"Good stay after late flight"
The room was great...my only complaint is that the bathtub drains very slowly during a shower.Genuine Hotels.com guest review
Awesome .. Great Service good to see the smiles and customer service proud to be a customer...Genuine Hotels.com guest review
"Ewww, carpet needs cleaning"
The desk personnel were nice and attentive. Especially appreciated the friendly, helpful shuttle drivers from and to the airport. The carpet in the room was visibly dirty, especially in front of the bathroom door. I did not want to walk on it without my shoes on. The bedding and mattress were really comfortable.Genuine Hotels.com guest review
"Perfect overnight before OHare trip"
Parked car there during trip. Shuttle to & from airport free.Genuine Hotels.com guest review
The hotel was nice, and I would stay there again.Genuine Hotels.com guest review
"Not as convenient as being close to The Loop, but."
..a heck of a lot cheaper. Two rooms in one, privacy door between the sleeping areas. Courtesy van takes you to the Blue Line at O'Hare, leaves at the top and bottom of the hour, returns on the 15 and 45 marks. No pool! No jacuzzi! You will need a car if you want to go to any restaurant beyond the fast food and the diner. Target is one mile north, but […] closes at Nine PM ! (I thought this was the Big City!?) Lobby is small, has expensive restaurant attached to the hotel (Harry Caray's). Confusing aspect is that within walking distance is ANOTHER Holiday Inn, so make sure you drive to the right one! Read moreGenuine Hotels.com guest review
One of our best experieces! Wished we had more time! Best bang for the buck.Genuine Expedia guest review
"Nice Holiday Inn"
I have not stayed in a HI in a long time, however that will change, nice clean hotel, really nice staff, convenient to ORD.Genuine Expedia guest review
"Friendly and Clean"
Loved everything about it, except for leak from ceiling, apparently person above us (on 11th floor) left water running in the tub and went to sleep :), but they gave us different room and it was very clean and comfortable.Genuine Hotels.com guest review
Had a nice stay and staff very accommodatingGenuine Hotels.com guest review
This hotel has been kept up but is just an average hotel. My complaints are that the room had a slight odor. It probably had been cigarette smell covered up. The cover up scent was not that bad. Also we could not get internet access in our room which was the last room in the corridor. It wasn't a big deal for us on this trip but would have been nice. […] It was advertised to have free breakfast but the breakfast was a $20 voucher (for 2 people) to use at Harry Carey Restaurant which is attached. Breakfast buffet was $12.95 including drink but have to add tax and tip. You can order off the menu but you wouldn't get much to stay under 10. Read moreGenuine Hotels.com guest review
"Good for Quick Business Trips"
I needed a place to stay one night, near the airport for a business trip. This place worked well for my needs. Everything was clean and the staff was friendly. It was close enough to the airport that I didn't have to worry as much if traffic would delay me, which it didn't. The free wifi was also appreciated. Having the Steakhosue next door was a nice […] option for someone who doesn't have time to venture out far, but wants a nice meal. For what I needed, this hotel worked very well. Read moreGenuine Hotels.com guest review
"Nice and close to food, shopping and O'Hare."
My experience was nice. Thre was friendly staff prepared to answer all questions. Everything was clean and nice.Genuine Expedia guest review
Myself and 4 friends met in Chicago for a girls weekend and the taste of Chicago. The hotel staff was excellent! Love the shuttle drivers!Genuine Expedia guest review
"Great to stay if you aren't going to the taste fes"
I was told by expedia that there would be free breakfast and this was not true.Genuine Expedia guest review
"Close to ORD"
I wanted a decent hotel that was close to the airport as I arrived late and was flying out early. Hotel room was very clean, bed was very comfortable, and hotel shuttles ran often enough that I had no issues going back and forth. Great stay for the $$$Genuine Hotels.com guest review
Nice hotel very clean. We stay for the weekend easy access to transportation to downtown. Only down fall was not by very many restarants.Genuine Hotels.com guest review
"Not that happy with it"
When I booked the room, it says include the breakfast and it showing on the website that it has a swimming pool. When I reach there, there is none of them. One of the TV is not working. I told the front desk and they asked to check that. but no one come. The room is neat and clean and the bed is comfortable. Or probably I was too tired, so any bed can […] make me feel good. Read moreGenuine Hotels.com guest review
"Great Airport Hotel"
We really had no complaints other than being stuck overnight in Detroit. Some folks complained that it was loud...it's an airport hotel, it's going to be loud.Genuine Hotels.com guest review
Nice place-called to get TV fixed and they never showed (fixed it myself-loose cable wire).Genuine Hotels.com guest review
"This is a nice hotel, but it does need a pool."
We had a nice stay. The staff was very friendly and helpful. The room was very clean, the bed was comfy too. The condition received a 4 because there was some mold in the shower.Genuine Expedia guest review
"Very far from city"
Very far from city. No facility to early Check In.Genuine Expedia guest review
"Great place near O'Hare."
This place was the perfect place before flying out of O'Hare on an early morning flight. The staff was very helpful; the shuttle driver even suggested a better place to be dropped at the airport to save time. And, a big plus was the Harry Carey restaurant at the hotel.Genuine Expedia guest review
"the best for your dollar"
Hotel was very nice staff was pleasant and rooms exceptional. Worth every dollar spent im going back.the bed was comfortable.Genuine Hotels.com guest review
"Very nice and clean hotel."
Stayed only one day but wish I could have stayed longer. I asked the staff if there were any restaurants in the area and they recommended Shoeless Joe's which was excellent.Genuine Expedia guest review
I would most certainly come here again! Got a great deal on the beautiful room. The staff was very friendly and helpful. Also had people over in my room and played music and didn't get any complaints! It was such a pretty room and overall a great time!!Genuine Hotels.com guest review
"NIce if you are near Airport"
This is a terrific location if you have business near O'Hare. If you need to get to town take the CTA or be sure to leave a couple of hours drive time.Genuine Hotels.com guest review
The hotel was great very nice and clean, the rooms were perfect, microwave, icebox and free internet, what more could I ask for. The main thing I liked about it, was that it was located right where I wanted it to be, near the All State Arena, I could see it from my window on the 10th floor, great view!Genuine Expedia guest review
I had a wonderful experience with this hotel, I love that the room for 4 was separated into 2 bedrooms. The rooms were spacious and it was an overall excellent stay, we will certainly keep this place in mind next time we are in the area!Genuine Expedia guest review
Great hotel and very close to O'Hare. I would definitely stay again.Genuine Hotels.com guest review
"Nice hotel in great location for O'Hare"
Really nice hotel and great location if you're using O'Hare. Suites are large and quiet. I'd definitely recommend it. Probably want to eat at Harry Caray's restaurant which is attached. Tons of baseball memorabilia and great steaks.Genuine Expedia guest review
"walking distance to all state arena"
Walking distance to and from all state arena. Harry Cary's restaurant excellent. Shoeless Joe's sport bar across the street. Staff helpful and pleasent.Genuine Expedia guest review
"We loved it!"
Perfect! Nice bedrooms, very comfortable, nice bar and restaurant with wonderful food! The front desk people were very kind and helped us. The shuttle very comfortable and right there when we need it.Genuine Hotels.com guest review
Nice, clean and friendly. The front desk staff was awesome!Genuine Hotels.com guest review
"Bad experience with service and house keeping..."
Stayed one night before staying at hotel in the city... Room was okay, nothing special. In the morning left early to catch the train to city. I left shampoo, electric tooth brush, cologne nicely packed but forgot to pickup from the bathroom. Call back and the front desk transferred to house keeping and they did not know anything about it. After 10-15 […] minutes explaining everything, lady said to come and pickup around 3PM. Sent my wife to pickup 3:30 and they did not know anything about it. Spend about 30 minutes and wasted time and travel. What a waste of time! They just did not care much. Read moreGenuine Expedia guest review
This is a regular hotel near the airport. It's a good hotel, although the bathroom can use a little bit of updating. Otherwise, it was clean and the beds were comfortable and a decent hotel all in all.Genuine Hotels.com guest review
"Will Stay AGAIN!!!"
The room was super clean..staff VERY friendly.. Arrived early and they let me check in with no problems..Will recommend to my friends visiting Chicago. Harry Caray's is within walking distance. The River's Casino is right down the road. Would love to stay here again.Genuine Hotels.com guest review
"good sleep over close to ohare airport"
room was great staff was very accommodating overall terrifficGenuine Expedia guest review
the room was large and the bed very comfortable. even though it was close to the airport, there were minimal sounds of airplanes, parking was convenient, and the staff most helpful. would definitely stay here againGenuine Hotels.com guest review
I booked a room for one night for a friend's wedding happening nearby. My boyfriend was able to check in for me no problem. I booked through hotels.com while a couple friends of mine did not and I ended up saving myself a good $30 ...not a huge amount but always something. During my stay I accidentally locked myself out of my room and the friendly staff […] made me a new key within seconds. Room was clean, bed was big and comfy, and Check out was quick and painless. Overall my stay was not that long but I was happy with it. Read moreGenuine Hotels.com guest review
"Day trip to Chicago"
The hotel staff was nice and accommodating. The front desk person Angel, let us check in early since we were only in town for 1 day and had to get read for a wedding that was starting at 3PM. The shuttle to the airport is very convenient and arrives and departs on time. The bed was comfortable and the room came with 2 firm pillows and 2 soft pillows. […] The shower and tub are not fancy but were clean. Overall, great experience for a short trip, great quality for the price! Read moreGenuine Hotels.com guest review
"Do not get free breakfast"
We got two queen bed room with four people. The room is good. We like the seperate rooms. There is privacy. The free breakfast deal is MISS LEADING!! It is a voucher ($20) for a restaurant next to it. You will end up spending some money coz the restaurant is expensive. We ended up spending 20 more dollars with four people.Genuine Hotels.com guest review
"Sure Beats O'Hare"
We booked in just for an 8-hour flight layover. Wished we could have stayed! Only drawback was the steakhouse of property was pretentious and pricey.Genuine Expedia guest review
"Great Stay Over Memorial Day Weekend"
My wife and I were greeted quickly and politely by the young lady behind the front desk. The check in process from an on-line reservation was smooth and quick. The room was very clean and modern. The king-sized bed was very comfortable. The LCD television was HD and the programming available was excellent. The Harry Caray's Restuarant had delicious […] food with superb service. The waiting staff is well-trained, polite and attentive. Although near O'Hare Airport, there was no noise infiltration and the room was on the airport side. Would stay again without any reservation. It truly was a great stay over Memorial Day weekend. Read moreGenuine Hotels.com guest review
"Good hotel near the airport"
Close to ORD and train lines. Good dining, workoutsGenuine Expedia guest review
"Specific for the O'Hare traveler"
This hotel is clean and well maintained--it is fine if your sole purpose is an easy place to stay on arrival or departure from O'Hare Airport. The hotel shuttle runs every 30 minutes. The restaurant is overpriced but about your only option if you have no car. Rapid transit is available at the airport to the city but not really reasonable if you only […] have a few hours. It does have a sports bar with the usual 100 TVs. Again--this is a hotel built for the O'Hare traveler that is located around other hotels built for the same purpose and nothing else. For that purpose, it does very well. Read moreGenuine Hotels.com guest review
"Not as good as my first visit"
This was my 2nd time staying at this hotel for a work meeting. The first time it was okay, nothing fancy but it got the job done. This time the hotel room didn't seem as clean. The carpet, sinks and bathrooms were not as nice. I did order room service and that was good. I wasn't too impressed. If it wasn't an easy walk to the work conference I attend […] I probably wouldn't stay here. Read moreGenuine Hotels.com guest review
Good stay, clean room, parking a bit far away for long termGenuine Hotels.com guest review
"far from city, not far to airport"
i booked non-smoking room, but upon arrival me and my colleagues tried to check-in, nice lady on the reception said they don't have non-smoking rooms and proposed us smoking room (cleaned and refreshed, as she said) but with a breakfast for each day of our stay. we declined and returned later. there were different staff on the counter, gave my two colleagues […] non-smoking rooms, but declined to do so for me, because there were "none available". so i was very disappointed, because paid for the whole stay upfront and this time they did not proposed any bonuses for smoking room. after 15 minutes of debases non-smoking room "magically" materialized on the 7th floor and i got what i paid for. so why do we have smoking rooms in hotels again? Read moreGenuine Expedia guest review
"Close to the airport"
The stay was great, from the speedy check-in (thank you, Hotels.com) to the speedy check-out. The desk agents were pleasant and accommodating. The room was clean and spacious, bed and pillows were very comfortable, and the shower was great. We thoroughly enjoyed dinner at the Harry Caray's Steakhouse on property. Lovely setting and great food. The airport […] shuttle ran on time every half hour. The option of staying at the Holiday Inn & Suites came up as a "deal" while I was looking for a place near O'Hare airport, so I checked it out. The entire transaction from setting up the app, to booking the hotel room, took about five minutes. I am extremely satisfied with our results. Read moreGenuine Hotels.com guest review
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