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  • Grand Plaza Hotel
  • All hotels in Guam (all), Guam
All hotels in Guam (all), Guam
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1 room,  2 adults 
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Room 1:

Grand Plaza Hotel - Guam (all)

13.508629, 144.804485
2.5 stars
Tumon Bay Guam, 1024 Pale San Vitores Road, Tamuning, 96913 Guam ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $99
available on 05/26/13
Price Match Guarantee
2.9 44 5

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    Landmarks near Grand Plaza Hotel

    • Tumon Sands Plaza Hotels - Tamuning 190 yards
    • Tumon Beach Hotels - Tamuning 660 yards
    • Underwater World Hotels - Tamuning 700 yards
    • DFS Galleria Hotels - Tamuning 720 yards
    • The Plaza Hotels - Tamuning 820 yards
    • All landmarks in Tamuning

    Nearest hotels to Grand Plaza Hotel

    • Hyatt Regency Guam
      4.0 stars
      280 yards from Grand Plaza Hotel - Tamuning
    • Pacific Bay Hotel
      2.5 stars
      530 yards from Grand Plaza Hotel - Tamuning
    • OUTRIGGER GUAM RESORT
      2.0 stars
      540 yards from Grand Plaza Hotel - Tamuning
    • Fiesta Resort Guam
      3.5 stars
      560 yards from Grand Plaza Hotel - Tamuning
    • Holiday Resort Guam
      3.5 stars
      570 yards from Grand Plaza Hotel - Tamuning

    Top Hotels in Tamuning

    • Sheraton Laguna Guam Resort
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    Nearby 2 Star hotels Tamuning

    • Palmridge Inn
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    • See all Tamuning Hotels with Internet Access
    • Tumon Bel-Air Serviced Apartment
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    • Bayview Hotel Guam
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    • Oceanview Hotel & Residences
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    • Guam Reef & Olive Spa Resort
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    • Starts Guam Resort Hotel
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    • Aurora Resort & Spa
      3.5 stars
      3.3 from 36 guest ratings
      "Older Hotel, Incredible Bay Views" Reviewed by a Hotels.com guest on Feb 8, 2013

      While the hotel is older and could use an update, the views of the bay and sunset stole the show! I had read the reviews and basically expected the hotel to be older and the views to be awesome...both are true but you really have to experience the views for yourself. I wish the cleaning staff had done a little more (made beds, etc) but maybe because I had my luggage on the beds they didn't touch the beds. The hotel was VERY quiet...I rarely saw other guests during my 2 night stay. I think it would be an excellent place for a quiet, romantic getaway. The price was the lowest I saw of any beachfront property so, I was pleased with my decision to stay at Aurora. I had been worried about the internet having read some other negative reviews...I paid $10/day for internet and it worked well for me.

    • Tumon Bay Capital Hotel
      3.0 stars
      2.8 from 44 guest ratings
      Reviewed by a Hotels.com guest on Jan 14, 2013

      This guest did not leave a comment.

    • Royal Orchid Guam Hotel
      4.0 stars
      2.9 from 77 guest ratings
      Reviewed by a Hotels.com guest on Nov 24, 2012

      This guest did not leave a comment.

    • Days Inn Guam-Tamuning
      3.0 stars
      3.5 from 29 guest ratings
      "" Reviewed by a Hotels.com guest on Aug 12, 2012

      Great value. Room was clean and bug free. Shuttle service was quick and on site rental car service a plus. Street side of hotel did have significant road noise. Staff was fantastic.

    • Hotel Santa Fe Guam
      3.0 stars
      3.3 from 75 guest ratings
      "bad wifi" Reviewed by a Hotels.com guest on Jul 22, 2012

      the wifi signal is very bad. Sometimes fail to find the hot spot.

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    Overview of Grand Plaza Hotel - Tamuning

    Location.
    Conveniently near the airport, Grand Plaza Hotel is in Tamuning (Tumon), close to Tumon Sands Plaza, Tumon Beach, and Underwater World. Also nearby are DFS Galleria and The Plaza.

    Hotel Features.
    Grand Plaza Hotel has a full-service spa and an outdoor pool. High-speed (wired) Internet access is available in public areas (surcharges apply) and a computer station is located on site. This Tamuning hotel offers a restaurant and a coffee shop/café. The staff can provide currency exchange and cell phone/mobile rentals. Additional amenities include spa services, multilingual staff, and gift shops/newsstands. For a surcharge, guests receive transportation including a roundtrip airport shuttle (available on request) and an area shuttle within 5 mi. This is a smoke-free property.

    Guestrooms.
    The 124 air-conditioned guestrooms at Grand Plaza Hotel include safes and windows that open. For a surcharge, guests can use the in-room wired high-speed Internet access. Televisions are equipped with cable channels and pay movies. Bathrooms offer shower/tub combinations and complimentary toiletries. In addition, amenities available on request include microwaves, in-room massages, and hair dryers. Housekeeping is offered daily.

    Image of Grand Plaza Hotel, Guam (all)
    2.9 out of 5 Fair (44 reviews)
    (Neighborhood average 3.5)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    An older hotel, not a new modern 5 star but comfortable and clean. Great location, not on the beach but central located between shopping and a short... walk to the beach, directly across the road. Do not waste your money on the included breakfast, if you do you get a micro waved sandwich, or depending on the girl working in the morning you may also get a bowl of cereal. by John  from X Pat, South Korea on 07/10/12

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $99
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard Room - Partial Oceanview

    Connecting Family Room

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • Minimum Spring Break check-in age is 18 years old.
      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Check-in time starts at: 2 PM
    • Minimum check-in age is: 18
    • Minimum guest age is: 18
    • Check-out time is: noon
    • Early departure fee charged
    • Noise-free rooms not guaranteed
    • American Express
    • MasterCard
    • Visa

    • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • All guests staying in hotel guestrooms must be registered with the hotel.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.

    Amenities

    • General
    • Coffee shop or café
    • Designated smoking areas
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Restaurant
    • Shopping on site
    • Smoke-free property
    • Suitable for children
    • Swimming pool - outdoor
    • See more facilities
      • Air-conditioned public areas
      • Area shuttle (surcharge)
      • Computer station
      • Free outdoor parking
      • Grocery/convenience store
      • Number of floors - 6
      • Shopping center shuttle (surcharge)
      • Smoke-free property (fines apply)
      • Total number of rooms - 124
      • Wired (high-speed) Internet access - surcharge
    • Rooms (all rooms include)
    • Complimentary toiletries
    • Electronic/magnetic keys
    • Hair dryer (on request)
    • In-room massage available
    • In-room safe
    • Iron/ironing board (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Television
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Extra towels/bedding
      • Microwave (on request)
      • Pay movies
      • Phone
      • Private bathroom
      • Refrigerator
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
    • Services
    • Breakfast available (surcharge)
    • Cell phone/mobile rental
    • Currency exchange
    • Full-service health spa
    • Hair salon
    • Massage - spa treatment room(s)
    • Multilingual staff
    • Parking garage
    • Safe-deposit box at front desk
    • Spa services on site
    • View more services
      • Airport transportation (surcharge)
    • Business & Event
    • 24-hour front desk
    • Dry cleaning/laundry service
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Watabe Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only.

    Verry Berry - Overlooking the city, this café serves breakfast and lunch. Some meals may not be served daily.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Bicycle rentals nearby
    • Bowling alley nearby
    • Bungee jumping nearby
    • Ecotours on site
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf - miniature nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Parasailing nearby
    • Personal motorized watercraft on site
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Scuba diving nearby
    • Skydiving nearby
    • Snorkeling nearby
    • Surfing/boogie boarding nearby
    • Swimming on site
    • Water skiing nearby
    • Windsurfing nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: between USD 6 and USD 16 per person (approximately)
    • Fee for in-room high-speed Internet (wired): USD 5 per stay (rates may vary)
    • Fee for high-speed Internet (wired) in business center: USD 5.00 per stay (rates may vary)
    • Airport shuttle fee: USD 18 per vehicle (one way)
    • Deposit: USD 50.00 per stay (for stays between 1 January - 31 December)
    • Early check-in fee: USD 35.00
    • Late check-out fee: USD 35.00
    • In-room microwave fee: USD 10 per stay
    • In-room safe fee: USD 5 per stay
    • Safe fee: USD 5 per stay
    • Additional towels/sheets fee: USD 3 per night
    • Rollaway bed fee: USD 25 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum Spring Break check-in age is 18 years old.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    All hotels in Guam (all), Guam
      of
    13.508629, 144.804485
    Hotel coordinates:

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    Area map

    A short guide to Tumon

    Located on the west coast, Tumon is Guam’s tourist center. Often called “the Paris of the Pacific,” Tumon has luxury and mid-scale shops—one of the shopping centers even has the world’s largest tunnel aquarium. The white sandy beaches and turquoise waters of the bay are enclosed by a long coral reef, creating a gentle pool that is perfect for swimming, fishing, and snorkeling. Choose from a variety of restaurants and enjoy nightlife that ranges from jazz and rock n’ roll clubs to karaoke.

    see all hotels in Guam (all)

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Tumon Sands Plaza - 200 yards
    • Tumon - 400 yards
    • Tumon Beach - 700 yards
    • Underwater World - 700 yards
    • DFS Galleria - 700 yards
    • Tumon - 800 yards
    • The Plaza - 800 yards

    1.0 - 3.0 mi

    • Guam A.B. Won Pat Intl. Airport (GUM) - 1.1 miles
    • Micronesia Mall - 1.2 miles
    • Two Lover's Point - 1.8 miles
    • Tamuning - 2.5 miles
    All hotels in Guam (all), Guam
    Reviews
    • All (44)
    • Business (5)
    • Romance (1)
    • Family (5)
    • Friends (1)
    • Other (32)
    2.9 / 5
    Fair

    Score breakdown (from 44 reviews)

    • 5.0
      (3)
    • 4.0
      (9)
    • 3.0
      (19)
    • 2.0
      (6)
    • 1.0
      (7)

    Average rating for:

    • Cleanliness
      2.7
    • Service
      3.3
    • Comfort
      2.7
    • Condition
      2.4

    Reviews: Overall

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "on a budget hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    It was very minimal, beds, TV, lamp, chairs. table. No real place to unpack your things. No toiletries to say. Bring your own. You get a large towel and a washcloth. If they go to the beach with you they may charge you for their use outside the hotel. Lots of places to eat. close to the beach. Noisy at night. The bed was fine nothing to write home about. […] The maid came every day. Read more
    Genuine Expedia guest review
    Other trip
    Feb 8, 2013
    AJ
    US

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Oct 2, 2012
    A Traveller
    US

    Grand Plaza Hotel - Guam (all)
    2.0 / 5
    Fair
    "Not impressed"

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      1.0
    I was not impressed with the hotel in the least! Linens are dirty, they dont wash the comforters! The bed sheets had stains. I had to ask to have my sheets changed. The overall maintainence of the hotel was not at all how it appears in photos. The air barely cooled the room. Im not sure if it was allowed but the buliding always smelled of tabacco smoke! […] The fridge was dirty, the floor was filthy! the bathroom was the cleanest area and even that was annoying. It seemed as if they took a tub too large for the area and cut it to fit what use to be a shower so everytime you bathed the bathroom flooded! There was no coffee pot or Microwave. The "laundry" ate my clothes! When i went to eat breakfast the bread was stale and moldy! The only reason i didnt check out the next day was because we couldnt find another available hotel! Read more
    Genuine Hotels.com guest review
    7 night family trip in Sep 2012
    A Traveller
    US

    Grand Plaza Hotel - Guam (all)
    4.0 / 5
    Excellent
    "A comfortable room."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    An older hotel, not a new modern 5 star but comfortable and clean. Great location, not on the beach but central located between shopping and a short walk to the beach, directly across the road. Do not waste your money on the included breakfast, if you do you get a micro waved sandwich, or depending on the girl working in the morning you may also get […] a bowl of cereal. Read more
    Genuine Expedia guest review
    Other trip
    Jul 10, 2012
    John
    US

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "Nice location but old hotel"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Hotel was old but room was clean but in need of upgrading. For the price it was an acceptable stay for one night. The staff was very pleasant.
    Genuine Expedia guest review
    Other trip
    Feb 23, 2012
    A Traveller
    US

    Grand Plaza Hotel - Guam (all)
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Affordable place to stay in best location for the money. Although an older location, the hotel was kept very clean. Staff was very friendly. Coffee bar and convenience store on location and free wifi!!!
    Genuine Hotels.com guest review
    17 night trip with friends in Sep 2011
    A Traveller
    US

    Grand Plaza Hotel - Guam (all)
    5.0 / 5
    Outstanding
    "Grand Plaza in Guam"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    This was an amazing place. If one is not going to stay in hotel all day and lay at the beach this is perfect. So many places to go near the hotel, shopping, malls, KMART open all night. Hotel shuttle for extra money not so bad. The staff was amazing and very gracious. Close to everything I wanted and needed and especially the beach. I would definitely […] stay there again. Read more
    Genuine Hotels.com guest review
    2 night trip in Jun 2011
    Cynthia
    US

    Grand Plaza Hotel - Guam (all)
    4.0 / 5
    Excellent
    "Value for the money"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Clearly not a five star hotel but as the least expensive hotel listed on Expedia in Guam for the night I was there, I cannot complain. Like others have said, the hallway and especially the stairwell carpet is absolutely filthy but my room had a wood floor which was much preferable, easy to maintain and keep clean which it was. The swimming pool is clearly […] old and the pool furniture is in terrible condition. The location of the hotel is quite good - it's about two blocks to a great public beach. There's a great Thai restaurant a block away with a great lunch buffet; highly recommended. Overall, if all you want is a good place to rest at night and you're not spending your time at the hotel, it's totally acceptable. if you're concerned about amenities and the look of the lobby, etc. better to look elsewhere. The front desk staff was also very friendly. The hotel is about 2 miles from the airport. Read more
    Genuine Expedia guest review
    Other trip
    Mar 29, 2011
    marc
    US

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "Why the need for a rebooking thru the internet?"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    Our stay, 2 rooms, was supposed to be for 1 day but we wanted to extend it for 2 more days as we found the place close to a lot of areas. The front desk denied us with the same rate but instead told us to rebook ourselves through the internet if we wish to avail of the same rate. This approach did not please me. What also did not please me was the unavailability […] of the internet access in the rooms. It should had been added to the rate as internet fee is not that expensive. Read more
    Genuine Expedia guest review
    Business trip
    Oct 14, 2010
    Raul B
    US

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "you get what you pay for..."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    The staff were very friendly and the hotel is clean. But it is old and needs remodeled. We enjoyed the pool (no one else uses it), but the deck and lawn furniture leave much to be desired. The beach is a 10 minute walk and was not crowded and very beautiful. Since we have a toddler we have realized that we can't skimp on hotel accommodations anymore...we […] need to spend the money and get a nicer place since we are there so much! With the local transportation system the location is convenient. We would not stay here again and we have stayed at a lot of low budget hotels. We were one of the few western tourists we saw, Guam is very popular with Asians. So there are many Asian restaurants and everything is in English and Japanese. Read more
    Genuine Expedia guest review
    Other trip
    Oct 8, 2010
    A Traveller
    US

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "A pretty good value in Tumon for the budget minded traveler"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel was "average" in appearance and comfort. At $69 per night, I suppose I can't complain much. Lobby had a strange, sanitary or industrial odor. No sundry store in the hotel itself but an ABC convenience store was located adjacent to the hotel building. There was a barber shop on the ground floor in the lobby and a massage/therapy spa located […] on the 2nd floor of the hotel. A small business center is located on the 2nd floor but I did not use it. A chinese restaurant is located on the premises that serves lunch and dinner. There are two other restaurants located on the ground floor; one serving breakfast items, sandwiches, ice cream, smoothies; and the second serving Japanese cusine (lunch and dinner). Read more
    Genuine Expedia guest review
    Business trip
    Oct 7, 2010
    A Traveller
    US

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "Normal, budget hotel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The only thing that was awful about this hotel was the WiFi... I had to leave my room and sit in the middle of the hallway to receive a strong enough signal. Everything else was as expected for a hotel with such a low rate.
    Genuine Expedia guest review
    Business trip
    Oct 7, 2010
    A Traveller
    US

    Grand Plaza Hotel - Guam (all)
    1.0 / 5
    Poor
    "Emphatically "NO""

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    The location is the only plus of this hotel. The room smelled of smoke and was very shabby. The bathroom was downright disgusting. The tub was dirty and looked like it was early on in a restoration. The caulking was peeling around the edges and it was in generally poor condition. It was bad to the point that I really didn't want to use it and the problems […] weren't things that housekeeping could just come and clean up. The room was in serious need of actual work. I was told that because the hotel was fully booked and I checked in so late, they "upgraded" me to a three person room which was simply a double with a beat-up roll away crammed in as well. The lobby also smelled bad and if you were unlucky enough to have to park on the second level of the parking garage, you should bring a flashlight and not plan on leaving early in the morning. My wife was locked in until the front desk called several times for someone to unlock it. Overall, a very dissatisfying experience. Read more
    Genuine Expedia guest review
    Other trip
    Sep 29, 2010
    Mike R
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Grand Plaza Hotel - Guam (all)
    1.0 / 5
    Poor
    "Grand Plaza, Tumon Guam"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    This was the first real bad experience for me. The chair fell apart when I leaned back on it, the bed did not have proper fitted sheets, the TV set was Jurassic equipment, limited channels, movie channel had to be called in, no A/C in elevators, hallways. Bathroom had not soapdish, pillows were like rocks, towels had to be requested. However, the front […] desk had great people though. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2012
    A Traveller
    AU

    Grand Plaza Hotel - Guam (all)
    2.0 / 5
    Fair
    "Nothing Grand about this Plaza."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    Good location, BAD room quality. The bed was like a prison mattress. People were shouting and running around outside the room from midnight to four in the am and the pool closes at 6 pm. The breakfast that you can purchase is this little cafe downstairs that offers 3 choices of old food nastiness that is reserved for hotel guests.
    Genuine Hotels.com guest review
    4 night trip in Mar 2012
    A Traveller
    AU

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "value for money"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    comfort room needs renovation. Also, change the air condition to a newer model, silent type.
    Genuine Hotels.com guest review
    4 night trip in Mar 2012
    A Traveller
    PH

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    it's great location for those who would like to shop at high end stores like DFS... near the beach and the church... just good location for new comers in Guam.
    Genuine Hotels.com guest review
    4 night trip in Mar 2012
    A Traveller
    AU

    Grand Plaza Hotel - Guam (all)
    4.0 / 5
    Excellent
    "best location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    it has the best location in guam... everywhere is a 5 minute walk away...
    Genuine Hotels.com guest review
    3 night family trip in Jun 2011
    tyron c
    PH

    The following reviews were posted by Hotels.com guests from other countries

    Grand Plaza Hotel - Guam (all)
    4.0 / 5
    Excellent
    "連房很方便"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    非常不錯
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Fat
    HK

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "立地と金額を考えたら十分です"

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      1.0
    良かった点はスタッフの4人中3人はとても親切で丁寧でした。それにロケーションは中心地まで歩いてすぐだし、1階にストアが入っているので良かったです。困った点はバスタブ角度が悪く、縁をつたって水がフロア側に漏れてしまったところと、部屋の広さの割に無駄な家具が多く仕様が悪かったです。あと、エアコンが日本の家庭用タイプが窓の下についているので、冷気がすぐに下に溜まり、ベットの高さでも暑いと感じました、それにベランダがないので水物は干せないです。日本から持って行ったほうがいいのは、スリッパと、ボディソープとシャンプー&コンディショナー、ハブラシです。
    Genuine Hotels.com guest review
    4 night family trip in Dec 2012
    およぐよ
    JP

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    酒店位置便利 楼下既有ABC Store 对街即有Subway及Burger King 此外步行5-10分钟即可至DFS , Tumon Sands Plaza , JP Store。可提供出租预定,接送服务,需另付费。酒店老旧,客房内处桌椅,床铺,一次性洗漱用具, 无任何其他设施。盥洗室花洒水压太大,地面容易积水,床铺铺盖陈旧。
    Genuine Hotels.com guest review
    5 night trip in Aug 2012
    A Traveller
    CN

    Grand Plaza Hotel - Guam (all)
    1.0 / 5
    Poor
    "日本で言えば地方都市の3流ビジネスホテル(推薦できない)"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    日本人の女性がフロントに居て親切に応対してくれる
    Genuine Hotels.com guest review
    2 night business trip in Aug 2012
    旅行者
    JP

    Grand Plaza Hotel - Guam (all)
    1.0 / 5
    Poor
    "意味不明"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    チェックインの際にフロントで、「50ドルを払ってください、アウト時にお返しします」とのことでした。私は、カード決済をしているので、なぜですか?と聞くと他のお客様も同様とのことでした。でも考えられないので払う義務はないというと、他のスタッフの対応も同じでした。散々もめたあげく、今回は特別によいです。とのことでした。Hotels.comでは、この保証金は、当たり前のことなのでしょうか?グアムには、年4度ほど行き、このホテルも何度も利用していますが、こんなことは、初めてで、最悪の気分にさせられました。今後も同じなのでしょうか?当然ですが、2度と利用しません。
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    JP

    Grand Plaza Hotel - Guam (all)
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    服务质量差,卫生条件脏乱差
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    CN

    Grand Plaza Hotel - Guam (all)
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    設備自体がかなり古かったがスタッフの対応は良かった。
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    A Traveller
    JP

    Grand Plaza Hotel - Guam (all)
    2.0 / 5
    Fair
    "もうちょと"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      2.0
    すたっふは、日本語のわかり良かったと思います。 今回の部屋は4階でした、防音システムがなっておらず、深夜までカラオケの騒音に悩まされ、 とても睡眠できる状態では、ありませんでした。 又、朝食付きでしたが、朝8時からということでした。 一般的に、ダイビングとかの、ピックアップは、7:30頃です。 結局ほかで食べるしかありませんでした。 ただ朝食付きとだけでなく、時間も明記すべきだと思う。
    Genuine Expedia guest review
    Other trip
    May 14, 2012
    A Traveller
    JP

    Grand Plaza Hotel - Guam (all)
    1.0 / 5
    Poor
    "最悪でした"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    汚い、臭いです。 二度と利用しません。 ロケーションのみ良いと思います。 グアムにもこんなホテルがあるんですね。
    Genuine Expedia guest review
    Other trip
    Mar 21, 2012
    A Traveller
    JP

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "グアムの格安ホテル"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    格安ホテルなのでそれを理解して割り切って利用すれば問題ないです。 すぐそばにABCストアがあって近くにバーガーキングがあって不便しませんでした。 バス停もそばにあって、空港までのタクシー代も15ドルですので交通の便も問題無しです。
    Genuine Expedia guest review
    Other trip
    Feb 19, 2012
    A Traveller
    JP

    Grand Plaza Hotel - Guam (all)
    5.0 / 5
    Outstanding
    "여러 면세점과 해변에서 가까운 호텔, Wifi 무료"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    면세점과 가까워서 버스로도 가기도 하지만, 걸어가기도 편한 곳에 있어요. 현지인들이 가격때문에 주로 이용하는 K마트도 가까워요. 호텔시설이 오래되었지만, 실용적으로 이용하기는 좋았어요. 투숙객들에게 wifi가 무료예요. 프런트 데스크에 문의해서, wifi비번을 눌러서 들어가면 되요. 비번은 대소문자 구분 되니까, 직원이 적어주는대로 들어가셔요.
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller
    KR

    Grand Plaza Hotel - Guam (all)
    1.0 / 5
    Poor
    "すごい・・・"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    今までGUAMには10回以上行っていますが、一番レベルの低いHOTELと感じました。 フロントスタッフに託したメッセージはきちんと伝えられず、友人が託したお土産も前日に届いていて取りに行ったにも関わらず、預かっていないと言われ、出発日当日再度取りに行き、2人目のスタッフがようやく出してくる状態。 バスルームはすぐに詰まり、依頼修理後その清掃もされておらず、室内には以前の宿泊者の残したゴミも落ちている状態。 このHOTELはバケーションで利用の皆さんにはお勧め出来ません。
    Genuine Expedia guest review
    Other trip
    Dec 31, 2011
    A Traveller
    JP

    Grand Plaza Hotel - Guam (all)
    2.0 / 5
    Fair
    "覚悟をしていたけれど"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    建物は古いです。お部屋はわりと広めでしたが小汚い。冷蔵庫が古さのあまり、直接入れるのをためらいビニール袋を敷いて入れました。バスタブに髪の毛が1本。バスタオルはモコモコで気持ち良かったです。朝食付きプランでしたが5ドルくらいのセットメニューで数点から選べます。クラブサンドを選びました。写真ではパン表面が焼いてありますが出てきたのは焼いてませんでした。味はおいしかったです。飲み物も選べました。DFSへは徒歩で行けますが毎日だとちょっと疲れてしまいました。DFSからの無料バスはグランドプラザはなく、その先のホテルから徒歩で戻りました。
    Genuine Expedia guest review
    Other trip
    Dec 1, 2011
    A Traveller
    JP

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "ロケーションgood"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    友達に会いに行き友達の店で一人で飲むのでロケーションは最高!!!
    Genuine Expedia guest review
    Other trip
    Oct 25, 2011
    Chaki
    JP

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "良かったです。"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    今回は乗継の関係で泊りました。夜中に到着 同日19時のフライトの為。その旨連絡しておいたので夜中でも問題なくチェックイン。フロントやスタッフのおじさんも笑顔で接客してくれます。部屋は古いので仕方ないですが掃除はされていて他のホテルの書き込みを見ると虫とか汚いとか。。それを避けて。。。ここは料金も安いので値段の割にはとても良かったです。建物は古いしそういう意味では汚いのでリゾート気分は無いです。朝時間潰しに買い物に行くには赤いバスのバス停がホボ目の前で便利です。日本語対応してるデスクの女性はとても親切で驚きました。ラナイが無い部屋でしたので喫煙は玄関外へ出るのが不便ですが。。。空港からタクシーで行ったのですが問題なく連れて行ってくれました。16ドルでした。夜中だし荷物もあったから20ドル払いま […] した。また機会があれば泊まってみようと思いました。 Read more
    Genuine Expedia guest review
    Other trip
    Oct 23, 2011
    ショウコ
    JP

    Grand Plaza Hotel - Guam (all)
    4.0 / 5
    Excellent
    "次も利用したい!!"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    色々と困った事もありましたが、立地(うるさくないし、不便さはない)、料金ともに満足できました。安く、その分長く滞在したい思う私にとっては、特に不満はありません。 フロントの方も皆さん愛想が良いし、英語が聞き取れないと何度もゆっくり説明してくれます。
    Genuine Expedia guest review
    Other trip
    Oct 9, 2011
    mikiki
    JP

    Grand Plaza Hotel - Guam (all)
    5.0 / 5
    Outstanding
    "ABCストアがあり便利で静か"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    お店がいっぱいある所と違い夜が静かでよかった。コンビニやハンバーガーショップがあり、砂浜までも近く、地元の方が利用する低価格のレストランが近くにあり、便利で格安に滞在できます。バス亭も近くにあり、どこに行くのも便利でした。ホテルには日本人スタッフもいるので何の不自由もありませんでした。
    Genuine Hotels.com guest review
    3 night trip in Sep 2011
    A Traveller
    JP

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "グアムでのショッピングを楽しみないなら"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    ショッピングにお金を回したいのなら、いいかも。
    Genuine Expedia guest review
    Other trip
    Sep 18, 2011
    ブルガリ
    JP

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "ロケーションの良さでまずまずのホテル"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    食事に行ったり、買い物(デユーティフリーとか)に行ったりするのに便利な場所にある。価格的にとてもリーズナブルなので、若いカップルとかにはおすすめ!
    Genuine Expedia guest review
    Other trip
    Sep 9, 2011
    A Traveller
    JP

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "アットホーム"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    スタッフの対応がよかった
    Genuine Expedia guest review
    Other trip
    Sep 4, 2011
    A Traveller
    JP

    Grand Plaza Hotel - Guam (all)
    4.0 / 5
    Excellent
    "좋은 위치, 친절한 직원"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    휴양 및 쇼핑, 대중교통을 위해 좋은 위치, 24시간 자상하게 대해주는 치절한 직원
    Genuine Hotels.com guest review
    6 night family trip in Jul 2011
    A Traveller
    KR

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2011
    A Traveller
    JP

    Grand Plaza Hotel - Guam (all)
    4.0 / 5
    Excellent
    "また利用する"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    いつもクイーンサイズの部屋を利用しています。グアムに行くときは、ほとんどグランドプラザを利用しています。 1FにABCストアーとカフェ(ヴェリーベリー)があり、朝食や温かいコーヒーの調達も楽にできます。プールは少しせまいですが、悪くはありません。 ただし、2Fにあるスパはご利用をお勧めしません。中国の方が施術されますが、カードを使用すると10%余分にチャージされます。私たち二人で行った際には、友達を携帯で呼び出して来たら手も洗わず施術されたのにはびっくりでした。クレームも多いようです。 立地条件はいいと思います。DFSやプラザなどまで歩いてすぐです。目の前に警察もあります。値段もそんなに高くないのに、ホテルのスタッフは感じがいいです。
    Genuine Expedia guest review
    Other trip
    Jun 5, 2011
    コディ
    JP

    Grand Plaza Hotel - Guam (all)
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    部屋の電話とテレビが壊れていて使用できず、修理を依頼しましたが滞在中には直りませんでした。 おかげでモーニングコールもできませんでしたが、フロントに申し出ると朝ノックしに来てくれたのでそこは評価します。 洗面所の電気が切れかかっておりこれもメンテナンスを依頼しましたが、そもそもチェックイン前に清掃スタッフが気付かなかったのかと・・・ 格安ホテルなので期待はしていませんでしたが、最低限の整備ができていなかった点でお勧めできません。
    Genuine Hotels.com guest review
    3 night trip in Dec 2010
    A Traveller
    JP

    Grand Plaza Hotel - Guam (all)
    4.0 / 5
    Excellent
    "地點方便"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    這家飯店的好處是地點方便...只是不在海邊....房間浴室差了點
    Genuine Hotels.com guest review
    4 night trip in Sep 2010
    A Traveller
    UA

    Grand Plaza Hotel - Guam (all)
    3.0 / 5
    Good
    "感想"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    ・よかった点 飲食店が近くにある 料金 フロントの対応 空港送迎 ・気になった点 エアコンがうるさい 壁が薄いので隣の人の声・音がする セキュリティ面
    Genuine Hotels.com guest review
    1 night romance trip in Jul 2010
    A Traveller
    JP

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Guam (all), Guam
    Review written by a customer who has booked on Hotels.com.
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    < Ramada Hotel and Suites Tamuning - Tamuning Onward Beach Resort - Tamuning >
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