"Great Rates...Great Cleanliness"
I was skeptical given the room rates were tooo reasonable...but was GREATLY SURPRISED!! The neighborhood is Great...close too basically Everything....the cleanliness was Exceptional!! Im a picky person & I have to admit it was Great...even the comfort of the beds....no hidden fees or costs...Good stay...will stay there again in the futureGenuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive We're glad you enjoyed your visit & hope you'll stay with us again
Our room was a little small, but worked. We used the pull out couch for our 2 children so it was, of course, extra tight. The front desk service was super nice and professional.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Hi Heather, we're delighted that you & your family chose us to be your host. Thanks for taking the time to share your feedback & we hope to see you again on your next Family trip
Great hotel....especially for the price!Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Thanks for taking the time to share your feedback; we're glad you enjoyed your stay
I had to wait a few minutes before I could check in due to a soccer team. The manager apologized and said to go get a beer on him. Very nice experience. Great room/staff. Took family to Magic Time Machine and just walked over. I will be back.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Thanks Kim, We look forward to having you back with us. Enjoy your weekend.
"Love the bed."
Super comfy bed!! Felt like I was floating.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive We're glad you enjoyed the beds as much as we've enjoyed having you as our guest. See you soon
Clean room, quiet atmosphereGenuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Thanks for allowing us to be your hotel of choice & we hope to see you again soon.
Very clean and reasonable. Have stayed here before always a good.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Good Morning John, It was great having you stay with us again & we look forward to seeing you on your next monthly trip
The breakfast service was very slow and both mornings we were served our meals separately, when one was eating the other was finished, took way too long.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Hi there Anonymous, We're glad you enjoyed your trip to our great city. Please accept our apologies for the inconveniences you experienced at breakfast & thank you again for taking the time to let us know as your feedback will be used to enhance our service efforts.
"Perfect for price"
greatGenuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Good Morning CEhler, Thanks for taking the time to let us know you thought we were great; just wanted you to know that we think you're Great too.
"Great stay, but I wish price would have been honor"
The stay itself was amazing! Great atmosphere, clean room, everything was very nice...except service. I had made to understand that the total amount that I was to pay was (that was also the amount given on my receipt) was around 30 dollars less than what I was actually charged even when presented with the price that I had agreed to pay.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Hi Chris, We're glad you enjoyed your stay with us. I apologize for any confusion, the additional amount looks to have been an authorization released at check out; however your bank may take 5-7 business days to reflect the release of funds.
Horrible.. Staff very rude and unprofessional. Refused my reservation and did not even ATTEMPT to make me happy.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Hi there, Please accept our apologies for what sounds to have been a frustrating experience. If at all possible, contact me at your convenience to discuss your stay. Thank you again for taking the time to share your feedback as it will be used to enhance our service efforts.
"bad service and uncomfortable bed"
Bad service - dirty glasses offered for wine and confusing service during the breakfast.. Uncomfortable bed.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Good Evening, Please accept my apologies for the glasses & confusion you experienced during your stay. Please feel free to contact me at your earliest convenience as I'd like to know what we can do to make it right in order to regain your confidence & continue to be your hotel of choice.
Ok,like the securityGenuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Hello Audie, Glad to know you feel safe with us; we hope to see you again on your next visit our way
Stay was great because it was easy to find and close to the place we needed to be. Front desk person was very nice and helpful. And the rooms and beds were very nice.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Hey there NTexas, Thanks for sharing your feedback, we hope to see you again soon
Nice quiet stay. The hot tub was not very warm and hadn't been cleaned in some time. It was to cool to use.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Thanks for sharing your feedback, it will be used as a training to help enhance our service efforts
Very good room.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Thanks Jose for allowing us to be your host hotel, we're glad you enjoed your visit.
Excellent. What more can I say. The staff were great. The price was very reasonable. And the room perfect. Kudos. I even forgot and left my Kindle reader in the room. Called back and it had been returned to the office by the cleaning staff. Honesty. How about that!!Genuine Hotels.com guest review
"January trip to the Dallas area"
Great facility. Many choices for restaurants available nearby.Genuine Hotels.com guest review
"Dallas trip hotel review"
Everything was great except one thing. Our bags didn't make it to Dallas on the airline. The airline delivered our bags around 11:45pm to the hotel. I had called the front desk earlier to alert them that our bags were being delivered and they said when the bags came in they would bring them up to our room. They didn't until we called them again at 12:30am […] and they said the bags had been sitting down there for 45 minutes. So obviously there was some miscommunication there between front desk staff. Other than that it was a great hotel. Read moreGenuine Hotels.com guest review
"Trip to Addison"
Had issues connecting with wi-fi service in room and in lobby..it seemed to be due to having a Mac, but loved the room..and service, just wish I could have connected to Wi-fi with ease..but never could.Genuine Hotels.com guest review
"This is the greatess hotel you want to stay at."
I was comfortable with the stay. They have great customer service and clean rooms.It is a well welcome stay.Genuine Hotels.com guest review
Nice location. Clean room.Genuine Hotels.com guest review
"terrible place to stay!"
They charged our credit card for $250.00 without approval for having to take our pet in the room briefly because we went to a short service at church on Sunday morning. It had gotten very cold in the night and we were afraid to leave a small minature dashound out any longer. I plan to never stay at any Marriott again due to the treatment we received […] at this motel. Read moreGenuine Hotels.com guest review
Heater was very loud when you have it on, and it breaks you sleep when you run it through the night. Other than that it was pleasantGenuine Hotels.com guest review
Great location for access to Addison Circle. However hotel was a ghost town and the cafe was not open.Genuine Hotels.com guest review
This hotel was across the street from a big NYE party. I had a great time, I did not have to worry about parking and the price was great for the amenities. The mini fridge was perfect for keeping our champagne cool !Genuine Hotels.com guest review
"All good on New Years Eve!"
Hotel was good as usual. I have stayed several times.Genuine Hotels.com guest review
"Open the Bar & Bistro"
A bit disappointing that the Bistro was only open a few hours per day. I have stayed numerous times at Courtyards solely for the reason of the locations having a bar and bistro which makes it very convenient.Genuine Hotels.com guest review
"Great Weekend Away From Home"
It was really nice and quite and the window view was the best. Me and the hubby just needed sometime alone to enjoy ourselves , but the best part was Sunday morning when the fire alarm went off and everyone had to leave and it was really cold outside, so we went and got coffee, but we had a great time.Genuine Hotels.com guest review
"My preferred location for visiting Addison, TX"
Pleasant staff. Clean and comfortable room. Lots of nearby restaurants.Genuine Hotels.com guest review
"Good repeat stay"
Been here before. Good clean stay. Nice breakfast area. Close to restaurants and entertainment. Close to galleria shopping.Genuine Hotels.com guest review
Luv luv Luv this hotel!!!Genuine Hotels.com guest review
"Great place. Comfy beds. Great price."
Service was slow but very nice.Genuine Hotels.com guest review
The room ac didn't work properly and you could hear water running through the walls all night.. I'll never stay there again.Genuine Hotels.com guest review
"Annual shopping trip"
Annual shopping trip. Convenient & great service!Genuine Hotels.com guest review
"Customer Service was BAD!"
I paid extra for breakfast, but when checked in, was not told hours it was served, or anything about it. Called down at 9:30 to ask what time they quit serving and they told me they just quit at 9:30. So i asked if we could be compensated by ordering from the grill was told no! I made reservation on line, putting all info in. had to give same info to […] desk clerk. They weren't busy at all but check in was 25 min. Bad service! Read moreGenuine Hotels.com guest review
We had a pleasant trip and stay at your hotel.Genuine Hotels.com guest review
"Good location and price"
What can you say? It's a Courtyard, so it's not fancy, but it accomplishes what it set out to do quite well. All for a little more than half the cost of the Marriott down the street, even with the cooked to order) breakfast package. I'd stay there again.Genuine Expedia guest review
"Weekend in Dallas"
The staff is nice and the guests are as well, good place to stay convenient to eats and shoppingGenuine Hotels.com guest review
"Courtyard Marriott Experience"
I really enjoyed myself. The staff was customer friendly and the room was clean. Overall, the stay was great.Genuine Hotels.com guest review
Extremely courteous and kindly staff--made my stay.Genuine Hotels.com guest review
"A wonderful stay"
Was a very nice and relaxing stay. It is a return visit to that Hotel and think it is a great location. There are many restaurants near by as well stores. I will definitely stay there again in my future trips.Genuine Hotels.com guest review
Overall, the stay was nice and I received friendly service. Hotel was clean and welcoming. Neighborhood was lively and hotel was within walking distance to a huge variety of food/entertainment.Genuine Hotels.com guest review
Great stay!Genuine Hotels.com guest review
Great location, close to a number of good restaurants, just off the tollway and Beltline, room was clean and staff was helpfulGenuine Hotels.com guest review
Hotel was located close to some great restaurants. Although my team lost, it was great to be able to be in walking distance of many fine eateries. Hotel was clean, quiet and peaceful.Genuine Hotels.com guest review
"Rooms Need Updating"
This Marriott offers a great price for the location, we have stayed here multiple times. A few years ago, they remodeled the lobby, which looks great. But the rooms are really tired and sad. The room was clean, but because of the outdated decor, it felt grimy even though it wasn't. The AC had a noisy rattle and I smelt a sour milk smell. I wish the […] rooms looked as good as the lobby. But if you want a budget friendly hotel with a quick exit to the toll-way/highway and lots of restaurants near by, this is the place. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Thank you for your review. Although I am sorry to hear that our property's condition left something to be desired, I am glad that our lobby, room rates, and location fit your expectations. I will forward your comments to our leadership team in hopes we can improve for your next visit. Thank you for your business.
Nice hotel. The market prices were way to high. Was upset that my bill the next morning was more than what i was told on my conformation. Great location and very comfortable beds and pillowsGenuine Hotels.com guest review
Was there for business and the staff was great as well as the location and price. Bed was extremely comfy.Genuine Hotels.com guest review
No hot water in room. Rude managerGenuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive Thank you, Kelvin and Kofi, for your review. I was shocked and saddened to read the issues involved in your stay. Please accept my apologies for the inconvenience you experienced.I will personally address your concerns with the staff immediately. Again, thank you for your posting.
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