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1 room, 2 adults
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Extended Stay America San Francisco-San Carlos, San Carlos

2.5 stars
3 Circle Star WaySan CarlosCA94070United States of America, ‏‎800-658-6760
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.1 / 5
Location
Great location
Service
Service is poor
Cleanliness
Dirty
187See all 187 Hotels.com reviews
From 60 reviewsTripAdvisor Traveller Rating

Extended Stay America San Francisco-San Carlos, San Carlos

Hotel Info: ‎866-539-8117‎

from $85
  • Deluxe Studio One King and One Sofa Bed Smoking
  • Studio
  • Deluxe Studio One King and One Sofa Bed Non-Smoking
  • Studio 1 Queen Smoking
  • Studio 1 King Smoking
  • Studio 2 Queen Non Smoking
  • Studio 1 Queen Non Smoking
  • Studio 1 King Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 116 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Hotel San Francisco-San Carlos
  • Extended Stay America San Francisco-San Carlos
  • Extended Stay America San Francisco-San Carlos Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in common area
  • Barbeque grills
Things to do
  • Use of nearby fitness center (discount)
  • Golfing nearby
  • Hiking/biking trails nearby
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Year Built 1998
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America San Francisco-San Carlos, San Carlos’s small print

Also known as

  • Extended Stay America Hotel San Francisco-San Carlos
  • Extended Stay America San Francisco-San Carlos
  • Extended Stay America San Francisco-San Carlos Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 187 reviews

Extended Stay America San Francisco-San Carlos, San Carlos
Poor1.0 / 5
Do not stay here!
This hotel was horrible. Smell of pot throughout the hotel, room was dirty, no utensils, no plates or glasses. No one answered front desk, no staff at night shift, someone tried to enter my room at 4:00 am and room was not cleaned after first night. You think for a hotel on the Peninsula they would try harder to attract guests since hotel rooms are expensive and hard to find!
2 night business trip
Extended Stay America San Francisco-San Carlos, San Carlos
Fair2.0 / 5
The tub was clogged and they went to fix it and still clogged. Refrigerator was too loud. On check out morning, no staff onsite for about an hour at front counter.
3 night business trip
Extended Stay America San Francisco-San Carlos, San Carlos
Fair2.0 / 5
If you like Industrial Prison feel, this is it!
When you first roll up on this hotel you can tell something is different. Utility trucks and trailers fill the parking lot. Next is when you are checking in you are told that there are NO appliances, flatware, cooking wares, cups and plates in the rooms. You have to sign out these items you think you will need for your stay. The next thing that makes this a fun location is the smells coming at you from all locations. Pot, meth, beer, animal and smoke to name a few. When you first walk into your room be ready! We had two rooms for our stay and each one had its own unique items: Left over food in the refrigerator, missing closet doors, blood on the walls, and the list goes on. After bombing each room with Lysol and Febreze for 2 days our sinus did clear up. Since we could only get hot water working in one of the rooms we had setup a schedule for taking showers. The free breakfast was a joke. Management was next to useless and didn't seem to understand any of the four languages we spoke when we tried to inform them about items broken and missing in our rooms. Thank God for the local Dollar Tree! They had a supply of basics that we could purchase to make meals in the rooms and clean this place up. We also purchased bed covers since the stuff that was in the room scared us with unusual stains. So if you like a bit of roughing like a prisoner in an American version of a ghetto, this is the hotel for you. If you traveling with a family and want a nice stay, go somewhere else!
Family trip
Extended Stay America San Francisco-San Carlos, San Carlos
Poor1.0 / 5
Unprofessional Staff & Unsantiary Hotel
Very horrible experience. When I arrived I had to wait awhile due to computers down so I was unable to check-in upon arrival. Not a good feeling when walking through the hallway to my room....area smelled of smoke and food cooking. Hotel room was unsanitary (very dirty, I had to wipe everything down with antibacterial wipes) The fridge was disgusting I didn't feel comfortable putting my food inside of it. I was disappointed and found to be weird upon checking out the front desk clerk said he was unable to give me a receipt for my stay and charge of the hotel. He stated to me that I can obtain my receipt through Expedia, which left me confused because I was registered through Hotels.com and not Expedia. Very unprofessional and unsanitary hotel for what you pay.
1 night business trip
Extended Stay America San Francisco-San Carlos, San Carlos
Good3.0 / 5
free wifi is not adequate
Room was spotless-no ice machine-all refrigerators did not have ice cube trays
Family trip

See all reviews

Extended Stay America San Francisco-San Carlos, San Carlos

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