this is the second time I stay at an extended stay, and I was hoping it would be a better experience than my first since this stay was in the Twin Cities, but it was better, but not that better. They need to take better care of their rooms and renovate. Maybe that will be a good start to have a better experience.Genuine Hotels.com guest review
The hotel is obviously older, but we did find hair on the counter tops. Gross! Also, the front desk lady that checked us in was not so pleasant and I was not happy with her tone towards me. I had asked where our room was located and she said 330, which obviously was third floor. I asked again, where is it located and she would only say 3rd floor. I […] wante know where on 3rd floor was it? Her tone of voice was just unpleasant. Read moreGenuine Hotels.com guest review
The hotel was located in a good spot. Close to everything we wanted and needed to do. Only took about 15 min to get to Mall of America which is why we went, but it was also close to Walmart which we needed when we realized we had forgotten things. The room itself was alright. The pillows were uncomfortable. The room was always HOT at night no matter […] how cool the air was on. The bathtub didn't drain well either. There was always ankle deep water while showering. Be prepared to go out or make your own breakfast because they didn't really have one. Some fruit, breakfast bars, coffee, and oatmeal was all they had. Read moreGenuine Hotels.com guest review
For the most part the hotel was decent. However, I think they could do more to take out the smoke smell in hallways and rooms.Genuine Hotels.com guest review
Response by Extended Stay America - Minneapolis - Airport - Eagan-North Jeff - Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased your stay at our hotel. I apologize that there was a smoke odor in the hallway and in your room. Our maintenance staff is working to correct this issue as soon as possible. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
My stay was very comfortable. The grout in the bathroom tile floor was chipped and there was a stain on the wall behind the bed. Other than that the roomm was nice and comfortable.Genuine Hotels.com guest review
"Very nice, friendly, very convenient to airport"
Staff friendly, knowledgable, willing to assist. Hotel is very convenient to MSP airportGenuine Expedia guest review
Response by Extended Stay America - Minneapolis - Airport - Eagan-North I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed the service our staff provides. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
We really liked the location and the rooms were just fine for usGenuine Hotels.com guest review
"Will try hotel next door next time!"
When we were checking in someone called down to the desk complaining their room was not clean. The desk clerk challenged the cleaning staff in front of us and it was clear they had not vacuumed or done anything they should have. That first encounter did have us worried. Our two rooms smelled musty, the ceiling had fresh water stains, the floor by the […] air conditioner was soaking wet and there was black mold not just in one place but the entire area in the shower in one of the bathrooms. We did not expect the Hilton for the price we were paying, but my family have stayed in many Motel 6 that were four star compared to this! We chose this place because it is close to my parents assisted living facility. NEVER will we stay there again. Read moreGenuine Expedia guest review
noisy from the hallway, Dark hairs in tub and sink, mildew in grout around tiles in bathroomGenuine Expedia guest review
"Room was fine."
Its a long story involving the staff not giving very clear warnings and because I actually had 2 rooms that night because of the size of our group they ended up towing my car because they couldn't get hold of me. They only registered my car to the 1 room well I had left the hotel with my daughters in tow from that room because they had an early morning […] flight. So I returned to my room and slept in. Well they were resurfacing their parking lot and towed my van because they couldn't get ahold of me even though I was in there hotel in my room. They had tried my other room and called my home phone which neither was very helpful. I had to pay for the towing so my room ended up costing me over an hour of time and $150.00. They didn't use a computer system and were very uncomprimising and wouldn't really even look me in the eye. I won't come back. Read moreGenuine Expedia guest review
"this hotel has seen better days"
The room was in rough shape. The dresser drawers and closet doors were very tough to open and close. There was black mold in the bathroom. We avoided spending time in the room because we just weren't very comfortable there.Genuine Hotels.com guest review
"Bad mattresses they sag in the middle"
Great Staff and great location but I will call first to see if the new mattresses are in before I stay there in Eagan again!!!Genuine Hotels.com guest review
I think this is a great hotel for the money, but the money is more then I can usually afford so can't make this sort of trip often, otherwise I would definitely stay again. There were 2 chairs in our room, a king size firm comfortable bed and everything was just comfortable.Genuine Hotels.com guest review
If you need 5 star service, this is not the hotel for you. However, if you need a place to stay for a week these studio suites are perfect.Genuine Hotels.com guest review
"Don't stay here, even for one night"
Beds were loud - every time we rolled over we woke up. Room smelled bad and was not clean. Is close to airport and the staff was friendly at check-in and out.Genuine Hotels.com guest review
"Extra hard bed"
The bed will make your back hurt. The kitchen was not clean. The wicrowave had food from the last guest inside it. The pans for cooking were not cleaned. The halls had a foul odor. The Staff was nice.Genuine Hotels.com guest review
"Do not stay at this hotel"
For the money, I was expecting a great deal more from this hotel. The staff was unable to tell me where there was a grocery store - found it on my own a few blocks away. This might be an important piece of info for an extended stay hotel. Several rooms had been double booked, and the staff was less than courteous to people coming in asking about availability […] and discounts. There was nothing "extra" in the room, not even complimentary shampoo. Other extended stay places I've been at least had paper towels and dish washing liquid available. The linens were showing their age as well. For this price, is it too much to ask for a continental breakfast? This is amenity is typical in the other extended stay w/ kitchen places we've been. We will not be returning to a Homestead. Read moreGenuine Hotels.com guest review
"Okay stay for overnight"
Generally the hotel was clean and quiet. We stayed overnight. My only complaint was when we called to ask for extra pillows. We were told to call back in an hour and when we did, they told us they were out.Genuine Hotels.com guest review
"Nice place for the experienced"
The hotel was very nice, well-maintained and clean. There were minor problems at check-in (Inexperienced staff) and a wake-up call that didn't come. Otherwise, this a a nice enough hotel, particularly for an experienced business traveler who wants some privacy and a spacious suite/room at a good price. A novice traveler might find the policies and procedures […] a bit unusual, especially if they're accustomed to a regular daily room service hotel. Read moreGenuine Expedia guest review
"Okay for an experienced business traveler"
I had to make a reservation change at the last minute, which caused a fair amount of confusion on checking in. The furnished alarm clock did not work. On the last night of my stay, I did not get the requested wake-up call, and was very nearly late for work. While overall it's a nice enough hotel, plan to take care of your own needs, as the staff lacks […] experience and concern to be truly helpful. Read moreGenuine Expedia guest review
They were having customer appreciation day when I was there and they fed everyone dinner. They gave great directions to area stores and places I needed to find. Great location!!Genuine Hotels.com guest review
The lady at the main desk was wonderful. When I got to my room my trash was not removed and I had no coffee cups or glasses. The bed was hard as a rock so I did not sleep well and I had a seminar to attend in the morning.Genuine Hotels.com guest review
"Good price & location, but could be cleaner"
Room was fine, especially for the price. But wasn't cleaned well. Don't think it was vaccuumed before we came. We found a cigarette under the bed, in a non-smoking room! We flushed it down the toilet b/c we didn't want the hotel to think we were the ones smoking and charge us. We stayed on the first floor, and were woke up both mornings b/c of how loud […] the shower was above us. Read moreGenuine Hotels.com guest review
"easy convenient stay"
great value, excellent quality, quick friendly check inGenuine Hotels.com guest review
Day clerk very helpful. Checked in at 11am, came back at 4pm to get key for room. Afternoon clerk didn't know what to do when I came back to desk and told her the room was open and dirty. Checked in with my sister in law and was then put in a room on another floor from her room. There was a reason to book together and to want to be on the same floor […] in same area. Clerk made no efforts to explain or to get me in another room near my sister in law. House keeping needs to learn to clean the coffee pots after each guests stay. Read moreGenuine Hotels.com guest review
short stay, however bed smelled of bodily fluidsGenuine Hotels.com guest review
"Great value and convenient."
I was quite impressed by what Homestead Minneapolis offered for its price. Staff was courteous and accommodating. Rooms were spacious and were well-equipped with a stove, an adequately-powered microwave, and a large refrigerator. The bed was adequately comfortable and the cable TV selection was good. The first room I stayed in had a burnt-out bathroom […] light, but the front desk quickly fixed me up with a new room since their maintenance staff had already gone home for the day. Would definitely stay here again. Read moreGenuine Hotels.com guest review
"Do not reccomend"
Online reservation, we got in late, we are non smokers, specifically reserved a nonsmoking room, got a smoking room. Stunk like an ashtray. We were too exhausted to out up a fight. After flushing the toilet, found the toilet had issues and drained and refilled all night. Also, there was noticeable dog hair on the floor. Room was clean but not spotless, […] seems to be poor management to me, it's a newer hotel. Read moreGenuine Hotels.com guest review
The room was clean. The bed was comfortable. There was a kitchenette which we didn't need as we were only there one night. It would be great for extended stay. We would stay again. Had breakfast at a Perkins about a mile away.Genuine Hotels.com guest review
We have stayed there on many occasions and have found it to be just as we expected. It is a comfortable and economical place to stayGenuine Expedia guest review
"Close to Mpls airport"
Arrived late. Warm greeting. Close to airport and convenient to U of MNGenuine Hotels.com guest review
Rooms showing signs of wear. It is set up for longer stay but I was only on an overnight and it was a good rate. Few amenities but I didn't need any. If I stay again, and I may, I will bring my own pillow.Genuine Hotels.com guest review
"Twin City Visit"
I found the room comfortable and very quiet which I appreciate. Staff was very accomodating and concerned that my room met my expectations. I enjoyed my stay and will definitely book this hotel again next month.Genuine Hotels.com guest review
Friendly and helpful staff. I was attending a conference in the area and this place was close to where I needd to. Bed was comfortable and area was quiet.Genuine Hotels.com guest review
It's a nice hotel but I wish it had a swimming pool.Genuine Expedia guest review
"Quick weekend trip"
We went up for the night to get away from our hometown and this was a great deal for that. Now it would be amazing for a long stay as well. They had a kitchen and supplies for it to set up for two people in our room. Fridge was on and cold. Bathroom was clean and stocked with hand soap but no shampoo or lotion. Bed had clean sheets and blankets. However […] the pillows need to be changed to new ones. They were very old and nothing left to them. Standard cable but very safe neighborhood. Its no where near the airport like stated so it was a quiet night of sleep. Overall great deal, good hotel and nice staff. I would stay there again. Read moreGenuine Expedia guest review
"Ideal homebase for busy activity schedule."
The hotel is clean. basic, no frills. With 2 double beds, we had plenty of room for 2 teens and I as we used the hotel as a base for activities in the city. The kitchen was perfect for making breakfast and storing snacks. The price was amazingly cheap, allowing us to use our travel funds for activities and shopping. Location just off the freeway offered […] easy access to the Mall of America and downtown St. Paul (our primary destinations). Read moreGenuine Expedia guest review
"Homestead Suites - Good value for price"
good value for price. fridge, stove and microwave in room. sofa bed in our room. clean, quiet. hotel staff very friendly. would recommend. Not the Hilton but definitely would and have stayed there again.Genuine Hotels.com guest review
"Not as good as the first time"
We're big on the little things that improve our overall experience. Unfortunately, we were not satisfied this stay. This room had a poorly patched bathroom wall, no drain stop for the sink (hang onto your toothbrush!), a floppy shower head, dirty upholstery on the chair and footstool, a coffee-maker that spewed coffee all over the counter and into […] a bag of gifts I had purchased, a burned out light bulb stuck in the lamp socket, and no maintenance or housekeeping service available for the weekend we were there. This is our second stay here, and we chose to stay here again because the first stay was great. We will assume the stars were just aligned wrong this time and give it one more chance. Two out of three? Read moreGenuine Hotels.com guest review
helpful staff,Genuine Hotels.com guest review
"Not impressed for my first hotels.com"
Room stunk of cigarette smoke even though it was supposed to be non smoking. Guess you get what you pay for. Wouldn't stay here for anything more than the discounted price we received.Genuine Hotels.com guest review
Besides soap, no toiletries in room. No heating/air conditioning working in room.Genuine Expedia guest review
The front desk seems fine, but provides us the card of Sam's club to buy some dinner stuff. The room is clean and the matress is comfortable; however, the shower water has slippery feeling and even the cold water. I am not sure what's the problem it is, but the water might be a uncomfortable reason. All in all, it's good for its pricy.Genuine Expedia guest review
I thoroughly enjoyed my stay at this Homestead.Genuine Hotels.com guest review
"Didn't feel like a 2 Star Hotel-GREAT FIND!"
When looking for an inexpensive hotel for a quick leisure road trip over spring break I was so excited when I saw that one of the most affordable options also had a 4 out of 5 rating on tripadvisor. The location looked safe and I booked it. At no point did I feel like I was staying in a 2 star hotel. I've definitely stayed in 3 star hotel that were […] much worse. I was pleasantly surprised and impressed by the quality and cleanliness of the room. The hotel is close to airport yet I never heard airport traffic noise. The location was great for us as we went to IKEA and Uptown-we weren't far from any of it. THANKS Homestead, for a great stay while I was in Minneapolis! I will definitely be staying again! Read moreGenuine Expedia guest review
"Don't Do It!!!"
The environmental controls didn't work, the bathroom had no shampoo or conditioner. The hotel served nothing for breakfast and had no supplemental features such as pool, hot tub or fitness center. The television was an older CRT style affair. The quality and workmanship of the room was second rate. The bedding was coarse and stiff. There was only on […] packet of coffee. I stayed at a competing hotel two weeks prior (Springhill Suites by Marriott) for 3 dollars less per night and they had a pool, hot tub, fitness center, free hot breakfast, large flat screen tv, much bigger room, large sofa and lounge chair for relaxing, free high speed wifi, wonderful bathroom, dining room area with table and chairs. Read moreGenuine Expedia guest review
This hotel is really set up for an extended stay but I only stayed overnight. It was very clean and had a nice living space. I would certainly stay again.Genuine Hotels.com guest review
"Did the trick"
Cost effective, comfortable hotel. kitchenette was basic and could be updated. Staff was friendly. Breakfast area could be a little more elaborate.Genuine Expedia guest review
Response by Extended Stay America - Minneapolis - Airport - Eagan-North Thank you so much for sharing your experience with us. It's great to hear that our staff was accommodating and that you enjoyed your stay. I have passed on the your comments about our offerings at breakfast to the appropriate department. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
"Clean, Comfortable and Quiet Stay!"
The double bed room my family and I stayed in was nice and up to par. Bed sheets & comforter was was clean so no worries there. Great location between the airport and West St.Paul. We would stay there again....and recommend if you are traveling with children.Genuine Hotels.com guest review
"Never come back this hotel"
Our room was booked for non-smoking but the smell was very terrible. Found cigarette on window. Bug was on the bed and the beds was very uncomfortable. Never coming back to this hotel again.Genuine Expedia guest review
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