"Hyatt Place Grapevine"
Overall it was very nice. The 24/7 menu is a new thing - be aware that it is not room service. You call to order, and then go pick it up yourself. The food was really fresh. Everything about the place was the consistently good quality we expect from this chain. The only problem we had at all was that the second day, the room was cleaned but our water […] glasses were not replaced/washed. Read moreGenuine Hotels.com guest review
"Good quality in the heart of Grapevine"
The front desk also serves as a mini convenient store and bar,across a small business center. Shuttle service runs every 30 minutes on the hour,make sure you inform the staff to get into schedule. Room cleanliness was also good.Genuine Hotels.com guest review
"Extra Vacation Night"
While on vacation and staying at another facility in the area, we decided to stay one more night in the area, but the hotel we were at was a bit expensive and we didn't need to stay there specifically. We booked the Hyatt Place last minute and couldn't have been happier! We were able to check in early, the room was very comfortable and clean. The king […] bed + pull out sofa was plenty big enough, and we had enough room for the porta-crib (aka pack-n-play provided by the hotel; also very clean). Free parking was very convenient and very close to the hotel. If we travel to the area again, I would not hesitate to stay here again! Read moreGenuine Expedia guest review
I enjoy staying at Hyatt hotels everywhere. I would have rated this room at a five again. But i was given a room right next to elevator and it woke me up a few times that night. Next time i will make sure to change room.Genuine Hotels.com guest review
We were impressed with the quality of this hotel. It was right next to grapevine mall and really nice. I would definitely stay here again.Genuine Hotels.com guest review
Very nice place and staff was very courteous and welcoming.Genuine Hotels.com guest review
"Nice quiet place behind Grapevine Mall"
Enjoyed our stay. Relatively friendly staff with one or two exceptions. Very quiet place, despite other hotels in area. The pool is not as it appears online. Very small. Only two complaints was one person who seemed irritated at front desk when I brought free drink voucher given that same day telling me they do not offer that on that day, but it was […] Monday through Thursday. This same person seemed irritated when ordering 24/7 food service at 7:00 pm on Saturday evening. Breakfast was okay, but was free, so can't be too upset. Read moreGenuine Expedia guest review
"Good for the money"
This is not what I am used to for a Hyatt, but it was good for the money paid. It does not have a hot tub, which sucked but the pool was nice and was never overcrowded like most. The room was ok but seemed very old and run down. The shower head didn't work and the A/C was on it's last leg. It was cooler in the hallways than in our room and the A/C was […] on max, just didn't work good. Overall it was ok but not a place I would go if I wanted to relax in my room. Read moreGenuine Hotels.com guest review
"Fine except breakfast"
The free breakfast was from 7-10. We got down there at 9:30 and there wasn't much left. They took all of the plates with hot food right when we got there and never brought anything back.Genuine Hotels.com guest review
My one nite hotel stay was excellent. Rooms were updated and nice. The only neg. comment I have is the a/c unit was not strong enough to keep the sitting area that was on the opposite side of the room cold. Needs a fan.Genuine Hotels.com guest review
"Super convient location!"
Loved the pool, the room, and breakfast. Loved the yummy breakfast! Delicious complimentary coffee make both my husband and I very happy!Genuine Expedia guest review
"Best service ever!"
The staff made our stay fantastic! Every hotel employee we encountered was friendly and helpful. The room was spacious and comfortable. Loved the 24-hr snacks & shuttle service. And it was great to have a bar right there! We will definitely chose a Hyatt Place property again.Genuine Hotels.com guest review
"Awesome breakfast everyday. Very nice hotel"
Stayed with my family of four. Breakfast alone pays off at least $30-$40 of each day. Very good food. Rooms are very clean and building well kept. Conveniently located in walking distance from the Grapevine Mills. Beds are super soft so it hurts my back (just like many other hotels), but other than that I am completely satisfied.Genuine Hotels.com guest review
"Great Place, Great Location"
For the class of hotels that it's in, Hyatt Place has always stood out amongst the others. Reasonably priced, good quality hotels. My hotel of choice whenever I'm out of town.Genuine Hotels.com guest review
"Nice hotel Close to everything!"
Very good experience. First time traveling without the hubby and felt very safe and taken care of. Wonderful breakfast each morning and small bar for a glass of wine or cocktail of your choice served by friendly staff. Nice clean rooms with free Wi-Fi. Has a pool but did not have the opportunity to use it this trip. Recommended to my daughters in-laws […] and they booked to stay 2 days after I left. Free shuttle service was great to use to airport or to hotels nearby who charge a fortune to park your car just to go for dinner. I can't think of one thing to complain about! Very pleasant experience. Read moreGenuine Expedia guest review
"All the comforts of home"
We had a great stay at this hotel. The rooms were very clean and well equipped for all our needs. The breafast was delcious and hearty. We spent a day by the pool which was supplied with enough seats, towels and even a covered area from the sun. The pool water was clear and clean. So perfect that we changed our plans to go to a winery and just hung […] out there instead. Definitely will stay here again! Read moreGenuine Hotels.com guest review
okGenuine Hotels.com guest review
Great staff, cleanliness and location. Hotel has two room types; one king or two doubles. Double beds are too small to sleep two people. It would be nice if they had a two full/queen bed option to accommodate a family.Genuine Hotels.com guest review
"Central to all we wanted to do"
Staff was so friendly and helpful! Room was larger than most-great space!Genuine Hotels.com guest review
Nice location, nice people and pet friendly. I didn't expect a living room and a bedroom for the price. Well worth it!Genuine Hotels.com guest review
"Would return to stay here in a heart-beat!!"
Very pleased with my stay. The rate for such a well appointed hotel was great! The 24-hour shuttle service to/from the airport and the included breakfast in the hotel rate are great amenities. The staff was quite pleasant and attentive. The room and common areas were very clean, neat, AND comfortable! I would definitely consider staying here when I […] am in town again! Read moreGenuine Hotels.com guest review
"Very nice hotel"
Very nice stay. Great staff and very clean. Enjoyed breakfast, too.Genuine Expedia guest review
"great hotel for area"
Great stay and and very convienent access to all that Grapevine has to offer.Genuine Expedia guest review
"Great hotel for family or the business traveler!"
Great rooms, very comfortable. While i was next to the elevator shaft i was never disturbed by noise outside of the room. The complimentary breakfast was amazing with wonderful options and some variety every morning.Genuine Expedia guest review
Staff could have been more warm and the room smelt funny when we first got there but it was an excellent stay otherwise.Genuine Hotels.com guest review
"Wonderful Night Stay...Above Average Hotel"
Of all the hotels I have stayed at in the past, this one ranks up there as one of the best! The room was beautiful and spacious. The staff was helpful and went out of their way to get us 2 rooms together. The breakfast was above paar for the normal "free breakfast," although not a lot of room to eat. The pool was great, along with having quality pools […] towels that were thick! Wish we could have stayed longer than a night! Read moreGenuine Hotels.com guest review
"Top notch customer service"
The staff at this facility are amazing! From the first day I arrived after a red-eye flight, they promptly picked me up from the airport in their complimentary shuttle, got me into a vacant, cancelled room so I could finally go to sleep @ 6 am, to looking through their lost and found box to see if there was a compatible laptop power cord I could borrow. […] All of this on the FIRST day! From there, they shuttled me to and from the Gaylord Texan Convention Center every day for my convention, every time with a personable and courteous driver. The desk staff was always just as personable and accommodating - it seemed like they fulfilled every request I had and didn't expect anything in return! My room was clean and comfy everyday! The morning breakfast buffet was tasty and a cut above the standard, traditional free breakfast. I felt like I finally hit the hotel jackpot!! I have rarely felt so welcome or at-home away from home as these past 5 days! I will definitely return here in the future if I ever find myself back in or near this area for business again! Commendable job, guys! Read moreGenuine Hotels.com guest review
"Good Stay Grapevine Tx."
Second time in a couple of years still worth it and recommendedGenuine Hotels.com guest review
The sink would not drain. The ac sounded like a freight train. the overall look of the hotel was shabby and worn.Genuine Expedia guest review
"Loved the staff"
Staff was excellent the evening of 4/19 They went out of their way to be extremely helpful.Genuine Expedia guest review
"Overall fairly nice"
Overall it was a nice stay. It was clean, great location & convenient for us. Rooms could be laid out differently to be more spacious. The bathroom & shower room is too cramped.Genuine Hotels.com guest review
"Nice Stay, would recommend"
Nice rooms, enjoyed our stay at the hotel and the staff went over and beyond to find 4 of us transportation to Bill Bob's, what a great time.Genuine Expedia guest review
"A Great Place to stay!!"
We stay in this same Hotel twice a year for the NASCAR races. We love this Hotel as it is super comfortable and easy to get to from the track. The breakfast service is great; lots of choices! We will keep coming back!Genuine Expedia guest review
"Hyatt Place is wonderful"
Great experience. Enjoyed the Hyatt Place service and hospitality. Would stay again.Genuine Expedia guest review
"Don't count on the shuttle!"
I booked this hotel because of it's proximity to the Gaylord. The price was right and they offered free shuttle service to the Gaylord. The challenge was that they changed the shuttle schedule and didn't tell anyone. Getting a cab from this location isn't always dependable so I almost missed my meeting at the Gaylord. When I expressed my dissatisfaction […] at the front desk and told them my dilemma, all I got was a faint..."sorry". NOT CUSTOMER CENTRIC! Read moreGenuine Hotels.com guest review
"Perfectly located, but could use a little work."
Everything wasn't perfect, but we don't expect that. What was nice is that when things went a little wrong, the staff was cheerful and helpful and eager to make things right. That, to me, is almost as good as perfect. Couple of constructive criticisms: - Calling and ordering from the on-site restaurant, make sure to get the order correct. An electronic […] ordering system (text or email) would be great to cut down on mistakes and omissions. - Please clean out and replace all dry cereals in breakfast bar DAILY. Ants are a bad sign. - We were disappointed that the pool was not only outdoors, but also unheated. We would have liked to enjoy the pool with our children in March, but it was still way too cold. Having said that, the location of this hotel couldn't have been any better. We were there to visit LegoLand Discovery and the aquarium. Read moreGenuine Expedia guest review
The hotel was very nice, I really recommended it, service was great and the breakfast was delicious.Genuine Hotels.com guest review
Price of Hotel was right. Close to airport and event we were attending. Breakfast area a little small, but are needs were met. Would not hesitate staying here again.Genuine Hotels.com guest review
Made a call to my room to make sure everything was to my liking. Will stay again when in the grapevine area.Genuine Hotels.com guest review
"Clean and modern"
I liked the modern decor and the buit-ins. Complimentary breakfast was a nice touch with breakfast sandwiches along with fruits, yogurts, breads, etc. One thing I didn't like was the fan noise level from in-room AC unit. Luckily it was a cold night so AC wasn't needed so we turned it off.Genuine Hotels.com guest review
"Not what I expected"
While this place has a good location, our room was in serious need of some repairs. The towel ring, for instance, was pulling out of the wall. In addition, the AC never really cooled down and, with temperatures in the 70s, made for an uncomfortable night. We won't be returning.Genuine Hotels.com guest review
During my three day stay, I never heard a sound from another room, a door slam, or the airplanes flying into DFW. This is a family friendly hotel though so expect lots of sometimes unruly-kids at breakfast, in spite of parents right there!Genuine Hotels.com guest review
Friendly staff, large and comfortable room, nice reception/breakfast area.Genuine Expedia guest review
Staff was great. Very nice room. Loved it Breakfast was goodGenuine Hotels.com guest review
Excellent service!!!Genuine Hotels.com guest review
I loved everything about it. I missed having a microwave in my room.Genuine Expedia guest review
"Great family hotel"
Nice hotel, staff was extremely polite and helpful. This hotel is across the street from Grapevine Mills mall. Great location for shopping.Genuine Expedia guest review
"Pretty good stay overall"
The hotel was clean and the room was very comfortable. The front desk staff was friendly when we first arrived; however, one young lady was a little annoyed when I asked her to fix an issue. When we left the first day to go to a movie, we returned, and the sink was filled with water and would not unplug. I let the the young lady at the front desk know […] and she acted irritated. We also thought there would be a DVD player in the room (as stated on the website), but it was just hookups. The hookups are very convenient, we just didn't realize we needed our own equipment. The breakfast had a variety of food, but the coffee was completely empty when we got there and it was only 8:30am. Overall a nice stay, just a few occurrences. Read moreGenuine Hotels.com guest review
Enjoyed it very much.Genuine Hotels.com guest review
"Clean and convenient"
We were very pleased with our stay. We weren't there except for evening and morning so can't address the daytime experience but will say it is convenient to shopping, restaurants and the sports facilities we visited. The room was comfortable and very clean. We would definitely stay again if our activity/events are located in the area. The breakfast […] was a pleasant surprise after experiences at other hotels that provide breakfast. Nice place! Read moreGenuine Hotels.com guest review
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