"Price was right"
I had never been to this area so I didn't know what kind of p,ace I was going to be in, and never stayed in an extended stay before. I was pleasantly surprised. Room was clean, bathroom clean. Only thi ts that are nit-picky are the toilet paper was really cheap, and the ac/heater was a little far away. Wished there was a fan I could set up.Genuine Expedia guest review
Response by Extended Stay America Portland - Tigard Thank you so much for posting a review of our property. I am so pleased to know that you had a pleasant stay with us and were pleased with the cleanliness of the room and bathroom. Your hints for the paper goods in the room and ac/heater is appreciated. We constantly work to improve on each guests stay and feedback such as yours is very helpful. Once again, thank you for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
"Affordable and convenient"
I've stayed at various extended stay hotels. It's always preferred for any stays exceeding one or two days due to the convenience of a kitchen. The decor was lacking in this extended stay, but it was comfortable and afforded all of the conveniences you would expect of an extended stay. It had a moderately stocked kitchen, with limited toiletries provided. […] The beds were a bit hard, but other than that, it was comfortable. The staff was friendly. Read moreGenuine Hotels.com guest review
"Has everything you need"
The room had everything necessary, including kitchen facilities. It seemed clean and the staff was very friendly. One night was noisy because the people next door were super rowdy, but other than that, seemed fine.Genuine Expedia guest review
Response by Extended Stay America Portland - Tigard I want to thank you for taking the time to post a review of your stay. Please accept our apologies that you were disturbed by the neighbors next to you. We always encourage our guests to let us know when they have an experience such as this so that we may address it on the spot. Still, we are extremely happy to know that we were able to provide you with a clean room and that you found the staff to be friendly and the location of our hotel convenient to your training. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
"First impression: Pretty good :)"
Booked this hotel for a one-night stay through Hotels.com Our Two queen sized bed suite was all clean and set up upon arrival. Ample toiletries and clean towels were already placed in the room. Free wifi all over the campus and In close proximity to plenty of eateries. Ample parking, spacious rooms and clean bathrooms. The rooms on the back, like the […] odd-numbered rooms in the 3rd building had some noise of the nearby roads but ours was room 374 so we were ok. Free breakfast (coffee, oatmeal, muffins, granola bars and fruits) was also good. The chocolate muffins were delish! :) Overall rating (including service, rooms and cleanliness): 4.25 out of 5. Read moreGenuine Hotels.com guest review
Response by Extended Stay America Portland - Tigard The staff and I read your review, and would like to thank you for writing such positive things about your stay with us. We are so please to hear that you enjoyed everything about your stay with us including the size of the room, the cleanliness, free wi-fi, the grab n go breakfast, as well as the location of the hotel. We thank you as well for writing such a detailed survey so that others may know what to expect when they book a reservation with us. Once again, thank you for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
"The toilet leaked on the floor, hard matresses"
Front desk clerk was less than accommodating. Don't go late for the grab and go breakfast because by the time we got there most things were gone; fruit was poor quality.Genuine Expedia guest review
Response by Extended Stay America Portland - Tigard Jane - I received a copy of your review, and wanted to take a moment to personally respond. I am very sorry to read your remarks about the quality of your service, the dissatisfaction you had with the graband-go breakfast items and the issues you experienced in your room with cleanliness. As this hotel’s manager, I can assure you that I have already met with the entire front desk staff and discussed your survey with them to ensure your experience is not repeated. As well, I am having the maintenance staff address the issues in your room. We continually work to improve our hotel, so I really appreciate you providing us with your feedback and bringing these issues to my attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town
"Clean and quiet hotel 10 minutes from downtown"
Front desk greet us at about 11:30pm with a great attitude. Room was clean including the kitchen just a few black mold stains in the tub. The lightening in the room is too bright suggestion will be dim lights. Overall for the price it was ver good and close to downtown.Genuine Expedia guest review
Response by Extended Stay America Portland - Tigard I want to thank you for taking the time to post a review of your stay. We appreciate you making us aware of cleanliness issues in your bathroom. I have met with our team to ensure the experience you had is not repeated. We are happy to read that we provided you with a quiet, clean hotel room and that you found the location of the hotel to be convenient to the downtown area. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
We got in late and were in a room at the bottom of the stairs to the second floor. The cleaning perfume was obnoxious but quickly faded and the bed was comfortable. We were up early and left without trying the continental breakfast. We heard no noise through the night, not even the traffic noise from the freeway, so although I wouldn't choose it for […] a long stay, it worked well for the evening. Read moreGenuine Expedia guest review
"Just what I was looking for"
Nice accommodations near where I needed to be. Very comfortable room.Genuine Expedia guest review
Response by Extended Stay America Portland - Tigard Thank you for taking the time to post a review of your stay. I'm so pleased to hear that the location was convenient for you and that you found our rooms to be comfortable. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Everything was great. Pleasant staff, clean room and quiet surroundings.Genuine Hotels.com guest review
Room was clean, friendly staff, hard to find, but they were putting up a new sign that will help. Office stall were very accommodating and pleasant.Genuine Expedia guest review
Response by Extended Stay America Portland - Tigard I appreciate you taking the time to write such a great review. I am so sorry to know that you had difficulty finding our location, but our new sign is up and the visibility from the road has been greatly improved. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
"It was a good location for us"
It was a good location. A little expensive for the type of stay.Genuine Hotels.com guest review
"good hotel but bad location!"
Nice hotel but bad location! Hard to find this location. behindGenuine Expedia guest review
Response by Extended Stay America Portland - Tigard Connie - Thank you so much for posting a review of our property. Please accept our apologies that you had such difficulty in locating us and for the lack of restaurants in the immediate area around the hotel. Still, we are extremely happy to know that we were able to provide you with a good experience overall, and that you were pleased with the property. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
hotel sits in a great setting.beatiful grounds and surrounding areaGenuine Hotels.com guest review
"Nice hotel for family or groups!"
They didn't accept our request about the extra bed, but it was not a big deal. We recommend this hotel to our friends!!Genuine Expedia guest review
Response by Extended Stay America Portland - Tigard I want to thank you for taking the time to post a review of your stay. Please accept our apologies that we were not able to accommodate your request for an extra bed . Still, we are very pleased to know that we were able to provide you with a pleasant experience and that you would recommend us to your friends! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
"Not for everyone"
Toilet leaked, sink leaked, lighting was poor with broken fixtures. Clean towels not always available. Breakfast provided was less than minimal.Genuine Expedia guest review
Response by Extended Stay America Portland - Tigard I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that your room was not to your satisfaction. Please know that we perform daily room inspections to eliminate issues like plumbing leaks and broken fixtures. On the chance we overlook an item, our staff is available to assist 24-hours a day at the Front Desk. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Yes, I arrived after hours but the woman who checked me in was absolutely no help with finding my room. I was traveling alone so had to get out of my car twice to check the signs on the doors. I may have missed other obvious signs but it was inconvenient to have to get out of the car. The room smelled heavily of smoke. I ran the fan and opened the window […] but did not feel comfortable going to sleep with that exposed window open. I tried calling the front desk but no one answered. There were black hairs in the shower. When I went to check out and talk to someone at the front desk, there was no one there. Read moreGenuine Hotels.com guest review
"Quiet, clean, roomy."
Quiet, clean, roomy. Not close to much of anything. Four miles to L&C College.Genuine Expedia guest review
Response by Extended Stay America Portland - Tigard Thank you for taking the time to write the great review of your stay. We continually work to improve our hotel, so I really appreciate you sharing your positive comments with us. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the very near future.
"Would NEVER stay there again"
First of all the room was dirty the bathroom counter was damaged and peeling. I was a single lady that was put in the back building at the end, the door hatch didn't work. If I didn't have to get up early and needed sleep I would have left that room. This place is should be rated a big fat zeroGenuine Hotels.com guest review
Local to most of Portland and a decent valueGenuine Hotels.com guest review
"Cheap, Clean and convient. No Frills"
Good value. Fridge, Microwave, nice.Genuine Hotels.com guest review
We had a great time staying at this hotel! The service and crew were so wonderful! I highly recommend this hotel to all of my friends!!!Genuine Hotels.com guest review
Hotel is off freeway so easy acess, but in an business park so very quiet. Not for families as there are no stores, restaurants near by, Perfect for business travel as long as you have a car.Genuine Hotels.com guest review
"safe location and close to friends"
cleanliness of room and location was close to our friend's and we wish they served hot breakfast like just as cheap as waffles or something...nothing fancy.Genuine Hotels.com guest review
"Stay in Tigard"
I was pretty happy with the hotel and surrounding area. It was close to shopping but freeway traffic wasn't heard. My only complaint was that we did not get fresh towels the next day nor did they come in to clean and make the bed.Genuine Hotels.com guest review
"place to stay"
clean,nice area, nice landscaping.It was close to my work.Genuine Expedia guest review
staff was very helpful, and the rooms were clean, but the rooms are much smaller than most Extended Stay hotels. Except for the small kitchen area, this was pretty much a standard hotel room. Not much room to move around.Genuine Hotels.com guest review
I live in the area but due to work being done in our home I had to spend 1 night in a hotel. The room was quiet, clean and comfortable. A good value for the price. I could see that it would be ideal if I was in the area for a few days for work or visiting friends/family. Although the room wasn't especially spacious, it did have what you needed - kitchen […] area, tv, chair and bathtub/shower combo. Read moreGenuine Expedia guest review
"Good value for the price"
Same as above. Would like have had more cups/glasses.Genuine Hotels.com guest review
The hotel staff was very helpful in letting me check-in early. Unfortunately, the room was not really ready when I went inside, i.e., there were unfinished construction activities in the room. Many rooms were being updated, while at the same time being booked to customers. Had to call the carpenters to finish up in my room and clean up.Genuine Hotels.com guest review
It was terrible. There was large amounts of black mold in many places in the tub and shower, there was only a very small amount of toilet paper and I had to go and buy more, there were no spoons in the kitchen, there were no room numbers on the doors.Genuine Hotels.com guest review
"If you need a safe/cheap hotel this is for you !!"
No frills- Nothing fancy (once a week housekeeping-no shampoo/lotion sample bottles etc.) BUT it is right near the freeway in a safe neighborhhood w/ friendly staff; If you want something special with a lot of ammenities this is NOT for you-and you will have to pay more than what this hotel costs;Genuine Expedia guest review
"adequate for a family needing an inexpensive spot"
not well maintained...understaffed...what more can you say about a property that doesn't live up modest expectationsGenuine Expedia guest review
"Don't stay here"
The room was very dusty. We had to call and have maids come and clean the room. They barely dusted two lamps and the top of the refrigator. The bed was as hard as concrete and the linens were so worn they needed replacement. The hotel staff was apologetic, but nothing was done to increase our satisfaction. In short, Don't stay here!!!!!!Genuine Hotels.com guest review
"Quiet and comfy"
I was very impressed with this hotel and the price. Very quiet and peaceful. The room even had showtime!Genuine Hotels.com guest review
Stains all over carpet, not clean at all! Pic are not same hotel never againGenuine Hotels.com guest review
My reservation specified roll away bed and room on the second floor. But I was given room in the first floor without a roll away bed. There was no shampoo and cups or glassses in the room. Not very clean.Genuine Hotels.com guest review
"Filthy filthy filthy..."
filthy room, furniture, bed, linen, bathroom. guy at front counter tried to be nice...but he looked like an ax murderer. no remote for TV, GIANT STAINS ON FLOOR AND CHAIR THAT appeared to have never been cleaned. Reported to front desk and they said hotel was remodeled in 1998 and they might do it again next yearGenuine Expedia guest review
This motel was-is disgusting, the bathroom floor had black mold on the grout. It smelled horrible, no elevator, room was on backside, not very secure, I wanted to put the dresser in front of the door. It was a horrible experience, I would not recommend this dump to anyone!Genuine Hotels.com guest review
Towels are rough. Parking was awful. But otherwise the stay was fine.Genuine Hotels.com guest review
"last minute booking in Tigard, OR"
Clean comfortable and great staffGenuine Hotels.com guest review
So disappointed. Have stayed here several times in the past. Bath drain plugged, bedside light not working, kitchen dirty, 1 cereal bowl, pencil scribbling on door.Genuine Hotels.com guest review
Room and bed smelled very badly of cigarette smoke. Bed very uncomfortable. I will not stay again.Genuine Hotels.com guest review
"ants, ants and more ants"
There were ants in the kitchen and bathroom. When I went to the front desk to complain, I was told that a call would be made to the exterminator and they would "try" to have the room treated. When I returned in the afternoon, there were still ants in both rooms.Genuine Expedia guest review
"A Pleasant Visit"
Great Service, and a great help when I need help finding a doggie daycareGenuine Expedia guest review
We stayed one week while our apartment was available and it was a great stay. Near freeway and stores! The only problem was that people who, make Homestead their home smoke and are kinda creepy, made for all locked doors atmosphere.Genuine Hotels.com guest review
The door of the room was open to the parking lot, the security bolt was broken, the bed was low and hard as a rock. They did have free wifi and it was conviently located but I doubt I'd ever stay there again.Genuine Hotels.com guest review
Friendly, helpful staff - clean quiet roomsGenuine Hotels.com guest review
"Extended Suites Tigard - Great kitchen!"
I had a really relaxing 2-night stay at this hotel just to get away. The kitchen was perfect, had all the cookware, microwave, large fridge, stove...even a little dinette! I'd say the only downside was that it took them over 30min to bring me 2 extra pillows and the reception on the TV was fuzzy, but not so bad that you couldn't watch it. I would definitely […] stay there again, it was very quiet and I felt very safe and comfortable there. Read moreGenuine Hotels.com guest review
"Hotel in Tigard"
We have stayed at the hotel in the past and been pleased.... This time, the faucet in the bathroom sink was completely broke off and non-functional. We told the desk right away...never got fixed during our stay ( 2 nights) This was also the first time we stayed more than 1 night. When we came back to our room after our training, our room was still not […] made or cleaned up. Called the desk and they said they don't do clean ups if you stay more than 1 day unless it is more than a week...(but no one told us that) As I said disappointed...!!! Read moreGenuine Hotels.com guest review
Hotel was ok for the price. It was a block away from our business meeting which is why we selected it. We had a late check in and the man didn't seemed to pleased to check us in. The bathroom smelt horrible and the bed was uncomfortable. Request extra pillows because the ones they give you are flat. Did have a nice sized refrigeration and stove, overall […] not bad if you only have to stay a short time. Read moreGenuine Hotels.com guest review
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