Crewe Hall - QHotels - Crewe

Staying on a Saturday night versus a weekday meant WEDDINGS which Crewe Hall does beautifully, but that also meant crowds of party-people!! We have stayed here twice in the past & a Saturday stay meant there were many areas that are filled with groups, minimizing the cozy areas for drinks & dinner. The brasserie is noisy & crowded, but not unpleasant. […] Just busy! Read more

Genuine Hotels.com guest review

This was an exceptional quality for the price obtained on Hotels.com

Genuine Hotels.com guest review

We spent ten days earlier in the year and the room was great. This time what a change; cold room, heating not working correctly. Promised by the desk that someone would contact me, this did not happen.

Genuine Hotels.com guest review

A perfect hotel with prompt room service, a choice of two restaurants - an affordable brasserie and a formal dining room and spa facilities. A comfortable retreat!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Nice hotel full of character in the old house and then a very new glass wing which is lovely too. When we arrived they didnt have our booking but this wasnt a problem. We couldnt get a meal though as 'they turn the gas off at 10pm" - we didnt find this helpful although the club sandwich was nice. The bar also shut without warning but we were served […] in the lounge instead. It was ok but but the staff didnt seem very forthcoming - it felt like we were inconveniencing them a lot whereas other hotels of this rate would be much more helpful and keen to impress you (I stay 3 nights a week in hotels as a base mark). Read more

Genuine Hotels.com guest review

Great hotel for a relaxing break, old part of hotel is fantastic.

Genuine Hotels.com guest review

Upgraded to best room in the hotel - do it again please!!

Genuine Hotels.com guest review

Recommended - awesome location - shame I had to spend more time in the office than in the hotel. Would stay again if the rates were affordable

Genuine Hotels.com guest review

Crewe Hall is always good. I hate to criticise and feel a little picky this time that the service in the restaurant wasn't up to the usual standard. I had to ask 3 times for some water. Also I felt the cooked breakfast wasn't as good as usual, but admit it is hard to please everyone when the bacon saus etc. has to be cooked in advance and kept warm. […] Everything else - fantastic! Read more

Genuine Hotels.com guest review

Crewe Hall is a beautiful place to stay, the food was 10/10 and the deal we got was superb. Would recommend it to anyone.

Genuine Hotels.com guest review

This hotel has old and modern. I have to say when booking through web sites such as Hotel.com, guests are usually put into the new wings of these hotels, rather than the older more expensive rooms. We still go to look around the old manor house though. One complaint would be the pool area is a long walk from hotel rooms and is open to the public who […] take up a lot of the pool for laps etc the spa is only big enough for two people at a time so no chance of going into that. We ate in at the hotel restaurant and it was the best meal of our overseas trip full marks. One thing I would say about all UK hotels is nobody knows how to make a lemon lime and bitters drink., we found that everywhere we went. I would stay at this hotel again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

What a beautiful building, it was just a shame we weren't there longer to have a good look around. Great rates and meal deal, food was very nice, fantastic breakfast too.

Genuine Hotels.com guest review

Service below acceptable standard, inexperienced staff

Genuine Expedia guest review

The hotel has many buildings of them only one (main one) is shown in the figures. My room was in a block that was not actually a 4 star as it was supposed to be. The room furniture and decoration were a bit tired and old.

Genuine Hotels.com guest review

I took the option of staying the night after the works x-mas party. I booked months in advance, booking a twin room so one of my work mates could share. One week before the stay I rang Crewe Hall to ask for a fridge in the room. At that point I was informed they had reserved a double room. They changed this for me with little fuss and the fridge was […] in place. The room was clean and had all the facilities that you would expect. The TV was a little over complicated and the free broadband was slow. Crewe Hall is a lovely venue and it is well worth a walk around the old part if like me you are staying in the new part. The English buffet breakfast was excellent. Make sure to enjoy the free gym, pool, sauna, steam room etc both on the day you arrive and the departure day. Note these facilities are available before the 3pm check in and also after the 11am check out. I would really recommend this hotel for what ever you are doing, but it would also act as a great base to explore the surrounding areas of Stoke-on-Trent, Crewe, Chester, Nantwich and Alton Towers etc. Enjoy your stay. Read more

Genuine Hotels.com guest review

Room and food and staff first class would go back.

Genuine Expedia guest review

Bedroom was not in the main hall, however it was big, bright and nicely prepared. Mirrors in the bathroom extremely kind!!. No info. on what channels were available on the TV. Only 12 as it turned out, which is not generous. Breakfast was lovely -so was dinner, but a tad expensive. Staff in the dining room and at reception were helpful and smiling. […] Masses of parking spaces available within a reasonable walking distance which helped greatly on their party and conference nights. A very pleasant experience and we will be back. Read more

Genuine Expedia guest review

A comfortable hotel - very good food in the Brasserie. Very much split into two parts - the very grand Old Hall at the front which is amazing with lots of atmosphere and the new part at the back which is modern and functional. Good spa though a bit more knee room in the jacuzzi would be welcome. Excellent gym. Corridors a bit unwelcoming when moving […] from one part of the hotel to the other but it's nice once you get there! Read more

Genuine Expedia guest review

Had a lovely stay at Crewe Hall as a treat for my wife. Hotel is nice and food is very good. However if you want spa treatments book them in advance as it was fully booked when we arrived!!

Genuine Hotels.com guest review

Used the hotel as a last minute base for a weekend stay. Not a bad place - staff very friendly and efficient at check in. Room was in the new part which didn't bother us, as was close to pool and restaurant. Had an evening meal which was very tastey and service efficient. Rooms are a little tired - ours had missing pictures off the wall but still with […] brackets, and some wallpaper torn at edges. Rooms larger than some 'standard' rooms we have stayed in. And important things like plenty of hot water and a powerful shower are all there. Also had room service which arrived promptly but with tray charges etc proved quite expensive for a sandwich - but that is a given for UK hotels. Even with two weddings on the Saturday night, there was plenty of car parking and no noise. Pool very nice plus usual spa bits, sauna, steam room, etc. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was lovely! We stayed in the new part of the hotel and it was very modern. The bathroom was big and really nice. Staff were really friendly and helpful. The breakfast in the morning was great wide choice and always fresh nothing sitting for a long time. Our only disappointment about hotel was the swimming was freezing! When asked what the […] temperature was lady said it was 20 when most pools are between 27-30! Overall we had a great couple of days and really relaxing. We also visited Alton towers which was only 30-40 minutes drive. Read more

Genuine Hotels.com guest review

I'm working in Newcastle which is very limited with it's hotel selection. For more money I was stopping in the Holiday Inn near the M6. This hotel blows that out of the water, great building, nice new rooms which have everything you need, good Wifi and restaurant. Will defiantly be staying there again.

Genuine Hotels.com guest review

The hotel itself was very impressive abd the staff very friendly. The only let down was that the restaurant was so busy you got forgotten and the staff were running around headless chickens. The quality of the food was adequate and not what I would class as top rate. Breakfast was dissappointing with sausages that were lacking in taste and meat along […] with bacon that was akin to cardboard.Overall an OK stay but could have easily been a lot more! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We booked this hotel as it was located conveniently just off the M6 & wanted a hotel with secluded safe parking as we had kayaks & a car full of luggage. It's semi rural up a long tree lined drive on the outskirts of Crewe so security wasn't an issue. Couldn't believe what good value for money the hotel was as would have expected to have paid a lot […] more for the standard & facilities. The original hall is full of character & well worth a look around after dinner, especially the Chapel. Our room was in the new part of the hotel on the ground floor & was very spacious compared to most hotels for the money. The room was very nice, modern with tasteful browns/creams neutral decor & overlooked the gardens alive with birds & bunny rabbits. The hotel has a brand new leisure club attached, gym & pool, with the best range of equipment I've seen in a hotel gym. We ate in the bistro which was very good & prices weren't too bad for a hotel. Breakfast was also excellent & included in the rate. We'll definitely be staying here again on our way down south but will arrive earlier next time to make full use of the leisure facilities. Read more

Genuine Expedia guest review

We live locally but decided to treat ourselves to an overnight stay after an evening out. Check in was friendly and efficient, although it was quite a long walk from the reception in the old hall to accommodation in the modern wing of the hotel. Our room was spacious, comfortable and quiet even though there was a noisy function going on in the main […] building which could be heard from the car park, there was no noise once we were in our room -but not sure if guests in the main hotel would have been so lucky. The air conditioning was very welcome as the weather was hot. Breakfast was a buffet arrangement with lots of choice (But no scrambled egg!) Read more

Genuine Expedia guest review

The hotel itself was very beautifull, the only thing that dissapointed us was the meal we had in the restaurant. The chips were burnt and the menu itself was very limited, having said this I would definately stay in this wonderfull hotel again I just wouldn't eat in the restaurant. It was perfect for a couple to escape to for a few days and very lu […] xurious. Read more

Genuine Expedia guest review

The hotel original architecture is quite striking and the entrance drive is quite grand and only let down somewhat by the commercial car park on the right leading in to the hotel reception gate. Perhaps this could be screened off in some way. The reception staff are pleasant and efficient. Our room was located in the newer part of the hotel and is quite […] some distance from the reception and had we realised how far it was, we would have taken up the offer of help with our luggage. The room was on the first floor and we approached it via a stairway that would have benefitted from being introduced to a vacuum. Once in the room, it was clean, if dated in decoration. The bed was as uncomfortable as I can imagine a bed can be and the pillows likewise. The telephone at the bedside did not work and I resulted to ordering morning coffee by using my mobile. A little later in the morning, when I opened the curtains to a new day, I did find another telephone in the room that worked. The curtain opening privided the opportunity to find another phone, however, the view I saw from the window of room 4136 fell a little short in my hopes. Yet another view of a car park decorated with a good smattering of rubbish bins. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

I was aware when I made the booking that we would be in the modern section of the hotel, so it was not a surprise to drive down the tree lined drive to the lovely old building only to be directed to the new building. The room was excellent as it was very spacious with a large bed and settee with table. We enjoyed the facilities of the health club and […] the food in the restaurant was very good. The staff were very friendly and helpful and when we wandered around the hall we were welcomed to look in the various amazing rooms and chapel as there were no functions that day. Excellent stay. Read more

Genuine Hotels.com guest review

Wonderful staff. Food was excellent. We were given an upgrade to a four poster suite for a very reasonable price (it was mon-weds though). Afternoon tea is to be recommended.

Genuine Hotels.com guest review

Everything just fabulous!

Genuine Hotels.com guest review

We stayed weekend 10/11 February and could not fault the hotel, from time of arrival to leaving we were impressed with the staff, service and what a building. Very impressive from the outside and even more so inside, steeped in history. As we were visiting the training stables of Donald Mcain at Cholmondley it was the ideal location. Menu was adequate […] and the food very good. Would definitely stay there again. Read more

Genuine Hotels.com guest review

We were more than satisfied with our stay at Crewe Hall. The only thing we could fault was the temperature of the corridors in the new building. We fould it quite cold coming and going to the swimming pool, and also the bar part of the dining room was very draughty. Apart from this we were very satisfied with everything. Thank you very much.

Genuine Hotels.com guest review

Great stay but only after asking for a change of room as we did not want 4216 following previous reviews. Note no wifi reception in room 4117

Genuine Expedia guest review

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Genuine Hotels.com guest review

VICTORIAN REBUILD SET IN ACRES OF GROUND THIS MOST UNUSUAL OF HOTELS IS CONVENIENTLY PLACED FOR A STOPOVER JUST OFF THE M6 NEAR CREWE. VERY DARK AND FOREBODING RECEPTION AUGERS BADLY BUT THE ROOMS IN THE NEW WING WHILST A LONG WAY FROM CHECK IN ARE SURPRISINGLY MODERN AND WELL EQUIPPED PARTICULARLY FOR THE PRICE. BRASSERIE ALSO A LONG WALK BY COVERED CORRIDORS […] HAS A SPACIOUS BUT UNINVITING BAR AND THE RESTAURANT AREA ITSELF LOOKS BARE AND CANTEEN LIKE BUT THE FOOD ALSO SURPRISES AS IT IS WELL PRESENTED AND ENJOYABLE. WAITING STAFF FRIENDLY BUT NOT PARTICULARLY PROFESSIONAL AND APPEAR A LITTLE TARDY THE ARCHITECTURAL MIX OF VICTORIAN & 60S MODERN JARS HORRIBLY. DIDNT SEE THE SPA BUT UNDERSTAND IT IS POPULAR AND THERE ARE LOTS OF DRESSING GOWNED PARTICIPANTS WANDERING AROUND THE LUNCH PLACE. TEHRE WAS AN INDIAN WEDDING CELEBRATION WHEN WE ARRIVED FOR CHECK IN WHICH WAS INTERESTING TO SEE BUT SWAMPED THE OLD PART OF THE HOTEL SO ANY AMENITIES THERE WERE OFF LIMITS FOR US HOTEL GUESTS. STRANGEST PLACE I HAVE EVER STAYED IN MANY YEARS OF TRAVELLING. Read more

Genuine Hotels.com guest review

Very pleased with my stay. I'd highly recommend this hotel to people if you are in Crewe and searching for a quiet comfy place to stay.

Genuine Hotels.com guest review

We were only at the hotel for 1 night but it was a very pleasent stay. We would definately go back again! The hotel was well looked after and very peaceful ideal for a quiet weekend away! The restaurant served some very nice food and a good selection off drinks. The hotel staff were all very freindly and helpful.

Genuine Hotels.com guest review

Anyone looking for a peaceful holiday could not go anywhere better.Overall this was excellent

Genuine Hotels.com guest review

We were totally surprised with the beautiful building seen through a great drive. It is spectacular and in very good condition. Very friendly staff and helpful. We were put in the new annexe which is convenient to the spa and modern restaurant where a very good breakfast is served. I assume that it would cost more to stay in the original building, so […] you need to check where your room is if you wish to stay in the original part. The new rooms are very comfortable and of a reasonable size. We would happily stay there again if we were in the vicinity. Read more

Genuine Expedia guest review

A stunning location and building steeped in history, staff very welcoming, would definitely visit again.

Genuine Hotels.com guest review

My wife and I had booked a 2-night stay because we were attending a family reunion near Crewe. I had visited the hotel before to attend a conference but had not stayed overnight and had booked a deluxe room. On balance I was disappointed and the hotel did not meet my expectations. For me the main disappointment was the room we were allocated and I […] did not realise the problem until we returned late in the evening. Room 4216 is right at the end of the rather ugly glass and steel extension, next to the conference centre building. It is also obviously right next to a machinery plant room because throughout the night I was woken by the constant low-frequency vibration and rumbling noises. My poor opinion was reinforced by the fact that although the rooms are not very brightly lit, the bulb was not working in the standard lamp aon arrival, and we were told it was not possible to get a replacement until next day. I was also irked that our chosen dish from the room service menu was not available and several of the advertised channels on the TV were not working. On the positive side, the room was very clean, the bed was comfortable, and the breakfast buffet was excellent - but so they should be at this price. My advice is to refuse room 4216 if allocated and try to avoid staying when there are several wedding parties on the go. Read more

Genuine Expedia guest review

We arrived fairly late and had to wait a while to check in, but the receptionist was most apologetic and processed our booking quickly. We had room 301 in the original building, which was quite close to reception. It had a fantastic four poster bed in it and felt very atmospheric with high cealings and comfy, well-stuffed chairs. The on-suit was a […] little tired but very clean and looked stunning having been tiled in dark green and white and using traditional fittings. The furnishings in the main room were very "country manor" with wonderful heavy curtains across the windows, which looked out on the back gardens. We ate in the Bistro and enjoyed a well cooked and well presented meal. The staff were very friendly and helpful at all times and breakfast the following morning (also in the Bistro) was lovely, having both full English and Continental options. The only downside was the noise from the wedding party which went on quite late into the night and we were woken up several times by drunken party-goers returning to their rooms, but I suspect if you were staying in the modern extension, (which includes the Spa & Bistro) this wouldn't be such an issue. The extension is not pretty from the outside but you don't notice it from the front of the building, which is charming and set in beautiful grounds. However, the good very much outweighed the bad and we would happily return, but early enough in the day to make use of the leisure facilities! Our fault! Easy to find off of M6. Read more

Genuine Expedia guest review

see 'travel experience'

Genuine Expedia guest review

Our room was in the hall itself for four nights, and although described a as deluxe room was a bit tired looking and was in need of redecorating. The en- suite though was lovely with separate bath and shower cubicle. It was a fair trek for breakfast and dinner and also to acess the spa facilities although they are closer if your are staying in the new […] annex. Staff friendly and polite, would stay againfor an overnight stop. Read more

Genuine Hotels.com guest review

Hotellet var utrolig vakkert og servicen var upåklagelig.

Genuine Hotels.com guest review