Super pro front desk staff, super clean and comfortable room and bed. You get what you pay for. The restaurant connected to hotel was excellent.Genuine Hotels.com guest review
"Awesome stay again with the family"
Newly remodeled cottage very nice and clean. Great staff great locationGenuine Hotels.com guest review
"Good place for a weekend getaway"
Nice place to stay. The free shuttle provides access to the square in Sonoma easily, and pretty much at any time you could want. The spa was nice as well, and all the staff was great. I do see what other reviewers meant - the cottages are definitely a little dated especially for the price, but from what I've read on the inter webs, there are plans for […] renovations later this year (2015). Based on the recently renovated lobby, I expect good things after the rooms get an overhaul. (And then hopefully it'll go from a good place to stay to a great one.) Read moreGenuine Hotels.com guest review
"Great Sonoma Getaway"
Great hotel with resort amenities.Genuine Hotels.com guest review
Great staff and location. We will definitely returnGenuine Hotels.com guest review
"What a gem"
I was thinking of staying in the Sonoma Plaza, however most of the hotels there have very small rooms and are noisy. Our room at the lodge was exceptional ... Clean, quiet, extremely comfortable. The hotel offers a free shuttle to the Plaza which is only one mile away. Great experience... Will repeat over and over.Genuine Hotels.com guest review
"Resort fee is extortion or a tax!"
They have a resort fee, which is for something extra I'm not sure about. If you have a pool and a downtown shuttle, nice rooms, etc. , is t that why you pay extra to stay there?Genuine Hotels.com guest review
"Great pre-Christmas Get-a-way!!!"
Much better than I ever expected!!! Great location with privacy, fireplace in room, and one of the best massage services we have ever had. Would recommend!!!Genuine Hotels.com guest review
"Mini-moon in Sonoma"
We stayed here on our minimoon, during Thanksgiving, and everything was great. The facilities were great, decorated tastefully, and suited the needs of our stay. We stayed in a 2nd level cottage, which had a fireplace and soaking tub. Really no complaints about the stay. The atmosphere of The Lodge was perfect and we felt totally relaxed. We also visited […] the spa, which was a little pricey but amazing. We loved that the hotel had morning yoga and hikes set up; we're outdoorsy kind of people so this was perfect! Carnero's restaurant was also a great place to dine for Thanksgiving. Great Moscow mules!! Overall excellent stay and would definitely stay again when we come back to Sonoma. Read moreGenuine Expedia guest review
"Satisfied in Sonoma"
Room was super comfy with a very cushy bed, and fireplace. Nice hot tub and great breakfast.Genuine Hotels.com guest review
Staff was great. They even provided maps and a shuttle. Shuttle driver was very helpful. I had a great time :)Genuine Expedia guest review
I loved staying here! It was convieniantly located and very clean. I would stay here again. I thought my granola to go breakfast was over priced but all in all i would recommend.Genuine Hotels.com guest review
Hotel was inviting and wine tasting hour was pleasant. Rooms were plush, yet cozy for a resort experience.Genuine Expedia guest review
"We loved it!"
We loved it! Well run resort, all the amenities and excellent, friendly service.Genuine Hotels.com guest review
Great experienceGenuine Hotels.com guest review
"Nice but not worth the price"
THe Lodge was nice and the staff was very friendly and accommodating. The nightly room cost was not justified by the amenities. Would not stay here again.Genuine Hotels.com guest review
Response by The Lodge at Sonoma Renaissance Resort & Spa Thank you for taking the time to share your recent experience with us. We take great pride in ensuring our guest’s satisfaction and apologize that our amenities left something to be desired. We are constantly working on increasing and improving our resort amenities and appreciate the feedback that you have provided. If you do return to Sonoma we would love to welcome you back to The Lodge.
"Great Common Area, in a so so location"
Good hotel, helpfull staff, fancy lobby decorated in modern style and nice pool area with fire pits. Location so so. Wine hour 4:30-6Genuine Hotels.com guest review
Great location close to city center. Complimentary wine tasting, hiking guide, and shuttle were excellent services.Genuine Expedia guest review
"Overpriced and the room was not the one I reserved"
I reserved a king room, and got a 2 bed room, when I complained they said it was Expedia's fault. The room was on the Highway so it was noisy, their was long black hair in the shower, 2 of the lights in the room did not work and the phone did not work, When I told the front desk at check out, they said I should have told them sooner, I only figured […] out the phone did not work, when I called to check out. When I checked out, they asked about the stay, I told them and she said they would reverse the resort fee, then they did not do that correctly. Give the rate total cost of more than $500 a night, this was by far one of the worse experiences I have had. The staff that served breakfast was very good, attentive and were the bright spot of the stay. Read moreGenuine Expedia guest review
This is a very nice place to stay.Genuine Hotels.com guest review
"Nice hotel near wineries"
Great pool area. Restaurant was excellent. Convenient to town and wineries.Genuine Expedia guest review
hotel was very relaxing, clean and staff very helpfulGenuine Expedia guest review
"Girls Wine Trip"
Spent the weekend with 5 girls wine tasting in Sonoma and stayed here as we had heard it was very close to everything. Hotel was very nice, staff was nice, shuttle was amazing and the location was close to everything. Food was great---bar fun...but cleaning of the room was horrible! We were there for 3 nights in one of the cottages with 5 girls and […] they only cleaned one time! We ran out of toilet paper, towels, shampoo and had to keep going to the front desk to complain. They gave us one breakfast voucher as a "sorry". Gee, thanks. P.S. They also served Sangria for their wine happy hour...worst thing I have ever tasted. Read moreGenuine Expedia guest review
Response by The Lodge at Sonoma Renaissance Resort & Spa Thank you for taking the time to share your experience with the Lodge at Sonoma Renaissance Resort & Spa. Please accept our sincere apologies for the quality of housekeeping service you experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. We are updating our summer strategy for groups and families to add more amenities and linen to the rooms. I am glad that most of your interactions were positive, and I hope we can welcome you back soon and provide a flawless experience throughout your stay.
Nice hotel. Service was a bit slow and missed having room service availableGenuine Hotels.com guest review
"Day stay in Sonoma"
The hotel room was right next to a very noisy event center. The parking was full of guest for the event center and the hotel did not leave enough parking for the actual paying hotel guests. It took me 30 min to hunt down a parking spot. The room amenities were average similar to those of a 3 star business hotel. In the checkout date the hotel disabled […] my keys before I had a chance to check out. The hotel has extremely high pricing for the average to poor service. I would not recommend this to anyone. Read moreGenuine Hotels.com guest review
The room was nice, a little dated, but okay. Bed was pretty comfortable and the room was huge.Genuine Hotels.com guest review
"Across the street from Train Town"
Very nice large hotel. The rooms are laid out in many buildings, probably at least a dozen. The pool area could use more shade and there is pool service. The pool area is not at all private; it is quite public. There is another small pool in the spa which is only available to spa guests. Rooms are spacious.Genuine Hotels.com guest review
"Great location, comfy room with patio"
The lodge is a solid 4 star hotel. The hotel is clean, comfortable, and spacious. We had a walk out patio where we enjoyed wine and cigars. The hotel staff even brought us matches within minutes. Highly recommend this hotel for a stay in Sonoma.Genuine Hotels.com guest review
"fantastic service, great location,great food, wind"
i loved every minute of my stay. The staff was very helpful and accommodating as well as very friendly. I would definitely recommend this hotel!!Genuine Hotels.com guest review
Service was understaffed and practically non-existent. Pool service was the worst I've ever seen, not to mention filthy and no chairs to sit on, and no towels to use to sit on the ground. For the price I paid, I cant believe the Holiday Inn feel I got. It's hardly a Wine Country resort, although the cost is- so disappointing. Room was clean.Genuine Hotels.com guest review
Response by The Lodge at Sonoma Renaissance Resort & Spa Thank you for taking the time to share your experience with the Lodge at Sonoma Renaissance Resort & Spa. Please accept our sincere apologies for the quality of service you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. We are taking a second look at our pool strategy as your comment does not go over looked. I appreciate you taking the time to share this feedback and I hope we can welcome you back soon.
"1 night stay"
Wish we could have stayed longer. Hot tub was great, location was awesome and the restaurant was fabulous. If I come back to Sonoma I will stay here again!Genuine Hotels.com guest review
Excellent. Staff was awesome and very knowledgeable about local sites. Jack London park was a great recommendation by the desk staff. Room was fantastic and romantic. Just can't beat a fireplace in room. Very reasonable price for what you get.Genuine Hotels.com guest review
nice facility. Exceptionally actuallyGenuine Hotels.com guest review
First of all, the hotel is beautiful! It's comfortable and clean. Second, I heard little to no noise the whole time. But most of all, the staff must have all graduated top of the class in hospitality! They were polite, helpful and never made you feel as if you were bothering them. I needed my tv fixed so I called the front desk and they had a man up […] to fix it in less than 5 minutes. He was polite and fast. Thanks! I will stay again next time im am in Sonoma. Read moreGenuine Hotels.com guest review
"Fantastic place to stay"
Great service. Called and let them know I wouldn't be arriving until 2 am and it was not problem. Comfortable beds, great spot to sleep in Sonoma.Genuine Hotels.com guest review
Was here for one night on a girls' trip. Wish we could have stayed longer b/c the setting was very pretty. There was a free shuttle that took you into town, which was only about five minutes from the hotel.Genuine Hotels.com guest review
Hotel and staff were excellent! Great location, pool area very nice.Genuine Expedia guest review
"Very nice hotel in Sonoma."
We had an excellent stay at this hotel. Grounds and lobby were impeccable.Genuine Expedia guest review
"Very nice hotel"
We spent only 1 night but got there in time for free wine tasting. Then got the free shuttle to downtown, had dinner then called the hotel to pick us up. We purchased the breakfast with our room and very pleased we did. It was excellent!!!!Genuine Expedia guest review
outstandingGenuine Hotels.com guest review
"Nicest Hotel in Sonoma"
The best hotel in Sonoma if thats were you are planning to stay. Very friendly staff. I had to cut my trip short and they were very nice in proviing a refund for the day I booked but could not use.Genuine Expedia guest review
Our room was extremely noisy during night with fans going on and off perhaps from the outside roof. If we had booked a second night we would have requested different room. There was a price discrepancy because when we booked though Hotel.com they quoted us a Total price but the actual bill the property charged was more and the explanation from front […] desk was vague and they never gave us a copy or receipt.. Read moreGenuine Hotels.com guest review
"Wine country stay"
The Lodge was beautiful. We came to visit vineyards, and the navigator at the hotel was SO helpful. She gave us cards for free tastings and made GREAT recommendations. The hotel is very convenient to downtown Sonoma and many vineyards. I would definitely return.Genuine Hotels.com guest review
"great hotel vey close to downtown Sonoma"
Very good experience and their restaurant is very goodGenuine Expedia guest review
We loved at Stay at the Sonoma Lodge it was such a wonderful hotel I cannot wait to come back. It is 1 mile form the Center of Town Square they have a shuttle that takes you. The restaurant on the premises is phenominal and we loved Jason the bartender and the front desk checkin staff. Everyone was so nice and accomodating I give it 5 stars!Genuine Hotels.com guest review
The room we were given after booking through Hotels.com had a 2 inch door jam gap which allowed light and noise into the room. Room had no view and was positioned adjacent to a large fan that was disruptive when trying to sleep. Nice hotel, decent service but terrible room! i've stayed twice before and perfectly decent rooms...Genuine Hotels.com guest review
"Great location and wonderful amenities."
The hotel exceeded my expectations. The adjacent restaurant was amazing as well. I will definitely return to this hotel in future.Genuine Hotels.com guest review
I like this hotel a great deal. However, we were in the "Broadway Building" which feels like a large, non-descript hotel. Get a room on the main site. The room was very comfortable but street noise is an issue.Genuine Hotels.com guest review
"Way better than expected!"
I booked this hotel blindly (as we all do on Expeida) and honestly I was a little nervous because the reviews were mixed. I also thought, based on the amenities listed, that it was another property that I have stayed at several times so that also added to my wariness.However, I could not have been more pleased with the hotel overall. The staff was VERY […] accommodating and VERY nice, the room was beautiful and comfortable. The bathroom layout was spacious and inviting. I did not partake in the spa services (or anything, really) but the pool and hot tub looked inviting. It was a very busy three day weekend so the hotel was booked solid. There is only one slightly negative comment - that is the walls are thin. It didn't bother me at all, but my husband was actually sick so he was in the room a lot more than I was (and might have been a bit more sensitive to the noise). The hotel offers a shuttle to the Square which is a nice amenity and the concieges were both very helpful, knowledgeable and gracious. Read moreGenuine Expedia guest review
Spacious room, clean, great staff, excellent shuttle service and wonderful amenities- spa and hotel coffee/wine bar delightful!Genuine Expedia guest review
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