"Close to Chinese eateries"
Convenient to Chinese eateries and nearby grocery. Short ride to airport. No writing material: pen or paper. Shower head need adjusting. Bed is comfortable. Good TV.Genuine Hotels.com guest review
Response by Radisson Hotel Vancouver Airport Thank you for your comments here on Hotels.com and please accept our apologies for no paper/pen in the room. We hope you let us know during your stay so we could make it right for you . Thank you for staying with us and we look forward to having the opportunity to welcome you back to the Radisson Hotel Vancouver Airport. Sincerely, Garrett Ralston Front Office Manager
"Convenient Location. Great Value."
The location is very convenient. Free parking and you can walk to Sky train and many close by malls and restaurant. There is even an elevated walkway to the mall next door. Soundproof is great in room. Room is spacious with great view of airport and No.3 Road. Hotel staff is very helpful. Food at Fresh Restaurant (in the hotel) is good.Genuine Hotels.com guest review
Response by Radisson Hotel Vancouver Airport Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We recently updated the menu in the Fresh Restaurant and we are also pleased to read you enjoyed the food. Thank you for staying with us and we look forward to your next visit. Sincerely, Garrett Ralston Front Office Manager
"Great Hotel for relaxing"
Really enjoyed my stay - really quiet room - opened the window and could not believe how loud the jets can be - closed it up and couldn't hear a thing.Genuine Expedia guest review
Response by Radisson Hotel Vancouver Airport Great to hear you enjoyed your stay! We look forward to welcoming you back to the hotel on your next visit to the area. Sincerely, Garrett Ralston Front Office Manager
"Vancouver Radisson Hotel"
I like this hotel for many reasons. I have stayed here every time I visit Vancouver (4 times so far). It is very close to everything. Walking distance to metro station. 5 minutes from the airport. 10 minutes from downtown. The hotel is clean and they have Select Comfort beds but I notice the beds are worn out because they are loud when you try to adjust […] your comfort level using the remote control. Free wifi was a plus for us from the USA so that we can use our iPad to make calls. The front desk staff was very nice and helpful. They told us where to get foreign exchange without service charge just around the corner of the hotel. They also have an indoor pool and a gym that you can use (my kids love the pool). We have a great time every time we stayed here. Read moreGenuine Expedia guest review
Response by Radisson Hotel Vancouver Airport We are thrilled that we are you home away from home in the Vancouver area. Thank you for staying with us and we look forward to seeing you on your next visit to the area! Sincerely, Garrett Ralston Front Office Manager
Excellent location. Walking distance to Yaohan and Aberdeen Center.Genuine Expedia guest review
Response by Radisson Hotel Vancouver Airport Thank you for your 5 star review here on Expedia! We are happy to see you enjoyed some of the local area. Sincerley, Garrett Ralston Front Office Manager
"Overnight Stay Near the Airport"
We went to Whistler BC to ski and drove back and stayed at the Radisson for one night because our flight home left at 8 am. The hotel is in a very nice area 10 minutes from the airport. The hotel is very nice and clean with a good breakfast buffet. My only complaint is that the shuttle to the airport, which only 10 minutes away, leaves once an hour. […] You would think it could leave twice an hour since it's so close. Other than that, it is a good airport hotel. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Vancouver Airport Thank you for your comments here on Hotels.com and we are happy to see you enjoyed your stay. As we own an operate our hotel shuttle and our bellman also drive the shuttle bus, we find that we are able to accommodate most guests in order to get everyone to the airport in a timely manner for their flight. Please accept our apologies that this was not convenient for you. Thank you for staying with us and we hope to be able to welcome you back to the Radisson Vancouver Airport Hotel on your next trip to the area. Sincerely, Garrett Ralston Front Office Manager
"Great for airport traveler"
A quick overnight stay for an early airport departure. Very nice, well kept facilities and friendly staff. Would stay here again...Genuine Expedia guest review
Response by Radisson Hotel Vancouver Airport Thank you for your 4 Star Review and wonderful comments. We look forward to welcoming you back to the Radisson Hotel Vancouver Airport on your next trip to the area. Sincerely, Garrett Ralston Front Office Manager
"Great hotel in Richmond, BC."
We had a pleasant stay at the hotel. Location is perfect, very convenient. Two supermarkets within walking distance, numerous Chinese restaurants nearby, all within walking distance. The room is very well maintained, free wifi in room (a little slow, but OK). The beds are very comfortable, so are the pillows and duvet. LCD TV, many electrical outlet […] for charging your gadgets. Parking outside the hotel and at the adjacent parking garage, free. Hotel staff very accommodating. Skytrain stop next block. I read that there may be some noise if you stay on the train side. I would recommend this hotel to families or business travelers. Read moreGenuine Expedia guest review
Response by Radisson Hotel Vancouver Airport Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the facilities and what the area around the hotel has to offer. We look forward to your next stay. Sincerely, Garrett Ralston Front Office Manager
"Incredibly bad experience"
Travelled with two small children, one 9 months old and a crawler. Since flight arrived after midnight, called ahead and was promised at least one crib. Due to the promise, left our travel crib at home. On arrival, no crib was available. Spent entire night awake, guarding infant from possible death or serious injury from falls. Heater in room didn't […] work. Caught savage cold. Entire vacation ruined because of failure of hotel to keep promise. Go anywhere near this hotel at your peril. Worst Radisson on Earth. You have been warned. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Vancouver Airport We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise and we do not have enough cribs in the hotel to meet the requests from our guests. We took every action possible to make sure that all guests are affected as little as possible. From this, we have increased our crib supply and changed our procedures to ensure we are able to meet future expectations. We hope you are feeling better as it does seem to be a particularly bad cold and flu season this year and we hope you will consider us again when you are in the area.
very satisfied..Genuine Hotels.com guest review
Response by Radisson Hotel Vancouver Airport Thank you for staying with us and we are thrilled you enjoy your stay. We look forward to having the opportunity to welcome you back to the Hotel. Garrett Ralston Front Office Manager
"Good service and convenient location."
Our suite had cigarette smell. This is a non-smoking facility. When we requested assistance, the front desk told us she may or may not be able to housekeeping to help; they may have already left for the day. After we came back from our dinner, the front desk called and offerred us another suite. The new suite was nice and fresh without a trace a cigarette […] smell. It wasn't the most convenient thing at all to change rooms but I am really happy with the service and we did have a nice stay at this hotel. Read moreGenuine Expedia guest review
Great hotel overall, comfortable and clean. Wish had free breakfast. Loved location-across street from Aberdeen Centre which has the best food court! Only complaint is the free shuttle service was HORRIBLE!! My family and 2 kids waited outside in the COLD for over an HOUR for the shuttle to arrive. Driver was not apologetic and offered no explanation. […] Hotel manager was apologetic and offered an upgrade or free breakfast. Although we called the hotel 2 times to ask about shuttle, answer was always that it's coming! They should have been honest and let us know there was a problem. They should have offered to pick up the tab and call a taxi for us. Rest of stay was great-no complaints and good service. Other than that I would stay here again. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Vancouver Airport Thank you for your comments and please accept our apologies for the delays with the shuttle to pick you up at the airport. We appreciate your information as it will assist us on where we can make improvements. Thank you for staying with us and we hope to be able to welcome you back to the Radisson Hotel Vancouver Airport on your next trip to the area. Sincerely, Garrett Ralston Front Office Manager
I feel good . It is very convenient to super market and restaurant, and close to airport.Genuine Hotels.com guest review
Friendly staff and they smile a lot...Good! excellent location which is easy to get around for foods, shopping and others. They finally took my advise(several years ago) to provide free parking to all guesses. Whenever we visit Vancouver BC, we always come back to Radisson which is just like our vacation home.Genuine Expedia guest review
Response by Radisson Hotel Vancouver Airport Thank you for your comments here on Expedia and we are happy to learn you enjoyed your stay and are satisfied with the changes we made with the parking charges a few years back. Thank you for staying with us and we look forward to welcoming you back to the Radisson Hotel Vancouver Airport. Sincerely,
"next to canada line train"
Hated the bed! Sore back every day. Otherwise, perfect hotel and service was excellent. Stay here because it is the BEST hotel value in its class.Genuine Hotels.com guest review
Response by Radisson Hotel Vancouver Airport Thank you for your comments here on Hotels.com and we are sorry to learn the bed was not to your liking. We hope you are doing better and thank you for staying with us.
"close to airport"
very nice - comfortable - convenient to airport - very accomodating personnelGenuine Hotels.com guest review
"Great hotel !!"
overall was very good. I was very impressed by its location, walking distance to stores, restaurants, shopping mall. I loved the sleep number bed, it was extreme comfy. The room was very clean and roomy. Staff was very friendly. Enjoyed my staying very much and will definately stay there for my next trip.Genuine Expedia guest review
"Excellent staff and restaurant personnel"
All the staff at this hotel were very friendly and helpfull. They went out of their way to make us happy. I would highly recommend this hotel. A little pricy but you get what you pay for.Genuine Hotels.com guest review
"Close to Metro Transportation; Close to airport"
Overall stay was good. Other than dining in hotel there wasn't a wide variety of close by dining.Genuine Hotels.com guest review
Excellent location if you are flying into YVR (Vancouver International Airport) and if your activities are in or near Richmond, and especially if you like Chinese food. Parking is very handy directly in front of hotel lobby but limited; the remote parking is rather "remote", located on the 5th floor of the adjacent mall. Free WiFi.Genuine Expedia guest review
"good location very near airport."
changed room right away when there was a problem with the bedsGenuine Expedia guest review
"No question, we would definately stay here again!"
We would have liked to have stayed here more than one night but had to catch a cruise ship for a vacation in Alaska. This motel was very, very nice. Our room was very quiet and very clean. The staff we encounter couldn't have been nicer. I thought the shuttle driver from the airport was also a very nice person. We ate breakfast in the restaurant and […] found it to also be excellent both in food quality and in the service. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Vancouver Airport Thank you for your comments and we are happy you enjoyed your stay. Thank you for staying with us and we look forward to welcoming you back to the Radisson Hotel Vancouver Airport on your next trip to the area.
service was terrible and the food was even worseGenuine Hotels.com guest review
Response by Radisson Hotel Vancouver Airport Thank you for your comments and we are sorry to learn of your experience. Please feel free to contact me here at the Hotel. I would be happy to discuss your experience from your stay with us.
Great hotel, clean, the best part was the friendly staff. They were always smiling and so helpful.Genuine Expedia guest review
"Great hotel in a poor location"
Overall, this Radisson is a great hotel. The rooms are very comfortable and modern and the Sleep Number bed makes for a nice touch. I only wish I was spending more nights in this room. On the downside, the parking situation is less than adequate sharing a parking garage with the local mall. Night parking requires parking on the top floor of the garage […] and is quite the walk with heavy luggage. Putting personal preferences asides, the neighborhood is predominately Asian (predominately is an under-statement) and most all of the businesses in this district cater to this culture. It felt like being in Chinatown without the beautiful elaborate entrance gate as found in most Chinatowns. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Vancouver Airport Thank you for your comments and we are thrilled you enjoyed your stay with us! You are correct, the City of Richmond where we are located has a large Asian population and we are conveniently located in what is known as the Golden Triangle. The area is diverse in culture and eateries. While the 'official' Chinatown in Downtown Vancouver has welcoming gate for it's tourism, the area we are located in is well known for some of the best Chinese and Asian cuisine outside of Hong Kong. Thank you for staying with us and we hope to be able to welcome you back on your next trip to explore the area. Sincerely,
"Close to airport"
Very clean, comfortable and spacious room. The hot tub is huge and the pool good for laps. We arrived early and the front desk was very helpful to store our luggage and move our room to the top of the cleaning list. Right in the heart of China Town. What a great experience going through the Chinese grocery store..so different than what we're used to. […] Bought some delicious flakey pasteries. Had dinner in an Asian restaurant...delicious. We prefered to be closer to the airport but took the rail into Vancouver to see the city. Free shuttle to the airport at 4:00 am. Read moreGenuine Hotels.com guest review
"Noisy hotel room"
This hotel is right next to an above group city train. It passed by our 3rd floor room every 30 minutes. The noise level can be very bothersome.Genuine Expedia guest review
Response by Radisson Hotel Vancouver Airport Thank you for your comments and we are sorry to learn you were bothered by the noise from the Canada Line trains. Our hotel has been built with very thick glass on our windows which greatly reduce the outside noise. We hope we will have another opportunity to welcome you back to the Radisson Hotel Vancouver Airport. When you make your reservations, please be sure to let us know you would be like to be away from the trains and we will do our best to accommodate you on a higher floor or on the other side of the building which should eliminate the train noise.
"A good haven for travellers!!!"
Staff so friendly and helpful! Quiet ,but was only there one evening.Genuine Expedia guest review
Response by Radisson Hotel Vancouver Airport We are thrilled you enjoyed your stay with us. We look forward to having the opportunity to welcome you back to the Radisson Hotel Vancouver Airport when your travels bring you back to the area.
"Bad beds; worse shuttle"
1) The beds had electronic controls for the softness. One worked on only half the bed and the other did not work at all. 2) The shuttle to the air[port was poor in several respects. First, it left only every hour, nothing in between. Second, the driver left us at the ARRIVAL part of the international part of the airport instead of the DEPARTURE level […] because it was more convenient for him since he had passengers to pick up. We had to walk across 3 lanes of traffic with our 5 suitcases and then find an elevator to the 3rd floor. And this was after her had ME put my bags in the shuttle because they looked heavy. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Vancouver Airport Thank you for your review on your recent stay with us. I am thrilled to learn overall you enjoyed your stay with us. I do apologize for the Sleep Number Bed not working correctly. The Sleep Number Beds are not for everyone. We do have rooms in the Hotel that have a regular mattresses should you choose to stay with again. The Vancouver International Airport closely monitors and controls the traffic in and out of the Airport. All shuttle busses, whether for parking, airline or Hotel are required to use a specific roadway whether they are picking up guests or dropping them off. From your description, I believe you were dropped off in the correct location. The hotel shuttle busses are not permitted on the upper level roadway or a roadway that is closer to the terminal buildings. If you flew into YVR from an International destination or the United States and used a hotel shuttle, you should have been picked up in the same spot. From this location, it is a very short walk across two controlled roads into the terminal building where there are elevators and escalators easily accessible to take you up one level to check-in for your flight. I hope that I have been able to answer your concerns and if you wish to discuss your stay with us further, please feel free to contact me directly.
"Good Hotel - Wonderful Restaurant"
The restaurant in the hotel was amazing!! Would recommend it to anyone as a great place to get wonderful meals. The room was clean and it was great to have a safe in the room. Was initially excited about using the pool but a little disappointed when the pool water appeared very cloudy and I didn't feel comfortable going in.Genuine Hotels.com guest review
"Clean, modern and friendly staff."
Very friendly staff. Hotel rooms modern and clean. Location: Pro - close to airport. Con - No fault of the hotel - It is in Richmond, BC. in a very noisy area full of car traffic and construction. No place nearby to dine unless it is Asian food. The hotel restaurant in the lobby does not offer a great selection of food.Genuine Expedia guest review
Response by Radisson Hotel Vancouver Airport Thank you for your review. You are correct, we are in the heart of Richmond and the Golden Triangle which has a lot to offer in all kinds of Asian cuisine. Depending on your tastes, there are North American styled restaurants within a short walk, drive or Canada Line ride away if the offerings of our restaurant are not what you are looking for. Thank you for staying with us and we hope we will have the opportunity to welcome you back to the Radisson Hotel Vancouver Airport on a future trip to the area. Sincerely,
Excellent location. Right next to metro station and shopping center.Genuine Expedia guest review
"Good place near YVR"
Good location, clean and comfortable. Not too expensive for Van.Genuine Expedia guest review
"COMMAND IN BATH ROOM & PARKING"
ROOM ARE OK. EXCEPT THEY DO NOT HAVE SHAVER, TOOTH BRUSH OR COMB. I WISH THEY COME STANDARD LISTED ABOVE. IN THE FURTURE I WILL NOT STAY IF THEY DON'T HAVE THOSE ITEM. PARKING IN FORNT OF HOTEL ARE HARD TO FIND. 1 DAY I HAVE TO WAIT 1 HRS. TO PARK MY RENTAL CAR. THEY CONE OF A LOT OF PARKING SPACE TOO.Genuine Expedia guest review
Response by Radisson Hotel Vancouver Airport We do apologize for the parking as it sounds like you were with us when the hotel was very busy. We do have additional parking in parkade next to us and we can usually assist guests with parking when things are busy. Since the security changes of 9/11 we have seen an increased number of guests travelling without the basic necessities of toothbrushes, razors etc. We do stock these items at the Front Desk and they are available on request when guests are not able to pack them in their checked luggage. Should you choose to stay with us on your next trip to the area, please feel free to ask. Thank you for staying with us and we hope to have the opportunity to welcome you back in the future.
"Knew us by name."
Very easy to get to from the Vancouver airport. In all my traveling I've never stayed at a commercial hotel (vs bed & breakfast) where I was greeted by name each time I saw any of the hotel staff. Great personalization went the extra measure to let us know our business was valued. Room was clean and fresh smelling without the overpowering scent of industrial […] freshners. Looking forward to spending next Saturday night @ the same hotel. Read moreGenuine Expedia guest review
Response by Radisson Hotel Vancouver Airport Thank you for staying with us and we look forward to welcoming you back next weekend. Have a great week! Sincerely,
Good location, close to the mall and shops, friendly stuff, will stay there again!Genuine Hotels.com guest review
it's not clean adn has mold smell. pick van runs every hour not 1/2 hourGenuine Expedia guest review
Response by Radisson Hotel Vancouver Airport Thank you for your comments and I am sorry to learn of your experience. I would be interested in learning more about your stay if you wish to discuss it further. Please feel free to contact me at your convenience.
"Free Bus Shuttle to Airport!"
I was very pleased with this hotel. I needed to get to the airport very early in the morning. The hotel provided a free shuttle service which was great. Really clean and large sized rooms.Genuine Expedia guest review
I staid at this hotel about 5 years ago, liked it and found this stay even better. The hotel (a medium grade property) has been refreshed - as has the neighborhood around it. For anyone not familiar with the area, it has a very high Chinese population with many restaurants, some of which serve reasonably authentic food. I had originally reserved a car […] but cancelled it on the recommendations of the night desk clerk. There is a light rail/subway connection (Skytrain, Canada line) a few hundred feet from the hotel making a cheap and easy way to get downtown. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Vancouver Airport Thank you for your comment here on Hotels.com. We are happy to learn you enjoyed your stay with us and we look forward to welcoming you back to the Hotel again on your next trip to the area.
"Convenient to Chinese malls, SkyTrain and airport"
SInce I did not have a car, I was very happy with the location, across the street from the large Aberdeen mall and Yaohan Centre (both with lots of Chinese food options), and right next to the SkyTrain stop. I used the free hotel shuttle to the airport, which was great. I would definitely stay there again! Room was not super fancy, but very comfort […] able. Read moreGenuine Expedia guest review
The hotel was very clean and my room was well appointed and comfortable. The staff was very friendly and helpful too. The in-hotel restaurant (Fresh) seemed weird at first. Despite eating there at 6:00 pm on a Saturday night, we were the only patrons. It felt a little awkward but the food was of high quality and tasted fantastic. Lastly, the free […] hotel shuttle bus (which runs 24-7) was very convenient and the driver was flexible with travel times. Read moreGenuine Expedia guest review
Nice and comfortable hotel at a great location. The in-door pool is a plus!Genuine Expedia guest review
"Radisson Hotel Vancouver Airport - Excellent Custo"
The staff was very helpful at every point of contct from Check-in to room Service. I was greeted with a friendly smile every time. Great hotel i would definitely recommend it to others. If i find myself in the area in the future i will choose The Radisson Hotel Vancouver Airport.Genuine Hotels.com guest review
"Hotel radisson in Richmond"
Overall it is good location, friendly and helpful staffs, clean, free parking, reasonable for the price. I do not care for the coffee pot, cups and tray set In the bathroom. The bathrom has no fan. The first night, the room has mini fridge. The return night, the room does not have a mini fridge as advertised.Genuine Hotels.com guest review
"Radisson Hotel Richmond BC"
Very pleased with our stay at the Radisson in Richmond BC. Staff were courteous and helpful; they even cleaned the snow off our car in the morning. Unbelievable! The hotel is conveniently located to the Vancouver airport and less than a block's walk to the Sky Train station for easy access to downtown Vancouver and other points in the transit syste […] m. Read moreGenuine Hotels.com guest review
everything was all good... my ONLY complaint was that the walls were thin. Everytime my neighbors used their sleep number bed, we can hear the motors running. Even when people were walking by the halls, you can hear them. It was a little annoying, but besides that everything was good.Genuine Hotels.com guest review
"Very good hotel to stay!"
Great hotel for business or even for family Good pool and Jacuzzi for afterwork!Genuine Expedia guest review
"Great hotel, easy access to everywhere"
The hotel is located near the airport as well as all the superb chinese restaurants in Richmond. The room is very clean. The staff are very helpful. Will definitely return when I visit Vancouver again.Genuine Expedia guest review
"Perfect layover location"
Excellent experience. This was the perfect place for us to relax after a long flight from Venice. We were obviously upgraded to a large view room. The transfers from/to the airport were prompt and courteous. Thank youGenuine Hotels.com guest review
The hotel itself is beautiful. Rooms are great and beds have sleep number mattresses. Hotel staff was friendly. Basically, everything about the hotel was great. Only drawback was the neighborhood was kind of iffy, kind of industrial looking and not much choice of restaurants.Genuine Expedia guest review
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