"In desperate need of renovation"
The positive, the staff is nice. The negative, location is not in the best place for anything. Located west of Ft. Lauderdale it is not an area where you can walk freely. When we checked in I asked if there were hairdryers in the rooms. The desk clerk said no but she would get me one. When she handed it to me she apologized for the " hair dye " on it. […] I said it looked like coffee to me. When we got to our room the firstnthing we noticed was that it was in desperate need of renovation. The drawers stuck, the veneer on the cabinets is literally peeling off, everything Including the linens was stained. Since this is an extended stay, there is no maid service unless you pay extra. They have grab and go breakfast which means coffee, oatmeal packets and cereal bars. Read moreGenuine Expedia guest review
The room was gross. The sheets had the hair of the prior guests (not washed). The entire room was dirty, the lamp did not work, the bathroom was not clean. Overall, cleanliness was MAYBE a .5. The Staff was very nice. I did not go back down to the front office, but booked another room at another hotel and left this one.Genuine Expedia guest review
the hotel was dirty and the staff was unprofessional and extremely rude worst hotel I have ever stayed at. It is cheap but you get what you paid for .Genuine Hotels.com guest review
The breakfast could have been better. Really small snacks. Cheap breakfast. No ice machineGenuine Expedia guest review
Was a little good but not worth the distance and neighborhood for the price and amenitiesGenuine Hotels.com guest review
Really nice place. Clean room, comfortable.Genuine Hotels.com guest review
First I was given the key and entered an occupied room. Thankfully the the occupants were not in their room at the time of my arrival. The second room had a nice refrigerator, sink and two double beds. The cupboard doors below the sink were falling off and the vinyl floor in the spacious bath was broke loose and curled up against the wall. I had just […] left a Holiday Inn in another Florida city which was immaculate, cost the same as the Extended Stay. Also the sign oout front of the hotel has the name of another hotel, not Extended Stay. Read moreGenuine Hotels.com guest review
The room was very raggedy. It had holes in the walls and the bathroom did not have towels. The bathroom floor was dirty and an old towel was hanging from the shower. They offered to move me but it was late and I had a lot of baggage.Genuine Hotels.com guest review
"Very comfortable - nice people"
Check in was easy, check out had a bit of a problem that they resolved quickly and attentively. I know it's called "Extended", but I have to be in Ft. Lauderdale for several one-night stays a year, and I always look here.Genuine Hotels.com guest review
We were very pleased with the hotel. We will definitely stay there againGenuine Expedia guest review
The staff was very friendly and helpful. The room was very comfortable and the location was very convenient to shopping and restaurants.Genuine Hotels.com guest review
The staff were very friendly and helpful. The room was very comfortable and was a pleasant stay. It was a value for the money will stay again if in the area.Genuine Hotels.com guest review
It was okay, but was put in a room that was smoky and the night clerk should have checked it out. Changed rooms the next day and was suppose to get a 10% discount, that didn't happen.Genuine Hotels.com guest review
"convinient, comfortable stay"
The hotel has a lot going for it, location, full kitchen inside, the staff is pretty friendly and helpful. I was surprised to find out the bed was comfortable, as I had stayed at this location before, and other extended stay locations in the past, with beds not too great, so they must have upgraded some things. They had a few channels I like to watch, […] I'm not too picky with tv though, but I use internet all the time for work, and the interned connection was wonderful, as some other hotels poor hotel connection would be a huge inconvenience. Read moreGenuine Expedia guest review
Very, very pleased with this hotel, have stayed a extra 4 days at this location,Genuine Expedia guest review
"yes it is close to the beach"
so fair attention it was a fair. My experience it was not to good and that hotelGenuine Expedia guest review
"Worked for a one-night stay"
The front desk staff were very nice and accommodating. Unfortunately, when I got to the room, it looked like the linens had not been replaced. When I called the front desk, they were nice about sending fresh ones up right away. They were also nice about giving us an extra hour to check out. But yes, the cleanliness of the room could have been much […] better, and the room needs repairs as well. Read moreGenuine Expedia guest review
"Fort Lauderdale stay"
Very nice, the facilities made a wonderful stayGenuine Expedia guest review
The room was filthy, dirty sheets, carpet not vacuumed, hair in shower, leaking fridge, the list goes on and on. I will never stay at one of these hotels again. For over $100 a night I would have expected at least a clean room.Genuine Hotels.com guest review
"Homestead, not 'extended stay"
People in front office were not very efficient. Breakfast was a farce.Genuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that our front desk staff was not very efficient during your stay. Your review is very vital for the service and quality we offer our valued guest. In response to your feedback, I am working with our team to make sure that they are more attentive and efficient to ensure all of our future guest experience a welcoming stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
"Nice place to stay"
I was amazed when entering into the room. It was like a dream comes true. Everything abouut the Hotel was perfect. I will definitely comes back.Genuine Hotels.com guest review
It looked like a new facility on the outside, but the carpet was dirty, the chairs were dirty and there were cigarette burn marks all over the bathroom. I won't be staying there again.Genuine Hotels.com guest review
I was not able to stay at this place for lack of vacant room.Genuine Hotels.com guest review
"close to Stores"
Very Nice.Genuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for taking the time to write a review of our hotel. We're happy that you enjoyed our hotel's location and that we were able to provide you with a nice place to stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Overall stay was great. We stayed several nights over the last month. Most of the rooms were missing a chair. Some of the rooms need a bit of work. We had to go elsewhere do to the increase in the rates. Staff is awesome and more than helpful.Genuine Hotels.com guest review
It was a good place to stay for the weekend.Genuine Hotels.com guest review
booked a non smoking queen size bed and when i arrived i was told that all that was available was a 2 twin bed smoking room. the smell of smoke in the room was very overwhelming. the cable cord from the tv was not connected so i had to move the shelves and plug back in. the sheets and pillows also smelled of cigarette smoke and i was uncomfortable trying […] to sleep all night Read moreGenuine Hotels.com guest review
"Close to all sights"
Truly enjoyed our stay. Very clean and quite. Would recommend, only problem was there were no glasses for wine or drinks, just 2 coffee cups.Genuine Hotels.com guest review
"My One-Night Stay"
My stay was magnificent. The only issues that I had with my stay were the refridgerator could use a tad bit more cleaning, as I had noticed some spots that the housekeeper might have over looked, and it also did not get cold enough to cool my foods and beverages (unless there was some type of knob that I did not notice to adjust the temperature of the […] inside). And regarding the Internet, I was displeased when I had found that you had to pay additional monies to have access to the Internet. I believe that if you are only staying for a day, you should have to pay for any Internet access. I wasn't even informed about any of this during check-in. But other than these concerns, my stay was excellent. The beds and sheets were very confortable and the bathroom was spotless. I also like the fact that we had earthenware readily available to use and coffee readily available to make, although they could have regular sugar available for people who are not diabetic. My stay was also peaceful and quiet as I did not have a noise disturbances and I definintely added more point's to this rating when I had found that they had a security guard on duty. The hotel could have also been in a better area in place of right in the middle of traffic. Read moreGenuine Hotels.com guest review
"My Experience at Extended Stay America"
Overall I rate my experience at this hotel as magnificent. The rooms and bathrooms were found to be super clean, and I automatically felt as if I was home away from home. The only downsides about my experience were that you had to pay additional costs for wifi usage, even if you were only staying for a day and I was there for only a day and still did […] not even bother to use it; they failed to mention that to me at check-in. Also, the refrigerator could have been a tad bit more cleaner because I had noticed some spots that the housekeeper might have overlooked, and the refrigerator did not get cold enough to cool my foods and beverages. Other than that I would rate my experience as superb. If they had to do anything to improve their services I would say make their food catering service 24-hours and provide free internet access for those who are not planning to stay more than 24-hours. Read moreGenuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Amanda - Thank you for taking the time to write a review of your stay. I sincerely apologize that your refrigerator was not cleaned out properly prior to check-in and that our WiFi did not meet your expectations. In response to your feedback, I am working with our housekeeping staff to ensure each area of our guest rooms are cleaned properly moving forward. In addition, we have made a lot of new improvements, which include upgraded WiFi that is now free and available to all our guests. I am grateful for the feedback you provided we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
"It was okay"
It was okay. The non -smoking room smelled like cigarettes.Genuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for taking the time to write a review of your stay. I am sorry to hear that the non-smoking room you reserved smelled of cigarettes. In response to your feedback, your comment will be reviewed with staff, and we will make sure that all rooms are up to standards providing our guest a comfortable place to stay. I appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
"IT IS THE BEST STAY EVER WILL KEEP STAYING HERE"
THE PLACE IS PERFECT STAFF IS OUT OF THIS WORLD LOVE ITGenuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed your stay with us and always delighted to know that our guest enjoyed our great staff. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
"Nice hotel for the price you pay."
The staff was great. Very cheerful very helpful. My boyfriend and I just need a room for the night. It's close to restaurants and shops. And a short car ride from the beach. It was great. I'd definitely stay here again.Genuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for your great review of our property. I'm so pleased to hear that our staff provided great customer service during your stay with us. Also, I am glad that our location was convenient for your stay. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
This was not a vacation for me and my children. More like temp housing for me and my family. Everybody was nice helpful and kind. I had to go to another hotl because unfourtunely i couldnt afford a week. But even my kids liked Homesread rooms better. I would love to stay there again.Genuine Expedia guest review
clean ,fair for the priceGenuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for taking the time to write a review of your stay. It's great to hear that your hotel stay was clean, fair and the price was reasonable. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
The people at the front desk were GREAT. My only complaint was they did not refresh the coffee in the room each day.Genuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac I appreciate you taking the time to write a review of your experience with us. In response to your review, I am asking all of my front desk staff informs guest at check-in that additional coffee can be requested at the front desk. Still, I am pleased that our staff provided courteous service during your stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future
"Comfortable, but don't expect any extras"
The hotel overall appearance was great. Staff was extremely courteous and helpful.Genuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Bob - I want to thank you for taking the time to post a review of your stay. It's great to hear that the staff was courteous during your stay. We appreciate you letting us know that you did not have coffee or condiments in your room. We are sorry for this issue, but are happy to read that we provided you with great service and a great location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
"Two trips to the Office..."
Overall the stay was pleasant, however a hic-up before I could even enter my 1st room, the key card would not unlock the door, caused me to be moved to a 2nd room. This was not necessarily the best start for tired guess.Genuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Stephen - I want to thank you for taking the time to post a review of your stay. Please accept our apologies that it took you two trips to the office to check into your room. Still, we are pleased that your stay was pleasant overall and that you liked our location, which is close to so many different shops and restaurants in the area. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Room was very clean and had a full kitchen, lounge chair, and flat screen TV.Genuine Hotels.com guest review
The beds are hard as a rockGenuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Amy - Thank you for your recent review of your stay. I sincerely apologize that the mattress in your room was not comfortable. Please know, we have just recently replaced all mattresses within our guest rooms. Hopefully you will stay with us again in the future so you can experience the improvements we have made.
With seconds of the turnpike, and 5 minutes away from I-95.Genuine Hotels.com guest review
Dirty sheets with when I checked in and the bathroom did not work, this was one of my favorite places for long weekends however this has changed, and I forgot to mention that I got bit on my face by some insect while i slept that made my eye swell...enough said....Genuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac I appreciate you bringing your experience to our attention. I sincerely apologize that your stay with us was not pleasurable. To ensure that a situation like yours doesn't happen again, I am reviewing your concerns with our housekeeping team. We are continually striving to improve and comments like yours help us to do just that. I do hope that you will return to our hotel, so we can show you the changes we have made. Thank you again.
satisfiedGenuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for your review. We are pleased to know you enjoyed your stay. It would be our pleasure to serve you again in the future.
My first experience at this hotel was good. I will recommend friends and family.Genuine Hotels.com guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with your accommodations at Extended Stay America. We are so glad your first experience staying with us was a great one! Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
It was okay but I love the service they was so friendly.Genuine Hotels.com guest review
3rd time, great experience. Staff is very helpful.Genuine Expedia guest review
Response by Extended Stay America - Fort Lauderdale - Tamarac Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed three different stays with us. The staff and I truly enjoyed providing for you during each visit and are extremely proud to read that you found us to be helpful. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
"Cleanliness needs to be improved."
First room given was dirty with no sheets on the bed. Second room was fairly clean but sheets and bedspread had old stains. Bathroo counter and sink had stains and worn marks. Overall room smelled old and moldy.Genuine Hotels.com guest review
all hotels should have an ice machine. if you have a kitchen in your room it should be supplied with the proper amount of dishes, pots, glasses etcGenuine Hotels.com guest review
My stay was greatGenuine Hotels.com guest review
I enjoyed my stay.Genuine Hotels.com guest review
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