"Portland Bike Ride"
The rooms are big, clean and professional theme. The indoor pool and Jacuzzi was great. Just a couple of suggestions. When we arrived, we were told to wait (20min) while the host was doing some work upstairs. We checked in and the rooms were not ready (3:30pm). We decided to go grab a late lunch , early dinner. The host was friendly and empathetic. […] The room had a pizzeria menu from a local pizza place which was out of business. We rented two rooms, both rooms had the same pizza menu. Those should be removed or replace with an updated one. When I called the pizza menu number, the call was transferred to another pizzeria that does not deliver to the hotel. :( Both Ice machines were broken, which I find strange that both were broken at the same time which makes me wonder if one was broken for a while. The shower head was broken in the room so taking a shower was interesting. During check out I informed the hotel if they would like some feedback , yes was response. When mentioning the above , I felt it was taken defensively and I did position the conversions politely. All in all I would have given the hotel a 4 if it wasn't for the above. Read moreGenuine Hotels.com guest review
"This hotel is not worth the money. What a joke."
I would have been mad if I didn't start laughing about how sad it actually was. The "full" breakfast is waffles, juice, coffee and one form of breakfast meat. The wallpaper in the bathroom was held in place / repaired with clear packing tape. I am used to hard beds in a hotel room, but I think they went out of their way to find HARD beds. The carpeting […] is pretty well thrashed. Several power sockets didn't work and no it wasn't because of a light switch. The pool deck is disgusting because the floor drain doesn't function. The soda machine was empty and based on what the staff said, it has been that way a while. One ice machine has an out of order sign, the other doesn't dispense ice, the power's on, it doesn't work. Read moreGenuine Expedia guest review
"Hotel was decent"
The staff was very helpful. The room was clean but there were stickers on the wall from a previous guess. They should remove those. Just a thought, if a customer is staying multiple nights and they use their coffee on the first morning, chances are they would like for housekeeping to leave coffee for the next morning as well.Genuine Hotels.com guest review
"Will not be staying at this hotel again"
The daytime front desk person was extremely rude, found out later it was the owner. Not a good first impression. Location was not in a very good area. No maid service after our first day and had to go to front desk to get more towels. Breakfast was very minimal: waffles ,biscuits and cereal...no fruit of any kind. Overall very unhappy with this hot […] el Read moreGenuine Hotels.com guest review
"Never, ever again"
Bad neighborhood, room was mostly clean but had a weird odor and made me nauseous. Advertised with a sofa sleeper, get there and it is $20 extra to use it. Both dryers and the ice machine were broken. No one refilling items for breakfast and coffee was terrible. Outdated and no chair to use with the desk. Need better customer service. Don't stay he […] re! Read moreGenuine Expedia guest review
"What a big mistake!!!!"
We arrived to a hotel with metal fencing around the hotel due to the neighborhood and had problems getting keys. Got to the room and it smelled really bad had to open the window looking at the auto repair garage across the street. Called the desk for sheets and blanket for the sofa bed. Only received sheets. Wanted to get some ice but the ice machine […] was out of order. Stayed three nights and after the first night they cleaned but didn't leave any soap or shampoo. I travel a lot and this is the first time I have filled out a response but I need to really let people know what it is like... the pool had about 10 screaming kids roaming around making it hard to relax. I will never stay at this hotel again and I would not recommend this for anyone. Read moreGenuine Expedia guest review
"Good overnight hotel"
Good for a night off the road, but you don't want to stay any longer. Friendly staff, but in serious need of repairs and upgrades.Genuine Expedia guest review
"Clean and great breakfast"
Although it might not be in the greatest neighborhood, it is a great hotel to stay for the low prices they offer. Our price was in the 60s for one night. The rooms are clean and big. The hotel looks great and has plenty of parking. There are some places to eat within walking distance. But the best part was the breakfast with toast, waffles, sausage […] etc,. This hotel is also a 20 min drive to the scenic multnomah f and other falls. Read moreGenuine Hotels.com guest review
"Decent hotel for the price."
We were disappointed that there was no ice available, but overall we had a nice stay.Genuine Expedia guest review
"not worth the $100 per night"
Second time I had to stay there; hot tub not working yet again (and same time of year). towels were sandpaper. no vent in bathroom so entire room would get more humid; shower curtain rod was broken, wallpaper peeling. on the plus side, the staff let our team use the breakfast room for our take out dinners; bed and linens comfortable but not pillows. […] Nice to have fridge, microwave and coffee maker and hair dryer. Ceilings are quite thin; I'd stay on the top floor if you are a light sleeper. Read moreGenuine Expedia guest review
Overall we had a good experience. The people were very friendly we dealt with.Genuine Expedia guest review
"Basic room that suited our needs"
Needed a room to attend a family wedding. The hotel isn't in the greatest area, but I never felt unsafe. When we checked in, our room wasn't ready, but at least we knew it was cleaned since we waited in the hall for about 10 minutes while the housekeeping crew finished. Can't rate the breakfast since we slept in. Used the pool and it was fine. Hot tub […] was broken and the standing water was collecting funk and mildew. The hotel wasn't overly elaborate, but our room had two queen beds and a sofa that were clean (a couple of stains on the comforter though). There was a channel guide on the TV that showed about 30 channels, but we could only get about 10 of them. Hotel fit a need for us, was suitable, and given today's rates, we paid $99 plus tax, so not overly expensive. Read moreGenuine Hotels.com guest review
"Not what I expected from GuestHouse"
This GuestHouse was pretty run down. The hot tub wasn't working and had a gross film floating on the top. There was wall paper throughout the hotel that was peeling off, both ice machines were out of order. In our room the fridge/freezer had a popsicle melted in it that had been there for some time because the frost had grown over it and there was a […] previous guests soap that had been left in the shower. So I would say housekeeping does not have an eye for detail! Read moreGenuine Hotels.com guest review
mostly decent, fairly clean...good for the $100 we paid but no more. beds were alright, pillows were strangely small... room was basically good, AC worked well. we swam in the pool which was in pretty good shape, couldn't tell if it was chlorinated but looked to be clean and in good shape. spa was broken and had a nasty greasy film over the surface […] of the water. they had a sign on it but they should have just drained it. left an uneasy feeling about the pool but still had fun and felt fine swimming in it. staff was kind and responsive. food at the free breakfast was typical with bagels and waffle iron, some fruit, oat meal and cereals. had biscuits and gravy which were kind of mediocre. again, what we expected for the price. juice dispenser had typical bad orange juice, but i've been in more expensive hotels with the same bad OJ. Read moreGenuine Expedia guest review
"Poor choice- won't go back even for the price"
Basically not what houses in the pics. Poor quality all around. Only bright spot was the front counter service.Genuine Hotels.com guest review
I stayed at the Guest House Hotel for a week on business and found it to be a great place to stay for the money, not only did it have an indoor pool sauna and hot tub, I rely on good internet to trade and found that their high speed was just that and stableGenuine Expedia guest review
None of the ice machines worked, rooms were dirty. Front desk help was okay. Offers free WiFi, never able to connect. Homeless hang around at night.Genuine Hotels.com guest review
I was totally satisfied. The value was great for the suite room. It was nice sized and reasonably priced. The inside is in need of an update, but a great value for a cheaper end hotel.Genuine Hotels.com guest review
"Cheap hotel - avoid if you can"
If you need a budget option for just one night or so - then consider this place, otherwise avoid it. It's old and in bad condition. My room had loose planks of wood and the carpet smells like some animal died (throughout the hotel). There were bugs in the bathroom. Room cardkey didn't work the first time - had to go downstairs and get a new one. Bed […] was neat - but pillows were like cannon balls. Management was terrible - when I went to check out the lady was on the phone and looked as though I was inconveniencing the hell out of her. When I asked her why I needed to swipe my card a second time and sign a bunch of papers all over again (I'd done this while checking in) - she was very rude and said I just had to. When I asked if she was sure she wasn't double charging me - she basically started shouting and pushed a receipt on my face and then just walked away talking on her phone - not even bothering to listen. Read moreGenuine Expedia guest review
Huge room. ok TV. Nice bathroom.Genuine Expedia guest review
Staff was great, except cleaning crew in the morning. They were cranky and gave dirty looks. Front desk staff was very friendly and always greeted you with a smile. Waffles were the best part of breakfast. The power kept going off and there wasn't any juice in the morning. Hotel needs a renovation!Genuine Hotels.com guest review
"good place for the price"
rooms are nice, neat ,comfortable and very spacious. front desk service was helpful, but the breakfast service was hit and miss. The area is a bit sketchy, but overall good place for the price.Genuine Hotels.com guest review
"no network tv"
it was ok xcept they refill the same rooms with rowdy clients every night. I had a 3rd level room and ill be darned if they didn't fill the same room above and beside me every night and I was there to study college courses. there were no regular network tv channels and no excuse for that other than that a pretty nice placeGenuine Hotels.com guest review
I've stayed at this hotel five times. I've never had a bad experience. It's a great value hotel. Worth what you pay. This time, my experience was a bit different. Our room was worse for wear with peeling wallpaper. The wifi signal didn't reach our room. I had the feeling that our room was not a room they booked often. Since the hotel was full they had […] no choice but to use it. Every other time, I've been very happy with the value of this hotel and it's staff. Maybe it was just a one off. Read moreGenuine Expedia guest review
It was worth it!!the price was great and everything was relaxing more than i expected...Genuine Expedia guest review
"Not great of neighborhood."
There was too much activity going on outside of the building we could see from our room. It did not feel like a safe neighborhood and I wouldn't have anyone of my family stay there.Genuine Expedia guest review
"Stained sheets & sleeper sofa mattress"
The one guy at the front desk was fabulous, but he was the only one there and had to literally run to keep up. The room was quite clean with a few exceptions. The bed was comfortable. This hotel has definitely not been kept up. We stayed in room 401 with a sleeper sofa. It has a 2 ft long dark brown stain on the bottom of the mattress, which you see […] and have to touch to pull out the sleeper sofa. The regular bed sheets had some small stains on them right where you would lay your head. The pillows are 1/2 size. The shower curtain rod was falling down, the wallpaper was peeling, one dresser drawer broken, one drawer missing. The toilet wasn't flush on the floor. Read moreGenuine Hotels.com guest review
"Glad I was naive to the area"
Definitely would not stay here again. The room just felt dirty, I didn't want to take my shoes off and walk around. We were headed to the Oregon coast to plan our wedding, and usually I would leave some of my stuff in the car over night, but after getting there around midnight, I looked around the neighborhood and emptied out the car. I didn't feel […] unsafe, but I definitely didn't feel like I could walk out to the car alone after dark. Pretty sketchy area. We woke up at 8:55 so we didn't get to the breakfast. It was a room and served it's purpose. But I won't be staying again. Read moreGenuine Hotels.com guest review
The stay was very good. I had to put my sick brother up there for three days, and everyone was so good about it. The price was great for the room, which was large and comfortable, with a sofa bed for lounging on. The hotel could use some new furnishings, but it was presentable.Genuine Hotels.com guest review
The staff was rude & seemed uneducated in their business. The room smelled bad, & the shower curtain was too short so water got all over the floor. The TVs were staticy. & pizza delivery place they have ads for in the room doesn't even deliver to the hotel.Genuine Hotels.com guest review
"Near airport, just okay on facilities"
The hotel is close to the airport and has freeway access, gas stations, stores and restaurants near by. The staff was okay, but the room did not seem to good. Bed covers had stains and cigarette burns, the carpet did not look clean and there was no Internet access as advertised.Genuine Expedia guest review
The lady at check in was rude. Non smoking room smelled like smoke.Genuine Expedia guest review
Was great stay .They may try bill u may try add more on if you do not watch them .clean and quit .Genuine Hotels.com guest review
"Good clean GuestHouse"
Good clean GuestHouse. Will recommend to anyone, however the breakfast is not good. they should improved their breakfast by adding fruits, Yogurts etc.Genuine Expedia guest review
I was surprised when I got to this hotel. I have stayed at many hotels in this price range before but never as nice as this. The room was a lot better than I expected and it was big. The staff was very friendly and helpful.Genuine Hotels.com guest review
"Lacking Customer Service"
I stayed one night at this hotel and booked a pre-paid rate through Hotels.com. Upon checkout, the employee accidentally charged me again. She was very apologetic, but told me that she could not reverse the charge until Wednesday, when the manager was back on shift. I was understanding and felt confident that the charge would be reversed promptly on […] Wednesday, as I was told by the staff member. On Wednesday afternoon, I had not received the funds back into my account. I called the hotel and was told that the manager had already refunded my account and that I should receive the funds by Thursday. On Friday, I still hadn't received my money back, so I called again and spoke with the manager this time. It was then that I learned that the manager hadn't been taken care of Wednesday as I was previously told by the staff member, and the manager looked up my information and said she would be reversing the charges today. Overall, I am dissatisfied that the hotel staff did not make handling this overcharge a priority and that I had to follow-up with them twice, and I feel that the issue was mishandled, as I was told that this had been addressed on Wednesday. This was my first time staying in a GuestHouse Hotel and I will not be back again. Read moreGenuine Hotels.com guest review
"hotel pictures on internet not what they seem"
the hotel is in a questionable neiborhood with graffiti on the elevator doors, burn holes in bed cover even though it was non smoking, hair on bath room floor when check the bathroom.Genuine Hotels.com guest review
"nice hotel. a little over priced"
stayed one night on the way to the Oregon coast. the hotel was pretty clean. the breakfast left a little to be desired...not the best, but ok.Genuine Expedia guest review
"To be continued(3) ..contrasting view"
In contrast to my aforementioned encountet (To be continued (1)) I was extremly satisfied with the option to pay with cash upon arrival. As well as being appreciative of the security they enforce for a card holder.Genuine Hotels.com guest review
The facade of the property is nice. The front desk clerk was extremely helpful and pleasant.Genuine Hotels.com guest review
"not worth the money"
it was very run down. they bed was extremely uncomfortable. I had a room with a hide a bed. when I opened it. the was nothing but a very old disgusting mattress. no sheets or blankets. when I got some from the front desk they only gave me one sheet and the blanket was so scratchy my son couldn't even use it. there was no soap at all in the room. for […] what I paid there should have been better amenities. the breakfasts were awful too. Read moreGenuine Expedia guest review
"An average inn or motel"
Don't expect too much.. Considering this, feels a little bit expansive.Genuine Expedia guest review
"Comfort and relax outside Portland"
The staff was very friendly!Genuine Hotels.com guest review
"Nice stop on a budget."
The hotel was in nice condition and reasonably clean. The breakfast was pretty good with Belgian waffles and something else warm every day. The third floor had an annoyingly permissive smoker smell, but other than that it was clean.Genuine Expedia guest review
sketchy neighborhood, broken facilities, marginal cleanliness. overall disappointing.Genuine Expedia guest review
Staff was friendly and went out of their way to provide excellent service. Very clean room and facility. I slept well on a comfortable mattress. Breakfast was ok, but nothing special. Overall a very nice place and I will stay there again.Genuine Hotels.com guest review
"This place needs Health Dept attention"
When packing to leave something ran from the covers to the headboard. It was in insect about an inch long and very fast. I'd guess a cockroach. We rented because there was a spa. The spa was broke. We wanted ice, both ice machines were broke. A back door key-entry was broke, so 2 doors were left unlocked for 24 hours. I wrote up a formal complaint, […] asked for the manager, he wasn't there. I asked for a call and some resolution that day. No one ever contacted me. All in all I'd give it a -4. Read moreGenuine Hotels.com guest review
I was concerned there were no fire sprinklers in the room. No window screens. Other than that I was satisfied.Genuine Hotels.com guest review
"Decent hotel in a relatively bad part of town..."
We got to the hotel and the desk lady was very friendly - got us settled very quickly. Got up to the room, unpacked and some of us headed down to return the luggage cart. Our other party that stayed in the room got a call that the room below was complaining about noise...The rest of us came back t the room and then the "gent" in the room below us called […] and started complaining about the noise...Long story short I told him to move rooms - which he did..The only other downsides were the perpetual odor of cigarettes in the hallway and the broken toilet. Read moreGenuine Expedia guest review
We stayed there for two nights, staff are not friendly they act like we were there to bother them. The indoor pool water is very dirty. The room is really falling an apart: it smells, bathtub drain doesn't work, toilet flush handle is broken. Broken cars parked in the parking lot with car body parts on the ground. We couldn't wait to get out of there […] after two nights stay. We are sorry butIt just nothing good about that place. Read moreGenuine Hotels.com guest review
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