All hotels in Calgary, Alberta, Canada
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2120 16 Avenue N.E., Calgary, AB, T2E 1L4, Canada, ‏‎800-491-6126
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3.4 / 5Good

Score breakdown (from 501 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.7
  • Comfort
    3.4
  • Condition
    3.3
  • Neighborhood
    3.3

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Don't stay here"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
This hotel really lacks customer service. Had to wait 20 minutes just to speak with a front desk associate to check in. There were 3 there but only one working. My room was not clean and the neighborhood was totally sketchy...man yelling outside, cars/motorcycles racing up the road in the middle of the night. Just not a very pleasant location or hotel.
Genuine Hotels.com guest review
1 night business trip May 13, 2015
A Traveler
CA
5.0 / 5Outstanding
"This is a great place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great place to stay. Everything was perfect. Glad to have found this place and will stay there in the future.
Genuine Hotels.com guest review
1 night romance trip Apr 10, 2015
Bruce
CA
3.0 / 5Good
"Calgary April 9,2015"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room was at the end of it's life cycle The bathtub was chipping Beds had visible depressions Sliding doors to balcony did not move easily, you could hear the doors opening and closing above you due to the friction Carpet was worn The breakfast was quite good but a little pricey
Genuine Hotels.com guest review
3 night family trip Apr 9, 2015
Jim
CA
4.0 / 5Excellent
"Clean comfortable hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I've stayed in this hotel 3 times in the last 6 weeks. The rooms have been consistently clean, and the beds comfortable.
Genuine Hotels.com guest review
1 night trip with friends Mar 18, 2015
A Traveler
CA
3.0 / 5Good
"We missed the holiday inn"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Bathroom was very small Beds were made weird with short sheets
Genuine Hotels.com guest review
2 night romance trip Mar 10, 2015
rachelle
CA
3.0 / 5Good
"Average place to stay for a good price."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
Average place for a good price. Easy access but beds were old and not comfortable. They made a noise when you rolled over. Quite noisy on the 16th avenue side
Genuine Hotels.com guest review
1 night family trip Mar 10, 2015
Joanne
CA
4.0 / 5Excellent
"Part, Stay & Fly"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was a park, stay and fly night- both coming and going on our trip. Was great to be able to park car there for 2 weeks and stay overnight before flight and after our trip. Also got a free shuttle to airport. Was great
Genuine Hotels.com guest review
1 night family trip Feb 10, 2015
Linda A
CA
2.0 / 5Fair
"Overnight stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
For a 3 star hotel the experience was quite disappointing.
Genuine Expedia guest review
Other trip Mar 2, 2015
A Traveler
CA
3.0 / 5Good
"recent stay"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Older room, indifferent housekeeping (pulled the covers over the sheets but didn't really make the bed, didn't always leave soap, empty Kleenex box). SLOW service in the restaurant. Restaurant was six steps up from the lobby (older mother couldn't make it) and no bathrooms in the restaurant - definitely not for the elderly.
Genuine Hotels.com guest review
4 night family trip Feb 19, 2015
Charles
CA
4.0 / 5Excellent
"Comfortable place with good rates"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Beds were alittle less soft then we like but all else was great.
Genuine Hotels.com guest review
2 night business trip Feb 20, 2015
HELEN
CA
1.0 / 5Poor
"The hotel was nice once upon a time."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel use to be nicer when owned by a different chain. The hotel is very dated. Needs Renos. They book me on a floor where they had 20 East Indians staying. Who had at least 20 children running up amd down the hallways screaming and banging the doors etc wtc starting at 6 am. I stick my head out and asked if they would please quiet there children. They apparently didn't understand me. I was disappointed packed and left.
Genuine Expedia guest review
Other trip Feb 22, 2015
jason
CA
3.0 / 5Good
"Room stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Room was way to hot. Glasses in the coffee area were dirty.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
CA
3.0 / 5Good
"A nice hotel and you get what you paid for."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
A comfortable stay although my room was ineplicably cold even tho i turned the heat up. Check in and check iut times could be a little faster.
Genuine Expedia guest review
Other trip Feb 16, 2015
Easy traveller
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Reasonable place to stay. Free parking. Clean. Food at the restaurant was okay.
Genuine Expedia guest review
Other trip Feb 11, 2015
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Participated in a full day professional development session and evening gala event. The Catering and Banquet staff and service was excellent. Hotel room for our overnight stay was good on all counts.
Genuine Expedia guest review
Other trip Feb 7, 2015
A Traveler
CA
4.0 / 5Excellent
"convention facility was great."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
For our convention good facilities, good food and service. Our room was okay, but had hair in the shower from previous use.
Genuine Expedia guest review
Other trip Feb 6, 2015
Donna
CA
2.0 / 5Fair
"One night stay"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
This hotel used to be a non chain hotel.Clarion has done a nice job renovating.Overall stay good...
Genuine Hotels.com guest review
1 night family trip Jan 30, 2015
A Traveler
CA
4.0 / 5Excellent
"Convenient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Experience was nice, pool was warm (in January a plus), hot tub was 40 which was cooler than I wanted, doors were hard to open and closed quickly (older style keycards made it difficult to operate one handed), restaurant and facilities were good.
Genuine Expedia guest review
Other trip Feb 4, 2015
M
CA
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very clean and with the shuttle service to the airport it made it very convenient
Genuine Expedia guest review
Other trip Feb 3, 2015
A Traveler
CA
4.0 / 5Excellent
"nice hotel with conference room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had nice and helpful staff there. I love the food in buffet as well! If I don't have to watch my weight I could eat a lot more dinner. That night we have a lot of fun. In out office we were still talk about " how good the food it was"...
Genuine Expedia guest review
Other trip Feb 2, 2015
Eunice
CA
4.0 / 5Excellent
"definitely worth the price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
pleasantly surprised ... the hotel was better than I expected, the room was quite nice and not at all dated like some of the reviews suggested. The staff on the front desk and in the Lounge were very helpful and friendly.
Genuine Expedia guest review
Other trip Jan 31, 2015
A Traveler
CA
4.0 / 5Excellent
"Very nice"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel,very clean great location ,nice room at a very fair price.
Genuine Expedia guest review
Other trip Jan 26, 2015
Douglas
CA
2.0 / 5Fair
"Would not come back"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Stains on carpet, thin walls, stains on comforter. Would not stay here again. Photos on website are deceiving
Genuine Expedia guest review
Other trip Jan 26, 2015
A Traveler
CA
3.0 / 5Good
"noise room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
We stayed here with a dog and the first floor room was so noise in the night. So be careful if you want stay here with dog.
Genuine Hotels.com guest review
2 night family trip Jan 18, 2015
Zhenyue
CA
3.0 / 5Good
"Room was too hot, couldn't sleep"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Room was pleasant and adequate but too hot! Asked for wake up call but never received it.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
CA
2.0 / 5Fair
"Bathroom is in bad condition"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Room is okay but bathroom is in really bad shape. Mold on the ceiling, paint peeling off the walls and stained tub. Really gross don't want to pay money for these kinds of things. Bathroom needs a serious reno.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
CA
1.0 / 5Poor
"HORRIBLE BEDS AND "SEEDY" AREA"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Thank you for this survey. I have to admit the lobby was very welcoming. I travel a lot and have seen the inside of many different hotel franchises, but as far as the bed went this has to be the worst ever bed I have slept on!! For that reason and the location, kind of seedy..i will NEVER go back!!
Genuine Hotels.com guest review
1 night business trip Jan 12, 2015
susan
CA
4.0 / 5Excellent
"Good hotel, decor a little tired"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
This is not a new hotel. It needs upgrading but it is adequate. The restaurant food was good but the decor also needs upgrading. The atrium in the lobby is magnificent. .
Genuine Hotels.com guest review
2 night business trip Jan 7, 2015
Linda
CA
1.0 / 5Poor
"Hotel Not at AIRPORT"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
False advertising regarding being by airport. 25 minute drive. Hotel on expedia showed old photos from when was new. The hotel is old and run down. I slept in my clothes as the room did not feel clean. I would definitely not recommend this hotel to anyone. I paid more money as it appeared from advertisement to be upgrade from others. In the end it was overpriced. The staff was fine, and the shuttle was convenient. Those were the only positives.
Genuine Expedia guest review
Other trip Jan 9, 2015
A Traveler
CA
4.0 / 5Excellent
"Linen"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I loved the ironed sheets and the good quality towels. Everything was nice and clean. The only drawback with the room was the smallness of the bathroom. Restaurant service at 9:00PM was lacking but had good morning staff.
Genuine Expedia guest review
Other trip Jan 8, 2015
Lynda
CA
5.0 / 5Outstanding
"great service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent friendly service
Genuine Hotels.com guest review
1 night family trip Jan 5, 2015
Amanda
CA
4.0 / 5Excellent
"Staff made the difference."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We took advantage of the hotel airport shuttle after a late arrival on New Year's Eve to this basic, clean hotel. The staff:front desk, restaurant, and shuttle were friendly. The front desk upgraded our room for no additional charge to a quiet floor with no New Year's Eve partiers. They safeguarded our suitcases while we shopped at Sunridge mall the next day. (The front desk staff also gave us directions to walk to the mall). The restaurant food was okay.
Genuine Expedia guest review
Other trip Jan 6, 2015
A Traveler
CA
3.0 / 5Good
"OK. Clean, affordable."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Use this hotel a lot. Decent price, close to family, lots of free parking. Easy access to airport and downtown.
Genuine Expedia guest review
Other trip Jan 4, 2015
Dave
CA
5.0 / 5Outstanding
"Alright for the price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Hotel was ok. Even if I could see the airplanes I didn't hear any noise. Can get downtown in 10 min by car. Elevator was slow. Overall I liked it; would stay there again.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Dumitru
CA
5.0 / 5Outstanding
"What a wonderful place to stay..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was our first time staying at the Clarion, my daughter Annysa and I, Dec 26/14-Dec 28/14. We came to spend some time with my auntie who got transferred to a hospice four days prior with terminal cancer. Everyone at the Clarion showed so much compassion and were there for my daughter and I with every phone call, room service and house keeping questions. Very prompt, kind and thoughtful. Our room, very tidy with a clean presentation, faced the airport so my daughter and I stood on the balcony watching the planes take off and land. It was an awesome! My daughter enjoyed the pool and utilized it as much as she could. I said to my daughter I wanted to take their beds home with me!!! So cozy and comfortable. I also forgot my MacBook Pro charger our room and the day I called to inquire about it, that same day they got back to me and are going to hold onto it for me. My daughter will be returning to calgary very very soon as my auntie passed away on Jan 1/15 and will be staying at the Clarion. Thank you to everyone at the Clarion for being incredible and honest. See you all soon! Marlene & Annysa
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Marlene
CA
3.0 / 5Good
"Good value for reasonable price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
A good value for a solid room with great service.
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
Darcy
CA
3.0 / 5Good
"Medical Trip"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Christmas Season is not the time to have a serious medical visit to a strange city. Everyone else is in party mode ..... The front desk people did try to understand my needs for daughter. We also travelled with our 2 dogs and was so very grateful they were allowed this time with us as my daughter finds comfort from her dog. ( also appreciated the one time fee for entire stay for dogs. Many places broke our bank with costs for pets) The cleaning staff were a bit overwhelming, as we asked for no service except when really needed towels or coffee. They seemed to need to do more in order to be paid ???? and when your facility speaks of environmental things and saving on water, laundry, and recycling I think you should realize that people at home do not change bed or towels everyday and if we request same in hotel that should be respected. Especially when trying to give daughter as much quiet and calm between Dr. visits as possible.
Genuine Expedia guest review
Other trip Dec 22, 2014
Linda
CA
3.0 / 5Good
"The shuttle would only run"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
They made me call a cab and said the shuttle only run once a hr but the night before we were told just to call the front desk
Genuine Expedia guest review
Other trip Dec 17, 2014
A Traveler
CA
4.0 / 5Excellent
"Great value for money"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very comfortable stay. No complaints, will visit again.
Genuine Hotels.com guest review
2 night business trip Dec 10, 2014
A Traveler
CA
3.0 / 5Good
"Condition of hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was alright but could probably use some work in updating as it is older. The pool was good but also could use some work soon. It was okay for the price we paid but we got a deal and wouldn't have wanted to pay what we saw was full price. Also a little disappointed that the airport shuttle only goes on the hour. Most hotels I have stayed in with shuttles go to the airport every 1/2 hour. I would stay there again but only if we got a deal on the price.
Genuine Expedia guest review
Other trip Dec 15, 2014
Lauralee
CA
4.0 / 5Excellent
"An oldie but a goodie"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
my daughter and I stayed here 1 night and attended a Christmas party. The staff was friendly and very prompt with our requests. The party room was was at the top of a long flight of stairs and there was no elevator. It was very hard on my arthritic knees. Other than that everything else was fine.
Genuine Hotels.com guest review
1 night family trip Dec 6, 2014
Jackie
CA
4.0 / 5Excellent
"Staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Very good staff, at the bar and restaurant, very helpfull, shuttle to airport was very comfortable.
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
CA
5.0 / 5Outstanding
"perfect place to stay near airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Really nice hotel, close to airport. Room was very comfortable and cozy. The staff was very friendly and helpful. The fitness facilities were excellent. I had dinner and lunch in the restaurant because there weren't any other places close by but the food was really tasty so I did not mind.
Genuine Hotels.com guest review
1 night trip Dec 2, 2014
A Traveler
IE
4.0 / 5Excellent
"good value for $ spent"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The front desk staff could have been more helpful. Front lobby - large and comfortable with a bar at one side that served meals prepared at the restaurant. The food available was good to very good and presented well. Room service - prompt and friendly. The room comfortable but the bathroom area a little cramped. Swimming pool and sauna are not on display which was nice. The elevators - one did not work the entire stay and the other one stopped on most floors (this was annoying). overall good value for the dollar - my stay was for approximately 12 days.
Genuine Hotels.com guest review
8 night business trip Nov 23, 2014
Colleen
CA
3.0 / 5Good
"Okay hotel - old rooms"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Excellent staff; cleanliness not up to par, needs renovations
Genuine Expedia guest review
Other trip Nov 28, 2014
Beverley
CA
3.0 / 5Good
"Friendly desk staff shadowed by the other deficits"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I found the elevator service very frustrating. One elevator that stops randomly on most floors and the second broke down. The time it took when I was on a tight time schedule emphasized the issue. The front desk staff was fantastic but I was very disappointed when I called down for toothpaste. I was kindly told I had to wait about a half hour because the person available to do so at 11:50 at night was taking someone to the airport; which I said was fine and did not have problem with. However, over an hour later I called down again and it would seem it was forgotten. the staff did respond promptly at that time which is commendable. I was frustrated though since I lost sleep for this. Had I been told it would have been as long as it was it would have been worth my time to redress to get it myself.
Genuine Hotels.com guest review
1 night business trip Nov 24, 2014
A Traveler
CA
4.0 / 5Excellent
"Clean hotel nice and convenient for the airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We needed an overnight stay in Calgary having flown in late in the day. The hotel fitted the bill well, it was clean, convenient with all the facilities and nice quiet rooms. The staff were very helpful and looked after us well. The only downsides were one lift not working and the beer taps in the bar being out of order all evening so we had to drink bottles - a bit of a disaster.
Genuine Expedia guest review
Other trip Nov 26, 2014
Bill
GB
4.0 / 5Excellent
"One night in Calgary"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was short. I spent just one night but it was comfortable. I need a change of room because the toilette was not working and the front desk people made it easy and fast. the move me to a different room in the same floor.
Genuine Hotels.com guest review
1 night business trip Nov 20, 2014
A Traveler
CA
4.0 / 5Excellent
"Decent"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable and spacious.
Genuine Hotels.com guest review
1 night family trip Nov 16, 2014
Gary
CA
2.0 / 5Fair
"Mystery room purchase"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Taps were broken coating was peeling off the tub out dated fixtures it took two people to pull the balcony doors open !! Never again ...
Genuine Expedia guest review
Other trip Nov 21, 2014
A Traveler
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews