Overall not very good for the price. I was not satisfied with my king suite. The customer service was not very good either.Genuine Hotels.com guest review
"1 night good enough"
Shuttle worked as promised. Picked us up and brought us back to the airport. Stayed one night only as a layover. Hotel does not have food, but they sell microwavable food. Hotel room was really clean. Refrigerator was really loud so I unplugged it for the night. Room had microwave that worked. Room was clean, had a small kitchen, office desk, queen […] size bed. Bathroom was clean too. No issues really except that I felt that the bed sheets may have been dusty. I felt that as if I was breathing dusty air, but it might have been something else. Read moreGenuine Expedia guest review
"wyndham in dallas dfw aiport north"
the checking in process was smooth-very helpful crew-did not have breakfast, but looked good. My IPod disappeared from my room, minimum amount of help recovering it-never did, so assume someone w/key is now enjoying it, while I had to replace it. Shuttle service to airport was on time and satisfactory.Genuine Hotels.com guest review
"Nice and comfortable overnight layover."
We really liked the large bathrooms. The room was very comfortable. We didn't eat there, but all services were very good. The service to the hotel was excellent too.Genuine Expedia guest review
The picture of the hotel on the website is some other place.....this place is very old and not clean.. The staff is no better. .waited an hour for a shuttle ride and breakfast was served late....do not stay hereGenuine Hotels.com guest review
"Horrible customer service, dirty hotel"
The front desk woman (Cecilia) has no customer service skills, she was careless and wasn't helpfull at all, room not so clean it smelled. Horrible customer service, the hotel doesn't look like the pictures online, I wouldn't go back or recommend this hotel to anybody!!Genuine Expedia guest review
"Close to airport"
There is absolutely no place to eat near this hotel and it is obviously quite old and getting run-down. Their driver took us to find a place to eat, but he got completely lost in the process. He finally dropped us off at the Marriott, which had a long wait for dinner, so we ended up taking a cab to find a place to eat and since the driver was busy, […] a cab back to our hotel. Read moreGenuine Hotels.com guest review
I enjoyed my stay at the Hawthorn but the breakfast could've been a little betterGenuine Hotels.com guest review
Called four times for shuttle service that never came. Had to get alternate transportation.Genuine Expedia guest review
I picked this hotel for its nearness to the airport; however, if you want to be close in DFW, the only option is the two IN airport hotels. The freeway configuration complicates a quick ride to the terminals. Also, the shuttle only operated every 45 minutes. The continental b'fast began at 7:00 with no accommodation for early departures.Genuine Expedia guest review
Very nice Hotel, Great location near the DFW Airport and very convenient charge.Genuine Expedia guest review
"Good location close to mall and eating places"
Room was nice and clean bed was decently comfortable. Dining room for breakfast wasn't the cleanest but we made due. Overall not a bad expirence would go back.Genuine Expedia guest review
"Very nice hotel"
The staff was very friendly and accomodating. One thing we didn't know is that they have a free shuttle to and from the airport! We made the mistake of paying for a shared van and paid $45.00 for a five minute ride. The guy at the hotel felt bad that we didn't know and made sure we got the free shuttle on our departure day. The rooms were quaint...perfect […] for one or two people. The complimentary breakfast was excellent! Eggs, sausage, hashbrowns, danishes, waffles, french toast, fruit and cereal. I would stay here again. Read moreGenuine Expedia guest review
Room was spacious but it was noisy, could hear all the planes landing and through every wall, someone was having band practice next to us all night! Don't bother with the room service, its from an off site place took over an hour and was coldGenuine Expedia guest review
"Old but close to airport"
Older hotel. Staffed helped out. Basic!!!Genuine Hotels.com guest review
Dingy dirty rooms. Shower didnt work, sink leaked, and I had cigarette burns in the sheets. Staff was friendly though.Genuine Hotels.com guest review
"Nice hotel if the shuttle can get you there."
Hotel staff disorganized. Airport shuttle broken down.Genuine Expedia guest review
Noisy water pipes on upper rooms bad customer service, same breakfast every day bad, bad customer serviceGenuine Expedia guest review
"Close to airport"
Nice hotel for price. If u need a close reasonably priced hotel this is it.Genuine Expedia guest review
it was nice just had to come down 3 after traveling all day . no internet and then bought food and the girl did not give me any plates or silver ware to each with so had to come down again nothing in the room for having a kitcken .Genuine Hotels.com guest review
Omar was not good at the front desk. We arrived late and tired. He acted like we woke him up and couldn't wait to get rid of us. No amenities for late night arrivals.Genuine Hotels.com guest review
Good place to stay near airport.Genuine Expedia guest review
"Aging hotel close to airport"
This hotel was just ok. It is showing its age quite a bit. The rooms have been half updated (i.e. the beds and bathrooms seem updated some). However, the kitchenettes are very outdated as well as the rest of the hotel in general. Also, the water temperature in the showers is VERY variable! One shower the temperature went from hot to luke warm constantly. […] The next morning, I took a luke warm shower for the entire time. Very disappointing. The complementary breakfast wasn't too bad. For the price, it was an ok place to sleep before flying out early the next morning. However, I'm not sure I would book this place again. Read moreGenuine Expedia guest review
A great hotel for the price. Very helpful staffGenuine Hotels.com guest review
"Nice hotel, close to Grapevine Mills Mall."
Room was nice, price was good. Close to airport and Mall.Genuine Expedia guest review
"basic and clean"
Ok for price but not located close to any restaurants. Suites are large but plain and basic. Toilet DoD not flush. Breakfast was good and free.Genuine Hotels.com guest review
"Close to DFW airport"
There was easy access to the hotel from the freeway and the hotel was close to DFW airport. The staff was friendly and helpful. I like that you can leave your car at the hotel parking lot for a minimal fee and the hotel runs a shuttle to and from the airport. One negative was that the printer in the business center did not work, but the desk clerk […] printed our boarding passes for us. Read moreGenuine Expedia guest review
"Close to the airport DFW"
Needed a room as my flight from the west coast was delayed and I missed my connection. Hotel is fine and staff pleasant. Convertible bed was broken, but I was given another room for my companion.Genuine Hotels.com guest review
"Very comfortable & convenient to DFW"
This hotel was exactly what I needed for both an early flight out & a very late arrival back to DFW. Both times the hotel shuttle was prompt & the driver courteous. My bed was comfortable & the breakfast good. I will definitely stay there again for travel from DFW.Genuine Expedia guest review
Price was reasonable until I realized the condition of this place Truly a disgusting establishmentGenuine Hotels.com guest review
"Rooms not well maintained, AC unit falling apart."
Adequate cheap room, close to DFW. Didn't know about shuttle service from DFW until after $30 cab ride.Genuine Expedia guest review
This was OK for an overnight stay. It was good but not great. The bathroom was small and the hotel needed refurbishing.Genuine Hotels.com guest review
The service and room were both very good. I had to leave early because of an emergency and the office person was very nice in accommodating my request. Thank you for you services.Genuine Hotels.com guest review
"Great reasonably priced hotel"
Convenient to the airport. Comfortable beds. Clean and roomy. Busy hotel but not too loud. Overall a great experience and I would stay there again.Genuine Expedia guest review
"Close to airport, nice staff, clean rooms"
Needed an overnight close to airport. Clean big room, nice staff, comfortable bed, a little dated, decent hot breakfast. I would stay here again for an overnight.Genuine Hotels.com guest review
"Staff very kind"
My family and I stayed for one night and were very pleased with our experience. Large room, nice breakfast, and helpful staff.Genuine Hotels.com guest review
We found toenails in bed. Ruined an otherwise excellent experience. Breakfast buffet was good. Staff friendly.Genuine Hotels.com guest review
This place is filthy. Big rooms great location. Filthy common areas and rooms...carpet, bathrooms...gross.Genuine Hotels.com guest review
"Very nice! Clean room. Efficient front desk staff!"
I appreciated very much the complimentary toothbrush and toothpaste the hotel supplied since my luggage did not make it off the plane after leaving California, traveling home for my father's funeral. I also appreciated the free shuttle back to the airport. Would definitely stay here again.Genuine Hotels.com guest review
"Close to airport"
Staff make the Hotel. Close to airport. Nice breakfast.Genuine Expedia guest review
Due to a flight reroute we got stuck in Dallas overnight on short notice and went through this site to find a hotel. We chose the Hawthorn for two reasons - the rate was decent and they had free airport shuttle service. The rates were probably low because their hotel butts right up against the Fed Ex ramp at the airport which made a tremendous racket […] til 1 am. And their normal shuttle van was broken. They could only take 6 people at a time and all the slots within three hours of our flight time were already booked up when we got there! They refused to do anything to fix the situation and we ended up having to spend $25 on a taxi. When we contacted Wyndham they said they would make things right and would email me right away in response. That was 10 days ago and still no word. Don't waste your time or money going here. Read moreGenuine Hotels.com guest review
"Nice, clean and close but headboard falling off wa"
Headboard half way pulled out of wall, thought it was going to fall off on me in the night.Genuine Hotels.com guest review
"not worth the money"
old beat-up hotel , they are trying to be something they are not (quality hotel). i will not stay there again.Genuine Hotels.com guest review
"Great breakfast and good overall value"
The breakfast was very good for a complimentary. I was expecting just cereal, toast, bagels, yogurt like most places I've been that have a free breakfast. This one had fresh scrambled eggs. They weren't powdered eggs either. You could tell because the white and yolk were still separate in places. They had sausage and french toast, too. I really was […] surprised to get that good of a complimentary meal. Other than that, the place wasn't anything amazing, but it was the right price and all the staff were polite and helpful. Read moreGenuine Hotels.com guest review
"very nice hotel ...easy to find with GPS.."
overall it was a very nice stay..the people were very friendly and it was close to a food store/gas station....only stayed 1 night but will rebook here when i return in MayGenuine Expedia guest review
"A good place to sleep if you are stuck at DFW"
This hotel was a fine place to stay, and is right outside DFW airport. It has everything you want in an airport hotel - free shuttle, close to the airport, well run. The room was clean, the bed was comfortable, the staff were all nice. There isn't anywhere to eat within walking distance, but the shuttle will help you out. Might be better to eat before […] you arrive though. Read moreGenuine Expedia guest review
"good enough for a night"
We stayed only one night, staff was very friendly and helpful, room was okay the only thing is that my kids were hungry at 10;30 and the gentlemen at the front desk offered a menu and said just to call and they'd bring the food to my room , well Don't do that go out to Dennys or anywhere else, we ordered it at d10;40 and waited until 12:20 to be delivered […] and the food was cold and ugly (Michal's) Do not order from there Read moreGenuine Hotels.com guest review
"Great hotel, don't take a taxi. Hotel will pck up"
NiceGenuine Expedia guest review
"Just one night"
The elevator did not work when we arrived. The front desk person was nice but slow. Building construction looked like it had been slapped together. The accommodations were clean and we were only there to fly out so less then 12 hoursGenuine Expedia guest review
"Terrible Service - would avoid!"
When we arrived there was 1 person working the check in desk on a Saturday evening around 7:30 during busy holiday travel time - and there was a long line of people waiting to check in. There is no restaurant close by. When we tried calling down to front desk / housekeeping due to issue with a room, there was no answer. (obviously, the one person at […] the front desk could not serve in all functions at the same time.) Read moreGenuine Hotels.com guest review
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