Comfort Suites Downtown - Windsor

This guest did not leave a comment.

Genuine Hotels.com guest review

The front desk agent told me he only needed my credit card number incase of incidentals and was not going to charge it. But he did and now i have to wait 5 days for my money to be back on my card and I got stranded in Windsor because it was my gas money. They weren't apologetic and I will never stay at a comfort suites again. Also the key for the door […] didn't work even when I got new keys and it was never fixed and the continental breakfast was terrible. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Good location and close to downtown without all the noise. Staff friendly and the breakfast hostess very helpful.

Genuine Expedia guest review

Canada is nice but for use not worth the problems created at the boarder. The hotel was not in the downtown but a ways & in an area that's was old and more residential. It was poorly maintained, the carpet in our room was worn out in serval spots and was very outdated. The breakfast was pretty much the usual hotel breakfast. I would not recommend staying […] in Windsor or at this Comfort Inn. Read more

Genuine Hotels.com guest review

The building smelled a little bit. Mostly in the entry ways. The room I was supposed to have was to be none smoking. It may have been, but it was a smoking room at one time.

Genuine Hotels.com guest review

It's a nice clean hotel in walkable distance to casino and downtowns. Casino operates shuttle to and from area hotels. Internet connectivity is good. Haven't tried breakfast tho. Spacious rooms with sofa, coffee table. Bathroom is spacious, new tubs. However, bed looked like sagging in the middle.

Genuine Hotels.com guest review

The hotel was clean and quite. I stayed only 1 night...the breakfast was nice and the eating area was very clean and well kept. Staff was very responsive to every phone if calling from the room...nice place to stay + plenty of parking.

Genuine Expedia guest review

Price is right! Hotel shows age. Our bed needed to be replaced! Breakfast was bare minimum. Staff was wonderful.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The service was top rate. The night manager went out of his way to help with the vending machine that got our money but gave us no beverage. He tried several times and when he could not get the machine to cooperate, he went into the storage area and got me a diet coke. He also gave us great directions to help us locate a specific restuarant we were […] looking for. the only downside was it is a ittle hard to find the hotel. We stopped in the information center and got a map and directions but the gentleman in the vistor center was a bit off in his directions. Enjoyed the morning breakfast! Read more

Genuine Hotels.com guest review

The Comfort Suites is in an excellent location, a residential neighborhood with some decent places to eat and shop and (get this) within a 5-10 minute walk from Caesar's. Free parking abundantly available on site. I felt safe. Rooms were a decent size. Bathrooms were clean. Staff is friendly and hospitable. But as of August 2011 the hotel needs some […] TLC in these specific ways: 1. My room had the smell of mildew. This can and should be fixed. 2. Food and coffee at breakfast ran out. This would take very little to remedy. 3. Cleaning staff didn't come at a convenient time, and the management didn't seem to have a way to consider the preferences of the guest in regard to the time of day the staff serviced the room. This is not a large hotel. This can be fixed. So, I challenge Comfort Suites to make the move from good to great. We are not talking about spending big dollars. We are talking about training the staff to do their jobs well and to make some small changes that will turn an average stay into a wonderful stay. I will return to this hotel in a few months. The price is right, the location is fantastic, the parking is free and convenient. The delicatessan around the corner serves the best pastrami sandwich on the planet. Why stay anywhere else? Still, I hope to experience improvements in the hotel upon my return. Going from good to great take effort and attention. The guests are worth it -- right, Comfort Suites? Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Loved this roomy suite! No noise issues and just a short walk to the concert at Windsor's casino. The staff were great. They told us where to find the Italian restaurant area.

Genuine Hotels.com guest review

The hotel was nice with very clean and comfortable room.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel provided a shuttle to other hotels that were near restaurants, bars and the casino.

Genuine Hotels.com guest review

The Comfort Suites provided exactly what I was looking for on my trip to Windsor. I wanted to be near the heart of the action. It was a very walk friendly 4 blocks from the casino, bars, clubs, food, shops, experiance. The hotel also offersa timely shuttle service which was free and easy. The hotel was located in a quiet neighborhood area with ample […] parking other important essencials close by. (beer store, tim hortons, border tunel. The only slight knock on the hotel was the minimal breakfast spread (needs to offer a couple more hot items) and the lack of a arcade/game room which the hotel description said it offered. I searched all 3 floors and never found it. Other than that great experiance and would definently stay there again. Read more

Genuine Hotels.com guest review

Clean, comfortable rooms.

Genuine Expedia guest review

large, clean rooms. Comforters could have been updated. They were lumpy. but the bed was comfortable. Not much variety for breakfast, but as always the waffles are great!. The only complaint is they advertized a pool and hot tub. The hotel did not have them, rather they offered a pass to a nearby water park. It was cold and rainy the weekend we stayed. […] I would love to have soaked in the hot tub, but did not want to travel several blocks away only to have had to get out in the cold and rain to get back to my room. Read more

Genuine Expedia guest review

The hotel is a standard hotel. Breakfast is standard continental. Coffee was suprisingly good. Plenty of free parking. The room was clean and spacious. Ask the front desk for dining options. The Greek Pita restaurant around the corner has A+ Gyros! Plenty of Italian restaurants in walking distance.

Genuine Hotels.com guest review

The hotel experience was fine except for at check-in when I had booked for 2 rooms and was charged for 2 rooms, but only 1 room was showing up on their computer. This caused my group to have to wait in the lobby for 2 hours as we tried to call a hotels.com rep and figure out what the problem was (the problem was never solved, they ended up letting us […] check-in as if we already paid, which we did). I would use this hotel again, but I will use a different means to book the rooms. Read more

Genuine Hotels.com guest review

Not worth the time. Hotel in a less than comforting neighborhood. The Room(s), yes we changed rooms!, were musty and had a distinct odor indicating old, musty and possibly smoking in non-smoking rooms. I do not recommend this location for even a brief one night stay in Windsor there are better locations to pick from for a significantly better accommodation […] experience. Read more

Genuine Hotels.com guest review

Great hotel for a quick one night stay. Beds were really comforable, quite location and great customer sevice. Quick check in and check out and the breakfest which was included surpassed my expectations.

Genuine Hotels.com guest review

Next time I'll pick a better hotel

Genuine Hotels.com guest review

Yikes. I should have done more research on the neighbourhood but I was running out of hotel options as I didn't book far enough in advance on a busy weekend. The hotel was about four blocks from the Detroit River and Casino but you had to walk through the projects to get there. The non-smoking room was comfortable but the hallway reeked of cigarette […] smoke from smoking rooms on the same floor. Breakfast was OK. This hotel shouldn't be your first choice if you want to stretch your legs after a long drive. Read more

Genuine Hotels.com guest review

The hotel was fine. The room was clean and large in size. The front desk called within 15 minutes to check to seei f we were fine with the room. The front lobby was welcoming and also clean. Only complaint I have is that they need better curtains. As soon as the sun came up the room was flooded with light. The curtains are hung away from the wall so […] it was never really dark in the room. I would stay there again as it was inexpensive and convenient. Read more

Genuine Hotels.com guest review

The hotel was a little dated but otherwise well kept. Room was clean, abundance of towels, bathroom soaps not sufficient for two people. We had a king size bed but the mattress was quite soft although slept ok. Small couch was nice to have in the room as well as the microwave and small fridge. There was also a fair sized closet. Thermostat could be […] set as desired. We were at the end of the corridor and it was very quiet. The complementary breakfast was also quite good. Overall, we had a very pleasant stay here and would recommend it. Read more

Genuine Expedia guest review

The exterior of the hotel isn't warm & inviting but once inside, everything was just fine. The room was pleasantly clean and very spacious. My son was impressed they had a couch in the room. The bathroom was clean and up to date. Plenty of parking. The breakfast was as I expect at any continental breakfast hotels. If you want an amazing breakfast, you […] should go eat out somewhere, continental breakfast is not chef prepared. I liked it. Read more

Genuine Expedia guest review

The hotel had everything that was advertised, was clean and in good condition. However, our room was cold to the point of shivering if you weren't wearing a sweater & pants!! There was no thermostat in the room to adjust the temperature to a more comfortable level either...really put a damper on our stay and made it uncomfortable for most of the ni […] ght. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

No problems except that WiFi does not work too well in the room. Had to go to the lobby most of the time to connect. Easy and free parking.

Genuine Expedia guest review

as compare to other places much much better with goood breakfast

Genuine Expedia guest review

This hotel is clean, has friendly service and is close to the casino. The jacuzzi tubs in the same room as the bed is not attractive.

Genuine Hotels.com guest review

It was close to downtown and was well priced. Staff was friendly and very helpfull

Genuine Expedia guest review

I was very unhappy with this hotel. The initial room that I checked into, had not been vacuumed and there were stains all over the carpet and loveseat. There was green tape all over the walls from previous decorations that had been put up I assume. The toilet had feces all over it. I asked for another room and the hotel clerk was accommodating. Although […] the second room was larger and a little cleaner, it was an outdated hotel that needs major renovations. It was also in a very bad area of town. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The good: The room was large enough for a family of four. Bathroom appear to be recently renovated. Staff was helpful and friendly. The bad: The room was dingy. The carpet had stains on it and there was something smeared on the inside of the door. The neighborhood was run down.

Genuine Expedia guest review

The staff were friendly and helpful. The hotel needs some work done. The carpets are dirty and threadbare in the stairwells and corridors. The bathtub neither holds water or switches to shower properly. Have stayed twice now, not sure if I'm coming back.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Our stay at Comfort Inn Suites Downtown Windsor was great! Clean, bright, cheerful rooms & the staff was very pleasant & friendly. Our son is attending his 1st year at the University of Windsor - so we may be back

Genuine Expedia guest review

It was average. The only thing that really was upsetting was the call girl knocking on the door at 9:30 pm asking if we called her. - also noticed that just anyone can walk in the back doors you didn't need your key card access to get in to the hotel. Just anyone can walk in at anytime leaving the access to visiters rooms easy targets.

Genuine Hotels.com guest review

The hotel was a very pleasant surprise in downtown Windsor. Ample parking, the rooms were very comfortable and hallways were clean and well-lit. I would recommend this hotel to others travelling to Windsor or Detroit. Other reviews had said that the neighbourhood was not the best but there was no excessive outside noise. Overall a good experience.

Genuine Expedia guest review

The proximity to the border was a quick cab ride, which I thought would be a short walk, but the neighbourhood isn't the best. Windsor, not unlike Detroit, can turn from affluent to destitute simply by crossing the street. The hotel to me looked like if we stayed there when it was new, would've been great but looked like it hadn't had any changes in […] decor since the 90's, which still to me doesn't seem like long ago generally speaking, however, I have to admit for this type of thing, it is. It did the trick, and didn't cost us a mint as compared to other downtown hotels, and had it's own parking. I would stay there again, if in the same situation, however, I would cross my fingers hoping the room we got was, "just ok", like the one we had, and not less. This time, it would be nice not to get a room that was only one doorway from the breakfast lounge and front desk. A doorway separating the rooms from the front would be a good idea. Read more

Genuine Hotels.com guest review

friendly helpful staff. Good morning breakfast variety & courteous breakfast staff. Good location to the casino venue with shuttle bus door - to - door service. That was a bonus. Evenm though the neighboorhood was a little run down we didn't experience any bothersome locals or excessive noise. We would stay there again - the room was exceptionally well […] maintained. Read more

Genuine Hotels.com guest review

Hard to find hotel. It was hidden in a residential neighborhood. The sleeper sofa left no room to put luggage or get to the bathroom. Sleeper sofa was in poor shape and very uncomfortable. Double beds were seemed smaller than normal.

Genuine Hotels.com guest review

Our stay was comfortable and the room were clean and well kept.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel was clean and bright. The staff was very nice. The continental breakfast was very good. Would stay there again.

Genuine Hotels.com guest review