"Convenient and friendly but needs refreshing"
Very nice staff, hotel needs some TLC, new carpets and paint. Very convenient location near the plaza.Genuine Hotels.com guest review
Stayed 2 nights at different times First night shower very moldy so Afraid of catching something so passed on shower. 2nd night looked like blood on blanket? Otherwise ok. Breakfast is cheapo at best unless you like unripe apples and junk muffins.Genuine Hotels.com guest review
Overall, we were pleased with our stay. The location can not be beat! It is very close to the Plaza and is very well located to other things in the area (UMKC< Rockhurst, Westport etc). We did have a complaint about the lack of things you would ordinarily find in a hotel..for example, there were no tissues or shampoo or hair dryer etc. The room was […] clean enough and the beds were fairly comfortable. There were 4 of us staying, but only dishes for 3, so that was a bit tricky! Overall, for the price, it was great. Read moreGenuine Hotels.com guest review
"Worth the price"
We will definitely stay here again. However, I expected the rooms to be a bit more clean. Especially the bathroom; toilet and bath tub were a little dirty. Also, we had a dog next door that barked almost our entire stay. Although smoking does not bother me at all, the hallways smelled of smoke quite strongly. I feel as if all pet and smoking rooms should […] be on a separate floor than the non-smoking, non-pet rooms. Hotel staff were friendly. The complimentary breakfast bar did not have any warm foods, but there was quite a variety of different fruits, oatmeal, bars, muffins, granola bars and COFFEE! We enjoyed it and really enjoyed our time! Read moreGenuine Expedia guest review
"All that is needed"
Clean, comfortable, pleasant and all the neccesities. No trace of luxury.Genuine Hotels.com guest review
overall service was fine, however we extended our stay and not really sure why our room wasn't cleaned at all: beds not made, trash not removed, dishes not washed,etc. With kids in the room kind of defeated the purpose of being away from home for the weekend.Genuine Hotels.com guest review
"Good location and that's it"
Not very appealing. Very old dirty cooking utensils and no service. Used more as apartments. Not worht the price.Genuine Hotels.com guest review
Response by Extended Stay America - Kansas City - Country Club Plaza Thank you for your recent review of your stay. I sincerely apologize that the cooking utensils in your room were not clean and that our housekeeping policy was not communicated to you upon check-in. We offer cleaning services every 7-days or in-between upon request for an additional, small fee. I will work with the staff to ensure that this message is conveyed properly, upon check-in, moving forward. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
"Enjoy historic Plaza District in Kansas City!"
Amazing location within easy walking distance to Plaza shops and restaurants. Adjacent to art museums and parks. Just north of UMKC Campus and beautiful neighborhoods of single family homes and classic apartments. Finally for fans of Starbucks several are within a short walk of the hotel.Genuine Expedia guest review
Response by Extended Stay America - Kansas City - Country Club Plaza Thank you for posting such a wonderful review. I am glad to read that you were pleased with our location, services, and proximity to several Starbucks. We are fans of theirs too! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Used the Expedia service where hotel was not revealed until payment. Room was 1 queen with additional $20 at checkin for 2 beds. Heat could not be controlled and room was cold with not enough blankets.Genuine Expedia guest review
Response by Extended Stay America - Kansas City - Country Club Plaza Thank you for your recent review of your stay. I am sorry to hear that your room temperature was not to your liking and that there not enough blankets in your room. I am going to order some more so that we always have some available upon request for guests, like yourself. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
"Disappointed in their "grab and go" breakfast."
Overall good but for the price their "grab and go" breakfast is very disappointing.Genuine Hotels.com guest review
"Stay again??? No way"
No happy with it at all..Genuine Hotels.com guest review
wont be staying there againGenuine Hotels.com guest review
"Great location, near the Country Club Plaza"
This is a nice, clean hotel in a great location. The Country Club Plaza is just a short walk away, and there a couple of decent restaurants nearby as well. It is pretty much a no-frills hotel, but it was clean and the staff was very friendly and helpful.Genuine Hotels.com guest review
Cig butt on carpet. Heat didn't wk. no shampoo. Smoking room Room not cleanGenuine Hotels.com guest review
"Knowledgeable, friendly staff"
Very friendly staff. The hotel manager was a font of information about where to go and what to do in KC -- seemed to know even the out-of-the-way blues and jazz clubs, independent restaurants etc. Don't forget to ask for the hospital discount if you're there visiting someone in a local hospital.Genuine Expedia guest review
"Overall good hotel"
Stayed here on NYE. Located near the plaza and on a major corridor - good location.Genuine Expedia guest review
It was okay. Roomy, nice location, clean. Bedding wasn't very visually appealing and not the most comfortable place I've ever slept. Carpeting in the hallways needed replacing. Overall though, my stay was just fine for my purposes and a good value for the cost.Genuine Hotels.com guest review
"Very adequate, no frills"
A very adequate no frills room great for a cheap weekend on the plaza. My only caution is that due to the low price point, a lot of young people seem to be staying there and it was a little noisy until about 1:00am. That could have been just the weekend I was visiting. Front desk gal was very nice and gave us extra coffee for the three of us in the […] room. Shower was great! Room was clean. If you will not be spending much time in the room and just need a place to lay your head, this works great! Read moreGenuine Hotels.com guest review
"Cheap place to rest"
Hotel smelled like it wasn't cleaned in years with stale smoke.Genuine Hotels.com guest review
"dont stay here"
hotel was outdated, the people across from us had 4 dogs in their room and they all started barking at 6am, room was dirty and hallway stunk. wont have to worry about staying there ever againGenuine Hotels.com guest review
Bed was very uncomfortable, and smelled like smoke throughout hotelGenuine Hotels.com guest review
the beds were horrible and there was not any shampoo or plastic cups in the room..not that goodGenuine Expedia guest review
The hotel was great for the price. Definitely not a hotel I'd want family to stay in. However, for the purposes of a business trip, it was more than adequate.Genuine Hotels.com guest review
it served my purposeGenuine Hotels.com guest review
"Got the job done"
Overall, the hotel was very basic, and a little dated. But the room was clean, and it was a great location. The little kitchen area was dated, but nice for making a snack and keeping our drinks cold.Genuine Hotels.com guest review
Very good value for the location. Please read comments below.Genuine Expedia guest review
"Close to job site."
Dirty, I felt dirty.Genuine Hotels.com guest review
"very basic, no frills"
Location was good but hotel could use some sprucing up.Genuine Hotels.com guest review
Nice people and a comfortable room. I was passing through on the first stay and came back to the hotel on the second pass--will likely do so again.Genuine Hotels.com guest review
"One Night Stay"
The hotel was OK for a one night stay. But, would better suit a business traveler in town for a longer period of time. Locations is close to the Plaza which was nice.Genuine Expedia guest review
"Fine, but quite basic"
The hotel was conveniently located; the staff very nice, and the rates extremely reasonable. The rooms are spacious. The kitchen area and bathroom were clean, but the carpets would definitely benefit from a good cleaning. It just didn't feel as though the room had been deep-cleaned in a while.Genuine Hotels.com guest review
"Great location and great value"
It is not a luxury hotel by any means but it is a good location and the room was quite comfortable. Parking easy. Would stay here again for sure.Genuine Hotels.com guest review
"Don't overlook this great place to stay!"
The room was very clean and had lots of space. We only stayed one night, but it would be perfect for staying multiple nights. It had a fridge, microwave, coffee pot, toaster, flatware, glasses, and more. Everything was in top working condition. The location is within walking distance to the plaza. I am not in good physical shape, but a very easy walk […] to great shopping and food. The walk back is uphill, but still not too bad. The young lady working was very friendly and very helpful. She told us exactly how to get to Jack Stack Barbecue. We will definitely go back and stay there! Read moreGenuine Expedia guest review
Hallways and general cleanliness of rooms was not that good.Genuine Hotels.com guest review
"Payroll Tax Accountant"
The AC/Heating unit was broken upon arrival but they immediately moved us into another room.Genuine Expedia guest review
"Highly recommen it if you like kitchennete"
We like the use of space in the room. There's a kitchennette, a small bar table and chairs, and some dining and cooking utensiles. Basic things like towels and soaps are provided. It's quiet but also close to tourists spots like Nelson-Atkins Museum and the Country Club Plaza.Genuine Expedia guest review
"Just not right"
When I chose this hotel off of the internet based on what it had to offer. The pictures and descriptions but the room did not match and it was not close to the airport and more. I checked out early and went to another hotel and for the same price got a pool, room service, hot food, happy hour clean rooms and a lot more at no extra charge. To be fair […] they were nice, professional and the hotel was safe and in a nice area. Read moreGenuine Expedia guest review
The room and the corridor was stinking. The rest room was not maintained well enough and the bed sheets has lot of dirt on it.Genuine Expedia guest review
"poor employee service"
My experience at the hotel was okay. The front desk attendance were very nice the day I checked in. the day I checked out they were very rude. I had asked them for more coffee and towels and they were thrown in my face, and was spoken um rudely. She had a friend there that she would rather talk to than attend to me, and she had an attitude. THere was […] a sign that she would be back for more than 30 minutes when I needed to check out. I would stay there again but I would hire more respectful employees that actually want to work. Read moreGenuine Expedia guest review
Attention to detail was lacking, Television remote batteries were dead for example. There must be a special flushing intstruction for the pressurized tank toilets that we were not made aware of. We were actually moved to a new room because the toilet wouldn't flush only to find the new room has the same problem. Bed was uncomfortable. Staff was pleasant […] and helpful and the proximity to the Plaza was a plus. Price was OK so I guess you get what you pay for. Probably par for a 2-star. Read moreGenuine Hotels.com guest review
"Perfect for KC Adventure"
We enjoyed the hotel and the close proximity to the Country Club Plaza. It was great to stay parked and be able to walk down a couple of blocks to all the shops and restaurants. Plus, it was located right around the corner from the Nelson-Atkins Museum of Art. It was a clean hotel, with a nice and helpful staff. The hotel was perfect for our KC adv […] enture! Read moreGenuine Expedia guest review
good location, cheap hotel, 2 to 3 starGenuine Hotels.com guest review
"Great location. Adequate accomodations"
There's very little service, as this is a long term residence hotel. But we didn't care. The location was great and the price excellent.Genuine Hotels.com guest review
This hotel was just one block from the Plaza. The rooms were good sized and clean. We were pleased with our stay here.Genuine Hotels.com guest review
"Convenient to the plaza and museums"
Price is great for the location - but remember, you get what you pay for. The property is showing age and there does not appear to be commitment to upgrades. Front desk friendly and helpful. Manager very responsive to guest issues. Housekeeping for my last stay was not up to minimum standards but complaint was addressed immediately by staff and management. […] Would stay again - mainly for price. ALso, Jardine's - great KC jazz bar is right across the street. Read moreGenuine Hotels.com guest review
"TELL THIS PLACE NEEDS TO INVEST!"
Wonderful location, fabulous service, WHAT HAPPENED TO THE HOTEL!? They are in one of the MAIN attractions of Kanas City and the hotels is lacking. I understand it is not a 4 star hotel but, that is no excuse for dirt! Clean your elevator, use clorox in your bathrooms and upgrade the bedding. Everything else is fine. It's amazing what comsmetic changes […] can do for the bottom line. Like having return guests. Which we will not be until we see "REMODLED" Read moreGenuine Expedia guest review
"john and kim"
We went to the Mizzou Kansas footballgame. The proximity to Country Club Plaza allowed for some interesting shopping and dining.Genuine Hotels.com guest review
"Homestead KC Plaza"
Had a last minute guest in from out of town that needed lodging for the night. Found this one which is very convenient to my home as well as our activities. Room was much bigger than I anticipated and seemed very cozy. Lightbulb was missing from the lamp in the room, but the front desk took care of that asap. Very satisfied and would definately reccomend […] using them again for both price, convenience, and quality of service. Read moreGenuine Hotels.com guest review
"Close to Plaza was the only positive"
The Homestead was very "worn". The room, lobby and hallways showed heavy wear and tear. Much more than I would expect at this price. Our 5 night reservation ended up only being a single night. We transfered to another area hotel.Genuine Hotels.com guest review
"Basic but Excellant"
Perfect location with a reasonable price. Located right on the Plaza with everything in walking distance. We don,t spend much time in our room so we are just looking for the basics and this hotel filled the bill.Genuine Expedia guest review
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