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  • Crowne Plaza Pittsfield-Berkshires
  • All hotels in Pittsfield, Massachusetts, United States
All hotels in Pittsfield, Massachusetts, United States
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1 room,  2 adults 
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Room 1:

Crowne Plaza Pittsfield-Berkshires - Pittsfield

42.448383, -73.254084
3.5 stars
1 West St, Pittsfield, MA, 01201 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $122
available on 05/26/13
Price Match Guarantee
3.8 108 5

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    Crowne Plaza Pittsfield-Berkshires
    View Crowne Plaza Pittsfield-Berkshires on a map
    View all hotels in Pittsfield
    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Crowne Plaza Pittsfield-Berkshires

    • Pittsfield Station Hotels - Pittsfield 1.8 miles
    • Arrowhead Museum Hotels - Pittsfield 2.4 miles
    • Pittsfield, MA (PSF-Pittsfield Municipal) Hotels - The Berkshires 2.5 miles
    • Pittsfield Hotels - The Berkshires 2.9 miles
    • Hancock Shake Village Hotels - Pittsfield 4.4 miles
    • All landmarks in Pittsfield

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    • White Horse Inn
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    • Comfort Inn Pittsfield
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    • Lenox Inn
      2.0 stars
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    • BEST WESTERN BERKSHIRE HILLS
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      This guest did not leave a comment.

    • Econo Lodge The Springs
      2.0 stars
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      "" Reviewed by a Hotels.com guest on Feb 20, 2013

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      "convenient and clean" Reviewed by a Hotels.com guest on Feb 15, 2013

      A good value for the area without sacrificing quality. Althought not the most modern compared to bigger chains, certainly clean and comfortable. Would definately stay again.

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    Overview of Crowne Plaza Pittsfield-Berkshires - Pittsfield

    Location.
    Situated in the heart of Pittsfield, Crowne Plaza Pittsfield-Berkshires is close to Arrowhead Museum. Additional area attractions include Hancock Shake Village.

    Hotel Features.
    Crowne Plaza Pittsfield-Berkshires has an indoor pool, a health club, and a sauna. Complimentary wireless Internet access is available in public areas and a computer station is located on site. Business amenities at this 3.5-star property include a business center, a meeting/conference room, and secretarial services. This business-friendly hotel offers a restaurant. The staff can provide wedding services, event catering, and business services. Additional amenities include a rooftop terrace, multilingual staff, and gift shops/newsstands. The property has designated areas for smoking.

    Guestrooms.
    The 179 air-conditioned guestrooms at Crowne Plaza Pittsfield-Berkshires include CD players and safes. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with video-game consoles and pay movies. All accommodations provide desks and complimentary weekday newspapers. Bathrooms offer hair dryers and complimentary toiletries. Additional amenities include coffee/tea makers and irons/ironing boards. In addition, amenities available on request include in-room massages, hypo-allergenic bedding, and wake-up calls. Housekeeping is offered daily.

    Image of Crowne Plaza Pittsfield-Berkshires, Pittsfield
    3.8 out of 5 Good (108 reviews)
    (Neighborhood average 2.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    My hotel stay was fine. I didn't like where I had to park my car. I parked it in the attached garage. During the night lyme dripped on top of my car and... the driver's side near the trunk. Not knowing what had dripped on my car I ran it through a car wash thinking it would come off. It has not so far. I called the hotel and they have not responded back to me yet. Those I spoke to were not suprised at what happend. I will not be happy if this damages the paint on my car. by Joyce  from Pittsfield, MA on 04/08/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $122
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    1 Queen Bed With Queen Sofa Bed Smoking

    Two Double Beds Executive Non Smoking

    Two Double Bed Non Smoking

    Standard room

    One Queen Bed Executive Level Nonsmoking

    Standard room

    One King Bed Executive Non Smoking

    One King Bed Leisure Non Smoking

    Two Double Bed Smoking

    One Queen Bed W Queen Sofa Bed Nonsmokin

    One King Bed Leisure Smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Carte Blanche
    • JCB International
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pet maximum weight in lb is: 25
    • Maximum number of pets per room: 2
    • MasterCard
    • Visa
    • Diners Club
    • Discover
    • American Express

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • All guests staying in hotel guestrooms must be registered with the hotel.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Designated smoking areas
    • Elevator/lift
    • Garden
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Patio
    • Pool table
    • Restaurant
    • Shopping on site
    • Swimming pool - indoor
    • See more facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Computer station
      • Conference center
      • Designated smoking areas (fines apply)
      • Free Wi-Fi
      • Luggage storage
      • Number of floors - 12
      • One meeting/conference room
      • Rooftop terrace
      • Self parking (surcharge)
      • Total number of rooms - 179
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Hair dryer
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Television
    • See more room details
      • Air conditioning
      • CD player
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Free Wi-Fi
      • Hypo-allergenic bedding available
      • Pay movies
      • Private bathroom
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Laundry facilities
    • Massage - spa treatment room(s)
    • Multilingual staff
    • Parking garage
    • Porter/bellhop
    • Room service
    • Safe-deposit box at front desk
    • Sauna
    • Self parking
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Express check-in
      • Express check-out
      • Hair salon
      • Health club
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Secretarial services
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Buffet breakfasts are available for a surcharge and are served each morning in the breakfast area between 6 AM and 10 AM.
    One West - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
    Underground Pub - This pub serves light fare, appetizers, and drinks.
    Room service is available.

    Recreation

    Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Golfing nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 12.95 per person (approximately)
    • Pet fee: USD 50 per pet, per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Pittsfield, Massachusetts, United States
      of
    42.448383, -73.254084
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    Area map

    A short guide to Pittsfield

    Home of the Berkshire Community College, Pittsfield is the largest city in the county and the civic center of the Berkshires. Arrowhead, the former home of Herman Melville, sits beneath Mt. Greylock, the highest point in Massachusetts. Also in town is the Pittsfield Colonial Theater, declared a national historic treasure in 1998, and the Berkshire Museum of art, natural history, and science.

    see all hotels in Pittsfield

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Pittsfield - within 100 meters

    1.0 - 3.0 mi

    • Pittsfield Station - 1.8 miles
    • Arrowhead Museum - 2.4 miles
    • Pittsfield, MA, United States (PSF-Pittsfield Municipal) - 2.5 miles

    3.0+ mi

    • Hancock Shake Village - 4.3 miles
    • Lenox - 6.5 miles
    • Shakespeare and Company - 7.0 miles
    • Tanglewood - 7.4 miles
    • Lee - 9.8 miles
    • Prime Outlets Lee - 11 miles
    • South Lee - 11 miles
    • Westfield Barnes Municipal Airport (BAF) - 34 miles
    • Albany Intl. Airport (ALB) - 35 miles
    • Springfield Westover Metropolitan Airport (CEF) - 40 miles
    • Schenectady County Airport (SCH) - 44 miles
    • Hartford Bradley Intl. Airport (BDL) - 46 miles
    All hotels in Pittsfield, Massachusetts, United States
    Reviews
    • All (108)
    • Business (14)
    • Romance (6)
    • Family (10)
    • Friends (8)
    • Other (70)
    3.8 / 5
    Good

    Score breakdown (from 108 reviews)

    • 5.0
      (23)
    • 4.0
      (46)
    • 3.0
      (29)
    • 2.0
      (9)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      3.9
    • Comfort
      3.8
    • Condition
      3.5

    Reviews: Overall

    • < Previous
    • Page 1 of 3
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    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good
    "Very nice, but..."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The good news is that they gave us a free upgrade to a suite, which was beautiful and spacious! ... The bad news is that the A/C wasn't working, and the coolest we could get the room was 75 degrees... totally unacceptable for sleeping.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Tom
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "ASATT Educational Meeting"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      2.0
    My hotel stay was fine. I didn't like where I had to park my car. I parked it in the attached garage. During the night lyme dripped on top of my car and the driver's side near the trunk. Not knowing what had dripped on my car I ran it through a car wash thinking it would come off. It has not so far. I called the hotel and they have not responded back […] to me yet. Those I spoke to were not suprised at what happend. I will not be happy if this damages the paint on my car. Read more
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Joyce
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    GREG
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "Convenient location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall, my room was very comfortable. I would however have enjoyed having a mini-fridge in my room because of the fact that I have to bring my own food with me when I travel. Keeping up a cooler the whole time was annoying.
    Genuine Hotels.com guest review
    4 night trip in Mar 2013
    DDav
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This place has great service, nice people always ready to help out with a question. Well located, wonderful restaurants within a short walk.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A. Stern
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "great staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was really very nice. My room and the common areas were updated and clean, and the restaurant/lounge was great. the hotes is right in the middle of everything, with parking. On the unusually nice side was the staff -- everyone I met was wonderful -- and the only down side was the very old and slow computer in the business center.
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    Kathy
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    mian
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "Good value for a good location."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This hotel is a good value for the money. Very friendly staff, good cleanliness. Only gripes are the frigid exercise room and the cheap bath towels.
    Genuine Expedia guest review
    Other trip
    Jan 28, 2013
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Jan 2013
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good
    "Getting bellow average"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      1.0
    We were staying in this hotel for a few years and unfortunately its condition is getting worse, in our room we could not switch water from shower to bath, bath door had to be pressed with all adults body wait to close, window heater was very noisy ... Sauna is not working... This is the first time I will not recommend to stay there for this price and […] pay parking fee Read more
    Genuine Expedia guest review
    Other trip
    Dec 27, 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "Close to many Bershires locations"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    Good overall, just a couple of let downs. Window in the room was a little drafty and we got charged for parking that had no security gate.
    Genuine Hotels.com guest review
    2 night romance trip in Nov 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    5.0 / 5
    Outstanding
    "convenient and nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was a very nice hotel and the staff were lovely. The room was clean, as was the bathroom. Breakfast was tasty. Good value for the money.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "Nice hotel but inconvenient parking."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice and quiet room. Didn't like the parking lot..have to walk stairs with luggage and didn't like paying for it. Overall though a good value for price of room.
    Genuine Expedia guest review
    Other trip
    Nov 5, 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good
    "Disappointing"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Wow, I thought the "Crowne Plaza" actually meant it was luxurious. Boy, was I wrong. I had to pay for parking, which was awful. I had to walk SO far with HEAVY suitcases, by myself -- no bellhop -- no valet -- nothing. For the price I paid, I surely thought I'd at least have help with my bags. Then I get to the room which was pretty beat up and in need […] of some TLC. The bed was hard. The bathroom was below average. Very disappointing for the "name" and for the price paid. Read more
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Sharon A.
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    hotel was convience but my room was locate next to elevator and all i hear all night was the coming and going of people plus slamming of doors which kept waking me up all night long. I was also charge for parking which i was not aware of and when i told person at the counter that i didnt park in lot was told i wouldnt be charge but i was charge on my […] credit card statement . Read more
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    diana
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Tom
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "Charming destination"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel was very convenient to all of the nearby hamlets. Our room was on a quiet, high floor with an incredible view. The hotel was sold out so I was expecting noise, but it was very quiet. My only complaint is that the room smelled like food when the dining room was in service. Around 6pm we could smell it, and again the next morning around 8am. We […] were on the 12th floor and must have shared ventilation shaft with the kitchen/dining room. It wasn't overpowering - I just thought it was odd. But, otherwise the room was spotlessly clean, the staff friendly, and we couldn't have had a more convenient location for our overnight stay. Read more
    Genuine Hotels.com guest review
    1 night family trip in Oct 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good
    "Nostalgic for the 80's"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The Crowne P. is in need of an interior face lift but continues to be a comfortable place to stay even if you think the 80's were a bad decade for interior design.
    Genuine Expedia guest review
    Other trip
    Sep 6, 2012
    Haze
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good
    "A very good breakfast"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    I thought the breakfast buffet was the best part of the hotel. I had not been asked if I wanted to have a free breakfast with my room and so I had to pay about $15.00 for a pleasant breakfast. I don't know how much it would have been if it had been added to my room rate. The waitresses were the only people in the hotel that I encountered who were f […] riendly. Read more
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "Right in the Middle"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a really attractive hotel, 1 short block from the exact center of Pittsfield. It's 2 blocks to the Berkshire Museum, a couple of blocks to 2 live theater venues, and about 3 blocks to the intermodal transportation center. Breakfast is not included. The beautiful Berkshires are all around, and the views from the upper floors are marvelous, but […] the rooms' windows are rather small (I had a corner room, but only one window). Read more
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    M K Terrell
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    A bit disappointed...when we went to check in, the gal told us that she didn't have a room with a king bed, that since we signed up through Hotels.com our request was not guaranteed. All else was OK, but it did make us feel like the poor cousins from the south.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    beverly
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I didn't feel that the carpet had been adequately vacumed, as there were plastic tabs that attach to price tags on the floor. Also at check-in and out time there was no one to help a lady with her luggage.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    5.0 / 5
    Outstanding
    "In the Heart of the Bershires"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Perfect base for brief stay, which included as highlights: biking the entire rail trail between Pittsfield and Adams and visiting the top of Mt. Greylock. The hotel staff was pleasant and responsive. The pool was great: water a balmy 86 degrees, clean, bright and large.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    Ron K
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "would prefer a smaller hotel but parking no problm"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Nice large rooms and beds, views OK, Dining room OK, service excellent at Breakfast including buffet. Concierge well informed re. local information and dining and sites.
    Genuine Expedia guest review
    Other trip
    Aug 8, 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "Fun comfortable stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Had a great time, my wife, kids, and myself had the pool to ourselves for hours. We ate at the restaurant on the 2nd floor, the service was great and the food was just OK but way over-priced.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Thomas
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Jul 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good
    "Too expensive for the experience"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel was way overpriced for the amenities offered. The rooms were comfortable and the bedding smelled very clean and fresh, although one duvets had a large black and obvious stain on it. The carpeting in the rooms was only clean down the middle: corners and under the desk and in the closets were very dusty and obviously not vacuumed. The bathroom […] was spotless! The pool is very small, and has a TINY shallow area where families can play. The staff was courteous. There was a barking/crying dog in the room opposite us. I called the front desk because I was concerned for its well-being, but it continued to cry for HOURS. All in all, if it were half the price, then I would consider staying there again. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    Rebecca
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    We were confirmed for a king. They had none left when we checked in. The air conditioning in the room was not functioning.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Mary
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "Reasonable Priced Hotel Near Tanglewood"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    My husband and I had tickets for Tanglewood and hotels and inns in the Lee and Lenox area require multiple night stays. The Crowne Plaza is an affordable choice a short drive away. We will definitely consider staying there again. The down side is that the hotel charged me $2.50 for a coffee to go in a small cup for a mediocre coffee. We found a Dunkin […] Donuts within walking distance instead and would recommend that to other travelers. Read more
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    lw
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "Close to Tanglewood"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Jul 2012
    Bowen
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "Good location for a visit to Tanglewood"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Used hotel as a base for a visit to the area and Tanglewood. Convenient. Beds not as comfortable as the rest of the room
    Genuine Expedia guest review
    Other trip
    Jul 6, 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good
    "Surly Staff"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "Not Horrible"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    We requested a kingsize bed and didn't get it. The photo showed a little kitchen area and there wasn't even a small refridgerator. It was overpriced.
    Genuine Expedia guest review
    Other trip
    Jul 2, 2012
    Boon
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good
    "just ok"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    Nothing special. Too overpriced for what is offered. Basic room, clean, but no microwave or fridge. Priced too high for a basic room.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    Ritzah
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    5.0 / 5
    Outstanding
    "My second visit in as many years."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Although the Berkshires area has many Bed & Breakfast Inns, they charge dearly. The rates for the rooms at the Crowne Plaza allowed me to enjoy many more activities without sacrificing service or convenience. I saved enough during my two night stay to pay for a second performance at Tanglewood and a visit to The Mount. I hope to return this summer to […] sample some of the theater offerings and if I do, I will reserve at the Crowne Plaza Berkshires. Read more
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    Louis E.
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    5.0 / 5
    Outstanding
    "Crowne Plaza Pittsfield"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Easy access on/off route 8 with the hotel being in the middle of a revitalized downtown Pittsfield. Plenty of shopping and restaurants to eat at including an old movie theatre playing recent releases. Hotel help were very helpful with directions to the local area (Adams, MA). The room was clean and the beds were extremely comfortable. I missed the microwave […] in the room which I frequently use when traveling. Read more
    Genuine Expedia guest review
    Other trip
    Jun 19, 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    4.0 / 5
    Excellent
    "Not a bad night sleep"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    5.0 / 5
    Outstanding
    "Nice Place to Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Had a family emergency, last minute reservation. Great quiet space to unwind after hours at the hospital. Very comfortable beds, quiet room. Free internet & no charge for parking this time.
    Genuine Hotels.com guest review
    4 night trip in Mar 2012
    A Traveller
    US

    Crowne Plaza Pittsfield-Berkshires - Pittsfield
    3.0 / 5
    Good
    "pittsfield crowne plaza"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Disappointed no breakfast included.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US
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