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"Very pleasant stay"Reviewed by a Hotels.com guest on May 5, 2012
My family and myself enjoyed the stay very much and would like to stay in any hotel in this chain.
""Reviewed by a Hotels.com guest on May 5, 2012
this stay was certainly better than last time
"decent nite inn"Reviewed by a Hotels.com guest on May 5, 2012
overall worth the money...wifi is not free. kind of tricky entrance and exit. friendly staff.
"get away"Reviewed by a Hotels.com guest on May 5, 2012
enjoyed stay friendly helpful staff the sound of the ocean was very relaxing great view of ocean will stay again
""Reviewed by a Hotels.com guest on May 5, 2012
Hotel was close to the airport so that great.But I hate hate hate all the parking fees in San Franciso.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Seal, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Hotel Palomar San Francisco’s acclaimed Fifth Floor Restaurant and Lounge is renowned for its fresh, savory modern American cuisine with a classic French twist employed by culinary star David Bazirgan, voted hottest chef in America by Eater.com, receiving a rave review by the San Francisco Chronicle in March 2011. All menu items are fresh from a farmer’s market. Accompanying the excellent fare is a reputable wine list, recipient of the Grand Award from Wine Spectator. The restaurant’s executive pastry chef Francis Ang finds inspiration from his travels throughout Asia to create desserts such as rum baba with pineapple three ways; kaffir leaf-coconut sorbet, basil seeds; and chocolate mousse bombe with orange cream, hazelnut crunch, mandarins, and hazelnut ice cream. The restaurant also presents an array of handcrafted, creative cocktails using the finest liquors and freshest ingredients.
The Palomar's 24-hour fitness facility has a treadmill, an exercise bike, free weights, and a weight machine. Guests can use a nearby fitness center with a swimming pool and a range of cardio and weight machines (surcharge). Guests may enjoy eco-friendly spa services (reservations required) in their guestrooms: soothing massages, body treatments and facials with natural, organic products. The hotel has two specialty in-room television stations-a meditation channel and a yoga channel-and yoga mats, blocks, and straps are available for complimentary in-room use.
The hotel is one block from Yerba Buena Gardens, which has a children's playground, an indoor ice-skating rink, and an antique carousel. Several public golf courses in San Francisco are nearby, including the Presidio Golf Club (four miles from the hotel) and the Lincoln Park Golf Course (six miles). Bike rentals can be arranged. The Embarcadero, one mile from the hotel, is popular with joggers. Many visitors to San Francisco walk across the Golden Gate Bridge, five miles from the hotel. Parking is available at both ends of the bridge.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman’s Wharf.
see all hotels in San FranciscoHad a big presentation that morning (8:30) of check out. Construction sounds (drills) disrupted my train of thought and preparation. Very disappointing. I received breakfast free but it didn't help my presentation. They should have warned ahead of time or discounted room prior to selection.
"The Palomar is a Pal of Ours"
Located conveniently in Union Square, this swanky hotel has quickly become our favorite San Fran hotel. My girlfriend and I drove up from Santa Cruz, CA for a weekend getaway, and that's exactly what this hotel was: a break from the hustle and bustle of work. The Onsite parking, proximity to shopping/restaurants, cleanliness and friendly staff were […] only a few things that really stood out to us. Every night hosts a free wine tasting in the uber-hip lounge. It's like stepping into posh club and being catered to without have to pay for "bottle service". After strolling the streets of Union Square, this wine break was well received. And if you're a dog owner, this hotel is dog-friendly. Always a treat to see a boxer checking in as you're checking out. The service was great: the recommendations of restaurants and night life were epic. All around great experience. I'll be recommending this hotel to all my friends and family. Well played, Palomar. Well played, indeed. Read more
Average room, bathroom on the small side. Good location, excellent service. To nit pick the TV selection seemed to be informercial channels or pay per view.
"Comfy, Clean and Convenient"
Loved it! Just wished we could've stayed longer! We stayed in an 'inner view' room which was extremely quiet! Nice....
"Comfortable - great location for shopping"
This location is great for shopping and theater and walking. It's a nice boutique hotel; friendly service; valet parking very secure and quick to get our car.
This guest did not leave a comment.
This guest did not leave a comment.
"A great place to stay!"
Yays: friendly staff, cute lab "mascot", nice refreshment extras, beautiful facility, perfect location! Not Yays: bottle opener needed cleaned, jacuzzi needed some attention, bathroom grout due for a scrub, and (though not the hotel's fault) noisy construction and drummer guy outside our window. overall though, one of the best hotel experiences I've […] ever had! I would highly recommend it! Read more
"Palomar San Francisco"
Great Location, nice rooms, bathrooms need to be updated and bikes need to have a compressor for all the bikes they lend it's a great service
"Palomar San Francisco"
We were very pleased with the location of this hotel, close to everything. The room was a little smaller than we expected, but was okay. We ate in the restaurant our first night and after telling the waiter of a shellfish allergy, there was a problem of hives that night. I am not sure what caused it, but I only ate there. We left a message with the […] general Manager, but we never connected. We will stay here again and just avoid the restaurant. Read more
"Great Union Square Hotel"
this Hotel is just off Union Square which makes it a little less noisy then those hotels right on Union Square. The Muni stops right outside and you are in very close walking distance to all your shopping and tourism activities. The staff was very helpful and friendly. We look forward to our next stay at Hotel Palomar!
"Clean, quiet, convenient"
Hotel was clean, quiet, with good location. Close to museums and 5th street parking garage. Short ride to North Beach restaurants. Did not try the 5th Floor restaurant, but it has a good reputation.
This guest did not leave a comment.
"Excellent location shopping & great restaurants"
Superb Hotel...no surprise it's well run by Kimpton! The staff was outstanding and room service very timely We were told the timing of our breakfast delivery and it was absolutely accurate. No detail was overlooked. We were very very satisfied
This guest did not leave a comment.
"Hotel Palomar - A+ Customer service"
Can't say enough great things about the hotel staff. Really all just wonderful. Highly recommend. Nice rooms, super location, well priced.
Picked this hotel because of the reviews. We were not impressed. The hotel front desk people were indifferent, at best. Lobby bare minimum and looks like a low-end establishment. I would NOT recommend this hotel.
This guest did not leave a comment.
This guest did not leave a comment.
"Fantastic location and service, pricey internet"
I was there with my older mom for six nights between Christmas and New Year's. Great location near Union Square shopping and SOMA museums. Service ranging from excellent to bend-over backwards extraordinary. Tasteful decor with blooming plants. The wine-tasting hour was more of an all-you-can-politely-drink, which was quite a treat with the decent wine. My […] only complaint was high cost of internet usage on the business center computer, almost six dollars for every fifteen minutes. Access was free if you had a laptop, which I didn't. I would definitely stay at this hotel again. Read more
Great hotel from service to quality of performance. Front desk, car service and wine service very good
This guest did not leave a comment.
"San Francisco Favorite"
I love this hotel for many reasons...valet is downstairs so you do not have to wait 15 minutes for them to pull up from a remote lot...the toiletries are Etro...the bathrobes are animal print...and best of all, the hotel is pet friendly! And per my request the front desk was able to put me in a very quite room. Only gripe is that I couldn't figure […] out how to crank the heat in the room. Read more
This guest did not leave a comment.
"Palomar Hotal on Market St"
Great hotel, great staff, close to Union Square and Powell Street Cable Car and BART. Easy access to all buses too! Our room was very quiet with updated decor; super helpful front desk. I will definately stay here again!
"My favorite San Francisco Hotel"
This was my third stay at the Palomar...I keep coming back because it's outstanding in every way. Our room overlooked busy Market & Fourth, and yet the room is perfectly peaceful. And the oversized tubs in the Luxury King rooms are amazing. Lots of nice extra touches...wine reception at five in gorgeous Fifth Floor restaurant's bar, iced waters with […] fresh fruit in the lobby, organic coffees in the morning. And the location couldn't be better. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"the walkind dead"
great hotel i hope all those zombies where in halloween atire otherwise this neighboorhood is strange 364 days a week .
This guest did not leave a comment.
This guest did not leave a comment.
"No one lissening at Hotel Palomar in San Francisco"
I called and talked to the hotel reservationist and explained that I was driving down from the state of washington aprox. 12 hours and I could either stop at Redding,ca. or be in San Francisco,Ca. at 1:00am I asked if I could be accomadated at that early hour with out an extra charge he said yes and put a note in the computer.This is not what happened […] 1st NO room ready 2nd note in computer so sorry please wait in Bar lobby until they get room ready a 3:45am room ready but only 1 bed my reservation was for 2 . I was extremley tiered and went to bed no more arguing . At aprox. 9:00am I called down to the lobby and talked to the manager and explained I needed room with 2 beds He said he'll try but would need 100.00 dollars to cover maid service. I tried to explain That I would not even be here if your employee had'nt told no problem with my request remember he put a note in the computer which everyone acknowledged. Now you want $100.00 for maid service I said No I could go on about My wife and 2 kids that flew up that morning and how 1 stayed with friend and they would not even supply a cot unless I agreed to pay $35.00 additional per night. Read more
This guest did not leave a comment.
"Great hotel"
Great hotel in the middle of everything. Good restaurant/bar, good bed, and great staff.
This guest did not leave a comment.
This guest did not leave a comment.
"Expected more for the price"
Overall was OK for one night, nothing special though about this hotel, considering high price. Parking was more than $50 per night with tax included. There was no breakfast, gym is just a one room with literally 3-4 exercise machines, very bad. The area is convenient, very close to Union square. Overall, disappointed.
Really nice hotel. Had an interior room and it was very quiet with a nice view of their garden. The free wine from 5-6 is a great reminder to take a break in a bustling city. Great location - on the same block as Powell BART station and many bus stops. Several museums, including SFMOMA are within blocks.
"We could not be happier!"
My husband and I had a great stay at the hotel Palomar this week. The staff was super friendly- especially the concierge. The bed was so soft and comfortable that I almost couldn't stand to get out of it. Everything was within walking distance, and there were tons of great restaurants nearby. I only wish we could have stayed longer.
This guest did not leave a comment.
"Klimpton Palomar - Parking"
Note that if you should be parking a vehicle at the hotel that it is a $45 per day charge (plus tips at drop off and pick up). Not unusual or unreasonable, but you should factor that in to the cost of your stay.
"Beyond excellent service and location"
I usually do not write reviews but they definetly deserve a praise! Great service! Free wine. Kruig coffee maker upon request free. Free hair straightener. Middle of downtown in union sq area! Right above everything. No need for taxis or rental car! All tourist attractions within 15 mins by public transport
This guest did not leave a comment.
"Excellent Value....Great Location"
Hotel Palomar in Union Square in San Francisco is excellent value. The location is premiere and all the best retail stores (Louis Vuitton, Bvlgari, Burberry, Saks, Neimans, Barneys, Gucci, Macys) are within walking distance. I thought this hotel and their staff were 1st rate. I highly suggest this hotel. Make sure to have lunch or dinner on 7th floor […] of Macys Union Square at Cheesecake Factory. The view is specatacular! Read more
"centrally located, Kimpton service"
This hotel is not as interesting for a "boutique" hotel as some of the other Kimpton properties- more standard beige non descript rooms and decor- but it has all the Kimpton services and perks. Clean and comfortable rooms, very convenient central location , friendly staff.
"Pricey but worth it"
All the hotels in this area (Union Square) are expensive. There was a convention going on which meant not much availability. I was on business to visit a law firm and they suggested their travel agency to me. However, I found the same hotel at a lower rate on Hotels.com. I was somewhat apprehensive that my room would not be up to par since I booked […] at the lower rate, but once I saw the room I was quite pleased. It was a very clean, modern boutique hotel in the center of everything. The staff was very friendly and service excellent. I would definitely recommend booking on hotels.com again without hesitation. Read more
"Excellent location and wonderful service"
This hotel was very lovely. The service was excellent- everyone was helpful whether we needed a recommendation for the best dim sum in the city or a taxi for sightseeing. We really enjoyed ourselves. Our only complaint was that the treadmill in the workout room was broken and none of the tvs on the machines were functioning. Seemed a little lame but […] nothing to lose sleep over. All in all a wonderful stay. Read more
"Brief Stay highlighted by hotel amenities/location"
We loved it. The room was very spacious and clean. Access to Cable Car/Bart/Street Car/SF Moma/Union Square make it very worth the price. Area was very safe. Hotel staff was very friendly and helpful. Highly recommended!!
"Great location, great service!"
everyone was especially helpful when we had questions regarding San Fran or about our stay. In particular, KEVIN at the front desk went out of his way to help and made sure to get back to us when he couldnt answer at that moment. Excellent service! The wine reception is a nice touch and the condition of the hotel is superior. I'd definitely stay here […] again and recommend to others. I'd like to emphasize again how friendly and helpful the entire staff was. This is EXTREMELY important to us when we travel. Read more
"Great hotel in a GREAT location"
The BART station is right on the corner so it makes transportation to and from the airport super easy. We got a cheaper rate at Hotels.com vs the hotel website. Be sure to join the "In Touch" frequent travelers club on the hotel website and like their page on facebook for free upgrades and free drink coupons. I called the hotel after booking and mentioned […] that my husband and I were celebrating our anniversay, so when we arrived we had a free bottle of wine waiting for us. Read more
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