All hotels in Addison, Texas, United States of America
1 room, 2 adults
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15160 Quorum DrAddisonTX75001United States of America, ‏‎855-239-9399
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 611 reviews)

  • Location
    Great location
  • Pool
    Great pool
  • Service
    Fantastic service
  • Wellness Area
    Great wellness & sports facilities
  • Cleanliness
    Clean
  • Food
    Food is all right
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5.0 / 5Outstanding
Amazing hotel. Amazing price
Genuine Hotels.com guest review
2 night romance trip Apr 9, 2016
Kal
US
4.0 / 5Excellent
"Nice hotel but other surounding guest ruined it."
It was a good stay the staff was great the room was a good size and the price was nice . but a man down the hall kinda ruined our nice stay . he told my boyfriend and I that we were both going and burn in the underworld because we were staying together and not married .... He was practically screaming at us.
Genuine Hotels.com guest review
2 night business trip Apr 9, 2016
Lindsey
US
5.0 / 5Outstanding
Location, location was ideal.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear ANGELA, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night trip Apr 1, 2016
Angela
US
3.0 / 5Good
Housekeeping was very rude and didn't like there job.had dirty restroom and dirty towels!
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear CHRIS, Thank you for taking the time to provide feedback in regards to your recent stay at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we see that there is room for improvement based on your feedback Please accept our apology for the inconvenience your experienced while staying with us. We have communicated with our management team to insure this does not happen again. We hope to have the opportunity to serve you again the next time your travels bring you to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night romance trip Apr 1, 2016
Chris
US
4.0 / 5Excellent
"Great stay!"
Overall the hotel was great. There was a noticeable sound of rushing water in the ceiling (possible pipes above the beds). I would hear the water running through the pipes multiple times throughout the night. In the future, I would request a room away from the water lines.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Lauren, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met most of your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Please accept our apologies for the noisy inconvenience you experienced while with us. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night trip Apr 2, 2016
Lauren
US
5.0 / 5Outstanding
"Five stars, from beginning to end!"
The hotel staff displayed excellent customer service from the very beginning until the end. The hotel was very clean. The view was fantastic. We stayed busy visiting the nearby shops, restaurants, and it was minutes from the Galleria and downtown Dallas. In the future I will only stay at this location. I would also like to add that I constantly saw the same young man during our stay working on the upkeep of the property. He would be working on the landscape one moment and it seemed like he would be working on something else inside the next minute. I never caught his name, but I felt like it was worth mentioning, because employees like him are just as important when first impressions are critical.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Andrea, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
2 night romance trip Mar 18, 2016
Andrea
US
5.0 / 5Outstanding
"Great value!"
Great room within a short walk to conference being held at intercontinental hotel. Courtyard had a great room at 1/2 the price of conference hotel.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Laura, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
2 night business trip Mar 17, 2016
Laura
US
4.0 / 5Excellent
"Great location"
Room was nice. Very clean. Elevators were fast. Furniture a bit dated, but that was no big deal. Exercise room had a nice set of dumbbells and some cardio machines. It was a small room though, and that made it difficult to do an exercise routine that requires movement.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Traveller, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your positive feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We also see that there is room for improvement. Please know that we are listening to you when you talk about some of the hotel being dated and hope to make those changes in the near future. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
3 night business trip Mar 16, 2016
A Traveler
US
5.0 / 5Outstanding
"Locals didn't want to drive home."
Enjoyed our time there, will stay there again
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night romance trip Jan 22, 2016
evelyn
US
4.0 / 5Excellent
"It was ok for the most part!"
The rooms need to be updated!!!
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service We are excited to announce that our hotel will begin a renovation project soon. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
2 night romance trip Feb 26, 2016
Tammie
US
4.0 / 5Excellent
place was clean, and thats the important part. decent room, nice view. coffee machine but nothing extra. nice pillows in that you could choose firm or soft. didn't need the air since it was in the 40's. had a deli but we didn't use it. no free breakfast but yogurt parfaits were good and fairly priced. neighborhood was nice. plenty of restaurants around. super close to the cavanaugh museum which is why we were visiting. easy ride to the love field airport. close enough we also saw the zoo and gardens and observatory. all in all, close to attractions, clean, and friendly staff.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
4 night family trip Jan 21, 2016
A Traveler
US
3.0 / 5Good
Marriott beds and pillows are always nice
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met most of your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night trip Feb 27, 2016
dennis
US
1.0 / 5Poor
Hotel lobby is nicely updated and customer service is excellent but that's where it all ends. Rooms are long overdue for an update, they're old and very basic, definitely not to Marriott standars, also I got a few nasty insect bites while in bed, they don't look like bed bugs but more like a spider bite.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for taking the time to provide your feedback in regards to your recent stay at the Courtyard Dallas Addison/Quorum Drive. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience you experienced during your stay with us. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Also, our property is scheduled for a remodel soon. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night trip Feb 26, 2016
A Traveler
US
3.0 / 5Good
It was great just need better cable channels!!!!
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service We did notice that we have room for improvement. We have communicated with the appropriate members of management in regards to the TV channels. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
2 night business trip Feb 19, 2016
Latoya
US
4.0 / 5Excellent
"Good"
Housekeeping never came but it was cool bc I don't like them in there with my personal's while I'm gone
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
2 night romance trip Feb 12, 2016
Brittney
US
5.0 / 5Outstanding
"Super Stay"
Stayed at this location for two days and it was very relaxing. The staff and service was superb.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
2 night business trip Feb 13, 2016
Jesse
US
5.0 / 5Outstanding
Bed was a hard as a rock but everything else was 4 star
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night romance trip Feb 13, 2016
GARY
US
5.0 / 5Outstanding
Just need to add a microwave to the room. Some of us try to eat healthy and the food from restaurants are not always made to our standards; therefore, we need to bring and reheat our own pre-cooked meals. This time I had to go from my room to the lobby carrying my food to reheat it and then back to my room again. Other than that, my experience was great and the price was really good.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We would like to apologize for the inconvenience you experienced in regards to not having a microwave in your room. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
2 night business trip Feb 11, 2016
A Traveler
US
4.0 / 5Excellent
"A nice place to stay"
Excellent hotel and staff
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
3 night trip Feb 4, 2016
Karl
US
5.0 / 5Outstanding
"Family getaway"
Great Staff Great Room ..disappointed no continental breakfast or free coffee in am
Genuine Hotels.com guest review
Response by Sarah
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We apologize for the inconvenience you experienced due to not having a complimentary breakfast. Courtyard and Full Service Marriotts are the only brands that unfortunately to not have complimentary breakfast available. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
Family trip Feb 2, 2016
A Traveler
US
4.0 / 5Excellent
"Uncle's wedding"
Everything was in great
Genuine Hotels.com guest review
Response by Sarah
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive.. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
Other trip Jan 30, 2016
Monique
US
3.0 / 5Good
"If you have to stay somewhere ..."
The staff was fantastic. The rooms were tired, uncomfortable and dated.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for taking the time to provide your feedback in regards to your recent stay at the Courtyard Dallas Addison/Quorum Drive. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences you experienced during your stay with us. We are excited to share that our hotel will begin a full renovation in March 2016. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
2 night business trip Jan 25, 2016
A Traveler
US
5.0 / 5Outstanding
"construction sucks for the guests"
Everything was great until Sunday morning when they woke me up. Knocking on the door repeatedly so that the door lock could be replaced was very annoying. I am sorry to say I yelled at the person unfortunately they came back 20 minutes later.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Tyler, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and apologize for the inconvenience you experienced due to the room door lock upgrades. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night business trip Jan 16, 2016
tyler
US
5.0 / 5Outstanding
"Great Hotel In Addison"
The staff bent over backwards to accommodate our every need. The facility is well maintained and the room was great.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Randall, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night romance trip Jan 16, 2016
Randall
US
5.0 / 5Outstanding
"Excellent hotel"
Our first stay but it was awesome. Zee was very friendly and helpful. Gave us all info on the services the hotel provided. We love the cleanliness of hotel, bed and pillows were O comfortable did not want to leave. We definitely make this our hotel in future visits to Dallas. Thanks for everything!
Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
Other trip Jan 18, 2016
L
US
5.0 / 5Outstanding
"Excellent Location"
Excellent Location from many restaurants like P.F. Changs, On The Border, Jason's Deli,,,many to chose from! It is also a nice neighborhood for running. Very nice Lobby with BAR and Snacks with plenty of seating .
Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Eric, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are excited to share that our hotel will begin a full renovation in February 2016. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
Other trip Jan 7, 2016
Eric
US
5.0 / 5Outstanding
"Great stay"
Really enjoyed myself
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Kenneth, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are excited to share that our hotel will begin a full renovation in February 2016. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night trip Dec 25, 2015
Kenneth
US
5.0 / 5Outstanding
"Kindness"
The staff is so helpful. Our bed was horribly soft and so the next day they made improvements while we were out of the room that greatly enhanced our sleep that night. To respond to a request like that is so appreciated. The Marriott has always been our choice for the Christmas travel that is required.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
2 night romance trip Dec 19, 2015
ingrid
US
4.0 / 5Excellent
It was decent. Needs some updating but overall stay was pleasant. Staff was friendly.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Maria, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are excited to share that our hotel will begin a full renovation in February 2016. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
3 night family trip Dec 24, 2015
Maria
US
3.0 / 5Good
"Great for the area"
Stopped for the night on our trip, great location and plenty of restaurants.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night family trip Dec 21, 2015
Rickie
US
4.0 / 5Excellent
"Business trip"
Great experience! Comfortable beds, nice area surrounded by a lot of places to eat and drink.
Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Melina, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
Other trip Dec 24, 2015
Melina
US
4.0 / 5Excellent
"Perfect stop on our road trip"
After a weary drive, we we're pleasantly surprised when we pulled up to the courtyard. It's in an up-and-coming part of town. We felt perfectly safe walking through the parking lot to the lobby. The lobby was spacious, with a full starbucks counter, lounge area, and business center. Our check in was super fast, even with just one man checking in 3 different parties. Walking to our rom, we did notice that the hotel is still undergoing some renovations, right now the hotel has an odd mix of new and old features. The walls were repainted but the carpet was still from the former establishment. The room itself was perfectly fine. Everything was clean, the a/c worked and wasn't as loud as some hotel a/cs. All the amenities were modern; flat screen tv, coffee maker, hair dyer. Overall, I'd definitely recommend this hotel for an overnight stay, even for a weekend stay, it's fairly close to the galleria, but it is a good 20 min drive to the shopping areas near/in central dallas.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night romance trip Dec 17, 2015
A Traveler
US
4.0 / 5Excellent
"J.E.T.S."
The hotel was within good traveling distance to AT&T stadium for the game but not close enough to deal with all the congestion. I was offered a free upgrade which I gladly accepted. Wonderful front desk staff
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Gregory, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We are delighted to hear that our hotel staff was able to make your stay a memorable one and we hope to see you again the next time the Jets are in town. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night trip Dec 19, 2015
Gregory
US
1.0 / 5Poor
"So grossed out!"
I'm very disgusted with this hotel. After 9 hours of driving, I was just looking for a good night's rest. I went to pull back my sheets and there's blood all over them! So gross!! I've never seen a more unsanitary hotel. I called the front desk to get new sheets, which was less than helpful. I needed a king sized flat and fitted sheet, he gave me 2 queen fitted sheets. What an incompetent hotel.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Adam, Thank you for taking the time to provide your feedback from your recent stay at the Courtyard Addison on Quorum Drive. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for cleanliness issue in your room. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night romance trip Dec 17, 2015
Adam
US
4.0 / 5Excellent
The room was great! There was a lot of confusion between Hotels.com and the hotels.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. We apologize for any confusion between hotels during your stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night romance trip Dec 13, 2015
Brandy
US
5.0 / 5Outstanding
It was our 2 Anniversary and they made it wonderful and will go back and recommend to others they made us feel special
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night romance trip Dec 12, 2015
Ida
US
5.0 / 5Outstanding
"Great Place"
I have lodged here before and as previous times, I have always xenjoyed my stay.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night business trip Nov 24, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
Nice hotel, but I was charged a separate fee for incidentals, which I was not notified of during any part of my stay. Management did nothing to accomodate or empathize with my situation. As a result, I won't be returning.
Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. But, it looks like we have room for improvement. Please accept our apologies for the inconvenience you experienced while staying with us. At check in, we should have informed you that we authorize approximately $20 per day for incidentals. It is just an authorization which will fall off withing 2 - 7 business days. Again, please accept my apologies for us not informing you. We are pleased to announce that our hotel will begin a full renovation in January 2016. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
Other trip Dec 8, 2015
RDean
US
5.0 / 5Outstanding
"Good hotel for the price"
Overall stay was great; nice staff and great room.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Susan, Thank you for sharing your feedback from your recent stay at our hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
3 night business trip Nov 22, 2015
Susan
US
1.0 / 5Poor
"Worse stay ever Marriott 3 thumbs down"
Horrible room smelled of smoke mattress was so uncomfortable and something kept biting me in the bed. I wouldn't doubt it was bed bugs. The Marriott needs to take some notes from Holiday Inn Express. I also Stayed there doing this business trip and that stay was amazing MARRIOTT NEEDS TO STEP IT UP HOLIDAY INN EXPRESS has amazing beds so comfortable it's hard to get up.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for taking the time to provide your feedback in regards to your recent stay at the Courtyard Dallas Addison/Quorum Drive. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you experienced during your stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. We are very happy to share that our hotel will undergo a full renovation beginning in January 2016. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night business trip Nov 21, 2015
Michelle
US
5.0 / 5Outstanding
"Very nice visit."
It was a great stay. No issues. The number of cable channels was a little disappointing.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Freddy, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We do apologize for the inconvenience/disappointment with our cable channels. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
4 night business trip Nov 11, 2015
Freddy
US
5.0 / 5Outstanding
"Very nice clean hotel in a great area"
I was greeted by the most friendly staff and even with a huge line I was taken care of in a quick fashion.
Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. We delighted to hear that your checkin experience was so good! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
Other trip Nov 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Business trip"
Enjoyed 3 relaxing nights while attending a conference.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
3 night business trip Oct 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Anniversary Getaway"
My husband and I were celebrating our second wedding anniversary. We've been to this hotel several times and each time was great! The Front desk staff was AMAZEBALLS! I think the lady who checked us in name was Shanice or Sharisse, I'm not sure, but she awesome! Great service, she gave us a complimentary appetizer and drinks for our anniversary and suggested the piano bar across the street for more FREE drinks! Room was comfortable and clean. Great stay and we will be back!
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. We are so delighted that you celebrated your second wedding anniversary with us. And, we are so pleased to hear that you had such a great experience during your stay. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night romance trip Nov 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Weekend getaway"
Great location
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night romance trip Nov 7, 2015
A Traveler
US
4.0 / 5Excellent
"#DallasRocks"
Great area n easy to get to stores n bars ..
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night trip Nov 7, 2015
Harrison
US
5.0 / 5Outstanding
"Sports weekend"
Great place with plenty of food and bars within walking distance
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
2 night romance trip Oct 31, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
I really enjoyed my stay. The hotel environment and surrounding was extremely clean, professional staff, room nice and a comfortable nights rest.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum Drive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
1 night business trip Oct 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Location great"
Quiet and safe location. Close to many restaurants ,stores and great shopping..
Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Addison/Quorum Drive
Dear Valued Guest, Thank you for sharing your experience at the Courtyard Dallas Addison/Quorum. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Dallas Addison/Quorum Drive and we hope you choose to stay with us again whenever your travel needs bring you back to Addison. Sincerely, Jeffrey Giangreco General Manager Courtyard Dallas/Addison addisoncygm@ih-corp.com 972/404/1555
Other trip Oct 26, 2015
Bren
US
2.0 / 5Fair
Place smelled
Genuine Hotels.com guest review
1 night business trip Oct 16, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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