We found a large hairball in the shower drain. a slipper was left in the room from a previous guest. the indoor pool was ice cold and when something was said to the service desk they stated the heater should be on. we said there was no way it could be. they did not make any effort to fix it or appologize. the hallways and lobby were chilly as well. […] i felt like the people there did not take their job serious Read moreGenuine Hotels.com guest review
"I will stay again."
Much nicer than the place we stayed last time we were in this area. Room smelled fresh and clean when we entered. Good breakfast each morning. Room was comfortable and clean. Location was right off the highway and close to many restaurants and places to shop.Genuine Hotels.com guest review
"an okay stay for just a day"
The staff was helpful and courteous. the jacuzzi and pool were pleasant and relaxing. Our room was clean and the bed was comfortable. The bathroom left a little to be desired though with broken tiles, which did not give a feeling of cleanliness.Genuine Expedia guest review
Very comfortable rooms. Good stay. Hot tub was good and hot. Staff was very courteous except when asking for receipt. Seemed like they were put out to explain that I had to get receipt from Expedia. It was nice they had computer and printer by main desk. Helpful.Genuine Expedia guest review
"worth the price"
Not the newest or best around, but certainly worth the price and great location.Genuine Expedia guest review
The first room we were given did not have a pull out couch as requested in the reservation. The second room we were given, in order to accommodate three grown men, had bunk beds.Genuine Expedia guest review
The staff were very friendly. When we got to the room, it had a musty smell that was a cross between old cigarette smoke and a used A/C filter. It appeared that someone may have laid on the bed. Overnight, it got a little chilly, but when I tried to use the heater, it smelled like it was burning something and set off the smoke alarm.Genuine Hotels.com guest review
"Close to alot of attractions"
I found this hotel ineed of a renovation, it is outdated. the first room I was in the air didn't work, the second room I was in the air controllers was broken and the tub in the bathroom had rust around the fictures.the location and staff was the only nice part about this hotel.Genuine Hotels.com guest review
"Better motels in the area"
Motel in its day I am sure was fine, but now has old run down feel. even the sheets on the bed were in worn condition. Had old dirty feel to the place. If I had not already paid in advance through hotels.com I would have canceled and moved to a another motel.Genuine Hotels.com guest review
"Well past its prime."
This property either needs to be torn down or gutted. The hallway carpeting, worn and dirty, is the first thing you notice. And it doesn't get much better from there. Do yourself a favor and spend a few more bucks to find a decent hotel in Joplin.Genuine Expedia guest review
"Not at all happy"
one of the rooms smelled real bad and didnt look like it was cleaned at all, the other smelled much better but wasnt very clean either. jacuzzi was cold first night and broke the second night.Genuine Expedia guest review
goodGenuine Hotels.com guest review
"Run down hotel ineed of a huge remodel"
Upon checkin, there was an angry man who had been locked of his room & no one could get him in. The carpet in the hallway was so dirty, it was black. The paint is chipped everywhere. My first room smelled like smoke although it was a non-smoking room. The next smelled better but was not great. The bathroom was old and dirty. There was mold in the tub. […] The mirror and sink were chipped. The furniture was stained. The bed was lumpy and the linen was pulled. The good thing was the people were friendly. . I would not stay here again. The best western right across the street is better. Read moreGenuine Expedia guest review
Only not happy when the room smell smoking, They spray but not really get away. I have children and myself could not sleep well during that smell .Genuine Hotels.com guest review
very goodGenuine Hotels.com guest review
"convienetly next to a gas station"
The breakfast was awful every morning. Below average. Staff was great and very helpful in all mattersGenuine Hotels.com guest review
We had two "non-smoking" rooms. One was perfect, the other smelled pretty badly of smoke. Other than that, and that the hot tub was drained, it was just what we needed.Genuine Hotels.com guest review
Nice hotel. Good hot breakfast. Overall, very nice.Genuine Hotels.com guest review
stay was good but left personal clothing items in the room (Sunday church outfits) and after calling the next day they were not turned in and never returned --so that kindof ruined things .Talked to management they want me to check back after they contact housekeepping to see if they were found and turned in.will contact later Monday afternoon.Genuine Hotels.com guest review
"Right off the highway!"
The location was excellent -- right off the highway and near lots of stores/eating places. It was difficult to get in and out of the parking lot because there didn't seem to be a dedicated entrance for just the hotel. Aside from that, it was an excellent value for the money. Room came with fridge and microwave, too -- nice!Genuine Hotels.com guest review
"spa was off"
Everything was ok but when you say you have a spa you need to clean and fill it upGenuine Hotels.com guest review
"Worst housekeeping staff - EVER!"
It was a place to sleep, and although the beds were comfortable enough, the room and even hallways throughout the hotel were certainly NOT clean. There were visible dust bunnies under and around the mini-fridge and behind the night stand between the beds. We also found a pair of rolled up socks behind the night stand when looking for outlets to plug […] cell phone chargers into. The coffee pot had not been cleaned from the previous guests and the bathroom mirror when steamy had awful streaks running down it as if it hadn't been cleaned in ages! When checking out I mentioned to the concierge that their cleaning crew could do a LOT better, and she actually agreed with me! No apology or anything!!! Read moreGenuine Hotels.com guest review
"House keepers skimp on bathroom cleaning."
The woman at the desk Bonnie was very cordial and pleasant. The bathrooms were like they never were cleaned. The rest of the room was nice. The rest of the hotel had good upkeep. The breakfast had a wide variety of items. There was a Denny's next door. It was OK as far as Denny's go. Denny's was not affiliated with the hotel.Genuine Expedia guest review
"Close to interstate"
It was ok, the bed was decent. Tv signal wasn't all that great. The pool and hot tub was a disappointment.Genuine Hotels.com guest review
The hotel was very nice and comfortable. The pool and spa were also very nice. The room was clean and the staff were also friendly and courteous. We will stay there again on a futute trip.Genuine Hotels.com guest review
"Stay in Joplin"
It was a convenient location for the conference I was attending. It was quiet. There was a good breakfast selection.Genuine Expedia guest review
It's just a run of the mill hotel. The service was friendly, and we didn't have any problems at all. The only real knock was that the room was not overly comfortable. What I mean is that most hotels are trending towards large comfortable pillowtop mattresses, and very comfortable beds etc. The bed wasn't bad, but wasn't great either. However, there […] was a pullout sofa and a microwave, which were great added features. I would stay there again, but I wish it was a little cheaper, the current price seems a little inflated. Read moreGenuine Hotels.com guest review
With help from Amy, I was able to change my hotel dates with ease through hotels.com after a mishap at home changed our vacation plans. Although I had to pay a convienence charge, which I completely understand, she made the change easier.Genuine Hotels.com guest review
"Good for a cheap overnight stay."
Room could've been cleaner, pool and hot tub could've been warmer. Found out at check in pets NOT welcome, but told them it was advertised otherwise and they "allowed" us to stay with our dog at no extra charge.Genuine Hotels.com guest review
The entire staff was friendly and helpful. There was a great breakfast selection.Genuine Expedia guest review
"Rough start, but ..."
I'll start with the end - I will stay there again, and would recommend this hotel to my friends. But it sure didn't look like that the first half day. A long 11 hour drive so when I got into my room I collapsed in bed about 7 PM. An intruder opened my door and woke me an hour later by turning on the lights - then realized I was in bed and scooted back […] out the door, leaving the lights on. Turned out it was a mistake in entering my arrival in the computer, so really no harm was done. But when I went back to my room, my code-card didn't work ... of course ... because it had been superceded by the code key given to the lady who entered my room. It cost me another walk down the hall, but the problem was fixed - until the next day (I had a 5-nite stay) when I couldn't get into the room. The clerk was so flustered by the earlier mistake that it was forgotten I needed access for four more days instead of just the first one. No sweat, I'm I nice guy, and we all got along ... Until the next morning when I found a critter under the biscuit at breakfast.. Yeah, that's true, but I've seen bigger cockroaches, and some were downright aggressive when they were trying to eat breakfast and some out-of-towner interrupted their meal. ;^) That's all. I stayed four more days and was treated like a guest hopes to be treated, and left on friday with a satisfied feeling about the week. I WILL stay there again next time I'm in Joplin in a month or so. The people really ARE helpful and kind, and this hotel was clean, in spite of the bug - hell, he might have followed me into the hotel and just adopted me - who knows. LOL! Probably wouldn't hurt to give the place a routine spraying (??), Read moreGenuine Hotels.com guest review
"great place to stay while traveling"
Staff is very helpful and friendly, room and public areas are clean, breakfast was good.Genuine Expedia guest review
"Baymont Inn, Joplin,MO"
Our room was very nice and big. The bed was very comfortable and the breakfast was good. I would stay here again. The only thing I wished was that the pool was bigger and that they had an eliptical machine in there exercise room. Otherwise everything was good.Genuine Hotels.com guest review
"Joplin Baymont Inn-Great job!"
We stayed there the day after Christmas because of my son's wedding. They let us check in early. The wedding wasn't until 7 pm, so we arrived refreshed after a nice nap. They also let us transfer the room to my daughter and son-in-law, and we went home (about a 2 hour drive) after the wedding. Thank you Baymont! You were awesome!Genuine Hotels.com guest review
"Won't stayhere again."
Room had no heat or telephone service to the room. Staff found another room very quickly. The breakfast was not fit to eat, continental would have been better. We stayed at this motel about 3 years ago and it was excellent, really went down hill today.Genuine Expedia guest review
Although the hotel is not luxurious by any standard, the staff is excellent, polite, and helpful. The room was well-kept and clean with a couch for relaxing and a desk for working.Genuine Hotels.com guest review
"coffee pot did not work"
First thing was room was out of tissues. In the morning the room coffee pot did not work. We injoy having a cup as soon as we get up. The food for berakfast was cool.Genuine Expedia guest review
We were traveling and needed a place right off of the interstate to sleep overnight. I called HOTELS.com and the agent highly recommended this hotel. I booked and paid for the hotel room before arriving in the city and having a chance to actually view the hotel or check out pictures of the hotel on-line. This was a BIG mistake. The hotel.com agent […] stated the room would have two queen beds. The room, however, only had two double beds. The night clerk was extremely rude. We entered our room and discovered there were only two pillows (total) on each bed. I went back and requested more pillows from the night clerk. Her response was "I doubt we have any more". I asked her to check anyway and amazingly enough, she found two more pillows. The hotel itself was very dirty. The bathroom area in our room was vividly dirty. I had to run back out to the car and when I stepped into the stairwell, I discovered 2-3 roaches crawling in and out of the base board. Fortunately, I didn't see any in our room or I would have immediately left. I stopped in for breakfast at 6:30 am. I was pleasantly surprised to find biscuits & gravy. However, I was quickly disappointed to find that they were extremely cold and required a microwave. The check out clerk was the only positive experience. This is the first time I've ever stayed at a Baymont Hotel and I travel quite frequently with work. After this experience, I will NEVER stay at another. Read moreGenuine Hotels.com guest review
"Love the Baymont Hotels but NOT this location!!!"
The staff was courteous and helpful but the hotel carpets were not only dirty but filthy! There were sticky footprints on the entry hardwoods, hair on the sink, toilet and bathtub...thank GOD for llysol wipes! The bed was comfy yet with how dirty the room was we didn't sleep well! Continental breakfast was good though! Sorry to say I won't be staying […] at that location again! Read moreGenuine Hotels.com guest review
"Baymont Hotel in Joplin"
We were very comfortable. Nice furnishings, free wifi, great hot breakfast. A bargan.Genuine Hotels.com guest review
I'm really not picky as hotels go. However, this hotel was not to my liking. The one time I needed a hotel elevator (bringing my son's bike to college), I'm told that the elevator is out and I will have to take the stairs. The beds were very lumpy and the rooms cleanliness was minimal. Not my best hotel experience.Genuine Hotels.com guest review
"Pretty good business hotel"
This is a pretty decent business hotel. It's not quite as nice as most Holiday Inns I've stayed (the sheets here smelled subtly old to me). The room, however, was clean, spacious, and comfortable. The business center had free internet and printing, which was a plus. The continental breakfast was standard mediocre fare. It is right off the interstate. […] There is a small pool. The exercise room has a treadmill and a stairclimber. Read moreGenuine Hotels.com guest review
"Baymont Joplin MO"
Horrible experience! Dirty lobby, even dirtier rooms! Candy wrappers behind the night stand, dust covered all the lamp cords and outlets, stains on the bedspreads, hair on the pillows, carpet sticky, did NOT want to walk barefoot! Would not recommend this hotel to anyone!!Genuine Hotels.com guest review
Hotel room was not cleaned even though the front desk insisted that it had been cleaned... pretzels on the floor and hair on the pillows... Had to battle to get moved to a different room. Property had cigarette butts on the outside walkways and garbage bags stacked in various places around the motel. Would not recommend staying here ever.Genuine Hotels.com guest review
Should have known when we pulled in the parking lot that this wasn't going to be a good experience. The grass looked like it hadn't been mowed in a month. All I can say is DIRTY, DIRTY, DIRTY.Genuine Hotels.com guest review
"Baymont Joplin Missouri"
Bad experience! When I arrived at the hotel there was NO clerk at front desk. Waited for a while and then went to look for someone. Finally found this man named "Bruce". When I told him I had been waiting at the front desk for awhile and that the phone was ringing off the wall he hatefully said"I have a hotel to manage!" I told him he didn't have to […] be so hateful. He said "Really?" Then when he finally was checking me in he said he couldn't find any reservations in my name(giving me a hard time) so I whipped out the conformation and started reading off the numbers. Well of a sudden he found my reservations! Not very professional to treat customers that way! The rest of the staff was nice. The room was dirty, hair in bathtub, sticky floor in bathroom, smeared mirror, TV reception was awful, swimming pool water was cold, Hot tub lukewarm with Lots of suds in it. When the maid cleaned the room on our second day she only half way made the bed and that was all she did! The blow dryer was broken also, and the breakfast wasn't very good. I did try contacting the manager but she didn't care enough to return my email. I did try calling but she was never there! Wouldn't recommend this Baymont to anyone! Read moreGenuine Hotels.com guest review
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