close to the freeway, it was rather quiet. The staff were were friendly and knowledgable. The rooms were clean and the beds were comfortable. The hotel was also walk away from shops and restaurants. Would definitely recommend this hotel […] . Read moreGenuine Hotels.com guest review
"1 night stay"
Took two tries to get the room key to work and then was given the wrong room number. Parking is very tight. Not fitting for anything larger than a suv. Good location and friendly staff.Genuine Expedia guest review
"Nice hotel in convenient location"
Hotel has nice amenities for in-town hotel - refrigerator and microwave. Cleaning staff needs to do a better job as I found food on floor from previous guest. Overall, nice hotel with convenient Bistro.Genuine Expedia guest review
"The Courtyard is excellent!"
This hotel is great and is a little less expensive than similar options. We booked it for a 1 night stay but I'd have no problems staying there for 3-4 days. Self-parking is $15 for the duration of your stay. A little far from Disneyland, but right up the freeway from Universal and Hollywood. Overall great service and a clean room -though ours had a […] bad view but I did not care about that. We had trouble getting in our room when arriving but the staff came in a few minutes and helped us get in. I highly recommend staying here and Old Town Pasadena is 2 blocks away. Really nice, laid back area to relax and go shopping/bar hopping. Not too family oriented though and many panhandlers. Read moreGenuine Hotels.com guest review
This was my second time staying here - love that it's close to freeway and in walking distance of lots of great shops and restaurants. I would definitely return. The staff was very friendly from the valet to checking in to the bar.Genuine Expedia guest review
Plain And Simple Dirty Room!!!!!!Genuine Hotels.com guest review
Hotel rating says it all. Very pleasant stay. Very happy on all aspects of the experience.Genuine Hotels.com guest review
Friendly staff, good parking. Minimal amenities, but not an inconvenience since everything is so close by. Clean and comfortable. In many ways this Hotel is a much better choice for both business and family travelers. Good freeways connections to other cities and airports. Good value.Genuine Expedia guest review
"Wanted to stay another night"
My son and I had a great night. The staff was so courteous. We checked in, valet parking, up to the room within 5 minutes. After a long drive through the desert, that was a relief.Genuine Hotels.com guest review
We came into L.A. (we live in Palm Springs) for two events--a benefit concert at Walt Disney Hall on Sunday night and a speech by Hillary Clinto at the Gibson Amphitheater in Universal City on Monday night. We wanted to see friends and do some shopping during the day on Monday, and we enjoyed being in Pasadena. Breakfast down the street at J. Russell's […] was exceptionally good! Staff at the hotel were helpful and the lobby was beautiful. Couldn't have been better! Read moreGenuine Hotels.com guest review
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