"Great spot in a great town"
07/09/14 dadamsplsjd2b Kansas City, Missouri
This is a new hotel, so the amenities are in great condition, room size is great and very comfortable. I can't speak to the rate, as we went on a law school competition at Santa Clara University, and the tab was covered by the law school. But I can say that the location is terrific, smack dab as it is between Santa Clara U, Santa Clara CalTrans train station, and a pretty darn good bagel shop. I went to school at Santa Clara, and I can tell you that if you are visiting there, you can roll in here without renting a car, visit Santa Clara University and then hop the train to Mountain View or Palo Alto for a great supper. (Santa Clara itself is rather spread out and restaurant challenged).
"Train Noise is an Issue"
07/08/14 KAP USA
I have stayed here numerous times, but this is the first time that I ever had a room on the back side of the hotel facing the train tracks. I won't accept a room there again - the trains are too close and too noisy ( notwithstanding that the front desk advises that nobody complains about the noise since the double windows were installed). And the ever-present large gathering of smokers at the front entrance is a bit of a turnoff. Otherwise, the place is clean and convenient.
"Clean and comfortable but room equipment is noisy"
04/14/14 lgmd2005 France
In general the hotel is comfortable and cheaper than many in this area. The room and common areas were spotlessly clean and the staff were friendly and helpful. On the down-side the fridge and AC unit in the room were noisy and I had to unplug the fridge and turn off the AC at night. Also, the lack of a cooked breakfast was disappointing - I know that this is a 'long stay suite' with a full kitchen but other similar suites provide breakfast.
"A place for Earthquake fans"
04/04/14 hugham Carmichael, California
I have stayed here before over the years, being a season ticket holder from out of town, this place is an excellent location for games at Santa Clara University. Checking in was a dream, very friendly, quick and easy. It was very nice to see the upgrades with the rooms, beds and bathrooms. The hotel shop is always great for a quick snack or drink. Another stay here is in the cards.
"Nice Property Next to Santa Clara University"
04/02/14 Marc B Anchorage, Alaska
We stay here when we visit our daughter who is a student at Santa Clara University. The property is clean, and the rooms are very functional for working on business: Wifi, large desk area, lots of electrical plug-ins. The exercise room is clean and well-equipped (2 treadmills, an elliptical, a stationary bike, some rack weights, a TV, and towels). The front desk staff is very accommodating. We have stayed at several other hotels and a B&B in the neighborhood, and this is by far the best property. A couple of negatives: There is no breakfast service (but Starbucks, Quiznos, and Cramers Bagels are 100 feet from the front door of the hotel), and there is no swimming pool.
03/22/14 AnirbanMisra Sunnyvale, California
Location:- In front of Santa Clara CalTrain Station, very conveniently located Room:- Corner rooms are specially very spacious, better to choose rooms facing El Camino, to avoid the noise of the train, but the rail track facing rooms offer a much better view of the Mountains.
"Great location for SCU"
03/06/14 WendyBoll Tustin, California
Our room was very nice and clean. The bed was comfortable. We were pleasantly surprised at the quality of the room for the price. The hotel clearly caters to a business trade, more independent travelers. The train noise was an issue, so request a room on the front of the hotel. Great location to visit Santa Clara University. Added plus with a Starbucks in the parking lot.
"Good Budget Choice"
02/27/14 JGMotek Gainesville, FL
I stayed here because it was on my approved corporate hotel list and although I was a little worried about the train noise, my request for a quiet room was honored and I got a room near the front of the hotel. I'm a very light sleeper but using the A/C system on fan all night generated enough white noise that I had no problem with the train noise (or parking lot noise) at all. Room was clean and I was only there for three nights so I didn't care about the housekeeping policy. The Internet signal was surprisingly good. Having the Starbucks nearby was another plus.
02/10/14 Rose C San Francisco, California
I've stayed here several times now and find the staff to be rather unprofessional. Sometimes rude when there is an issue, sometimes I've reserved a room and called ahead to make sure it was available only to arrive and be told they are on a first come first serve basis. The accommodations are basic and one shouldn't expect anymore.
"Poorly managed, rude staff, room smelly"
01/06/14 karmaplant San Clemente, California
I was locked out of my room three times. Then they refused to let me back in my room unless I let them charge my credit card - even though I paid (in full) in advance through Orbitz. The first time they locked me out seemed an accident. The second time was quite annoying. The third time they refused to let me in unless I signed an authorization for them to charge my credit card - even though I paid (in full) in advance. I got in a heated argument with the rude unprofessional desk clerk. He claimed they required it because my charges had exceeded a given amount. I told him that my charges were $0 because I was paid-in-full. He refused to let me in my room unless I signed. It was completely outrageous (and maybe illegal). I left my number for the manager, who never called. AND, my room stank (like chemicals). When I checked in, the room was fine. When I returned the next afternoon, the room stank like a meth lab. There was evidence in the hallways that they were cleaning the carpets. I complained about the stink - nothing. The management of this place stinks, most of all. Avoid.
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