"An overnight stay"
Hotel was a bit hard to find since they changed to name and sign to Homewood Suites but did not mention this on the confirmation.Genuine Expedia guest review
It was not a suite. It was a bedroom and a kitchenGenuine Hotels.com guest review
My stay although it was short, was an awesome relaxing stay.Genuine Hotels.com guest review
Overall the stay here was very comfortable. Two things I believe should be improved: The breakfast and bathroom needed to be cleaner.Genuine Hotels.com guest review
The Staff was great.Genuine Hotels.com guest review
"the place is horrible...................."
the place is not safe, that should be list under Motel not a Hotel.....................................................Genuine Expedia guest review
Response by Extended Stay America - Washington D.C.- Fairfax - Fair Oaks Ben - Thank you for taking the time to write a review of your stay. I am very sorry that you did not feel safe at our hotel. Please know, one of our top priorities is to ensure the safety of our guests. We do so by providing security and being trained in how to handle certain types of situations. Still, after reading your feedback, I will work with the staff to improve our measures to ensure our guests are comfortable at our hotel at all times moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
"Not the best but not the worst in the area."
The room has a good size with a stove and large fridge but the bathroom was in poor condition and the tv only picked up 15-20 channels out for 40 plus offered. The staff was so so on friendliness when I checked in. Would only come back if i really had to, best part was location.Genuine Hotels.com guest review
Have stayed at other Homestead Suites and compared to them this was pathetic and that is being kind. Small, uncomfortable, musty smelling and if we wanted room service - it was "only" ten dollars extra. The one laundry facility had to support three units of apartments and the machines were not in good shape, which is understandable as they supported […] a few hundred residents/visitors. We had to take towels to the office to swap for clean ones and to get additional toilet tissue, etc. If we had been staying longer then a week (and had not had to pay in advance) we would have left. Read moreGenuine Expedia guest review
Response by Extended Stay America - Washington D.C.- Fairfax - Fair Oaks Richard - I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not offered a comfortable and fresh smelling room. I am personally working with the staff to improve our cleaning procedures and inspection policies moving forward to ensure that a situation like yours does not happen again. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
"Close to shopping"
CONVENIENTLY LOCATED WITH EASY ACCESS TO I-66 SHOPPING MALL RIGHT BEHIND SUITES AND MOVIE THEATRE ONE BLOCK AWAY RESIDENTIAL AREA ROOMS DECENT AND FAIRLY QUIET. PARKING IS CROWDED. GETTING READY TO UPDATE SOME ROOMSGenuine Hotels.com guest review
"Fix those guest laundromat dryers!"
Two problems with the laundromat: 1) No prices for use of the washers & dryers posted. These should have been on a sign; 2) No out of order sign on dryer #7, which I tried to use. It didn't function at all and took my money. The front office reimbursed me for the loss of money. I had to take my wet clothes to the closest commercial laundromat, located […] cross town, to use one of their dryers, incurring extra expense for the driving out of my way to get to it.This I am not happy about! Read moreGenuine Hotels.com guest review
"Comfortable, clean and quiet!"
My stay was excellent! It was very relaxing and I will definitely visit Homestead again!Genuine Hotels.com guest review
The door would not properly closed. Called the front desk guy and his response was well it looks like its not closing because of the siding is missing the foam but you can't open it from outside. Room was next to a busy highway so slept with sounds of a busy highway all coming through the door all night long. Found a bed bug on my bed, bathroom wasn't […] clean because it had a dirty used towel and period stain in the toilet. Room was also not clean because it had rolled up dirty socks under the bed along with bunch of trash that was visible to me without having to look under the bed. Read moreGenuine Expedia guest review
"Stopover for Birthday party"
Loved it. Tub had a little sag on the bottom so water did not flow to drain. Otherwise, the hotel was great. Good restaurant and shopping plaza across the street. Internet worked fine-free at low speed fee for high speed.Genuine Hotels.com guest review
"Pretty Run Down"
The room I had was very run down; the lineoleum floor was loose, the sheets were pilly, and in the morning I noticed stains on the blanket! You can hear the TV in the room next door, too. I would not recommend staying here.Genuine Hotels.com guest review
nice relatively cheap place to say not a five or four or three star hotel in the traditional sense, but great place to stay to visit the DC area. "full" kitcvery clean laundry off and on to the interstate and close to lots of restaurants and shopping.Genuine Hotels.com guest review
Hotel was well maintained outside.....room minimally adequate.....room rug burned, stained, bathroom in need of serious thorough cleaning....cabinets water damaged, shower head dirty.....pillows smallest and nearly flat....TV small and old setting on top of dresser..carpet floor not vacuumed around the the edges....dust cover to box spring hanging down […] to floor....BEAT PROPERTY in a great LOCATION...I took pictures but cannot upload them to this review. Read moreGenuine Hotels.com guest review
The hotel is good great price but only thing it needs is that they need to install LCD Tv's. its not 90's anymore but over all a good hotel with a great price. Very Quiet neighbourhood and all the food places are nearby.Genuine Hotels.com guest review
"this is not a hotel to rent or accept lodging with"
This hotel had no housekeeping service. Wet towels in the rome the entire time. No way to clean the floor. No towels delivered. This was the worst experience I had in a hotel. This was not advised before I accepted the hotel and paid in advance..Genuine Expedia guest review
"It was Okay, could use improvement."
I felt the person at the front desk didn't really want to be there. When I walked in at first he wasn't at the desk. There was no bell to ring and it wasn't until the phone rang that he came up front. While I was checking in, the phone rang three times and it prolonged things that shouldn't take that much time. When he finally hung up with the guest […] he was on the phone with, it was like he was rushing me out the door. I realize it's an extended stay hotel so he probably doesn't get a lot of in and out traffic from the front desk, however I felt his customer service was lacking. I work in the hotel industry and am very conscious of the efforts I put towards making an impression regardless of whether I see that person again or not. As far as the sleeping room went, it was fine for a one night stay. However, there were no glasses or plastic cups anywhere for a drink of water. Luckily I had something in my car I could use. I don't drink coffee and didn't realize until right before I left that there was one coffee cup there which is what the coffee and sugars were placed in by the coffee maker. The bed was comfortable. Just due to my own comfort level, I probably won't be staying at this hotel again. Read moreGenuine Expedia guest review
No trash cans in the room.Genuine Hotels.com guest review
"Not much here."
Bare bones. Converted apartment complex. Was "only" 114/nite. Hey at least its across the street from Macaroni Grill, though.Genuine Expedia guest review
"Disappointing for the price."
The first room we got had not been cleaned. The second they switched us to had an old, dirty couch and the bare minimum of supplies. The hotel had no ice machine. It should have cost 1/2 the price.Genuine Expedia guest review
I cannot recommend this hotel. The location is good but that would be the only positive comment I could make about this hotel. Many things in the room were broken, it was very dirty and noisy. Although all the rooms in our area were supposed to be non-smoking, there were several young men hanging around outside the rooms smoking. It was not a family […] friendly environment. Read moreGenuine Hotels.com guest review
"Great for Business travel"
Well equipped small room which was all I needed. No mini fridge, this one was almost full sized. Kitchenette worked fine, a/c worked perfectly. Easy check in / check out. Location made getting around town very easy.Genuine Expedia guest review
"Don't stay here"
Expected much more based on hotels.com rating. Did not stay after checking in and inspecting the room. The "nonsmoking" room was filthy and reeked of smoke. Other guests, one with door open and standing in boxer shirts and tee shirt, were cooking adding to the noxious smells. Moved to the Hyatt Fair Lakes.Genuine Hotels.com guest review
The room was ok. We had to call the front desk several times to fix our air conditioner which was not working properly and it was finially fixed on the morning of our last day. The appearance of the outside of the hotel building was lovely, however the landscaping was littered with trash. On a positive note, it fulfilled our needs as a pet friendly […] hotel and enjoyed the use of the grilling area. Free WiFi worked well. Read moreGenuine Expedia guest review
I arrived at 11:30pm. the room temp was about 85º, no a/c running. at least the unit worked once i turned it on. there were no ice trays in the freezer, so i called the front desk -- no ice machine at the hotel! eventually the front desk attendant got ONE GLASS of ice from trays in an unoccupied room, and brought it to me. coffee mug wasn't clean, had […] to wash it before i could drink coffee in the morning. then, an hour before checkout, the front desk (different person) calls to confirm that i am checking out. ??? what if I were still asleep, there was plenty of time left! i wouldn't have remained there a 2nd nite if it were the only hotel in northern Virginia. Read moreGenuine Hotels.com guest review
"Dont Stay Here!"
Non smoking rooms WEREN'T! smelled old and musty. Very hard to get in and out of parking lot due to the median. only way to get in is to make an illegal U-turn. Wont ever stay there again.Genuine Expedia guest review
"Wouldn't come back"
Clerk called at 1030 n asked if we wanted to extend our stay when checkout time was 11.Genuine Hotels.com guest review
"Not so good"
We got good price with some kind of promotion, so for 65$/night this hotel was good deal. Even with 2-3 ants in the bathroom ... But we wanted to extend another night and they told us the price is 110$/night. Really?? Its just cheap place far far from DC and for hundred U can get better in downtown DC. It was ok, but if U plan to do something, not just […] watch tv in room or shopping whole day, get better one for the same price Read moreGenuine Expedia guest review
First thing whenI entered the room, I killed a roach. The room included a kitchenette & coffee maker. I could not find any glassess, cups or dishes. They were not where one would expect to find them. It was hard to get to the entrance and took several circles around the block and a U-turn.Genuine Hotels.com guest review
"Very hard to find"
GPS on Tablet could not get us there. GPS on Smartphone also not able to find. Problem: THE HOTEL NAME WAS NOT EXTENDED STAY....IT WAS HOMESTEAD. Address not on sign. We drove around and around in a taxi for $40 over the fare, until we stopped in to this Homestead and found that they are changing their name to Extended Stay. This was confusing and wasted […] my time and money. Read moreGenuine Hotels.com guest review
"fair ox mall"
fantasticsGenuine Hotels.com guest review
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