Grand Plaza Hotel - Guam (all)

It was very minimal, beds, TV, lamp, chairs. table. No real place to unpack your things. No toiletries to say. Bring your own. You get a large towel and a washcloth. If they go to the beach with you they may charge you for their use outside the hotel. Lots of places to eat. close to the beach. Noisy at night. The bed was fine nothing to write home about. […] The maid came every day. Read more

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Genuine Hotels.com guest review

I was not impressed with the hotel in the least! Linens are dirty, they dont wash the comforters! The bed sheets had stains. I had to ask to have my sheets changed. The overall maintainence of the hotel was not at all how it appears in photos. The air barely cooled the room. Im not sure if it was allowed but the buliding always smelled of tabacco smoke! […] The fridge was dirty, the floor was filthy! the bathroom was the cleanest area and even that was annoying. It seemed as if they took a tub too large for the area and cut it to fit what use to be a shower so everytime you bathed the bathroom flooded! There was no coffee pot or Microwave. The "laundry" ate my clothes! When i went to eat breakfast the bread was stale and moldy! The only reason i didnt check out the next day was because we couldnt find another available hotel! Read more

Genuine Hotels.com guest review

An older hotel, not a new modern 5 star but comfortable and clean. Great location, not on the beach but central located between shopping and a short walk to the beach, directly across the road. Do not waste your money on the included breakfast, if you do you get a micro waved sandwich, or depending on the girl working in the morning you may also get […] a bowl of cereal. Read more

Genuine Expedia guest review

Hotel was old but room was clean but in need of upgrading. For the price it was an acceptable stay for one night. The staff was very pleasant.

Genuine Expedia guest review

Affordable place to stay in best location for the money. Although an older location, the hotel was kept very clean. Staff was very friendly. Coffee bar and convenience store on location and free wifi!!!

Genuine Hotels.com guest review

This was an amazing place. If one is not going to stay in hotel all day and lay at the beach this is perfect. So many places to go near the hotel, shopping, malls, KMART open all night. Hotel shuttle for extra money not so bad. The staff was amazing and very gracious. Close to everything I wanted and needed and especially the beach. I would definitely […] stay there again. Read more

Genuine Hotels.com guest review

Clearly not a five star hotel but as the least expensive hotel listed on Expedia in Guam for the night I was there, I cannot complain. Like others have said, the hallway and especially the stairwell carpet is absolutely filthy but my room had a wood floor which was much preferable, easy to maintain and keep clean which it was. The swimming pool is clearly […] old and the pool furniture is in terrible condition. The location of the hotel is quite good - it's about two blocks to a great public beach. There's a great Thai restaurant a block away with a great lunch buffet; highly recommended. Overall, if all you want is a good place to rest at night and you're not spending your time at the hotel, it's totally acceptable. if you're concerned about amenities and the look of the lobby, etc. better to look elsewhere. The front desk staff was also very friendly. The hotel is about 2 miles from the airport. Read more

Genuine Expedia guest review

Our stay, 2 rooms, was supposed to be for 1 day but we wanted to extend it for 2 more days as we found the place close to a lot of areas. The front desk denied us with the same rate but instead told us to rebook ourselves through the internet if we wish to avail of the same rate. This approach did not please me. What also did not please me was the unavailability […] of the internet access in the rooms. It should had been added to the rate as internet fee is not that expensive. Read more

Genuine Expedia guest review

The staff were very friendly and the hotel is clean. But it is old and needs remodeled. We enjoyed the pool (no one else uses it), but the deck and lawn furniture leave much to be desired. The beach is a 10 minute walk and was not crowded and very beautiful. Since we have a toddler we have realized that we can't skimp on hotel accommodations anymore...we […] need to spend the money and get a nicer place since we are there so much! With the local transportation system the location is convenient. We would not stay here again and we have stayed at a lot of low budget hotels. We were one of the few western tourists we saw, Guam is very popular with Asians. So there are many Asian restaurants and everything is in English and Japanese. Read more

Genuine Expedia guest review

The hotel was "average" in appearance and comfort. At $69 per night, I suppose I can't complain much. Lobby had a strange, sanitary or industrial odor. No sundry store in the hotel itself but an ABC convenience store was located adjacent to the hotel building. There was a barber shop on the ground floor in the lobby and a massage/therapy spa located […] on the 2nd floor of the hotel. A small business center is located on the 2nd floor but I did not use it. A chinese restaurant is located on the premises that serves lunch and dinner. There are two other restaurants located on the ground floor; one serving breakfast items, sandwiches, ice cream, smoothies; and the second serving Japanese cusine (lunch and dinner). Read more

Genuine Expedia guest review

The only thing that was awful about this hotel was the WiFi... I had to leave my room and sit in the middle of the hallway to receive a strong enough signal. Everything else was as expected for a hotel with such a low rate.

Genuine Expedia guest review

The location is the only plus of this hotel. The room smelled of smoke and was very shabby. The bathroom was downright disgusting. The tub was dirty and looked like it was early on in a restoration. The caulking was peeling around the edges and it was in generally poor condition. It was bad to the point that I really didn't want to use it and the problems […] weren't things that housekeeping could just come and clean up. The room was in serious need of actual work. I was told that because the hotel was fully booked and I checked in so late, they "upgraded" me to a three person room which was simply a double with a beat-up roll away crammed in as well. The lobby also smelled bad and if you were unlucky enough to have to park on the second level of the parking garage, you should bring a flashlight and not plan on leaving early in the morning. My wife was locked in until the front desk called several times for someone to unlock it. Overall, a very dissatisfying experience. Read more

Genuine Expedia guest review

This was the first real bad experience for me. The chair fell apart when I leaned back on it, the bed did not have proper fitted sheets, the TV set was Jurassic equipment, limited channels, movie channel had to be called in, no A/C in elevators, hallways. Bathroom had not soapdish, pillows were like rocks, towels had to be requested. However, the front […] desk had great people though. Read more

Genuine Hotels.com guest review

Good location, BAD room quality. The bed was like a prison mattress. People were shouting and running around outside the room from midnight to four in the am and the pool closes at 6 pm. The breakfast that you can purchase is this little cafe downstairs that offers 3 choices of old food nastiness that is reserved for hotel guests.

Genuine Hotels.com guest review

comfort room needs renovation. Also, change the air condition to a newer model, silent type.

Genuine Hotels.com guest review

it's great location for those who would like to shop at high end stores like DFS... near the beach and the church... just good location for new comers in Guam.

Genuine Hotels.com guest review

it has the best location in guam... everywhere is a 5 minute walk away...

Genuine Hotels.com guest review

非常不錯

Genuine Hotels.com guest review

良かった点はスタッフの４人中３人はとても親切で丁寧でした。それにロケーションは中心地まで歩いてすぐだし、１階にストアが入っているので良かったです。困った点はバスタブ角度が悪く、縁をつたって水がフロア側に漏れてしまったところと、部屋の広さの割に無駄な家具が多く仕様が悪かったです。あと、エアコンが日本の家庭用タイプが窓の下についているので、冷気がすぐに下に溜まり、ベットの高さでも暑いと感じました、それにベランダがないので水物は干せないです。日本から持って行ったほうがいいのは、スリッパと、ボディソープとシャンプー＆コンディショナー、ハブラシです。

Genuine Hotels.com guest review

酒店位置便利 楼下既有ABC Store 对街即有Subway及Burger King 此外步行5-10分钟即可至DFS , Tumon Sands Plaza , JP Store。可提供出租预定，接送服务，需另付费。酒店老旧，客房内处桌椅，床铺，一次性洗漱用具， 无任何其他设施。盥洗室花洒水压太大，地面容易积水，床铺铺盖陈旧。

Genuine Hotels.com guest review

日本人の女性がフロントに居て親切に応対してくれる

Genuine Hotels.com guest review

ﾁｪｯｸｲﾝの際にﾌﾛﾝﾄで、「50ドルを払ってください、アウト時にお返しします」とのことでした。私は、ｶｰﾄﾞ決済をしているので、なぜですか？と聞くと他のお客様も同様とのことでした。でも考えられないので払う義務はないというと、他のｽﾀｯﾌの対応も同じでした。散々もめたあげく、今回は特別によいです。とのことでした。Hotels.comでは、この保証金は、当たり前のことなのでしょうか？ｸﾞｱﾑには、年4度ほど行き、このﾎﾃﾙも何度も利用していますが、こんなことは、初めてで、最悪の気分にさせられました。今後も同じなのでしょうか？当然ですが、2度と利用しません。

Genuine Hotels.com guest review

服务质量差,卫生条件脏乱差

Genuine Hotels.com guest review

設備自体がかなり古かったがスタッフの対応は良かった。

Genuine Hotels.com guest review

すたっふは、日本語のわかり良かったと思います。 今回の部屋は4階でした、防音システムがなっておらず、深夜までカラオケの騒音に悩まされ、 とても睡眠できる状態では、ありませんでした。 又、朝食付きでしたが、朝8時からということでした。 一般的に、ﾀﾞｲﾋﾞﾝｸﾞとかの、ﾋﾟｯｸｱｯﾌﾟは、7：30頃です。 結局ほかで食べるしかありませんでした。 ただ朝食付きとだけでなく、時間も明記すべきだと思う。

Genuine Expedia guest review

汚い、臭いです。 二度と利用しません。 ロケーションのみ良いと思います。 グアムにもこんなホテルがあるんですね。

Genuine Expedia guest review

格安ホテルなのでそれを理解して割り切って利用すれば問題ないです。 すぐそばにABCストアがあって近くにバーガーキングがあって不便しませんでした。 バス停もそばにあって、空港までのタクシー代も１５ドルですので交通の便も問題無しです。

Genuine Expedia guest review

면세점과 가까워서 버스로도 가기도 하지만, 걸어가기도 편한 곳에 있어요. 현지인들이 가격때문에 주로 이용하는 K마트도 가까워요. 호텔시설이 오래되었지만, 실용적으로 이용하기는 좋았어요. 투숙객들에게 wifi가 무료예요. 프런트 데스크에 문의해서, wifi비번을 눌러서 들어가면 되요. 비번은 대소문자 구분 되니까, 직원이 적어주는대로 들어가셔요.

Genuine Hotels.com guest review

今までGUAMには１０回以上行っていますが、一番レベルの低いHOTELと感じました。 フロントスタッフに託したメッセージはきちんと伝えられず、友人が託したお土産も前日に届いていて取りに行ったにも関わらず、預かっていないと言われ、出発日当日再度取りに行き、２人目のスタッフがようやく出してくる状態。 バスルームはすぐに詰まり、依頼修理後その清掃もされておらず、室内には以前の宿泊者の残したゴミも落ちている状態。 このHOTELはバケーションで利用の皆さんにはお勧め出来ません。

Genuine Expedia guest review

建物は古いです。お部屋はわりと広めでしたが小汚い。冷蔵庫が古さのあまり、直接入れるのをためらいビニール袋を敷いて入れました。バスタブに髪の毛が1本。バスタオルはモコモコで気持ち良かったです。朝食付きプランでしたが5ドルくらいのセットメニューで数点から選べます。クラブサンドを選びました。写真ではパン表面が焼いてありますが出てきたのは焼いてませんでした。味はおいしかったです。飲み物も選べました。DFSへは徒歩で行けますが毎日だとちょっと疲れてしまいました。DFSからの無料バスはグランドプラザはなく、その先のホテルから徒歩で戻りました。

Genuine Expedia guest review

友達に会いに行き友達の店で一人で飲むのでロケーションは最高！！！

Genuine Expedia guest review

今回は乗継の関係で泊りました。夜中に到着 同日１９時のフライトの為。その旨連絡しておいたので夜中でも問題なくチェックイン。フロントやスタッフのおじさんも笑顔で接客してくれます。部屋は古いので仕方ないですが掃除はされていて他のホテルの書き込みを見ると虫とか汚いとか。。それを避けて。。。ここは料金も安いので値段の割にはとても良かったです。建物は古いしそういう意味では汚いのでリゾート気分は無いです。朝時間潰しに買い物に行くには赤いバスのバス停がホボ目の前で便利です。日本語対応してるデスクの女性はとても親切で驚きました。ラナイが無い部屋でしたので喫煙は玄関外へ出るのが不便ですが。。。空港からタクシーで行ったのですが問題なく連れて行ってくれました。１６ドルでした。夜中だし荷物もあったから２０ドル払いま […] した。また機会があれば泊まってみようと思いました。 Read more

Genuine Expedia guest review

色々と困った事もありましたが、立地(うるさくないし、不便さはない)、料金ともに満足できました。安く、その分長く滞在したい思う私にとっては、特に不満はありません。 フロントの方も皆さん愛想が良いし、英語が聞き取れないと何度もゆっくり説明してくれます。

Genuine Expedia guest review

お店がいっぱいある所と違い夜が静かでよかった。コンビニやハンバーガーショップがあり、砂浜までも近く、地元の方が利用する低価格のレストランが近くにあり、便利で格安に滞在できます。バス亭も近くにあり、どこに行くのも便利でした。ホテルには日本人スタッフもいるので何の不自由もありませんでした。

Genuine Hotels.com guest review

ショッピングにお金を回したいのなら、いいかも。

Genuine Expedia guest review

食事に行ったり、買い物（デユーティフリーとか）に行ったりするのに便利な場所にある。価格的にとてもリーズナブルなので、若いカップルとかにはおすすめ！

Genuine Expedia guest review

スタッフの対応がよかった

Genuine Expedia guest review

휴양 및 쇼핑, 대중교통을 위해 좋은 위치, 24시간 자상하게 대해주는 치절한 직원

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

いつもクイーンサイズの部屋を利用しています。グアムに行くときは、ほとんどグランドプラザを利用しています。 １ＦにＡＢＣストアーとカフェ（ヴェリーベリー）があり、朝食や温かいコーヒーの調達も楽にできます。プールは少しせまいですが、悪くはありません。 ただし、２Ｆにあるスパはご利用をお勧めしません。中国の方が施術されますが、カードを使用すると10％余分にチャージされます。私たち二人で行った際には、友達を携帯で呼び出して来たら手も洗わず施術されたのにはびっくりでした。クレームも多いようです。 立地条件はいいと思います。ＤＦＳやプラザなどまで歩いてすぐです。目の前に警察もあります。値段もそんなに高くないのに、ホテルのスタッフは感じがいいです。

Genuine Expedia guest review

部屋の電話とテレビが壊れていて使用できず、修理を依頼しましたが滞在中には直りませんでした。 おかげでモーニングコールもできませんでしたが、フロントに申し出ると朝ノックしに来てくれたのでそこは評価します。 洗面所の電気が切れかかっておりこれもメンテナンスを依頼しましたが、そもそもチェックイン前に清掃スタッフが気付かなかったのかと・・・ 格安ホテルなので期待はしていませんでしたが、最低限の整備ができていなかった点でお勧めできません。

Genuine Hotels.com guest review

這家飯店的好處是地點方便...只是不在海邊....房間浴室差了點

Genuine Hotels.com guest review

・よかった点 飲食店が近くにある 料金 フロントの対応 空港送迎 ・気になった点 エアコンがうるさい 壁が薄いので隣の人の声・音がする セキュリティ面

Genuine Hotels.com guest review