Was a nice place, ok stay, only booked this one though because our place of preference didn't have any openings.Genuine Hotels.com guest review
No bedside table lamp. Wake up call never called.Genuine Hotels.com guest review
The room is not to bad, old hotel and is many homeless people around.Genuine Hotels.com guest review
When we arrived they did not have the type of room I reserved available, they gave us a cheaper room but still charged us the same for the better room. Staff was very very very unfriendly and uncaring about anything. We were supposed to be on the "list" for breakfast and were not so we had to go elsewhere to eat in the mornings. The area the hotel is […] located is not the most desirable as we were constantly approached by homeless people as soon as we walked out the hotel doors to go anywhere. I would not recommend this hotel to anyone for any reason at all no matter how desperate you are DONT STAY! Read moreGenuine Hotels.com guest review
"Last time at this hotel"
We have stayed at this hotel before and been pleased with it, but this time will probably be the last. We got there and they didn't have a room for us even though they had our reservation. So my family had to wait for about 45 mins while they luckily found one. I will say for the most part all of the staff was fairly friendly and helpful. The toilet […] didn't flush, the air conditioning sounded like it was about to blow up and the shower barely had any water coming out of it. For the price there are better hotels in Salt Lake. Read moreGenuine Hotels.com guest review
"Great Stay, Great Price"
We love staying downtown on occasion, and when we do, we prefer the Red Lion. It is central to everything and not overpriced as so many hotel chains are.Genuine Hotels.com guest review
The room was dirty. Wet towels were piled up in the corner. Carpet was wet as wellGenuine Hotels.com guest review
Nice place to stay...great location downtown!Genuine Hotels.com guest review
"Good for a budget hotel. Don't expect much more."
Room was very drafty. Had to turn the heater up to 80+ to stay comfortable.Genuine Hotels.com guest review
I was expecting a little more pop in the hotel and staff.Genuine Hotels.com guest review
Love locationGenuine Hotels.com guest review
A little worn out. Some modernization. Wi-fi not goodGenuine Hotels.com guest review
We really enjoyed our stay here!! The staff was friendly and the rooms were immaculate!!Genuine Hotels.com guest review
"not happy with check in"
I was not happy with hotels.com they did not give me the correct night and it took several hours to check in, then I was charged 25% increase the only good thing was the clerk had a great asset and I know you know what I mean so time was passed ok but it was 2 a.m.Genuine Hotels.com guest review
The best part was a Maverick convenience store in the hotel parking lot. And the sweet view of the Salt Lake valley, of course.Genuine Hotels.com guest review
Response by Red Lion Hotel Salt Lake Downtown Hello Bryce, Thank you for taking the time to review our hotel. I'm glad you found some of the close by amenities convenient and the views are fantastic. We hope to see you soon. Sincerely, Nikki S. AGM
"Red Lion Review"
Check in was Horrible Service, 2 young ladies at front desk need more training on paying attention to guests checking in, they were having to much fun ignoring guests and talking to 2 maintenance/engineering employees.Genuine Hotels.com guest review
Response by Red Lion Hotel Salt Lake Downtown Dear Asmir, I'm truly sorry about your experience at the front desk. We will look into the issues to ensure these types of things do not happen again. Despite your experience at the front desk, I'm assuming they rest of your stay was enjoyable based on your overall score. I do hope we get the chance to show you what a true hospitality experience is the next time you are in town. Sincerely, Nikki S. ASM
"don't be fooled, this is not a real lion"
The sleeping portion of the room is nice. Bed is comfy, and you can tell it was recently redone. The bathrooms are old and dated, and not inviting. The hot tub was so low on water that the jets were not in the water! We experienced that street waiting over 20 minutes for the staff to get us towels. The staff is rude and unprofessional. This location […] does not meet the normal red lion standards. Read moreGenuine Hotels.com guest review
Hotel was in better shape than some of the reviews.Genuine Hotels.com guest review
The air conditioning-heater unit made a ratting noise the entire time. It was very distracting during night time, special when trying to sleep.Genuine Hotels.com guest review
"Great Price for a clean hotel."
Loved it.Genuine Hotels.com guest review
"Rude front desk"
Isiah at the front desk was very rude and went out of his way to avoid helping us. Won't stay here again due to the service we recieved. That being said, nice room.Genuine Hotels.com guest review
"Can I get some sleep...Please?"
Room had a mechanical whine all night long so we could not sleep. In the morning they moved us up 2 floors, still the same noise. They then upgraded at no extra charge to a room ( I believe was a normal room, not an upgrade) that was nice until we turned the fan on.... Loud bearing noise! Everything was fine if we didn't run the fan. The staff was nice […] and quickly accommodating but the hotel need mechanical repairs! Read moreGenuine Hotels.com guest review
First room was not cleaned. Second room needed dusting and had a dirty towel hanging up. Otherwise nice. Heater did not work very well.Genuine Hotels.com guest review
Even though the hotel was almost empty I was given a room with a view of the roof, not pleasant. The parking is lacking as well. The room was well appointed and included a fridge and microwave. It is not in a bad location but there is a homeless shelter the next street over and a few blocks down. SLC is pretty safe though.Genuine Hotels.com guest review
"Average hotel for a below average price."
Average hotel for a below average price.Genuine Hotels.com guest review
For the price you we paid I wish there had been room service or a free breakfast.Genuine Hotels.com guest review
"No parking garage?"
I feel like I paid a little too much for a room here. There was no covered parking, and I was worried about my vehicle being vandalized all night. I had to park outside, in a fairly busy part of town. When I woke up to start loading my things back in my truck, I noticed there was a homeless person walking through the parking lot, looking at cars and […] asking people for spare change. Read moreGenuine Hotels.com guest review
Mattress was very lumpy. But overall not bad.Genuine Hotels.com guest review
We had a great stay! The shuttle men were great and they were very accommodating!!Genuine Hotels.com guest review
I travel to Utah every 3 month. I stay at the red lion, always have the best client service. This time was a issue with early check in- think I rubbed the Asian lady wrong, but either way is it a job she choose. What stands out everytime is the house keeping. That is what counts with most staying for a 7 day stay. Every time I turn is Anthonia, exceptionally […] friendly- making sure we have coffee, towels, and comfortable fresh room. Thank you for making this stay comfortable. Read moreGenuine Hotels.com guest review
"clean and comfortable"
everything was great. the only thing i didnt like was the reds diner. there was very little to choose from and for such a plain meal it was overpriced.Genuine Hotels.com guest review
Was good.Genuine Hotels.com guest review
Enjoyable night for our anniversary. The room was clean and comfortable.Genuine Hotels.com guest review
We enjoyed our stay. The hotel seemed old but everything inside was very nice. The pillows were uncomfortably thick for my liking but I suppose it would be perfect for some. The gift shop was fun to peruse. We really enjoyed eating at the Red Lion restaurant and the staff on that side were very kind also.Genuine Hotels.com guest review
"Would stay there again!"
We liked the hotel it was very clean and rooms where great!Genuine Hotels.com guest review
"Excellent Value and Location"
Very pleased with this hotel choice. Compared to hotel across the street, rooms and bathrooms were better. Free parking and WiFi and helpful and friendly front desk, housekeeping and gift shop staff.Genuine Hotels.com guest review
"forgetfulness and rude"
The front desk service was very rude. They forgot to send up a crib I had to wait 2 hours and I still had to call down to remind themGenuine Hotels.com guest review
The staff was very friendly and helpful about interesting things within walking distance. Room was comfortable and clean! Good value for a downtown hotel!Genuine Hotels.com guest review
The throw and deco pillows were dirty, and after 2 requests never replaced, other than that, the too and staff were fineGenuine Hotels.com guest review
Bridget was the best employee in the whole hotel very accommodating in every situationGenuine Hotels.com guest review
Customer service suckedGenuine Hotels.com guest review
"SLC Stop Over"
Loved the hot tub.Genuine Hotels.com guest review
Took a staycation with the old lady. It was nice, quiet and clean. Would stay there againGenuine Hotels.com guest review
I was pleasantly surprised by this hotel especially after reading the reviews. It was clean, spacious, comfortable, and definitely worth more than eha I paid. The only caveat is that it is not quite so close to the "happening" part of downtown. Great place. Willstay there again!Genuine Hotels.com guest review
"Great downtown location"
Comfortable rooms, great locationsGenuine Hotels.com guest review
"Not bad for the price."
Not a bad hotel, especially for the price. At first they tried to give me a room without a closet, but switched me to a different room upon asking.Genuine Hotels.com guest review
"3d2n family trip"
Very good experience. Room is clean and view was good as given high floor.Genuine Hotels.com guest review
"A great value"
We stayed four nights here.the room was clean and in good condition as were the public areas of the hotel. The location was very convenient and close to many things we wanted to see and do.it is downtown so the neighborhood is a bit sketchy late at night but plenty of security around. This was very acceptable for the price!Genuine Hotels.com guest review
"great 4 days"
The room was clean. The staff was friendly! The hotel was located near everything we needed!Genuine Hotels.com guest review
"A great place to stay and eat."
It's a nice hotel, and close to where I needed to be. worked out for me.Genuine Hotels.com guest review
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