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Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"Convenient location to Bluegrass Airport"Reviewed by a Hotels.com guest on May 4, 2012
O.K.
Reviewed by a Hotels.com guest on May 3, 2012
This guest did not leave a comment.
"Very nice for the price."Reviewed by a Hotels.com guest on May 3, 2012
I checked in very late, but the clerk was wide-awake and pleasant, which is not always the case. The room was basic, but clean and the bed was comfortable. The breakfast was pretty basic.
""Reviewed by a Hotels.com guest on May 1, 2012
My second stay at this location. Good for the price. Did not have knowledge of the Hotels.com check-in procedures but we got it figured out.
Location.
Comfort Suites Richmond is situated in the heart of Richmond and regional attractions include Talon Winery.
Hotel Features.
Comfort Suites Richmond has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas. A complimentary breakfast is available. Additional amenities include gift shops/newsstands, laundry facilities, and coffee in the lobby. Onsite parking is complimentary.
Guestrooms.
The 73 air-conditioned guestrooms at Comfort Suites Richmond include irons/ironing boards. Televisions are equipped with cable channels and pay movies. All accommodations provide multi-line phones with voice mail; free local calls are offered (restrictions may apply).
All units feature microwaves and refrigerators. All guestrooms at Comfort Suites Richmond are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel accepts pets.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary hot and cold buffet breakfast.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.
This guest did not leave a comment.
Good price, but the cleanliness was far from good. When you open the refrigerator and there is a live cockroach in it, it doesn't make you feel very clean. Also, with long black hairs on the bathroom floor and in the tub, I'm not sure how well the housekeepers are paying attention. The location was great and breakfast was good, but I don't think I'll […] be back. Read more
"Comfort Suites-Richmond"
Our room was spacious & comfortable.
"poor housekeeping service"
left the room in the morning with a tip on the night stand, came back, Tip was gone, however the bed linens weren't changed or made, all towels were taken and not replaced either.
All employees were very courteous and very helpful. Motel very convenient
"Comfort Suites Richmond"
After the good reviews by other satisfied customers we decided on this hotel. But, we had a very different experience. Both beds looked as if someone had laid on top of the comforters. There was dirt around the sink faucet and in the bathtub. We checked in late and were too tired to try to make a room change. We would not recommend this hotel.
"Neat and clean"
The hotel is very neat and clean. I have stayed in this hotel several times and have never had any trouble.
"Needs Updating and Cleaning"
We booked this hotel for a short trip through the Lexington KY area. The hotel is convenient to the interstate. However the hotel ran out of extra blankets, the room surfaces needed dusting and the carpet was very stained. We have stayed at many other hotels for less money that were in much better shape. Not a good value!
"Needs improvement"
We knew there would be no housekeeping service (which was OK) and low front desk staffing during Thanksgiving. However, front desk staff that was there was unresponsive and rude.
"Hotel review"
GREAT room for the money!!
"Easy access, clean, comfortable"
Clean, quiet, comfortable. Service was good, breafast was minimal but OK. Would recommend to my friends.
This guest did not leave a comment.
"Needs Improvement"
The hotel is in need of some updating and the room was not clean. No cable. People were friendly and the location is good. Also, they did not charge extra for pets.
"Needs Improvement"
Pool was dirty, hot tub was cold, coffee maker had not been cleaned from previous guests, ice bucket was dirty and insert bag was used and wet. Bathroom had hair on floor. It seemed like a rush cleaning job. Front desk person was not friendly, just wanted to get me checked in and back to what ever she was doing? No greeting at all from her.
"Outstanding Value"
Comfort Suites in Richmond was one of the best valued hotels I have been in for quite awhile. We were traveling for pleasure. Upon entering the room, the first thing I noticed is there was no odor or smell. (non-smoking room)The beds were very comfortable and extra pillows were included on the beds. The bedding was soft and felt luxurious. The room […] and bathroom were spacious. The free continental breakfast was excellent and included enough items that even a picky eater would be able to find something. The staff was friendly and accomodating. The only problem we had was with teh hi-speed internet connection; it didn't work. I was told that it was because I had XP on my laptop and there are problems with XP. Read more
"Great Hotel"
Hotel is very convenient and staff was extremely friendly. Great for families.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
