"Nice Hotel - one of best values in Chicagoland"
Room was clean, bed very comfortable. Great water pressure in shower. With continental breakfast and parking included and Elmhurst Metra station nearby, this is an excellent value. 30 minute train ride to downtown. Neighborhood is nice. Close to airport.Genuine Hotels.com guest review
"Nice place at excellent price"
An excellent choice, great value and included breakfast. Hard to beat!Genuine Expedia guest review
Clean Interior with Courteous StaffGenuine Hotels.com guest review
I thought the overall stay was swell. The people were extremely nice. The breakfast was quite disappointing though. Eggs and sausage were the only prepared foods and they were very cafeteria style.Genuine Hotels.com guest review
Hotel was very clean and everyone was very nice! Our kids loved the pool and it was always warm. The location is right off the highway and very easy to get to.Genuine Hotels.com guest review
Comfortable room and pool. Location was away from downtown and that is where we wanted to be.Genuine Hotels.com guest review
"Nice, clean & super comfy bed"
Only stayed 1 night but the staff was nice and the facilities were well kept. They had a great breakfast spread, something for all taste.Genuine Expedia guest review
nice quiet suite, excellant breakfastGenuine Hotels.com guest review
"We would return"
We have stayed in this hotel once before in 2009 and we were happy to see it still had the good quality and service. I am very fussy about cleanliness and this room was met my expectations. We really enjoy the kitchenette and desk. The bed was very comfortable. The breakfast was an added treat. Thanks!Genuine Hotels.com guest review
The staff is excellent. I am very pro excellence in cutomer service across all venues and this staff was consistent, friendly, accomadating, and very helpful. The room was very clean and comfortable and the location to a cute downtown with lots of restaurants was a great surprise. I typically would stay in Chicago for business but the city was overwhelmed […] with special events that the hotel prices were unusaully high. Serendipity. Read moreGenuine Expedia guest review
Lately, It seems rare to have a good customer service experience, but this was one of them. The staff was very nice and helpful, printing directions to our destination. The room had everything we could need and the beds were very soft. For a chain hotel, I highly recommend this Springhill Suites.Genuine Expedia guest review
"The hotel had much more than expected!"
The hotel had much more than expected for the price I paid. It totall y worths to stay there.Genuine Expedia guest review
"Nice, Very Nice"
It was very nice! Clean! Centrally located and exactly what we needed for a mini getaway!Genuine Hotels.com guest review
"great hotel for the family"
the hotel stay was pleasant and the staff was nice. the breakfast was goodGenuine Expedia guest review
"Bright, clean hotel"
A very nice, clean, new looking room. All staff was pleasant and friendly. The lobby was open and a great atmosphere. We missed breakfast this time, but I stayed here once before and it was great)Genuine Expedia guest review
"Pictures of suites are NOT accurate"
Lobby very modern and contemporary, very nice. Was shocked when we walked in room, very outdated, the picture that I booked off of was NOT anythig like the room we received. DisapoointedGenuine Hotels.com guest review
"Hotel Staff Outstanding"
Hotel Staff Outstanding!Always eager to help us re directions,attractions,commutting to and from Chicago.Very sweet with my Grandchildren.Had nice display of lollipops which they were welcomed to at any time.Just an overall Family oriented Hotel!!! Thanks for an economical and guest pleasing stay! Very refreshing outstanding customer service!Genuine Expedia guest review
We wouldn't have changed a thing. The pool and breakfast were excellent, and my wife and I really liked that check-out was at noon on Sunday....an extra hour makes a big difference with two young children!Genuine Hotels.com guest review
"Uncomfortable mattress and old pillows"
Bed and pillows uncomfortable. Breakfast is OK. Staff are ok. Swimming pool is being leased to a group of trainers with little kidsGenuine Expedia guest review
"Comfortable and convenient"
All standard amenities, comfortable clean room, helpful staff, good breakfastGenuine Hotels.com guest review
"Great hotel for a family"
We booked this hotel during our recent visit to Chicago. We were quite satisfied by this hotel. The walls are thin, but we didn't have any problem with the noise from the next door. We did not hear any traffic noise either. Elmhurst is a nice quite suburb with good restaurants nearby. I would definitely stay in this hotel again.Genuine Expedia guest review
great stay. The only thing I didn't like was the clock/alarm clock didn't work. The time never changed while we were there.Genuine Hotels.com guest review
Great service and want to congratulate all your team, from manager to cleaning staff! Excellent job!Genuine Hotels.com guest review
"Great rate, great room"
Perfect for our family of five! Quick drive into the city, great breakfast, nice staff. Room was clean and comfortable. We'll definitely stay here again!Genuine Hotels.com guest review
My stay here was horrible. They chose to have a teenage MC-tournament or party of some kind the weekend I was there. The party got extremely out of hand in where cops had to be called. I had to stand in front of the window in my room at 1:30am to make sure that the squirm of kids surrounding my car were not going to damage it. The lobby was extremely […] loud given the party was hosted there. They filled the restrooms and were making racial slurs as girls took pictures of themselves. Read moreGenuine Hotels.com guest review
"A good night"
Pretty good for the money. The only downsidew was the À/C, to loud and to cold or to hot.Genuine Expedia guest review
Overall a good stay with a slightly noisy HVAC system in the room. Will stay here again.Genuine Hotels.com guest review
Overall, I enjoyed my stay. The biggest issue was chilkdren runnung through the hall ways a lot.Genuine Hotels.com guest review
"clean great location"
clean rooms, nice indoor pool. the location was great, right off the highway and the breakfast was a bonus, free....Genuine Expedia guest review
"Overall Not Bad"
Overall a good experience, one thing I think they could upgrade are the sleeper sofas it was terrible and that dreaded bar in the back, for how nice I thought the hotel was you would think they could do with better sleeper sofas. lGenuine Expedia guest review
"Overall great stay"
Springhill Suites Elmhurst was a great place to stay. We were travelling with four children in tow on short notice for NYE and needed a decent suite. The bedding for the hide-a-bed left a lot to be desired (i.e. no fitted sheet, ancient blanket). The staff were very accommodating and patient with all of the guests. The breakfast on New Year's Day was […] phenomenal! Great tasting hot items and a full compliment of the normal Continental fare. Fresh fruit, CLEAN waffle irons that were accompanied by two types of waffle batter. This hotel is a little difficult to get to from Chicago proper. GPS sent us through a neighborhood. I looked at the overall map and it turns out that is the best way to go. Don't think you're being sent on a wild goose chase, you'll get there. This hotel is about 30 minutes from downtown Chicago in average traffic so that was the only down side for us. However, the price and service were right on the mark. Would stay here again! Read moreGenuine Hotels.com guest review
"Easy access to all the suburbs."
We came to do thrift store/consignment store shopping. It was very easy to get to all the other suburbs. Everything was only a short drive away.Genuine Hotels.com guest review
The breakfast was included...and it was surprising to see so many people there, since we really didn't hear anything all night! People were friendly. Temperature in the room had few regulation possibilities: low heat, high heat, fan off, high cool, low cool. The fan was good at providing "white noise", which helped with any kind of hall noise. We were […] next to the elevator, and didn't hear it at all when we were in our sleeping area. Read moreGenuine Hotels.com guest review
"Good bang for your buck"
We had a good time and were happy with the comfort of the beds and the availability of a fridge and a microwave in the room. We were also pleased that the complimentary toiletries were high end and found the expanded double room clean and comfortably sized for a family of four. We would have been about 20 minutes from downtown Chicago if it were not […] for traffic and the hotel is very close to the highway. It was nice to stay here where parking was free rather than paying to park in the city. Plus we seemed to always get a really great spot. The breakfast was a pretty decent buffet and we were able to try something different each day of our three day stay. My only complaint is that the hotel rents the pool out for swim lessons. We were confronted with a very large class that took up the whole pool and kept coming and going letting in a draft from outside forcing us to give up our swim, which disappointed our kids. Read moreGenuine Hotels.com guest review
"off the beaten track..."
Going cross country we decided to stay a few days in Chicago. Discovered that my hotel choice was 20 miles from Lake Shore Dr in Chicago. Just didn't look that far on the map! When I mentioned this at the front desk, they reminded me our costs would be double in the city. Plus we didn't have to pay to park on site. A wonderful free breakfast, free wi-fi, […] nice indoor pool, and our large semi-separated room are this hotel's best qualities. Also there is a conveniently close and cute shopping/dining area in Elmhurst proper. A TINY bathroom, hard bed, and the distance from Chicago are qualities which were somewhat disappointing. Read moreGenuine Hotels.com guest review
that was greatGenuine Hotels.com guest review
"Nice Family hotel with nice atmosphere and sevices"
I rented 2 suites for fie nights for our family of four, Although I requested 2 interconnecting rooms for extra convenience prior to our travelling day. And our request was fed in the systemy. However upon arrival we were told that such suites are not available. Then by talking to the manager she said that on the next day we"ll be moved to the adjacent […] suite to my kids. Next day the receptionest told us that the adjacent suite will be vacant and we can move upon checkout of the person who was occupying it. After a few minutes she rang us and told us that she made a mistake and the suite will not be given to us. By complaining again to the manager by e-mail, which bounced back and re-emailed after two days, We were given the suite the day before our checkout date with her appologies for what happened although she had given authorisation to her assisstance on the first day of arrival. We did move and the manager was nice enough to grant us late checkout on the day of departure for no extra cost to which we are pleased. The questions that need answer is How can such thing happen when we could see that it is not a peak time? Read moreGenuine Expedia guest review
"Close Enough at a Great Price"
The hotel was great overall and located nicely to downtown (especially at the price). My only issues were that it was a bit dark in the shower adn the iron leaked water all over. Other than that the overall cleanliness was great, the breakfast was typical and the staff was friendly and efficient. A great choice for access to downtown/McCormick Place […] and the airports without a huge price tag. Read moreGenuine Expedia guest review
GOOD LOCATION TO PARKGenuine Hotels.com guest review
"Nice hotel. Nice Price. Nice Staff."
We had a wonderful time here. The staff is exceptional--enjoyably helpful and courteous at all times. The pool was nice (we have a 3 and a 2 year old). Breakfast was good with waffles, a selection of sweets, biscuits and gravy, yogurt, fruit, milk, juice, and coffee. The room was nicely arranged so our family of four could move around and play without […] bumping into things all the time. The only thing we found needed work was the trolley we brought our bags in on. It was very wobbly and it leaned over so far when you pushed it that I think the top of the trolley arrived in our room about 2 minutes before the bottom. :o) But, truly, it was no big deal and we loved our time here. We'll definitely stay here again when we're back in Chicago. (Oh, also, the restaurant across the street provides their room service. The food was good--not great, but good--and it was very plentiful for the price.) Read moreGenuine Expedia guest review
"Excellent nights stay!"
Our room was absolutely fantastic! Loved the comfortable beds and was able to sleep like a baby. Breakfast was a great selection of foods: yogurts, fruits, bagels, waffles, eggs, sausage, ect. Only bad thing: Swimming pool was freezing cold!!!Genuine Hotels.com guest review
"Close to where I need to be."
An enjoyable stay.Genuine Hotels.com guest review
"Comfortable, clean, and friendly"
Stayed only one night, but it was great. Very friendly and helpful staff. The room was clean and comfortable and the complementary breakfast was decent. Great hotel.Genuine Expedia guest review
This hotel was great for the price. It was only 20 minutes from downtown Chicago. The continental breakfast was better than we expected. I would stay again.Genuine Hotels.com guest review
though very unhappy with the fact that I plan online meetings and when arriving at hotel then the internet is down and the answer is that it will be up later....Genuine Hotels.com guest review
The stay was very good and comfortable. The staff was very friendly and helpful. The rooms smelled fresh and was very clean. Overall an excellent hotel.Genuine Hotels.com guest review
"Budget and family friendly hotel"
We booked this hotel for our Chicago stay in late August and was overall very satisfied with the hotel. The rooms were spacious and clean and we liked the kitchenette with refrigerator and microwave. Great for family stay as we had 2 double beds plus sofa bed. Swimming pool and free breakfast big plus. The hotel is about 30 min drive from Chicago so […] keep that in mind if you only want to spend time in downtown Chicago. We took the train but you need to get a shuttle to the station and back as you cannot walk. The neighboorhood does not offer any close by shopping etc.The only restaurant close by is a diner but it was good. Overall great hotel but location is a minus if you want to live very close to Chicago. Read moreGenuine Hotels.com guest review
"Good place, convinient location;"
Good location - you can walk/ drive/ take a shuttle to downtown Elmhurst and get the train to Chicago from there. Room was large and convinient, had a great time!Genuine Expedia guest review
Great location! Room was musty and caused our kid's allergies to really kick in. Beds were not comfortable and felt like we were sleeping on an angle. Breakfast was included and selection not bad.Genuine Hotels.com guest review
"Very comforable for the whole family...."
We came to the hotel as a group for my girl scout troop, to stay at before visiting The Shedd Aquarium the next day. We were very pleased with the customer service, cleanliness of the hotel and the continential breakfast. The only thing I have to complain about was that we had to share the pool with a swim class, and it was under their direction "where" […] we could swim. It was very aggrivating being paying customers and feeling like we were the ones intruding. For that reason I am not sure if I would go there again? Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )