We immediately seemed to find it to be a pretty good value. Nothing special, but above average for one night spent in Toronto. Then I saw the toothpaste splatter on the inside of the shower curtain. A sure sign that it had not been cleaned or changed since the last guest. What else wasn't cleaned? We are repulsed enough to not ever stay at the Primrose […] again. Read moreGenuine Hotels.com guest review
Great location...great service...I'll def stay againGenuine Hotels.com guest review
"Nice room, mediocre food, expensive parking"
The room was decent and comfortable, about what I'd expect. One morning we ate at the breakfast buffet. It was mediocre at best, but the service was great, and our server was very nice. The parking is expensive, and you pretty much don't have a choice as the lots around are about the same price. Most of the front desk staff was nice, except for one […] lady who seemed to hate her job. She was short with me every time we interacted. I found myself apologizing for bothering her whenever I needed something from the front. desk... Read moreGenuine Hotels.com guest review
It was nice! close to mall, everywhere! I will use this hotel again .Genuine Expedia guest review
"Service was bad...great local"
The view from the room was incredible and the hotel service the first day was great. The first room I was in however smelled very...VERY strange. They changed it with no problem though. When checking out however I actually got hassled by the woman working the front desk for a minor mistake I made regarding parking. She was very rude and it left an […] impression. Read moreGenuine Hotels.com guest review
The hotel was much closer to city centre than I imagined. Everything that I wanted to see was within a brisk 4 block radius. The check in was a bit abrupt, no one helps with bags and I had no clue about the deposit / 300 cdn hold, I supposed it's standard but someone could have said. The In house Tim Hortons was a life saver and the buffet breakfast […] is actually a better deal than most places close by. The elevators take FOREVER. We were on the 22nd floor so wow..The house keeping staff was very friendly. The room was clean and well appointed. I would ask that they update the guest information book, especially the nearby restaurants, because we were advised that the discounts no longer exist at the Golden Griddle. Read moreGenuine Expedia guest review
This hotel was in a great area next to diverse restaurants, great shops etc..... We stayed on the 20th floor which provided us with a clear view of the city. It was very cold outside during our stay so I would suggest that the hotel ensure adequate heat in all rooms. Other than that the stay was great, the staff was friendly. I will be back again.. […] ..... Read moreGenuine Expedia guest review
"One of my favorite hotels in Toronto"
This was my second time staying here. Both times I had an excellent stay. The staff were friendly and efficient. My room was great. Refrigerator, microwave, a workspace and a great view of the city.Genuine Expedia guest review
As usual I had a very pleasant stay and the concierge and front desk staff were very helpful.Genuine Hotels.com guest review
This hotel is located in a nice college section of the city. It has a better view than most of the more luxurious hotels. It is a 15 minute walk or 5 minute cab ride to the major attractions of the area. The staff is very polite and willing to help with anything. The parking is cheaper than most of the surrounding hotels. I would definitely stay there […] again. Read moreGenuine Hotels.com guest review
"Everything was good except the front desk"
We had a good Thursday and Friday night stay at this hotel until checking out. After checking out, and before hitting the road on a long road trip home, we asked to use the washroom in the lobby. Multiple staff members pointed us to a locked door. After knocking and waiting around for 20 plus minutes to be sure it wasn't occupied, we asked the staff […] again, and was told they didn't know why it was locked and didn't have a key, and that we were out of luck. That's no way to treat guests at a hotel. Read moreGenuine Hotels.com guest review
We were very satisfied during our stay. Worth for your moneyGenuine Expedia guest review
I was re-booked to this hotel when the one I originally reserved was unavailable. The staff was helpful, but the quality of the hotel was below what I am accustomed to for business travel. Given a choice, I wouldn't go back. If you are looking for a budget room, it would be fine.Genuine Hotels.com guest review
Hairs all over the bathroom including pubic in the bath, awful view of concrete and cigarette ends, food in the restaurant was I edible and the staff rude. Don't stay here.Genuine Expedia guest review
The hotel was in a good location and easy to find. Only drawback was that the parking garage was full already since we arrived later in the day so we had to park in an open lot behind the hotel but it wasn't a huge issue. Bed was comfortable and room had a great view of the city.Genuine Expedia guest review
The hotel is steps from shops, restaurants, attractions, subway stations, and etc... The room I stayed in was clean and I had a beautiful city view.Genuine Hotels.com guest review
very clean , comfortable room. ok location. accomidating staff. fair price. extreamly tight parking garage!! limited space. if you arent a confidant driver don't park there!! parking extra with in & out privledges. close to grocery shopping & the mall.Genuine Expedia guest review
"Convenient, comfortable hotel."
The Primrose was located well for my activities - on the edge of downtown, but a short, comfortable walk to the center. Although not luxury status, it suited my needs well. Especially appreciated was the quietness of the room. It seemed well-insulated from adjacent rooms and hall noise. Comfortable bed. I also appreciated free access to a computer room […] 24/7. The staff was friendly. Read moreGenuine Expedia guest review
"Nice hotel on the street car route"
I stayed 2 nights here. It was only about 2 blocks walk from subway station or right across from street car stop. This became very easy for getting around downtown.Genuine Expedia guest review
The underground parking is extremely small. You could never fit a large vehicle in there! I had trouble maneuvering around in a small SUV. The air conditioning was not working in our room so it was very hot and stuffy.Genuine Hotels.com guest review
"Great location, friendly staff"
This was my first trip to Toronto and I would definitely stay here again. The location was close to all my meetings. I had a large box waiting for me and the staff was very friendly and went out of their way to get the luggage cart and bring the box to my room without me asking.Genuine Expedia guest review
"Good location in DT at affordable price."
Staff was quite helpful in my request to extend checkout time. Spacious and comfortable room was relaxing.Genuine Expedia guest review
The toilet flushed poorly. Had to keep holding down the handle to keep it flushing in the hopes it would clear the bowl. We were provided with only three bath towels and wash cloths daily, even though we had four people booked for the room. So every evening we had to request an additional towel and wash cloth for the next morning despite informing the […] service and housekeeping depts. of this issue. Parking was so limited that it was only available one of the three days of our stay. The parking is under ground and was the most cramped/tight parking i have ever seen. It was even difficult to turn the corners when driving through the parking ramp. The room was clean/comfortable. Read moreGenuine Hotels.com guest review
This was a very well maintained hotel in a great location. I will look to stay there again while in Toronto.Genuine Hotels.com guest review
"Surprise surprise from Best Western"
Not bad, room was a double bed and quite comfortable. As we were on the third floor the view was of a roof. Otherwise I think it would have been an awesome view of the city. Location was excellent for venue we attended and Yonge Downtown. Will visit again...Genuine Hotels.com guest review
staff was friendly and helpful, room was clean and had great pillows comfortable bed and new furniture. Towels could have been better qualtiy.Genuine Hotels.com guest review
Only 2 elevators worked for twenty six floors. No parking available for guests. Shower ceiling was falling down. Beds we comfortable though.Genuine Hotels.com guest review
Chosen because of good preceding experience in Best Western.Arrived on friday night. Burden of voices; dirty floors: weekend people ? On monday situation improved..Genuine Expedia guest review
"Close to Ryerson University and the underground."
This was our second stay at this hotel. We like the location and how convenient it is in the overall downtown area. The rooms are adequate and have the kinds of amenities one needs for a 3-4 day stay like a mini frig and a desk. The downside of the hotel is that the parking underneath is very difficult to navigate if you have any kind of full size auto. […] The elevators are slow and cranky at times. Read moreGenuine Hotels.com guest review
"Very close to destination"
It was very close to Chinatown and a place I went.Genuine Expedia guest review
This was weird, they had a restaurant but it did not offer meals during lunch, they claimed they served breakfast but I never saw evidence of it. If they served dinner, it must of been during weird hours because it was closed when we wanted service. Staff was good and helpful on everything else.Genuine Hotels.com guest review
"Quite a walk."
Acceptable for the cost of room; location not lending itself to on-the-street parking And "secure parking" at-owner's-risk plus expensive! Hotel location Far from nearly any Toronto site thus walking shoes a Plus or $ for taxi.Genuine Hotels.com guest review
"Friendly staff - very disappointing room"
Extremely friendly staff , but way past due renovation unpleasantly dirty room ..Genuine Expedia guest review
Close walk to the Eaton Center and right off from Yonge St, so access to the heart of Toronto is just outside the door. The hotel was in good condition, but the A/C units could be updated. Parking Garage is small, so if you have a truck; you're not parking there. I would stay again, without question.Genuine Hotels.com guest review
Good central spot. Nice clean hotel... probably better than the other 3 star places we stayed.Genuine Expedia guest review
"A weekend getaway"
Stayed here before, location is great, room was clean and comfortable, bit of a wait of elevators. I was on one of the top floors great view. I would stay here again.Genuine Expedia guest review
Wifi doesn't work in our room. Nobody clean our room even though one of the housekeeper ask when can she clean the room. Air conditioning isn't working well. It doesn't feel it gets cooler.Genuine Hotels.com guest review
We are a family of four travelling on a budget. This hotel was PERFECT. No frills, great price and the location couldn't be beat. Amazing grocery store right down the street, lots of reasonably priced restaurants within walking distance, subway stop just two blocks away. The fridge in the room came in handy. Staff was incredibly helpful and friendly. […] Would highly recommend this for families looking to enjoy Toronto. Read moreGenuine Expedia guest review
"Nice hotel for the price of being downtown"
Comfortable Hotel for being downtown. Good for the price. Parking is horrible. Hotel Parking is so small it took us a half our to park because of the small turns. Parking is a rip-off- $23 for hotel parking and 20 in public. Public parking is not secure-they will break into your car in downtown Toronto. Cops are a joke there.Genuine Expedia guest review
"Convenient location but ..."
Got in after long drive there was no parking available and no one to carry the bags to the room.besides there is no room service.Genuine Expedia guest review
the first room i went to was smelly. then i moved to a renovated room but unfortunately there was insects in the pillow. and because of this i left the hotel the next morning.Genuine Expedia guest review
"Reception desk: four star/ my room: two star"
The reception desk and restaurant is well renovated. Really nice and four star hotel feeling. But my room is actually two start inn. Old and outdated.Genuine Hotels.com guest review
"Great Stay--Super Affordable"
Great value pick in a nice part of Toronto. Room had an excellent view, easy access to downtown/financial district.Genuine Hotels.com guest review
"value for price"
The staff was not very friendly. The hotel restaurant was closed both days. Otherwise the hotel was fairly well taken care of.Genuine Hotels.com guest review
"Room needs a serious renovation."
All though the lobby looks upscale, the rooms definitely need some make over. Stayed over night while visiting my friends, location is the key. Will certainly recommend for short stay.Genuine Expedia guest review
"Decent hotel, central location"
I was looking for last minute reasonable priced decent hotel. I got what I want. All amenities, facilities worked well. Staff was nice and friendly. Gym was small and limited, but it all worked. Location was good.Genuine Expedia guest review
"Close to Yonge St."
The hotel room corridor was a little bit run down and the surrounding of the hotel was pretty busy and crowded. 2 blocks away from Yonge St. which was the most crowded place in Toronto. The hotel room was decent overall and it is pretty clean. Everything was alright except for the hotel room corridor which was dark and old.Genuine Hotels.com guest review
"Great Hotel Stay, Ill be back"
My stay was short and sweet! Friendly staff and Nice room! Using Expedia all i had to do was provide a credit when I got there and and i was in my room in minutes. My only complaint is the parking garage is so small its hard to turn into a parking spot and around corners. Other than that everything was great. Good price for it being downtown Toront […] o Read moreGenuine Expedia guest review
"perfect no rills pleasant short stay"
Recommend a higher floor as the corner of Jarvis and Carlton can get busy. Walking distance from College st station subway. Good for a short stay. No frills, spacious, parking limited, @ 23.00 CAD but unlimited in and out per 24 hours. Friendly staff.Genuine Expedia guest review
"For the price, excellent."
I was here for five days, mostly business. Enjoyed my stay. Just don't use the parking (expensive) if you don't drive a compact. Very narrow. Beside that, all good.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )