Hotel was clean..staff was friendly and quick to get us extra items. They were helpful in giving us ideas of places to eat. Was only about a 35-40min drive to field museum. Kids loved the spacious room! I woulda have loved if it had a hot tub...but pool was nice area was clean. Breakfast was better than holiday inn express offers but they could jump […] up to another level if they offered more hot food buffet style like ive had at crowne plazas. But over all for the money saved n the limited time it took to get into chicago I would stay here again. Great staff..clean..and peaceful. Beds were comfortable!! Read moreGenuine Hotels.com guest review
Response by Springhill Suites by Marriott Chicago Elmhurst Dear Traveller, It is good to hear that we were exactly what you desired . And, us we are right in between Holiday Inn Crown plaza but perfect for families. Please do visit us again. Thank you. Charul Dalal Assistant General Manager
"clean, family friendly hotel, affordable hotel"
This hotel was clean and provided an ample free breakfast. Pool was nice- kids loved it but I thought it was cold- but how is that different from any other hotel? I must be showing my age with that comment. Will elect to stay there again. They offered a shuttle but we didn't use it because it was cold and decided to drive into the city and pay parking. […] but it was a nice amenity we may use during out next stay. Read moreGenuine Hotels.com guest review
Response by Springhill Suites by Marriott Chicago Elmhurst Dear H, We are happy that you and your family enjoyed our facility and mostly all amernities. We are looking forward to your next visti. Thank you, Charul Dalal Assistant General Manager
"Can't wait to stay again"
I love it. It was clean, easy to find, and the staff was all every friendly.Genuine Hotels.com guest review
Response by Springhill Suites by Marriott Chicago Elmhurst Dear Traveller, Thank you for taking time to Comment on our facility as well as our staff. We haope that you will choose us again if you ever decide to visit Elmhurst area in near future Thank you, Charul Dalal Assistant General Manager
Convenient location. Good breakfast options. Friendly staff.Genuine Expedia guest review
Response by Springhill Suites by Marriott Chicago Elmhurst Dear Meg, WOW!! that says it all. Thank you for taking time to comment on our facility. We hope that we get a chance to serve you in near future Thank You, Charul Dalal Asisstant Ganeral Manager
Hotel is very much nice but the rooms still have a kind of smell.. Sheets were washed but still have smell with bad odour..Genuine Hotels.com guest review
Response by Springhill Suites by Marriott Chicago Elmhurst Dear Mike, Thank you for commenting on our facility. We truly disappointed that you had bad smell in your room; I do hope that our wonderful staff offered to change your room. We certainly will be talking to our housekeeping staff regarding this issue. We wanted to apologize and hope that you will give us another chance. Thank you, Charul Dalal Assistant General Manager
No whirlpoolGenuine Hotels.com guest review
Response by Springhill Suites by Marriott Chicago Elmhurst Dear yesenia, Thank you for rating us online. Thank you, Charul Dalal
"About as expected"
This is a middle of the road hotel, which is what we expected. We've stayed here before. It's convenient for us and has good service. The suites are okay and reasonably roomy. The breakfast is okay. The pool was seemingly heated but way too cold for comfort. The hotel as a whole is satisfactory as was this particular visit. We could pay more elsewhere […] and get fancier sheets and maybe a better breakfast, but those things aren't of significant value to us. Read moreGenuine Hotels.com guest review
Response by Springhill Suites by Marriott Chicago Elmhurst Dear Jeff- Thank you for taking time to review us online. We are truly glad that you enjoyed your stay at our hotel. Thank you for expressing your thoughts regarding our breakfast and the swimming pool area. We do hope that you will return to our hotel if you are ever in the area. Thank you Charul Dalal
"Here it is...."
On line they offered 25% off for seniors, when I got to the front desk the clerk said she couldn't find one, didn't get a discount.Genuine Hotels.com guest review
Response by Springhill Suites by Marriott Chicago Elmhurst Dear Traveller, We absolutely do have that rate availble most of the time for our seniors which is 25% off our regular rate. Thank You, Charul Dalal Assistant General Manager
It snowed the day we were heading to that area for a family celebration, and we decided at the last minute to stay overnight. As it turns out, the roads were clear, as were the other places we stopped to eat and shop, but the hotel parking lot was a mess. I understand that it is difficult to clear a lot where cars are parked, but it was obvious that […] Springhill hadn't even tried. They could at least have shoveled the sidewalks and the driveway at the front entrance. We had to plod through the slush to unload our car. A couple of hours later, as we left in our finery for the big event, still nothing had been cleared and we had to trudge through mounds of snow to get to our car. The snow had stopped much earlier in the day. There's no excuse. This lack of attention to detail overshadowed anything else we liked about the hotel. That's just how it is. Read moreGenuine Hotels.com guest review
Response by Springhill Suites by Marriott Chicago Elmhurst Dear CKM, We wanted apologized for the inconvenience that may have caused you during you stay. And, absolutely right it could have been better. We will take better action towards that kind of situation. Please do reconsider staying with us. Thank you, Charul Dalal Assistant General Manager
"Decent room for price"
I was able to book the large double bed suite for a really good price. The room size was very generous and it was clean. The room had a dining table for four. The sofa was pretty grimm. The bathroom was small with the vanity outside and opposite the beds. Speaking of the beds....ugh...the mattresses were terrible. They were old and way too soft. I think […] it would have been nicer to have a door separating the bedroom from the living area. The hotel lobby was okay but small with the breakfast area taking up most of the space. We didn't bother with breakfast Sunday morning because it was too crowded even early. The swimming pool area is not very nice. It needs some renovations in my opinion. I would still recommend the hotel due to the value of the room for the price and because it was clean. Read moreGenuine Expedia guest review
"Great location great staff!"
I travel to Chicago many times a year. This hotel is approx 20 minutes outside the city and has FREE PARKING AND A NICE BREAKFAST INCLUDED. I always stay at this hotel. Staff was excellent and ready to brew fresh coffee at 9pm!Genuine Expedia guest review
"It was a great hotel..."
Good place to stay.Genuine Expedia guest review
"Comfortable and has almost everything"
Not a five star but is very comfortable, convenient, clean and we will definitely return.Genuine Expedia guest review
"Excellent Hotel. I want to visit again."
Very nice experience. I would like to recomended this hotel. AllGenuine Expedia guest review
The hotel is in major need of remodeling! The rooms are very worn.We came for a wedding at the Wilder Mansion; so the location was fine. But we were expecting much nicer rooms.Genuine Hotels.com guest review
very comfortableGenuine Hotels.com guest review
Close to the center of Elmhurst, and close to York theater.Genuine Expedia guest review
"Perfect for spending the night"
The Hotel was clean and comfortable, staff very friendly and helpful. The breakfast was the only drawback. It was actually pretty bad. But all in all it was a great stay!Genuine Expedia guest review
"convenient to downtown, right off highway"
prepaid room was ready, no additional cost, great breakfast, microwave and fridge cleanGenuine Expedia guest review
I rented a suite for my best friends 21st. The guy at the desk was rather rude when we asked for a phone number to a cab. We weren't even making him do the work. I wasn't having a party there since I had planned something bigger. He was very rude to me, especially and I could tell did not want to help me for he rarely answered my questions, just shrugged […] it off (I don't know type). The place is family friendly and you could hear that. The kids yelling, running around; if anything needed to be changed it would be sound-proofing the rooms a little more. Overall the stay was alright, the bed was comfortable and I loved the space the room had. And we loved that the pool had a deep end. Read moreGenuine Expedia guest review
"Very old property, not Springhill standards"
This hotel was clean, but the property is very old. We have stayed in Springhill many times before, and all of those hotels had modern, contemporary decor. This property clearly did not. It looked like someone bought it, put the Springhill name on it, and didn't bother to do anything else. The staff was friendly, but the food at breakfast wasn't good […] at all. The croissants tasted old, and the eggs tasted yucky. If you're expecting Springhill Suites, don't stay here. Read moreGenuine Expedia guest review
I loved my stay and can't wait to visit again. The staff was very friendly and professional. They also told me about some great places to visit while in the area. The location was only a few minutes from my daughter's college it was perfect.Genuine Hotels.com guest review
"Lacking attention to detail!"
Got locked out on the second night of our 3 night stay which also negated our internet availability. No receipt given at the end of the stay. Clean but no up to the standards we've experienced in the past with Marriot owned facilities.Genuine Expedia guest review
"My Hotel Home"
This is my hotel of choice for the many visits that I make to Chicago to visit family. The beds are comfortable. The rooms are quiet. The breakfast is top notch. And I love the freshly made popcorn treat in the evening!Genuine Expedia guest review
"Close To O'hare Airport But You Can't Hear It!"
Very good place. We have been here before and that's why we chose it again.Good location to base a Chicago visit with depending on the traffic you could be downtown in the The Loop in about an hour. Close to downtown Elmhurst, Bensenville, Addison, Rosemont etc. Great breakfast bar--always one of the things I look for. If you don't want to do the hotel […] breakfast, there is a great restaurant just across the street. A good place with a GREAT staff. Try it you'll like it! Read moreGenuine Hotels.com guest review
"A great place and close to O'Hare Airport!"
A great location and close to O'Hare International Airport. Only stayed overnight and had to catch an early morning International Flight the next morning. Jocelyn the Front desk clerk was very friendly and punctual in getting us to our room as we arrived late. Hotel was under some renovations outside but it did not matter all went well, the room was […] very comfortable and pleasing, will stay again in the next few months as I will be flying more out of O'Hare for additional International flights Read moreGenuine Expedia guest review
"Good one night stand."
Clean hotel, bumpy bed. Overall good.Genuine Hotels.com guest review
Nice and clean. Staff always helpful. Rooms are spacious.Genuine Expedia guest review
Staff is very friendly. They try keep room clean but it too old.Genuine Expedia guest review
"Dated Springhill Suites property"
This property was quite a bit more dated than the photos indicate. The kitchenette and bathroom have an 80s/90s look, as does the furniture. Kitchenette and dining area are also quite a bit smaller than at other Springhill Suites. Property is in a decidedly unfashionable area, but there's easy access to 290 and 294 and charming DT Elmhurst is only a […] 5 minute drive. Bed was newer and very comfortable. Breakfast was standard hotel fare; however, the waffle maker is only put out on weekends. Read moreGenuine Hotels.com guest review
Hotel is not too bad overall. Room is nice. Free breakfast & popcorn is nice. Pool was dirty, too much chlorine & no hot tub. For the price of the rooms i expected better.Genuine Hotels.com guest review
Asked for a room away from elevator and got one right next to it. Didn't replace blown lightbulb, plastic cups or washclothes. The air conditioner was extremely loud even on lowest setting. The room was very roomy and the front desk staff was very nice and helpful.. The breakfast was good. The room was clean.Genuine Hotels.com guest review
"Great Hotel Affordable Price."
I Truly enjoyed my stay @ Springhill Marriot Chicago. The Hotel was more than I expected the staff were wonderful and the rooms were awesome there more like little studios and King size beds were soooo comfortable. I would definitely be coming back.Genuine Expedia guest review
"Only hotel in town. Was a great hotel in a pinch."
Had a room available with no reservations at an affordable price.Genuine Expedia guest review
It was a real nice expirience in that hotel. I recomended to some one to stay there.Genuine Expedia guest review
"Very courteous kitchen staffs"
Excellent and very pleasant stay. Breakfast is superb and unlimited.Genuine Expedia guest review
The rooms are nice and clean. The hotel has a great location close to several restaurants nearby.Genuine Hotels.com guest review
I don't usually post any reviews of any kind but, I must say that my stay at the Marriott was a pleasant experience. the room was nice and clean, except for the one strand of hair I found on the carpet. the cleaning crew must have missed that spot. the pool was not what I expected, it could use some renovation. other than that I had a great time. the […] hotel itself is non smoking which is one of the biggest factors for me when booking a hotel. the bed and pillows were super comfortable, I mean super comfortable. there was a good variety of breakfast choices, my favorite was the build your own oatmeal. the staff was friendly, and I had a great and quiet night sleep. I will definitely come back again Read moreGenuine Expedia guest review
Very nice hotel. Not far from downtown. Nice breakfast selection.Genuine Expedia guest review
"Not what you expect from a marriott"
The room was nice. The hotel had a free shuttle within 5 miles. The staff was friendly but failed to line up a cab for my family, although they said they did. That caused my family to be an hour late for our event. The manager offered to pay for our cab ride, so that helped. The breakfast was awful. The pool had lots of bugs in it. Over priced for the […] problems we experienced. Not what you would expect from a marriott. Read moreGenuine Expedia guest review
"fine business hotel for travelers on a budget."
Fine 3-star property for those on-the-go. Room had a cleanliness issue, but otherwise the bed, toiletries, breakfast, and internet were great. tremendous internet speed, actually!Genuine Hotels.com guest review
"Did not like the sink being outside the bathroom"
I did not like the sink being outside the bathroom. Room appeared to be smaller than other Springhill suites I have seen. Did not feel like a suite.Genuine Expedia guest review
goodGenuine Hotels.com guest review
Our stay was very enjoyable the staff was very helpful polite and knowledgable of the surroundings how to get from point A to point B the breakfast was delicious Overall our stay was very enjoyable i would recommend anyone to stay at this hotelGenuine Hotels.com guest review
"not quite what I requested"
I requested top floor in my reservation, way in advance. I didn't get it. Instead, I got a handicap room on another floor - not convenient unless you're in a wheelchair. Then the refrigerator froze all my food & beverages solid, even after turning it all the way down. Had to get a new fridge. Service was excellent.Genuine Hotels.com guest review
"Ok for the Price"
This hotel claims that they have "Kitchenette" but when we entered the room, we could not find stove, we only saw microwave & refrigerator. Kitchenette was the main reason for booking this hotel. When i told this to Hotel staff, they did not provide any options for the big mistake about using Kitchenette as a selling factor!! Other then that, hotel […] was good. Stay could have been more comfortable if i wouldn't have to spend extra money on meals for no Kitchenette when hotel claims it that they provide kitchenette. Read moreGenuine Hotels.com guest review
"About a 15 minute drive to Chicago O'Hare"
We had Chicago Style pizza delivered and ckd in smoothly. Breakfast was good in the morning and we were off and going.Genuine Hotels.com guest review
"Nice for the price"
We were looking for a nice place at a reasonable rate not to far from downtown Chicago and this was that. The hotel had easy access to I-290 and only took about 20 minutes to get to center city on the weekend. I believe the Metro line wasn't too far away either, but with 4 of us, it was easier to drive and we found all-day parking for about $20 by Soldier […] field and up by the Magnificient Mile as well. Read moreGenuine Hotels.com guest review
Friendly staff. great breakfast. elevator was a little slow. overall great experience.Genuine Hotels.com guest review
It was a great hotel .Genuine Hotels.com guest review
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