Super clean. The room smelled fresh when we opened the door. Free breakfast was great and wifi was free as advertised!!Genuine Hotels.com guest review
Nice hotel. We were glad for the rate we got through Hotels.comGenuine Hotels.com guest review
"Beautiful Hotel and rooms are fabulous"
The hotel was beautiful. The staff was very gracious. The rooms were very spacious with separate sleeping and sitting areas. The hot/cold breakfast included with the room was amazing. Food was delicious. Hotel was located with easy access to I-65. This will be our hotel for all Nashville visits from now on!!!Genuine Hotels.com guest review
Very nice. Neighborhood was very quiet. Would definately stay again.Genuine Hotels.com guest review
"Great Place to stay in Brentwood"
I gave it a 4 on maintenance only because there were a few things that were not just right: 1 Power plug that did not work, toilet lid a little lose, tub faucet a little loose, stuff like that. Besides that, the staff was great and the room was very clean. I liked the color and decor of the room. The breakfast was very good.Genuine Hotels.com guest review
Perfect stay!Genuine Hotels.com guest review
The hotel was family friendly. Breakfast was average. Spacious rooms. It was a 20 minute drive to the District. A few minutes off the highway and in a nice neighborhood. Got cookies when we arrived and they were very helpful.Genuine Hotels.com guest review
Really the only negative thing I have to say is that there's no direct way to the hotel off the Interstate. But that's not a big issue. More importantly, the hotel staff were nice, rooms were clean, everything functioned, rooms were large and comfortable, and the beds slept good. Free WiFi is always nice too.Genuine Hotels.com guest review
"Very pleasant stay"
Picking a hotel in an unfamiliar city is always a risky proposition. However, this was one of my best choices. Hotel was clean, in a nice neighborhood, & close to food and other essentials. Great location to see many of Nashville's historic sites.Genuine Hotels.com guest review
"Great service, clean hotel, great breakfast!"
Lovely!Genuine Hotels.com guest review
"Nashville family vacation"
Amazing hotel!!! Quiet area! Amazing breakfast!! Amazing beds!! Everything was amazing!!Genuine Hotels.com guest review
"Something BIT ME"
Staff was fine. The hotel itself felt quite old. I stayed only one night and arrived late. When I woke, I had a dime-sized red blotch on my neck. The spot grew over the course of the day. It's now been three days and I'm still dealing with some type of infection as a result of being bitten while I sleep. Could it have happened at any hotel? Sure... […] But, it happened here... at the Brentwood Suites. Read moreGenuine Hotels.com guest review
Response by Brentwood Suites Thank you for taking the time to provide us with your comments in regards to your recent stay and would like to apologize for your unfortunate experience. The health and safety of our guests is of the utmost importance and is always a focal point of our operations in order to continue providing our guests with a great experience. We would like to take this opportunity to inform you that our hotel has in place a preventative pest control program in order to ensure a pest free environment. The program consists of staff training and awareness, visual inspections and regular preventative visits by a pest control company. Our pest control company did a thorough inspection of the room in which you stayed and it was given a clean bill of health with no sign of any kind of insects present.
"Comfortable quiet hotel"
Place was quiet and comfortable. Needed a little updating and whirlpool tube didn't work. Staff was friendly and helpful.Genuine Expedia guest review
My family and I stayed here on our way home from Florida. We found it to be a very nice hotel. My sister loved the Keurig in the room, and my wife liked the cleanliness and spacious rooms with high ceilings. Breakfast wasn't too bad either with a fair amount of variety. I would definitely stay here again.Genuine Hotels.com guest review
"Excellent value for the price"
Clean grounds and room, nice amenities. Would definitely stay again, only a few minutes from down town Nashville.Genuine Hotels.com guest review
"Visiting the Parthenon"
The staff greeted us upon arrival in a very comforting manner. The lobby is spacious and the coffee was always ready. The hotel is located close enough to easily visit many sites and entertainment.Genuine Hotels.com guest review
Our room was very clean. The beds were very comfortable and the room was very spacious. If in the area again would definitely stay again!!! Staff was extremely nice and helpful!Genuine Expedia guest review
Room was clean, staff were friendly and pleasant, and breakfast was greatGenuine Hotels.com guest review
This hotel is slightly off the beaten path but that makes it quieter and more affordable. The suite is a large room with a half wall separating the bed from the sofa bed. There is a wet bar with a refrigerator, microwave and keurig coffee maker. They also provide two bottles of water per day at no extra charge. Cookies are available in the lobby in […] the evening. The check in clerk, Jay, was great...very friendly and efficient. We plan to stay there again the next time we are in Nashville. Read moreGenuine Hotels.com guest review
"will return next time in Nashville"
the staff was great, there were breakfast options for gluten free/ dairy eaters, the room was clean and location convenient. The renovations began a little early for us since we got to town late and had been out at a concert the second night late. There is no bathroom fan and the door swings shut so it stayed hot and humid in the bathroom(we propped […] it open with a trash can). We had nothing else to complain about and are looking forward to going back after the renovations are completed! Read moreGenuine Hotels.com guest review
To Whom It May Concern, My wife and I stopped overnight Wednesday in route to Destin, Florida and found your accommodations more than adequate. My wife and I are very meticulous people and even though your facility is undergoing renovation, we found our accommodations quite clean, quiet and well decorated. My wife and I both agreed we would not hesitate […] to recommend your facility to anyone. Thank You, Robert E. Gochenour Sr. The information in this email may be confidential and/or privileged. This email is intended to be reviewed by only the individual(s) named above. Any review, dissemination or copying of this email (or any attachments or information herein) by any person other than the intended recipient(s) is prohibited. If you have received this email in error, please immediately notify the sender by return email and delete this email from your system. Read moreGenuine Hotels.com guest review
Awesome area and place to stay. They are doing some renovations. The service is really awesome. Like a hotel but half the priceGenuine Hotels.com guest review
"good room for the price"
The room was large enough to accommodate 3 adults comfortably. But maint was going on to the hotel and it was not posted on hotels.com. The bathroom did not have an exhaust fan and the door had to be propped open. It got very hot and stuffy during and after showering. Also no pool despite the heat. But we loved the layout and chocolate chip cookies. […] The breakfast was the best we ever had in a hotel for free. Read moreGenuine Hotels.com guest review
"Great place to stay but construction was an issue"
We really enjoyed Brentwood Suites. We had come from North Carolina to a family graduation. We booked everything on the Internet and could only go by the pictures presented. We really loved the hotel and its location and the room was nice. The only concern was the renovation process. We came into the hotel after being out around 4pm to nap and couldn't […] because of the construction noises. While clean, when we came out of our room there was a bathroom sink in the hallway. Apparently, they were renovating the room across the hall from ours. However, all in all I would stay at Brentwood Suites again. Couldn't fuss really about renovations..lets us know they are interested in patrons having a pleasant stay. Read moreGenuine Hotels.com guest review
Some remodeling happening at the time of our stay.Genuine Hotels.com guest review
It was fantastic! Anniversary trip with husband and it was lovely.Genuine Expedia guest review
"A good hotel, under construction"
I felt the hotel was in excellent shape. They were under construction, for a remodel.Genuine Hotels.com guest review
"A clean, comfotable nights stay."
With a change in arrival time, I called to inform them and they assured me that our rooms would be held. When we arrived the check in process was expedited. My request for adjoining rooms was honored. Our rooms were clean and comfortable. The complimentary breakfast exceeded our expectations....so many hot and cold choices. I would definitely recommend […] this hotel. Read moreGenuine Hotels.com guest review
"Music City Tour"
Nashville is a superb city well-worth visiting...Music Row and the honky-tonks on Broadway, especially after dark are areas not to be missed. The Grand O' Opry hotel is something to see...over 2,800 rooms and stunning interior design with multi-story gardens, waterfalls and restaurants all under glass roofs.Genuine Expedia guest review
"spin instructor senimar"
was exactly what we needed for the weekendGenuine Hotels.com guest review
"Above average not perfect"
Nice size room. Comfortable bed. Bathroom could have been cleaner, the waffle maker broke at breakfast.. area is a little sparse of walking distance restaurants..Genuine Hotels.com guest review
"Great value and nice amenities"
My first time staying here and I think I've found my new go-to place in the Nashville area. There are some renovations going on currently so I'm sure that on my next visit, it will be even nicer. The room was spacious, clean, comfortable and had all the amenities I would ever need. Two of my favorite features that set it apart from many hotels: In room […] Keurig coffee maker and a real hair dryer (not one attached with a 2 foot cord). The breakfast was decent although the waffle maker wasn't working the day I was there. The parking is ample so you don't have to park very far from the entrance. Read moreGenuine Hotels.com guest review
"Highly recommend this hotel!"
A GREAT hotel... very clean with great service.Genuine Hotels.com guest review
I was pleasantly surprised, and would probably stay here again if in the area.Genuine Hotels.com guest review
This motel looks like somebody cares. It is sparkling clean, nicely appointed, and had a good breakfast with lots of choices. I just wish it accepted dogs!Genuine Expedia guest review
It was fineGenuine Hotels.com guest review
Very comfortable and clean! Rooms are spacious and cozy! Would definitely stay there again!Genuine Hotels.com guest review
"Nice Hotel / easy access to downtown"
We were very happy with the service and quality of the rooms. Very reasonably priced as well.Genuine Expedia guest review
"Great hotel, convenient to downtown Nashville."
The Brentwood was a haven for us in the midst of a whirlwind trip to Nashville from Pennsylvania.Genuine Expedia guest review
"In Brentwood without being in the traffic"
Great, quiet hotel. Safe. Friendly staff. Good breakfast, clean rooms. HD television.Genuine Hotels.com guest review
"Nice hotel. Very nice area. Super safe."
Nice stay. Professional staff. Safe, nice area close to dining.Genuine Expedia guest review
"Very quiet and lovely hotel"
This hotel was small and charming. The room was very nicely done and the bed was very comfortable. They did Ann amazing job tidying the room and the complimentary water and coffee in the room was a really nice touch. We enjoyed the full breakfast in the morning as well which was complete with a waffle maker. The staff were very helpful in suggesting […] local sites to see. And lastly, the fresh cookies at the end the end of the day made us laugh. Read moreGenuine Expedia guest review
"Great find - clean and well worth price"
My wife and I made a short stop near Nashville before proceeding on. This place is very clean, more than adequate - actually ranks up there with Hampton and HIE. Not quite as many pictures on wall and foo-foo details - but very nice for what we needed.Genuine Hotels.com guest review
"A little difficult to find- numerous turns to get"
Very satisfiedGenuine Hotels.com guest review
"Beware of your belongings"
My recent stay at Brentwood Suites was ok, except that I lost my book. I was not sure whether I lost it during my stay or I misplaced it and forgot to take it with me when I left. However, the helpline was not good at all. End of the day, I lost my favorite book.Genuine Hotels.com guest review
Response by Brentwood Suites We are so glad we were able to find your favorite book you left behind during your stay with us and get it back to you. We look forward to seeing you on your next visit.
"Great rooms, friendly staff."
My room was very comfortable and the staff was very friendly.Genuine Expedia guest review
"checked out within 45 minutes of having checked in"
I'm a non-smoker with allergies to smoke and explicitly requested a non-smoking room; I was informed that after renovations, all the rooms were now non-smoking. The room I was issued was clearly a smoking room, previously. After attempting the front desk for about 5-10 minutes, the gentleman finally picked up and changed my room. Upon changing rooms, […] my internet service was very poor and I simply didn't want to deal with yet another change in rooms because I do need reliable internet for work. I, therefore, checkout out. I should really be offered a refund for this "non-stay" Read moreGenuine Hotels.com guest review
Response by Brentwood Suites We appreciate your comments, however, we believe they were intended to reflect your first hotel experience before relocating to our hotel as we have no record of this situation ever occurring at our hotel. Our computer system does keep a record of all room changes with documented reasons and has no record of this situation taking place. We have always been a non-smoking hotel which means that we have not renovated smoking rooms to nonsmoking rooms because they have always been non-smoking rooms.
"Was on vacation, near our riverboat cruise"
Weather was iffy, but trip was nice. Accomodations were extremely pleasing.Genuine Expedia guest review
"Family friendly hotel but expensive."
Pros: Nice place, friendly staffs, clean rooms Cons: very expensiveGenuine Expedia guest review
Room was good it the breakfast could use a whole lot of work. Nothing like limp bacon and watery eggs to start off your work day.Genuine Hotels.com guest review
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