"Bums on the corner across the street"
Room had lipstick tubes and candy on the floor. The lobby computer was being used to look at porn. No joke. Mortified and Scared. Never going back.Genuine Expedia guest review
"Nice hotel, nice staff, good smells"
I just spent a night but I can say that I will be back, everything clean and ontime.Genuine Expedia guest review
Very friendly and helpful staff. Hotel was nicer than other reviews led me to believe. I will definitely stay there on my next trip.Genuine Hotels.com guest review
"Good Experience and Nice Hotel"
We had a great time except for the hot tub was down for an 1 hour or 2 when we stayed there the staff was very nice, and friendly. The room was excellent except for the tv channels didn't match the book that was in the room, and the reception wasn't exceptional it was fuzzy and lines through some channels.Genuine Expedia guest review
"Everything was broken, including the Internet"
First off bring your own pillow. The ones provided are tiny and can be as hard as a rock depending on which one you get. Also is seemed like nothing worked at the hotel. There are only two ice machines for the hotel and they were both broken. There were no vending machines on the upper floors, only the one soda machine on the bottom floor. The Internet […] doesn't work so don't even bother trying to mess with it. Also the sauna was broken the entire extent of our stay. It was a horrible experience. Read moreGenuine Hotels.com guest review
"Easy and central"
Stay was great, staff was friendly and helpful. Bed was nice and room was clean. Will stay every time we go to Portland.Genuine Hotels.com guest review
"Great for the price"
I was looking for a reasonable hotel with an indoor pool and jacuzzi. The room size was good, the staff was friendly. The towels were not the greatest and the breakfast choices could have been better (there was no fruit or pastries, but there was a lot of biscuits and gravy which we did not eat). For the price I can't really complain.Genuine Hotels.com guest review
"Not the greatest, but good location"
I was excited to see our hotel when we arrived. But once we got there, it was problem after problem. Check in took like 30 minutes. Our toilet started leaking, if it wasn't for the nice gentleman Erick who gave us another room, this would have been the worst vacation.... But for the price we paid, I give it a thumbs up.Genuine Hotels.com guest review
I believe that based in the cost per night, the room is fair and we had a good time.Genuine Hotels.com guest review
1. Large spider overhead upon awaking day one. 2. Waffle bar fell apart on morning # 1. Didn't try other mornings. 3. Sofa in room stained. Luggage rack broken and had to be replaced. 4. Plumbing in bathroom not flushing properly. Could not be repaired had to change rooms day 2. 5. Non- Smoking room reserved. Aroma indicated otherwise. 6. Bed pillows […] 12"X12" instead of standard size. Will not be returning. Read moreGenuine Hotels.com guest review
"Extra roomy, lesser outside amenities"
Surprisingly nice, comfy, well-equipped room with more extra space than we expected. Smallish bath without much water pressure, and the hot tub near the pool was not up to hopes either. Defnitely needs servicing. TV channel options were also very limited, but not what we needed, anyway, for a quick overnite stay.Genuine Hotels.com guest review
"Mid week staycation"
The room was a nice suite, very clean. The desk clerk was friendly and efficient.Genuine Expedia guest review
The room was nice and spacious except the bathroom. We went to get ice and it was unplugged, which is just weird. My husband and i agreed that we had the best nights sleep, the bed was wonderful! However at 7am the low battery alarm went off for a solid hour. Took it as a sign to head down to breakfast, which was alright waffles, sausage, juice. Checking […] out we had to pry the attendants, who were in sweats, from doing their nails not exactly the service i expected. Overall, the attendants need some training, the hotel needs to replace some batteries but the mattresses were delightful and the hotel itself was very well kept. Read moreGenuine Hotels.com guest review
The price was great for this hotel. The rooms were large and comfortable. Employees were welcoming and checked us in quickly. Family friendly as well, our kids played in the pool and we relaxed in the hot tub. The continental breakfast wasn't all that great- but we didn't book the hotel for the food- so it wasn't a huge deal to us.Genuine Hotels.com guest review
"Exceptional value for Portland area"
Very well maintained hotel and room was super clean. Way nicer than any place off 82nd. I'd recommend staying here if you need to be near the airport, Vancouver, Gresham, or even Portland.Genuine Hotels.com guest review
Big room, close to freeway and restaurants, breakfast was ok, clean room though a little rough. For the price it was well above my expectationsGenuine Hotels.com guest review
"poorly maintained room"
We found the room, although clean, had duct taped wallpaper, missing torn wallpaper. Also the breakfast did not have any fruit or protein. In past the complimentary breakfast has included fruit such as apples or bananas. Also either hard boiled egg or sausage. This time there was nothing but carbohydrates.Genuine Hotels.com guest review
"A diamond in the rough!"
Great hotel! The area was not as good but everyone was so friendly and everything was clean. They offer spa, pool, sauna and hot breakfast!!!! The rooms are spacious and have everything you need. This hotel was a great price and find we will definitely stay here again.Genuine Expedia guest review
"Not so polite"
The check in process was good. Early the next morning around 9. I called the front desk twice giving it 15 mins in between, no answer. The room had no creamer or sugar no stir straws for the coffee. Then I scan there book/binder and it said they have complimentary razor shaving cream, toothbrush and paste if needed contact front desk. I had for got […] mine at home, I walk down to the front desk the hindu lady that sees me says "yes,what do you want?" Rather then "goodmorning what could I help you with" Anyway I asked her about toothpaste and she said "we do not carry those," I told her the book said they did and she "no, no, we don't do that! Then shooed me off when I wasnt done . Its very rude of her to act that way. My payed room paid her for the night least she could do was be nice. Read moreGenuine Expedia guest review
"Extortion awaits you"
We booked our stay in advance we chose a king room with a sleeper sofa for our daughter. At check in we were informed we would need to pay an additional $20.00 for the privilege of having sheets for the sofa bed. The desk clerk saw our disgust and told us she would see if she could have the charges waived. The owner refused it turned out the rat was […] in the lobby listening. He was to chicken to introduce himself. After we packed our belongings to leave they decided to waive the charge. Our room had packing tape holding up the wallpaper the security dock was broken. There were holes in the wall. The door way had rust at the enterance to the bathroom. There was grout missing in the tile floor in the bathroom as well. For a room in this condition we were required to provide a credit card for a $50.00 damage deposit. We shot a video of the damage just to cover our selves. Do yourself a favor avoid this hotel. Read moreGenuine Expedia guest review
"Big room, great pool, excellent staff!"
I booked it for the pool. Wanted an indoor pool for the kids. Pool was perfect, and there was a hot tub, and a surprise sauna. (I didn't look for the sauna in the advance info, so that was a great surprise.) Showers are right there, too, for rinsing off before getting in and afterwards. Room was big and included a couch. Don't know if all of them have […] that, but it was added room. Fridge, microwave and coffeemaker, too. I left my bag in the closet! I realized it that day, called them, and one of the staff happened to be traveling in the direction I was in, and delivered it to another GuestHouse closer to me so I wouldn't have to drive so far. Everything was in the bag. So thankful! I would have given a 5-star review anyway without the special bag delivery. Great place! Read moreGenuine Expedia guest review
"So quiet and comfortable, I thought I was home."
Close to freeway, but I never heard it. The staff gave me the 411 to local food, shopping and tourist attractions. I don't know how many stars the hotel had, but it was more pleasant than more expensive 5 star resorts. I would like to stay there again.Genuine Hotels.com guest review
I like it.Genuine Hotels.com guest review
"Mouse in my room"
There was a mouse in my room. They changed me to a new room but that was it. The breakfast was ok. I just couldn't get cozy after the mouse.Genuine Expedia guest review
Nothing fancy, but nice, clean place to stay.Genuine Expedia guest review
Great except the ice machine was not working and the desk clerk had to bang on the side to get ice to drop outGenuine Hotels.com guest review
"A "suite" hotel, but not a "sweet" hotel"
Where should I start? A tired, old property, to begin with. The rooms are old and have very dated decoration. For example, my room had a non-HD, non-flat panel TV (the first one that I have seen in years! ) The cable worked inconsistently with few channels. The pillows were terrible. The maid service alternated between comatose and forgetful and almost […] OK. The breakfast was marginal, at best, and the hotel did not even have lids for coffee cups to go. The staff seemed embarrassed about many of these issues when I mentioned them. Read moreGenuine Expedia guest review
"Not worth the savings from the price"
Worst hotel experience I'd encountered. First room had the wall paper pealing in numerous areas, a hole punched in the open wall, and the door latch broken off. The second room was an improvement, but still had pealing wall paper and the bed spread seemed dirty. The front desk help told me all the unsafe incidences the hotel had recently gone through. […] As a single female, I did not feel safe in my hotel room and will never stay at this place again. Should have gone to another hotel for that night. Read moreGenuine Hotels.com guest review
Nice hotel! The rooms and lobby were every clean. Everyone was very nice Thank you for a great stay :)Genuine Expedia guest review
"NOT WHAT WE HOPED FOR"
POOL WAS NICE, OPEN TILL MIDNIGHT. BREAKFAST OK FROM 6-9AM, STAFF WAS FRIENDLY. CLOSE TO FAST FOOD SAFEWAY AND DOLLAR STORE. DRUNKS AND DRUGGIES ON STREETS AND IN THE HOTEL DOWN THE HALL FROM OUR ROOM. OUTDATED. WALL PAPER PEELING. CEILING HAD WATER DAMAGE AND WE STAYED ON TOP FLOOR ROOM 409. COB WEBS ALL OVER. DUST ALL OVER. JUST DIDNT FEEL CLEAN AT […] ALL. BATHROOM LOOKED THE CLEANEST, AND THE HOUSEKEEPERS DO A NICE JOB OF MAKING ED AND REPLENISHING TOILETRIES. IF YOU ARE GOING TO STAY HERE MAKE SURE YOU GET IT FOR A VERY CHEAP RATE OR ITS NOT WORTH IT. Read moreGenuine Hotels.com guest review
"Probably one of my fave hotel"
We stay in this hotel for emergency reason,but we never regret it cuz the kids are looking for a hotel with swimming pool and hot tub which is it works til midnyt.the hot tub is kinda dirty and needs a little maintance.the room was comfortable but the pillows are too small.The staff are really nice and honest.We would probably come back real soon,hoping […] the hot tub is already clean. Read moreGenuine Hotels.com guest review
"Get what you pay for"
I needed a cheap place to stay, it was an impulse weekend and most hotels were booked. I had read the previous reviews and was aware that this place was in need of some updating and repairs. But in a pinch, it had everything we needed and we were comfortable. The pool and hot tub were nice and clean. The staff was very nice and made us feel welcome […] . Read moreGenuine Hotels.com guest review
This is the worst service I have ever had. While we were waiting to check in we sat on their couches doing some sudoku. I leaned slightly on the cushion and they rudely to me not to lay down which I wasn't even. Then when I asked what mans name was...he wouldn't acknowledge that I was there and the hostess had to tell me. All the while their kid was […] horsing around, swearing and complaining loudly about his cell phone service. Did I mention he was driving recklessly around the parking lot in his masariti. Horrible service!!! Don't go here unless you want to be treated like you don't exist/like dirt. Read moreGenuine Expedia guest review
"Pretty nice. Especially for the price."
Pool and hot tub and sauna were a nice way to relax after a day of driving. The hotel was nice and staff were helpful.Genuine Expedia guest review
For the price, it was OK. The telephone did not work in the room and I had to go to the desk to get a remote for the TV.Genuine Hotels.com guest review
"I would pass if I were you"
The biggest problem I had with the hotel is the severe plumbing issues it was having. Sinks drained very slowly and the toilets clogged with every flush. I went to the desk to report the toilet problem and was handed a plunger. I switched rooms (from 2nd floor to 4th floor) but had the same problem there. Another problem was the strong smell of weed […] on every floor. Generally the hotel was fine for a one night stay, but by the end of the second night I was ready to move on. The area was fine, but far from everything,. If you are looking for fun, I would recommend staying closer to the Portland area as I ended up driving into the city every night anyway. Read moreGenuine Hotels.com guest review
"Spur of the moment trip"
It was a nice hotel. It might be a little dated but there are a lot of hotels out there that are. I booked the room in the morning and was able to check-in that afternoon. The front desk lady was very social and nice. The hotel was easy to find. I was there for a night so that I could get up early the next morning to go hiking. They had a continental […] breakfast set up down the hall from my room. It was easy to find the highway and I was off. I would recommend this place to stay for anyone that is in need of a cheap nice hotel. Read moreGenuine Hotels.com guest review
Surrounding neighborhood was a little sketchy. The scotch tape holding the wallpaper together patch work got a little old throughout the room. Wish the continental breakfast was a little more gluten free friendly for people! That would have been nice.Genuine Hotels.com guest review
"MARGINAL- AT BEST"
BUSINESS CENTER- WITHOUT CONNECTION TO PRINTER? GFCI OUTLET AT LAV COUNTER- DID NOT WORK! USED COFFEE MACHINE FIRST MORNING- WAS NEVER CLEANED AND RE-STOCKED THE NEXT 4 MORNINGS?Genuine Expedia guest review
"Nice hotel, adjacent to the interstate."
We vacationed in Portland to visit the Washington Park rose garden.Genuine Expedia guest review
"Fair hotel close to airport"
Hotel was decent nice location and nice staff but half of the stuff doesn't work. Spa was out of order and every ice machine on each floor was out! I mean I hate to complain but geez I was forced to enjoy none of the amenities I paid for. Overall it's a decent place just get a repair man out ASAP to fix those things please.Genuine Expedia guest review
The surrounding neighborhood didn't look good. There were broken windows on the first floor rooms. Our room didn't have a screen at all. Also when we went to breakfast at 9:30am the food was gone and on one was around. To restocked it.It was 3 blocks off of I 84 and. We were looking for something close to I 84.The check in person was friendily.Genuine Hotels.com guest review
"Nice for the price"
This hotel is a decent place to rest, but I wouldn't make it a destination spot. The beds are comfortable and the staff is decent. The morning breakfast spread is nothing amazing, but good enough to capitalize on. Near stores, restaurants, and the Max transit line, this hotel is overall a decent place to stay as long as you are not looking for a luxury […] hotel experience. Read moreGenuine Hotels.com guest review
"very stuffy & in need of maintenance"
The hotel was run down- wall paper peeling off the walls, spa not working, hallways hot and stuffy. The room was tired- mildew in the bathroom, wall paper peeling off, sofa very hard and uncomfortable. The hotel was loud- every footfall above us was like thunder in the room.Genuine Hotels.com guest review
Room was clean, comfortable, and large. 2 queen beds, sofa, desk, microwave, fridge. It is withing 10 minutes of PDX airport. My only complaint is that the service was not very friendly. But, we were only there one night so I would recommend it.Genuine Hotels.com guest review
"not as nice as the photos"
The check in procedure took about 20 mins, and the hotel is in desperate need of TLC. The room was big but needs to be updated. Plumbing fixtures loose. Would not stay here again if it came around. The best part was the price from Hotels.comGenuine Hotels.com guest review
VERY disappointed that our room was not cleaned. We left at 9:00am and returned about 10:00 pm and housekeeping didn't even walk in our door. Should have been plenty of time to to make the beds, give us dry towels, leave more soap. When I went downstairs to get towels, the man at the front was very nice and made a note but I don't know if that information […] will get to housekeeping staff or not. Read moreGenuine Hotels.com guest review
Pleasant stay as we expected!Genuine Hotels.com guest review
"Service was good"
Service was good but the hotel was dirty and stunk.. Some of the rooms windows were broken just looked so out dated... We stayed at the GH in California and it was beautiful ... Disappointed in the Oregon one... Won't stay there again! SorryGenuine Hotels.com guest review
"Location is scary."
Our party included 2 females , one under 18yo. There were transient/homeless people in the parking lot am using the lobby restroom. I was asked to sign that they had no responsibility if my vehicle was broken into or property stolen, yet they did nothing to patrol the lot. I was very uncomfortable with the situation. At 2:30 in the morning, there was […] a domestic disturbance right outside my window in the middle of the street. Overall, I was extremely disappointed and on the verge of frightened to stay at this location. Read moreGenuine Expedia guest review
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