"Fort Lauderdale stay"
Very nice, the facilities made a wonderful stayGenuine Expedia guest review
The room was filthy, dirty sheets, carpet not vacuumed, hair in shower, leaking fridge, the list goes on and on. I will never stay at one of these hotels again. For over $100 a night I would have expected at least a clean room.Genuine Hotels.com guest review
"Homestead, not 'extended stay"
People in front office were not very efficient. Breakfast was a farce.Genuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that our front desk staff was not very efficient during your stay. Your review is very vital for the service and quality we offer our valued guest. In response to your feedback, I am working with our team to make sure that they are more attentive and efficient to ensure all of our future guest experience a welcoming stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
"Nice place to stay"
I was amazed when entering into the room. It was like a dream comes true. Everything abouut the Hotel was perfect. I will definitely comes back.Genuine Hotels.com guest review
It looked like a new facility on the outside, but the carpet was dirty, the chairs were dirty and there were cigarette burn marks all over the bathroom. I won't be staying there again.Genuine Hotels.com guest review
I was not able to stay at this place for lack of vacant room.Genuine Hotels.com guest review
"close to Stores"
Very Nice.Genuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for taking the time to write a review of our hotel. We're happy that you enjoyed our hotel's location and that we were able to provide you with a nice place to stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Overall stay was great. We stayed several nights over the last month. Most of the rooms were missing a chair. Some of the rooms need a bit of work. We had to go elsewhere do to the increase in the rates. Staff is awesome and more than helpful.Genuine Hotels.com guest review
It was a good place to stay for the weekend.Genuine Hotels.com guest review
booked a non smoking queen size bed and when i arrived i was told that all that was available was a 2 twin bed smoking room. the smell of smoke in the room was very overwhelming. the cable cord from the tv was not connected so i had to move the shelves and plug back in. the sheets and pillows also smelled of cigarette smoke and i was uncomfortable trying […] to sleep all night Read moreGenuine Hotels.com guest review
"Close to all sights"
Truly enjoyed our stay. Very clean and quite. Would recommend, only problem was there were no glasses for wine or drinks, just 2 coffee cups.Genuine Hotels.com guest review
"My One-Night Stay"
My stay was magnificent. The only issues that I had with my stay were the refridgerator could use a tad bit more cleaning, as I had noticed some spots that the housekeeper might have over looked, and it also did not get cold enough to cool my foods and beverages (unless there was some type of knob that I did not notice to adjust the temperature of the […] inside). And regarding the Internet, I was displeased when I had found that you had to pay additional monies to have access to the Internet. I believe that if you are only staying for a day, you should have to pay for any Internet access. I wasn't even informed about any of this during check-in. But other than these concerns, my stay was excellent. The beds and sheets were very confortable and the bathroom was spotless. I also like the fact that we had earthenware readily available to use and coffee readily available to make, although they could have regular sugar available for people who are not diabetic. My stay was also peaceful and quiet as I did not have a noise disturbances and I definintely added more point's to this rating when I had found that they had a security guard on duty. The hotel could have also been in a better area in place of right in the middle of traffic. Read moreGenuine Hotels.com guest review
"My Experience at Extended Stay America"
Overall I rate my experience at this hotel as magnificent. The rooms and bathrooms were found to be super clean, and I automatically felt as if I was home away from home. The only downsides about my experience were that you had to pay additional costs for wifi usage, even if you were only staying for a day and I was there for only a day and still did […] not even bother to use it; they failed to mention that to me at check-in. Also, the refrigerator could have been a tad bit more cleaner because I had noticed some spots that the housekeeper might have overlooked, and the refrigerator did not get cold enough to cool my foods and beverages. Other than that I would rate my experience as superb. If they had to do anything to improve their services I would say make their food catering service 24-hours and provide free internet access for those who are not planning to stay more than 24-hours. Read moreGenuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Amanda - Thank you for taking the time to write a review of your stay. I sincerely apologize that your refrigerator was not cleaned out properly prior to check-in and that our WiFi did not meet your expectations. In response to your feedback, I am working with our housekeeping staff to ensure each area of our guest rooms are cleaned properly moving forward. In addition, we have made a lot of new improvements, which include upgraded WiFi that is now free and available to all our guests. I am grateful for the feedback you provided we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
"It was okay"
It was okay. The non -smoking room smelled like cigarettes.Genuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for taking the time to write a review of your stay. I am sorry to hear that the non-smoking room you reserved smelled of cigarettes. In response to your feedback, your comment will be reviewed with staff, and we will make sure that all rooms are up to standards providing our guest a comfortable place to stay. I appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
"IT IS THE BEST STAY EVER WILL KEEP STAYING HERE"
THE PLACE IS PERFECT STAFF IS OUT OF THIS WORLD LOVE ITGenuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed your stay with us and always delighted to know that our guest enjoyed our great staff. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
"Nice hotel for the price you pay."
The staff was great. Very cheerful very helpful. My boyfriend and I just need a room for the night. It's close to restaurants and shops. And a short car ride from the beach. It was great. I'd definitely stay here again.Genuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for your great review of our property. I'm so pleased to hear that our staff provided great customer service during your stay with us. Also, I am glad that our location was convenient for your stay. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
This was not a vacation for me and my children. More like temp housing for me and my family. Everybody was nice helpful and kind. I had to go to another hotl because unfourtunely i couldnt afford a week. But even my kids liked Homesread rooms better. I would love to stay there again.Genuine Expedia guest review
clean ,fair for the priceGenuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for taking the time to write a review of your stay. It's great to hear that your hotel stay was clean, fair and the price was reasonable. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
The people at the front desk were GREAT. My only complaint was they did not refresh the coffee in the room each day.Genuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac I appreciate you taking the time to write a review of your experience with us. In response to your review, I am asking all of my front desk staff informs guest at check-in that additional coffee can be requested at the front desk. Still, I am pleased that our staff provided courteous service during your stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future
"Comfortable, but don't expect any extras"
The hotel overall appearance was great. Staff was extremely courteous and helpful.Genuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Bob - I want to thank you for taking the time to post a review of your stay. It's great to hear that the staff was courteous during your stay. We appreciate you letting us know that you did not have coffee or condiments in your room. We are sorry for this issue, but are happy to read that we provided you with great service and a great location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
"Two trips to the Office..."
Overall the stay was pleasant, however a hic-up before I could even enter my 1st room, the key card would not unlock the door, caused me to be moved to a 2nd room. This was not necessarily the best start for tired guess.Genuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Stephen - I want to thank you for taking the time to post a review of your stay. Please accept our apologies that it took you two trips to the office to check into your room. Still, we are pleased that your stay was pleasant overall and that you liked our location, which is close to so many different shops and restaurants in the area. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Room was very clean and had a full kitchen, lounge chair, and flat screen TV.Genuine Hotels.com guest review
The beds are hard as a rockGenuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Amy - Thank you for your recent review of your stay. I sincerely apologize that the mattress in your room was not comfortable. Please know, we have just recently replaced all mattresses within our guest rooms. Hopefully you will stay with us again in the future so you can experience the improvements we have made.
With seconds of the turnpike, and 5 minutes away from I-95.Genuine Hotels.com guest review
Dirty sheets with when I checked in and the bathroom did not work, this was one of my favorite places for long weekends however this has changed, and I forgot to mention that I got bit on my face by some insect while i slept that made my eye swell...enough said....Genuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac I appreciate you bringing your experience to our attention. I sincerely apologize that your stay with us was not pleasurable. To ensure that a situation like yours doesn't happen again, I am reviewing your concerns with our housekeeping team. We are continually striving to improve and comments like yours help us to do just that. I do hope that you will return to our hotel, so we can show you the changes we have made. Thank you again.
satisfiedGenuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for your review. We are pleased to know you enjoyed your stay. It would be our pleasure to serve you again in the future.
My first experience at this hotel was good. I will recommend friends and family.Genuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with your accommodations at Extended Stay America. We are so glad your first experience staying with us was a great one! Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
It was okay but I love the service they was so friendly.Genuine Hotels.com guest review
3rd time, great experience. Staff is very helpful.Genuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed three different stays with us. The staff and I truly enjoyed providing for you during each visit and are extremely proud to read that you found us to be helpful. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
"Cleanliness needs to be improved."
First room given was dirty with no sheets on the bed. Second room was fairly clean but sheets and bedspread had old stains. Bathroo counter and sink had stains and worn marks. Overall room smelled old and moldy.Genuine Hotels.com guest review
all hotels should have an ice machine. if you have a kitchen in your room it should be supplied with the proper amount of dishes, pots, glasses etcGenuine Hotels.com guest review
My stay was greatGenuine Hotels.com guest review
I enjoyed my stay.Genuine Hotels.com guest review
I've stayed several times recently for business. The rooms are very basic, but quiet and (for the most part) quiet. All of the staff and been very friendly and helpful.Genuine Hotels.com guest review
This hotel was nice for the price. It was also very quite at most times, and the location is great for shopping. however there is no swiming pool.Genuine Expedia guest review
"Great place to stay"
Great experience at this hotel. Helpful staff. Not too expensive.Genuine Hotels.com guest review
"WORST place ever!"
Outside appearance is nice, gives the impression that the rooms are updated and clean. The lobby smelled like an old air freshener, I heard 4 complaints in the short time I was waiting to be checked in..which by the way was an hour and half past the normal 3pm check in time...I had a reservation & was told to "wait while they heard from housekeeping […] to be sure a double bed room was ready." WHAT?! "we were slammed at 3:00 & many guests did not check out on time this morning." I felt this was unacceptable. The person behind the desk knew I was irritated and went to check a room herself? She said there was a clean room ready. We opened the door and the stench was disgusting! The comforter was old and thin with an ugly bug design! They had very thin sheet and you could see threw to the old mattresses, plus there was a long hair in one of the beds! There were finger prints on the microwave and dirt marks on the fridge, plus very old appliances and stains everywhere. The walls were newly painted which was the only positive in the room. The most disgusting part of the room was the shower (I wish I had taken a photo)...there was soooo much hair in the shower-walls included- that there was NO WAY any person cleaned that room! It was funny though because they had a folded up a towel with a fresh bar of soap on to??. The 4 towels folded and hanging nicely had stains on them. Read moreGenuine Expedia guest review
"Not for the 'lone' traveler!"
The hotel was not located in a safe neighborhood for a lone traveler arriving at night, the room was dirty, hair all over the bathroom, in tub and around fixtures. Tables and floor and rugs all dirty. I did not relax at all, slept in my clothes and used my airplane blanket and own clothes for a pillow. The young lady at the desk was a lovely person, […] but I was placed at the back of the hotel, in a dimly lit area and did not dare venture out, so I went hungry as well. Read moreGenuine Expedia guest review
"Great for inexpensive business stay"
I stayed here for 2 nights while I was in the area for business. The hotel was affordable and had all the amenities I needed in the room. Having a full fridge, microwave, stovetop and dishes makes it much easier to get work done in the room without having to eat out for every meal. It also had an iron and ironing board as well as a coffee pot. The […] room was very clean and neat. I will definitely stay here again if I do business in the area. Read moreGenuine Hotels.com guest review
2nd time of staying there and its always a pleasure.Genuine Expedia guest review
"Would not stay here again."
The room was has the very bare minimum. It was old and I was too afraid to use the shower because of how it looked. There were no plastic cups to get water with or ice buckets.Genuine Hotels.com guest review
this is a nice place, but the househeeping staff need training. around the tub was very dirty, carpet dirty...room was damp with a funny ammonia smell .....towles old and thin....Genuine Hotels.com guest review
"Exactly what we needed!!"
This hotel was exactly what my bf and I was looking for. The toilet made a loud flush but for the price and little kitchenette we wanted this was perfect. There were also some burn holes I'm the comforter but we would expect that from a smoking room lol this room WA perfect for us and our puppy. We stayed for 4 nights.Genuine Expedia guest review
Will NEVER stay at this location again. Rooms filthy. Beds didn't look like they had been made just the spread pulled up on it. Tub needs to be replaced. Just horrible!!!!!Genuine Hotels.com guest review
"no room cleaning"
Hotel is good but they will tell you that your romm won´t be cleaning if you stay for less than 7 days.Genuine Hotels.com guest review
From the outside the hotel looked nice. I'm not used to a hotel being locked especially when it comes to checking in or checking out. There's no room service because no one would deliver to us. The neighborhood is full of check cashing place and pawn shop. The staff I would say is very nice. As far as when I got into the hotel room the room smelled […] like smoke but I was in the smoking section so I dealt with that but the room can use some remodeling. There was chipping all over the place. I was so hesitant on being barefoot because I felt I may catch something. The bed was uncomfortable and the bed spread was very thin and it looked worn out. I expected a lot more. I was very dissapointed another good thing was that there were no roaches or other bugs or insects which was a blessing.di Read moreGenuine Expedia guest review
you have to be sure to get a nonsmoker room - the smoker rooms really stink a lot. also check out the wifi - it wont work very well in some roomsGenuine Hotels.com guest review
I had a great stay they were very nice and helpful. I would stay again. :-)Genuine Hotels.com guest review
"Clean, friendly with a down side"
Check was easy. We had to wait a little due to a short line. The clerk was friendly and helpful. The room was ok, clean, but the kitchenette cupboards were kinda of worn. There was an old bath luffa hanging in our shower from the shower curtain... We had to go get our own extra towels and take them the old ones to get fresh ones. They brought us the […] extra pillows but they didn't have pillow cases on them... My biggest problem was the location... One building down from a busy intersection. It's on the busy main road and you have to do a u turn to go east. If the traffic is bad you might have turn right and do a u turn then go east. Overall would stay again. Not bad experience just poor location. Read moreGenuine Hotels.com guest review
Quiet & comfortable - enough of a good deal to warrant a return visit.Genuine Hotels.com guest review
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